Upgraded connector lets contact centers verify callers and assure they’re dealing with real callers throughout the entire conversation — not just at login — while cutting the cost of always-on voice security
ROCHESTER, N.Y., Aug. 24, 2026 /PRNewswire-PRWeb/ — IngenID, a leading provider of voice security technology, today announced a major update to its Twilio connector, adding continuous, cost-effective real-time deepfake detection to its existing voice biometric authentication and classification system.
“Fraud doesn’t happen at the same moment of every call — it can happen at any time. Attackers know a one-time check only protects the start of a call, so we made authentication continuous: our Twilio connector now listens for a live, consistent voice for the full duration of the call, catching a synthetic voice swap, a hijacked session, or a fraudulent handoff the instant it happens.” said Nick Bartolotti, CTO at IngenID.
Why It Matters
IngenID’s Twilio Connector is used to process millions of calls annually and has been specifically built to operate seamlessly with Twilio Media Streams. The Twilio Connector provides assurance that IngenID’s clients and partners are dealing with their real, live customers for the full duration of a call.
Generative AI has made voice cloning cheap and accessible, and bad actors increasingly use synthetic audio to bypass one-time identity checks. By streaming audio continuously via Twilio Media Streams, IngenID’s updated connector:
Authenticates continuously, re-verifying caller identity throughout the interaction rather than only at enrollment or call startDetects deepfakes in real time, flagging synthetic or manipulated audio as it happensReduces cost per verification, making always-on protection viable at high call volumes without the pricing overhead of legacy approachesDeploys natively on Twilio, requiring no rip-and-replace of existing telephony infrastructure
Availability
The updated Twilio connector is available now to IngenID customers and new enterprise customers running contact center operations on Twilio. IngenID has an extremely attractive pricing model and remains the best value in voice security in the market. IngenID also provides a free 30-day trial of its services.
To learn more or schedule a demo, visit https://www.ingenid.com or contact sales at sales@ingenid.com or call +1 888 983-6003.
About IngenID
IngenID is a leading provider of SaaS-based voice security solutions, delivering speaker verification, speaker identification, speaker classification, and deepfake detection technologies across 40+ languages in multiple countries. With over 20 years of expertise in voice biometrics, IngenID empowers organizations to secure communications and access with reliable, inclusive, and highly accurate solutions.
Media Contact
Peter Soufleris, IngenID, 1 888 983-6003, info@ingenid.com, https://www.ingenid.com
View original content:https://www.prweb.com/releases/ingenid-expands-continuous-deepfake-detection-to-its-voice-authentication-service-for-twilio-media-streams-302857121.html
SOURCE IngenID
