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SoftwareReviews Data Highlights Leading IT Asset Management Providers of 2024 for Boosting Cost Efficiency and Risk Management

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SoftwareReviews’ latest Data Quadrant highlights the top-rated IT Service Management software solutions that users ranked best to streamline incident management initiatives.

TORONTO, Feb. 15, 2024 /PRNewswire/ – SoftwareReviews, a leading source for insights on the software provider landscape and a division of Info-Tech Research Group, has revealed its new 2024 IT Service Management (ITSM) Data Quadrant Report. The report highlights the top six IT Service Management (ITSM) solutions in the enterprise and midmarket spaces for the year.

In the fast-moving world of IT, not having the right ITSM software can lead to a host of problems, including delays, unresolved issues, and inefficient handling of service requests. These challenges risk damaging productivity and negatively impacting customer happiness while raising costs and increasing the risk of data and security mishaps. However, when organizations embrace ITSM software, these challenges can be turned into advantages.

ITSM streamlines operations, making service delivery, incident resolution, and problem handling quicker and more efficient. This not only improves the workflow for internal teams but also enhances the experience for end users. Moreover, ITSM tools offer powerful analytics and reporting capabilities for smarter decision-making, improve security, and ensure that IT practices meet industry standards. In short, adopting ITSM is a strategic decision that leads to cost savings, better service quality, and a stronger position in the competitive tech landscape.

“Modernizing ITSM software is a long overdue game-changer for organizations. We’re seeing increased focus on the customer experience, rightfully so,” Sandi Conrad, principal research advisor, Info-Tech Research Group and SoftwareReviews. “We need to see a focus on eliminating incidents, not just fixing them faster. It’s about improved communications and access to services. It’s about strategically enhancing the way service is done in the entire organization and improving surrounding processes to also benefit from improved visibility, improved processes, and reduced workloads. IT is the enabler of the business and needs to help the organization succeed.”

SoftwareReviews’ survey data from 1,773 end-user reviews was used to identify the top ITSM software providers. The insights are intended to support organizations that are considering options to streamline robotic process automation strategies.

The 2024 Enterprise IT Service Management Software Gold Medalists are as follows:

TeamDynamix ITSM, 8.7 CS, ranked high for customer support.ServiceNow ITSM, 8.5 CS ranked high for breadth of features.Ivanti Neurons for ITSM, 8.0 CS, ranked high for end-user self-service.

The 2024 Midmarket IT Service Management Software Gold Medalists are as follows:

TeamDynamix ITSM, 8.7 CS, ranked high for ease of administration.JIRA Service Management, 8.6 CS, ranked high for ease of administration.IBM Maximo, 8.5 CS, ranked high for business value creation.Spiceworks Cloud Help Desk, 8.4 CS, ranked high for multi-site functionality.

User assessments of software categories by SoftwareReviews provide an accurate and detailed view of the constantly changing market. SoftwareReviews’ reports are informed by data from users and IT professionals who have intimate experience with the software throughout the procurement, implementation, and maintenance processes.

For more information about SoftwareReviews, the Data Quadrant, and the Emotional Footprint, or to access resources to support the software selection process, visit SoftwareReviews.

About SoftwareReviews

SoftwareReviews empowers organizations with the best data, insights, and advice to improve the software buying and selling experience.

For buyers, SoftwareReviews’ proven software selection methodologies, customer insights, and technology advisors help maximize success with technology decisions. For providers, the firm helps build more effective marketing, product, and sales processes with expert analysts, how-to research, customer-centric marketing content, and comprehensive analysis of the buyer landscape.

SoftwareReviews is a division of Info-Tech Research Group, a world-class technology research and advisory firm.

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SOURCE SoftwareReviews

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MiniTool ShadowMaker 5.0 Introduces Cloud Sync for Google Drive and OneDrive

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51 minutes ago

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October 23, 2026

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VANCOUVER, BC, Oct. 22, 2026 /PRNewswire/ — MiniTool® Software Limited has announced the release of MiniTool ShadowMaker 5.0, the latest version of its Windows backup and file sync software. The update introduces a new Cloud Sync feature for Google Drive and OneDrive, along with enhancements to the registration and purchase experience, interface refinements, and compatibility fixes.

New Features and Improvements in MiniTool ShadowMaker 5.0

1. Cloud Sync to Google Drive and OneDrive

MiniTool ShadowMaker 5.0 introduces Cloud Sync, allowing users to synchronize files and folders from a Windows computer to Google Drive or OneDrive. Users can choose the files and folders they want to sync and select their preferred cloud storage service as the destination.

The new feature supports one-way synchronization from a local Windows PC to cloud storage, providing an additional way to save copies of important files outside of your computer. Together with MiniTool ShadowMaker’s existing local file sync function, Cloud Sync expands the available destinations for file sync.

2. Streamlined License & Plan Management

The latest update introduces an enhanced register interface that remains easily accessible even after activation. Registered users can now effortlessly review their current plan, explore upgrade options, or update their license key anytime for a smoother user experience.

These refinements are intended to improve usability when users manage their software registration and licensing.

3. Interface Refinements and Compatibility Fixes

MiniTool ShadowMaker 5.0 includes interface improvements and fixes for certain display issues. One notable fix addresses a blurry display issue that could occur on some systems equipped with AMD GPUs.

These changes focus on resolving specific issues and improving the user experience on affected systems.

4. Additional Improvements

Beyond Cloud Sync and the changes outlined above, MiniTool ShadowMaker 5.0 includes additional interface and functionality refinements. Together, these updates further improve the software’s usability while expanding its file synchronization options.

With support for Google Drive and OneDrive, MiniTool ShadowMaker 5.0 provides Windows users with another approach to manage file copies across local and cloud storage. Users who want to synchronize files to cloud storage can download the Free Edition and explore the new capabilities.

About MiniTool ShadowMaker

MiniTool ShadowMaker is a Windows backup and file sync solution designed to help users protect their operating systems and important data. It supports backing up Windows systems, disks, partitions, files, and folders to local drives, external hard drives, shared folders, and other supported locations. Users can select specific items to back up according to their needs.

For users who need to migrate data to another drive, MiniTool ShadowMaker offers a disk cloning feature. The software also supports restoring backed-up data and creating bootable media for system recovery.

By combining backup, file synchronization, disk cloning, and restore capabilities, MiniTool ShadowMaker offers Windows users a set of tools for data protection and system recovery.

About MiniTool® Software Limited

MiniTool Software Limited is a professional software company that develops computer applications. It provides software for partition management, data recovery, data backup and sync, video editing, multimedia conversion, and screen recording for home and business users. The company is committed to developing innovative, reliable, and easy-to-use software that simplifies everyday digital tasks.

View original content to download multimedia:https://www.prnewswire.com/news-releases/minitool-shadowmaker-5-0-introduces-cloud-sync-for-google-drive-and-onedrive-302916663.html

SOURCE MiniTool® Software Limited

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Rocket Companies to Announce Third Quarter 2026 Results on October 29, 2026

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2 hours ago

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October 22, 2026

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DETROIT, Oct. 22, 2026 /PRNewswire/ — Rocket Companies, Inc. (NYSE: RKT) (“Rocket Companies” or “the Company”), the Detroit-based homeownership platform, today announced that the Company will issue its third quarter 2026 earnings on October 29, 2026. Leadership will host a conference call to discuss results at 4:30 p.m. ET on that date. A press release detailing the Company’s results will be issued prior to the call.

A live webcast of the event will be available on the “Events & Presentations” section of the Company’s Investor Relations website at ir.rocketcompanies.com. A replay of the webcast will be available on the Investor Relations website following the event.

About Rocket Companies

Founded in 1985, Rocket Companies (NYSE: RKT) is a Detroit-based homeownership platform including mortgage, real estate and personal finance businesses: Rocket Mortgage, Redfin, Rocket Close, Rocket Money and Rocket Loans.

With insights from more than 160 million calls with clients each year, more than 30 petabytes of data and a mission to Help Everyone Home, Rocket Companies is well positioned to be the destination for AI-fueled homeownership.

For more information, please visit the Company’s Corporate website or Investor Relations website.

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SOURCE Rocket Companies, Inc.

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Lunai Bioworks Announces Receipt of Nasdaq Determination and Intention to Voluntarily Delist and Deregister

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2 hours ago

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October 22, 2026

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SACRAMENTO, Calif., Oct. 22, 2026 /PRNewswire/ — Lunai Bioworks Inc. (Nasdaq: LNAI) (the “Company”) announced that on October 21, 2026, it received a letter from the Listing Qualifications Department of The Nasdaq Stock Market LLC (“Nasdaq”) stating that the Company no longer complies with Nasdaq Listing Rule 5550(b)(1), which requires minimum stockholders’ equity of $2,500,000. The Company reported a stockholders’ deficit of $(9,024,946) in its Annual Report on Form 10-K for the fiscal year ended June 30, 2026, and does not meet the alternative market value of listed securities or net income standards. Because the Company is subject to a mandatory Hearings Panel Monitor under Nasdaq Listing Rule 5815(d)(4)(B), Nasdaq staff determined to delist the Company’s securities. Trading in the Company’s common stock on Nasdaq is expected to be suspended at the opening of business on October 30, 2026.

The Company will not request a hearing. Rather than contest the staff determination, the Company’s Board of Directors approved on October 22, 2026 the voluntary withdrawal of the Company’s common stock from listing on Nasdaq under Rule 12d2-2(c) under the Securities Exchange Act of 1934, as amended. The Board took this action because of the staff determination and the Company’s financial condition, and concluded that the cost of continued listing and SEC reporting is not justified.

The Company notified Nasdaq of its intention on October 22, 2026. The Company intends to file a Form 25 with the Securities and Exchange Commission (the “SEC”) on or about November 2, 2026, and expects the delisting to become effective on or about November 12, 2026. The Company then intends to file a Form 15 to suspend its SEC reporting obligations, to the extent it is eligible to do so. The Company’s SEC reporting obligations will continue unless and until they are terminated or suspended in accordance with the SEC’s rules.

The Company does not intend to arrange for quotation of its common stock on any over-the-counter market and cannot assure that any trading market for its common stock will exist after trading on Nasdaq is suspended.

Forward-Looking Statements
This press release contains forward-looking statements, including statements regarding the expected suspension of trading, the expected timing of the Form 25 and Form 15 filings, and the expected timing of delisting and deregistration. Actual results may differ materially due to risks and uncertainties, including Nasdaq and SEC procedures and the Company’s financial condition. The Company undertakes no obligation to update these statements, except as required by law.

View original content to download multimedia:https://www.prnewswire.com/news-releases/lunai-bioworks-announces-receipt-of-nasdaq-determination-and-intention-to-voluntarily-delist-and-deregister-302917510.html

SOURCE Lunai Bioworks Inc.

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