Technology
Next Generation Emergency Response System Market worth $3.3 billion by 2028 – Exclusive Report by MarketsandMarkets™
Published
2 years agoon
By
CHICAGO, Feb. 22, 2024 /PRNewswire/ — Advances like artificial intelligence (AI), IoT integration, and 5G communication will drive the Next Generation Emergency Response System (NGERS) industry in the future by improving its predictive powers, interoperability, and resilience. In order to better disaster preparedness and response, user-centric design, smart city integration, and regulatory frameworks will further develop NGERS, placing an emphasis on accessibility, data-driven reaction, and the moral use of emerging technology.
The Next Generation Emergency Response System Market size is projected to grow from USD 2.4 billion in 2023 to USD 3.3 billion by 2028, at a CAGR of 7.0% during the forecast period, according to a new report by MarketsandMarkets™.
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Scope of the Report
Report Metrics
Details
Market size available for years
2018-2028
Base year considered
2022
Forecast period
2023–2028
Forecast units
Value (USD) Million/Billion
Segments Covered
Offering (Hardware (Switching & Routing Equipment, Call Handling Systems, Network Infrastructure Equipment, Other Hardware), Software (Call Management Software, Location-Based Services Software, Text Messaging Software, Multimedia Support Software, Other Softwares), Services (Professional Services (Training & Support Services, Consulting, Integration), Managed Services)), End User (Public Safety Answering Points (PSAPs), Law Enforcement Agencies, Fire Departments, Emergency Medical Services, Other End Users) and Region
Region covered
North America, Europe, Asia Pacific, Middle East & Africa, Latin America
Companies covered
Motorola Solutions (US), AT&T (US), Intrado (US), Hexagon (Sweden), Esri (US), Sinch (Sweden), Atos (France), Comtech (US), Zetron (US), Everbridge (US), Avaya (US), Cisco (US), RapidSOS (US), NGA (India), Convey 911 (US), Boost Pro Systems (UK), Simoco Wireless Solutions (UK), SEON Group (Germany), Carbyne (US), RapidDeploy (US)
The global population is aging, and older adults are more likely to experience medical emergencies. This is driving the demand for emergency response systems that are specifically designed for the needs of the elderly, such as personal emergency response systems and remote patient monitoring systems.
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Based on software, the call management software holds the largest market size during the forecast period
In the next generation of emergency response systems, call management software is pivotal in optimizing the entire response process. By automating initial call handling stages, this software swiftly collects crucial information such as caller location and the nature of the emergency, minimizing response time and mitigating potential human errors. Its integration with location services enables precise identification of the caller’s whereabouts, ensuring prompt dispatch of emergency services. The software’s capability to analyze and prioritize incoming calls based on severity aids in efficient resource allocation. Multi-channel communication support allows the public to convey information through diverse mediums, facilitating comprehensive data exchange. Real-time collaboration features enable seamless communication among response teams, promoting effective coordination. Integration with other systems, such as GIS and surveillance cameras, enhances situational awareness.
Based on software, the multimedia support software is expected to grow with the highest CAGR during the forecast period
In the evolving landscape of emergency response systems, the integration of multimedia support software stands as a pivotal advancement. This advanced technology plays a vital role in enhancing the agility and efficacy of emergency responses. Real-time video and audio streaming, coupled with surveillance integration, empower responders with critical insights into the unfolding emergency. Geospatial information and mapping tools, facilitated by multimedia support, allow for comprehensive visualization of the emergency’s scope, aiding in resource optimization and evacuation planning. Multichannel communication, including text, voice, and video, ensures seamless coordination among responders and affected communities. The ability to monitor social media platforms for crowdsourced information enriches the understanding of dynamic situations. Multimedia tools further enable training through virtual reality simulations and augmented reality guidance, enhancing the preparedness of emergency responders.
North America to hold the largest market size during the forecast period.
The Next Generation Emergency Response System Market in North America has been experiencing significant growth and development. The burgeoning North American market for next-generation emergency response systems (NGERS) is fueled by technological advancements, rising demands for faster response times, and an aging population. Advancements in AI, big data, and connected devices are enabling sophisticated, integrated systems for real-time data analysis and improved situational awareness. Governments and private entities are investing in NG911, mass notification, public safety software, PERS, and connected sensors to enhance emergency preparedness, response, and citizen safety. The incorporation of drones for aerial reconnaissance, cybersecurity measures, and community alerting systems further contribute to the evolution of a robust and efficient next generation emergency response system landscape in North America. Major next generation emergency response system vendors, such as Motorola Solutions, AT&T, Everbridge, Intrado, and Hexagon have a strong presence in this region. These players innovate their offerings in this market.
Top Key Companies in Next Generation Emergency Response System Market:
The Next Generation Emergency Response System Market comprises major providers, such as Motorola Solutions (US), AT&T (US), Intrado (US), Hexagon (Sweden), Esri (US), Sinch (Sweden), Atos (France), Comtech (US), Zetron (US), Everbridge (US), Avaya (US), Cisco (US), RapidSOS (US), NGA (India), Convey 911 (US), Boost Pro Systems (UK), Simoco Wireless Solutions (UK), SEON Group (Germany), Carbyne (US), RapidDeploy (US). To increase their market share in the next generation emergency response system industry, these competitors have used various growth methods, including partnerships, agreements, collaborations, new product releases & enhancements, and acquisitions.
Recent Developments
In August 2023, Motorolla Solutions launched CommandCentral Router. It is one of the first cloud-based 9-1-1 call routing technologies in the industry. It provides public safety answering points (PSAPs) with dependable, mission-critical 9-1-1 call routing performance through a cloud-based solution. It is compatible with all of Motorola Solutions’ emergency call management products.In May 2022, AT&T launched a new 911 location service, which enables them to route 911 calls from its wireless subscribers to the closest dispatch centers, reducing the delays caused by traditional closest cell tower routing.
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Next Generation Emergency Response System Market Advantages:
A lot of next-generation systems use Internet of Things (IoT) gadgets, like wearables, smart appliances, and sensors, to collect data in real-time about the surroundings and people involved in an emergency. Responders can gain important insights from this data, which will enable them to make better decisions and handle the situation more skillfully.Predictive analytics algorithms, which evaluate past data, environmental elements, and other pertinent variables to foresee possible emergencies or identify high-risk locations, may be included into next-generation technologies. These technologies can assist emergency responders in more effectively allocating resources and mitigating situations before they worsen by proactively recognising dangers.User-friendly interfaces and support for numerous communication channels, such as text, multimedia, and voice, are common features of next-generation systems. This guarantees that people with a range of requirements and capacities, irrespective of their location or preferred method of communication, may conveniently and efficiently obtain emergency services.The scalability and adaptability of next-generation emergency response systems is intended to accommodate evolving requirements and technology breakthroughs. Their seamless integration with current infrastructure and capacity to absorb upcoming enhancements or expansions guarantees their long-term sustainability and efficacy.Next-generation systems give emergency responders and decision-makers important insights into the changing situation by utilising real-time data collecting and analytics. More informed decision-making, resource allocation, and coordination amongst many entities involved in emergency response operations are made possible by this data-driven strategy.The benefits of next-generation emergency response systems eventually lead to better public safety results. Quicker reaction times, enhanced collaboration, and proactive risk mitigation help preserve lives, minimise property loss, and lessen the effects of disasters on neighbourhoods.
Report Objectives
To determine, segment, and forecast the global Next Generation Emergency Response System Market based on offering, end user, and region in terms of value.To forecast the size of the market segments to five main regions: North America, Europe, Asia Pacific, Middle East & Africa, and Latin America.To provide detailed information about the major factors (drivers, opportunities, threats, and challenges) influencing the growth of the Next Generation Emergency Response System Market.To study the complete value chain and related industry segments and perform a value chain analysis of the Next Generation Emergency Response System Market landscape.To strategically analyze the macro and micro markets to individual growth trends, prospects, and contributions to the total Next Generation Emergency Response System Market.To analyze the industry trends, patents, and innovations related to the Next Generation Emergency Response System Market.To analyze the opportunities for stakeholders by identifying the high-growth segments of the Next Generation Emergency Response System Market.To profile the key players in the market and comprehensively analyze their market share/ranking and core competencies.Track and analyze competitive developments, such as mergers and acquisitions, product launches and developments, partnerships, agreements, collaborations, business expansions, and Research and development (R&D) activities.
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Technology
U.S. Quartz Workers: Strong Safeguard Remedies Needed to Save 100,000 American Manufacturing Jobs
Published
50 minutes agoon
July 23, 2026By
WASHINGTON, July 23, 2026 /PRNewswire/ — The Quartz Manufacturers Alliance for America (QMAA) released a powerful video featuring quartz manufacturing workers from across the country calling for free and fair trade policies to save 100,000 American jobs. QMAA, a coalition of leading U.S.-based quartz slab manufacturers, are calling for strong safeguard remedies after the U.S. International Trade Commission (ITC) found a huge flood of foreign imports had caused tremendous injury to the domestic quartz industry.
QMAA members are urging the Trump Administration to build on the ITC’s strong recommendation and address this major flood of quartz imports with a Tariff of 50% and a Reshoring Import Cap of 141 million square feet on imported quartz surface products. This will ensure a reshoring of the good-paying U.S. quartz manufacturing jobs stolen by companies who cheat U.S. trade law, distort competition and are decimating U.S. quartz manufacturing. Together, these trade remedies will provide the relief necessary to save the 100,000 jobs supported by the U.S. quartz industry.
The video features workers from LX Hausys, Guidoni USA and Cambria Company and is available here:
Save 100,000 American Quartz Jobs
Quotes from QMAA Quartz Manufacturing Workers
“This facility used to be a Husqvarna plant. Husqvarna closed down due to cheap foreign imports. There were over 1,000 people working here and all of a sudden…I’m worried I may see the same thing take place again.”
-Raymond Mack, Production Operator, Guidoni USA, Helena-McRae, GA
“Foreign countries, mainly China, Thailand, Malaysia, Vietnam, Indonesia, have been circumventing and cheating the American market. We believe in the industry. We believe in the American working power. We just want to level the playing field, make it fair for everyone and everyone will benefit.”
– Daniel Vas de Melo SA, Business Development Manager, Guidoni USA, McRae-Helena, GA
“In order for us to continue to compete, we need a strong Tariff and Import Cap on imported quartz surfaces. That will ensure we can play on an even playing field. That’s all we’re asking for. I would hate to see cheap, imported quartz have a negative impact on families such as mine and the other families that we employ here.”
– Mike Morici, Vice President – LX Hausys, Adairsville, GA
“The surge of foreign imports has shocked the U.S. economy, and the market for surfaces. It’s taken prices down to unsustainably low levels for any domestic supplier. The result of that is we’re not producing as much as we should, we can’t hire as many people as we would like to, and we can’t grow our business in the way that we and our peers in the U.S. want to grow.”
– Andrew Eich, President and Chief Operating Officer, Cambria
“As these foreign imports flood the market, we lose the ability to create and sustain jobs that ensure good paying conditions for manufacturing workers. There will be over 100,000 jobs that have the strong potential to go away.”
– Jack Sundry, SVP Core and Lexus – Cambria, Southern Minnesota
Background
In September 2025, QMAA filed a Global Safeguard petition with the U.S. International Trade Commission (ITC) under Section 201 of the U.S. Trade Act of 1974. The ITC’s thorough investigation found serious injury to the domestic industry caused by a massive import surge designed to undercut American businesses. Quartz imports have surged by 78.3% within the past five years, leading to a nearly 20% decline in domestic production, factory closures and major job reductions.
A final safeguard decision from the United States Trade Representative is expected by Aug. 1, 2026.
About the Quartz Manufacturing Alliance for America:
QMAA is a coalition of U.S.-based, American quartz slab manufacturing factories, united with other industry leaders to support and strengthen the American quartz industry. QMAA is committed to ensuring a free and fair, competitive marketplace born of free enterprise that provides the opportunity to compete on a level playing field for American quartz slab manufacturing factories and their valued workers. We also believe this effort will have a positive impact throughout the entire quartz surfacing industry, including to the strong benefit of American stone fabrication shops and upstream suppliers of quartz minerals and resin. Learn more at: https://www.qmaa.org/
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SOURCE Quartz Manufacturing Alliance of America
Technology
Databricks and Microsoft expand partnership to help enterprises bring business context to enterprise AI
Published
50 minutes agoon
July 23, 2026By
Databricks and Microsoft extend strategic partnership through the 2030s to scale enterprise AIDatabricks deepens its bet on Azure, growing its use of Azure Databricks to run its own core business operations and analytics, while both companies advance native integration across the Microsoft stack, including Databricks Genie and Microsoft 365Databricks increases its use of Microsoft Azure Cobalt to improve performance and efficiency
REDMOND, Wash. and SAN FRANCISCO, July 23, 2026 /PRNewswire/ — Microsoft Corp. and Databricks on Wednesday announced an expansion of their decade-long strategic partnership, extending into the 2030s. Databricks will deepen its use of Azure Databricks to run core business operations and build its unified lakehouse, while leveraging Azure Cobalt, Microsoft’s next-generation Arm-based infrastructure, to improve performance and efficiency. Microsoft will also continue integrating Databricks Data and AI platform across its products, bringing capabilities like Genie, Databricks’ AI co-worker, directly into customer workflows. Together, the companies are helping enterprises build AI grounded in their own business context with the cost efficiency, control and choice needed to scale successfully.
Enterprises want AI that understands their customers, products, operations, metrics and business processes, all while running securely where work happens. Yet, most still struggle to connect AI to trusted business knowledge, govern models and agents consistently, and control costs. Microsoft and Databricks are helping customers close that gap:
“For nearly a decade, Databricks and Microsoft have helped enterprises innovate with data and AI,” said Ali Ghodsi, Co‑Founder and CEO of Databricks. “Today, our partnership is stronger than ever. With Databricks Genie and Unity AI Gateway deeply integrated across Microsoft’s products, we’re helping enterprises unify their data and ground AI in business knowledge. This lets customers get the full benefits of agents and models while controlling costs and ensuring governance.”
“The next generation of AI will be defined by how effectively organizations turn their unique knowledge into intelligence,” said Judson Althoff, CEO, Microsoft Commercial Business. “Microsoft and Databricks are helping customers connect data, AI and business context to accelerate decision-making and drive measurable impact. With Databricks deepening its investment in Azure Databricks and Azure Cobalt-powered infrastructure, customers will benefit from greater performance, efficiency and scale for their most demanding workloads. Databricks’ decision to run its own core business operations on Azure Databricks also gives customers confidence in a platform proven at enterprise scale.”
Databricks runs core business operations on Azure Databricks
As part of this latest deal, Databricks deepens its commitment to Azure, running its own core business operations and analytics on Azure Databricks, using the very platform it delivers to customers at scale.
Advancing performance with Azure Cobalt
Databricks will also expand its use of Azure Cobalt, Microsoft’s next-generation Arm-based infrastructure, to improve performance and efficiency for agentic and data-intensive workloads. Databricks currently uses Cobalt 100 and plans to adopt Cobalt 200, which delivers up to 50% better performance and includes memory encryption enabled by default.
Deep integrations for Databricks Genie and Unity AI Gateway with Microsoft product stack
By combining the Databricks Data + AI Platform with Azure’s global scale, customers can accelerate AI transformation while maintaining control and reliability. As a native Azure service, Azure Databricks makes its AI capabilities available directly within customers’ existing Microsoft environment, grounding and operating agents on enterprise data with Genie and Genie Ontology, and governing models, agents and cost through Unity AI Gateway. Deeply integrated across the Microsoft ecosystem spanning Microsoft Entra, Azure Data Lake Storage, Azure security, Microsoft OneLake, Power BI, Microsoft Purview, Microsoft Foundry, Power Platform, Microsoft 365, Teams and Copilot, these capabilities bring governed, real-time data and AI into business workflows, giving organizations the context, control, choice and cost efficiency needed to drive impact.
Continued investment is evident from our recent announcements with Databricks at Data + AI Summit in June.
Customer impact with Azure Databricks
The deepened collaboration strengthens support for joint customers running data, analytics and AI workloads on Azure Databricks, delivering improved performance, security, AI governance and enterprise readiness. Thousands of customers, including Banco Bradesco, the Cincinnati Reds, Electrolux, SMBC and Unilever, already use Azure Databricks to run critical workloads and scale AI with confidence.
Read more on the proven business value of the Databricks and Microsoft partnership on the Microsoft Azure blog.
About Databricks
Databricks is the Data and AI company. More than 20,000 organizations worldwide — including AT&T, Bayer, BMW Group, HSBC, T-Mobile, Unilever, and 70% of the Fortune 500 — rely on Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified platform that includes Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog. To learn more, follow Databricks on LinkedIn, X, YouTube, and Instagram.
About Microsoft
Microsoft (Nasdaq “MSFT” @microsoft) creates platforms and tools powered by AI to deliver innovative solutions that meet the evolving needs of our customers. The technology company is committed to making AI available broadly and doing so responsibly, with a mission to empower every person and every organization on the planet to achieve more.
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Harness and Kong Expand Strategic Partnership to Deliver Comprehensive API and AI Security
Published
50 minutes agoon
July 23, 2026By
Joint solution extends proven API gateway security to the AI era — with automated AI discovery and runtime AI protection
SAN FRANCISCO, July 23, 2026 /PRNewswire/ — Harness, the AI Software Delivery Platform™ company, and Kong Inc., a leading developer of API and AI connectivity technologies, today announced an expansion of their strategic partnership to address the growing security challenges posed by AI-driven architectures, autonomous agents, and Model Context Protocol (MCP) deployments.
According to The State of AI-Native Application Security 2025 report, as enterprises race to deploy AI at scale, 62% have no visibility into where LLMs are in use across their environment, and 74% say AI sprawl will outpace API sprawl when it comes to risk — making embedded, infrastructure-level security more critical than ever. And companies are now deploying agents into their operations at an exponentially increasing rate, making it a necessity to protect the agents themselves and the systems interacting with those agents.
The two companies are extending their joint solution from Kong API Gateway to also include Kong AI Gateway, bringing Harness’s AI security intelligence directly into the AI infrastructure layer and enabling enterprises to discover, monitor, and protect every agent, AI asset, LLM-powered service, and MCP-connected workflow that traverses it.
A Proven Foundation: Harness and Kong API Gateway
Harness and Kong have been jointly trusted by enterprises to deliver best-in-class API security for years. The existing Harness and Kong API Gateway integration provides:
Comprehensive API traffic visibility and behavioral analysis across all Kong-managed servicesReal-time detection and blocking of API threats, including OWASP API Security Top 10 risks, credential stuffing attacks, and business logic abuseContinuous sensitive data tracking to identify PII exposure and regulatory riskZero-friction deployment alongside existing Kong configurations
This new offering of the AI Gateway solution applies the same level of security depth to AI infrastructure, ensuring that security teams are not left behind as their organizations adopt AI and agentic operations.
“Our partnership with Harness has given joint customers production-grade API security that works with the way they build, not against it,” said Ken Kim, Senior Vice President, Business Development at Kong Inc. “Extending to include Kong AI Gateway is a natural next step. The same enterprises are now moving AI into production through our gateway and need the same depth of visibility and control they’ve come to rely on for their APIs for all AI traffic types including LLM, MCP, and A2A. That’s exactly what this delivers and is crucial for organizations scaling in the agentic era.”
The New Frontier: Kong AI Gateway and Harness AI Security
As enterprises accelerate AI adoption, the attack surface has fundamentally shifted. AI agents, LLM-powered microservices, and MCP-enabled integrations introduce new vectors that traditional security tools were not designed to address. Unlike traditional software, AI agents are non-deterministic — the same agent can behave differently on consecutive runs, making it impossible to secure them the way you’d secure a static API. The new Harness and Kong AI Gateway integration directly tackles these challenges across two critical domains: AI discovery and AI protection.
AI Discovery
Harness automatically inventories every AI asset, API, MCP server, tool, prompt, and resource routed through Kong AI Gateway — providing security teams with a continuously updated catalog of their AI attack surface. No manual documentation. No blind spots.
AI Protection
Harness applies behavioral analysis and anomaly detection to AI traffic in real time, identifying prompt injection attacks, data exfiltration through AI responses, jailbreaking, malicious code in prompts, and other AI-specific threats. Enterprises gain the same depth of observability and protection for their agents and AI workloads that they already rely on for traditional APIs, with full prompt and response details available for incident investigation and inline policy enforcement through Kong AI Gateway.
“Shadow AI has become the defining security blind spot for enterprises today. Traditional tools were built for static code and predictable systems, not for adaptive AI models, agent-to-agent communication, and MCP-connected workflows that evolve continuously,” said Rahul Sood, GM of Application Security at Harness. “This integration of Harness AI Security with Kong puts security intelligence directly into the connectivity layer where AI traffic flows. Joint customers now have the visibility and control they need to move fast without losing sight of what’s happening across their AI infrastructure.”
Availability
The Harness and Kong API Gateway integration is generally available today for all joint customers. The Kong AI Gateway integration, including AI Discovery and AI Protection, is also generally available now. Joint customers can contact their account team or request a demo.
About Harness
Harness is the AI Software Delivery Platform™ company, enabling engineering teams to build, test, and deliver software faster and more securely. Powered by Harness AI and the Software Delivery Knowledge Graph, the platform brings intelligent automation to every stage of the software delivery lifecycle after code — removing toil and freeing developers from manual, repetitive work. Companies like United Airlines, Morningstar, and Choice Hotels use Harness to accelerate releases by up to 75%, cut cloud costs by 60%, and achieve 10x efficiency across DevOps. Based in San Francisco, Harness is backed by Goldman Sachs, Menlo Ventures, IVP, Unusual Ventures, and Citi Ventures.
About Kong
Kong Inc., a leading developer of API and AI connectivity technologies, is building the connectivity layer of AI. Trusted by the Fortune 500® and AI-native startups alike, Kong’s unified API and AI platform enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI traffic — on any model, any cloud. For more information, visit www.konghq.com.
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U.S. Quartz Workers: Strong Safeguard Remedies Needed to Save 100,000 American Manufacturing Jobs
Databricks and Microsoft expand partnership to help enterprises bring business context to enterprise AI
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