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Generative AI adoption rates on the rise in workplaces according to new Microsoft Ireland and Trinity College Dublin report

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Indigenous organisations lagging behind multinationals based in Ireland who are leveraging on average 30% more generative AI

Microsoft Ireland report reveals that 49% of organisations are already using generative AI in some form at this early stage of availability.47% of organisations believe the technology will enhance productivity, contrasting with only 17% holding opposing views.Those with a generative AI-first policy (company-wide approach) feel there are more benefits, such as productivity increases, from generative AI (71%) compared to firms that prohibit generative AI use.A shadow generative AI culture is emerging – 27% of leaders are using publicly available or free generative AI tools in their role and 25% believe their employees are doing the same – while 8% are aware employees use free generative AI software in direct contravention of their organisation’s policy.The report carried out by Trinity College Dublin’s Business School suggests Ireland is at a crossroads, and first mover advantage is now crucial to capitalise on its position as a global technology hub and drive competitiveness through AI innovation.

DUBLIN, Feb. 29, 2024 /PRNewswire/ — Microsoft Ireland has today unveiled a new AI report, Generative AI in Ireland 2024, which reveals that almost half of organisations across public and private sectors have started to adopt Generative AI. Ireland’s position as a global technology hub is a significant driver of adoption rates, with multinationals claiming to use 30% more generative AI than indigenous organisations.

Produced by Trinity College Dublin’s Business School, on behalf of Microsoft Ireland, the report involved a survey of 400 senior managers across both the public and private sectors in Ireland. It assesses the uptake, sentiment, and future trends of generative AI at this early stage of its evolution.

Generative AI is a technology that can create new content, like text, imagery, audio, and more, using natural language prompts. It uses data to build models (Large Language Models) that recognise patterns in the data to produce new original content.

Growing adoption

Today’s publication points to rising adoption rates of generative AI solutions within Irish workplaces – with 49% highlighting generative AI being used in some form within their organisation.

The survey showed that sectors with the highest planned adoption rates are technology, science, and media, while the agriculture, transport, and utilities sectors appear to be further behind in their generative AI adoption journey.

Almost half (47%) believe the technology will enhance productivity, contrasting with only 17% holding an opposing view, while 46% of respondents agreed that the broad perception in their industry is that generative AI is very useful (22% disagreeing).

Shadow AI workplace culture emerging

However, despite significant trust in the technology (50%), notwithstanding its current infancy, the report reveals a lack of formal AI policy adoption in the workplace. A quarter of leaders say they are aware that some employees within their organisations are using publicly available generative AI tools, and 27% admit to doing so themselves, rather than using enterprise-grade solutions with in-built content safety controls and data protection.

Just 2% of firms indicate there is an organisation-wide AI-first policy in place, meaning a company-wide approach to generative AI. While 8% of respondents highlighted awareness of employees knowingly using generative AI software in contravention to the organisation’s policy. This trend could contribute to a shadow generative AI culture, with employees seeking workarounds and using publicly available tools that are not aligned to company policy and that don’t have privacy, security, and data protection controls.

Meanwhile, 42% of senior managers highlight they would prefer to have the option of using enterprise-grade AI solutions compared to publicly available tools (17% disagreeing). Twenty-three percent of organisations say they forbid the use of free generative AI software tools, while 52% believe using public or free-to-use generative AI tools might allow others to use confidential information without their knowledge.

While the report maintains that training significantly influences deployment, there is no inherent relationship between technological capability and adoption. This indicates that in order to successfully introduce generative AI, management should focus on making the technology’s usefulness to their business clear to both leadership and the rest of their employees.

Interestingly, almost half (49%) say it would be easy for their staff to become skilful at using generative AI in their daily work. While only 1 in 4 believe their internal training systems are well adapted to train people on generative AI technologies.

Potential for Ireland to leverage generative AI innovation and advance its position as a digital leader in Europe

Elsewhere, the report concludes that organisations who have been first movers in the space of generative AI and use a generative AI-first policy see many more benefits and productivity increases (71%) compared to firms that prohibit generative AI (42%). These firms also see higher productivity and innovation potential in their employees, in addition to providing higher training, internal resources and finances to support the transition.

The report identifies that a proactive approach underscores the critical importance of embracing transformative innovation as a means to surpass competitors, reach sustainability goals, explore untapped markets, and reshape industry norms. This is believed to be crucial for Ireland to leverage AI innovation and become a leading digital economy in Europe and beyond.

Notes to editor:

For further information about Microsoft AI: https://news.microsoft.com/ai/

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TeamLogic IT Honors Top Franchisees, Brings Leading Industry Experts Together at TeamLogic IT Owners Summit Convention

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MISSION VIEJO, Calif., Oct. 21, 2026 /PRNewswire/ — TeamLogic IT, a national provider of managed IT services and technology support, celebrated the achievements of its franchise network at the company’s annual Owners Summit and Vendor Show, held October 5-8, 2026. The event brought together TeamLogic IT franchisees, vendors and partners for a week of learning, collaboration and connection, culminating in the recognition of the network’s top-performing franchisees.

“One of the things that makes TeamLogic IT so special is the strength of our franchisee community. Our TeamLogic IT franchise owners represent the very best of the managed services industry,” says Richard Lowe, president and CEO of TeamLogic, LLC. “Owners Summit gives us the opportunity to come together, exchange ideas and celebrate what we’ve accomplished as a network. Recognizing our top-performing owners is always a highlight. Their leadership and commitment to delivering high-quality technology solutions are helping drive our network forward and strengthen the TeamLogic IT brand nationwide.”

The sold-out vendor exhibition featured more than 70 leading companies in the technology industry, including Pax 8, the conference’s signature sponsor, Bitdefender, Blackpoint, Cytracom, Sophos, Kaseya, N-able, NinjaOne, Proofpoint, Rewst, Slide and more.

At a closing ceremony, the following awards were presented:

Franchisee of the Year: Arti Dutt – West Northridge, CA

Rookie of the Year: Reese Verschelde and Corey Gisondi – Bryn Mawr, PA

Technician of the Year: Federico Hansen – N. Palm Beach, FL

VIP (Volume Increase Percentage)
Larry Anderson and Tony Anderson – Montgomery, ALSteve Anderson – Johns Creek, GATop 15 (Based on 2025 sales)
Jim Hackett and Andrew Hackett – Woburn, MATodd & Linda Harrell – Morris Plains, NJTodd & Ruth Tolly – Santa Rosa, CAPaul Behrman & Nadia Pukhova – Lake Forest, CACory & Kathleen Boxall – Ashburn, VARob Fallows & Chris Kasten – Phoenix, AZKirk Gramoll and John Halama – Germantown, WICindy McPike, Cameron Nelson, and Jacob Harrington – Salem, ORBob Roloff – Ft. Myers, FLDwight & Allison Blankenship – Columbus, OHRick Higgins – Dunwoody, GADan & Becky Thomas – Durham, NCScott Daniels – Naples, FLEric Summers – Des Moines, IARandall Wilson – Decatur, ALMillion Dollar Club
Kyle Temple – Richmond, VAJeremy Mason – East Madison, WIJoseph & Joyce Tauras – Manchester, NHSandeep Kaushal – Vernon, CTJim & Mikki Young – Lake Arlington, TXSteve & Jamie McGlumphy – Aurora, ILMike Treiser and Danny Ramey – Denver West, COMayank & Jaimini Patel – Niles, ILAllen Chu – White Plains, NY

About TeamLogic IT
TeamLogic IT is a national provider of advanced technology solutions for companies of all sizes. Local offices provide clients with the IT support they need to run their businesses more efficiently by leveraging the latest technology solutions, including managed IT services, cybersecurity, business continuity, cloud, co-managed IT services, managed AI, and consulting and support. With more than 350 independently owned and operated locations across North America, TeamLogic IT helps companies minimize downtime, improve productivity and secure their IT infrastructure. Visit www.teamlogicit.com or www.TeamLogicFranchising.com for more information on the TeamLogic IT franchise network.

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SOURCE TeamLogic, LLC

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Mili and Egnyte Partner to put Client Documents to work in Financial Advice

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The partnership brings Egnyte’s secure content platform and Mili’s AI agents together, so advice firms can deliver more comprehensive, personalized advice at scale.

SUNNYVALE, Calif., Oct. 21, 2026 /PRNewswire/ — Mili, an AI platform for wealth management firms, and Egnyte, a leader in secure content collaboration, intelligence, and governance, today announced a partnership that brings Mili’s AI agents to client documents in Egnyte. Advisors work from a file or a whole client folder alongside data from the firm’s CRM, portfolio and planning systems, under each advisor’s Egnyte permissions.

Kitces Research finds that reviewing client documents is the most common way advisors use AI. Its productivity research puts a new financial plan at 15 to 40 hours of team time.

Advisors use Mili’s agents to model the tax cost of moving a client’s accounts into the firm’s strategy, weigh a rebalance against unrealized gains, summarize a bonus agreement and build a financial snapshot from a statement. The agents link answers to their sources and flag what an analysis may still need.

David Ringler, Managing Director at Onyx Bridge Wealth Group ($1.6B+ AUM), said, “Egnyte and Mili are two valuable pieces of technology in our stack, and bringing them together has changed how our practice runs. Mili’s meeting prep and planning agents have become significantly better with Egnyte data behind them.”

Chirag Gandhi, Co-Founder and CEO of Mili, said, “How many clients an advice firm can serve well has long been capped. It is set by the work of understanding each client’s financial life. Agentic AI is changing that, helping advice firms uplift client capacity by accelerating the delivery of high-quality advice.”

Kyle Blair, Director of Global Financial Services at Egnyte, said, “Egnyte helps financial services firms accelerate critical business operations by turning document-heavy tasks into faster, connected, and revenue-generating workflows. Our partnership enables Mili’s AI agents to securely access and work on customer data within Egnyte for better business outcomes.”

The integration is live for mutual customers. Building on Mili’s work with hundreds of advice firms, it aims to put a firm’s full client knowledge into its advice.

About Egnyte

Egnyte is a leader in secure content collaboration, intelligence, and governance, trusted by more than 23,000 customers to increase employee productivity, drive operational efficiencies, and secure mission-critical content. Egnyte’s AI-powered platform empowers organizations to create, share, and protect their information at scale, with specialized solutions designed to meet the unique needs of organizations in architecture, engineering, and construction (AEC), financial services, life sciences, and other industries. For more information, visit www.egnyte.com.

About Mili

Mili is an AI platform for wealth management firms. Its specialized agents automate advisor workflows across meetings, prospecting, onboarding, planning, data management, document intelligence, and compliance. Mili is SOC 2 certified, ISO 27001 compliant, and works with RIAs and broker-dealers managing $250B+ in client assets. Learn more at getmili.ai.

Media Contact

Chirag Gandhi
chirag@getmili.ai

 

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SOURCE Mili

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QUANTUM CONNECTIONS PROMOTES JAMES “JAMIE” GRIFFETH TO CHIEF OPERATING OFFICER AND DIRECTOR OF THE DIALOGUE TRAINING INSTITUTE

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DALLAS, Oct. 21, 2026 /PRNewswire/ — Quantum Connections® has promoted James “Jamie” Griffeth to Chief Operating Officer. Griffeth joined the organization in September of 2025 as Chief Learning Officer and will continue to serve as Director of the Dialogue Training Institute in addition to his new responsibilities.

Since joining Quantum Connections, Griffeth has focused on the organization’s learning mission. He designed a four-tier practitioner credentialing framework, architected the Quantum Dialogue Profile behavioral assessment, led the migration to a new enterprise learning management system, and built the organization’s localization pipeline—delivering that training in French Canadian with Spanish and Chinese queued as next languages.

Griffeth’s expanded role brings together organizational operations and learning leadership around multiple goals: maintaining the company’s infrastructure in ways that align with its mission, expanding the certified leadership network, and continuing to make dialogue skills easier to access, practice, and apply in everyday life.

“Jamie has earned my complete trust and admiration thorough his exceptional leadership, strategic thinking, and ability to turn vision into execution.” Said Dr. Jonathan Thorp, Chief Executive Officer of Quantum Connections. “When I asked him to success me as Chief Learning Officer, I already knew he was capable of great things. His performance has only reinforced that confidence. I’m delighted to recognize his contribution with this promotion and look forward to partnering with him as we continue building the future of Quantum Connections.”

Griffeth will continue to support Quantum Connections’ mission by preparing the company for sustainable growth while maintaining the quality and consistency of its learning experiences. By linking program delivery to assessments and evidence, Griffeth aims to use technology to expand its reach to more partners and clients, helping them understand how to apply dialogue skills and the outcomes that follow.

About Quantum Connections
Quantum Connections, founded by renowned relationship experts Harville Hendrix, Ph.D., and Helen LaKelly Hunt, Ph.D., leverages over 40 years of expertise to provide individuals and organizations with invaluable relational competency skills rooted in neuro and quantum social sciences. Quantum Connections serves small businesses, large corporations, global faith communities, educational institutions, and community organizations, as well as individuals, couples, and families, offering live and on-demand training, coaching certification, and resources to foster authentic connections through effective communication and skill development.

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SOURCE Quantum Connections LLC

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