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Simplifai Wins AI-Driven Customer Experience Innovator Award at the 15th CX Strategy Summit and Awards

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PUNE, India, March 4, 2024 /PRNewswire/ — In a notable event held on 27th February in Mumbai, Simplifai was honored with the AI-driven Customer Experience Innovator Award at the 15th CX Strategy Summit and Awards. This event witnessed industry leaders seeking to navigate the evolving landscape of customer interactions, drawing participants from across the country.

The summit’s agenda was rich and forward-thinking, exploring the Evolution of CX in a Digital-First Era, the empowering role of Next-Gen CX technologies, and the transformative potential of Generative AI. Discussions also explored strategies for Humanizing Digital Interactions and the necessity of innovation for Surviving and Thriving in a Competitive Market.

The event emphasized on a shared recognition: the future of customer service lies in utilizing technology to understand and meet customer needs more effectively, promoting seamless, omnichannel experiences that resonate in today’s digital age.

In this context, Simplifai’s achievement in receiving the AI-driven Customer Experience Innovator Award speaks volumes. This honor reflects the company’s firm commitment to crafting AI solutions for enhancing customer interactions, making each engagement more personalized, efficient, and impactful.

Vasim Sheikh, CEO (India) of Simplifai, reflected on this accomplishment, stating, “Winning the AI-driven Customer Experience Innovator Award is a significant milestone for Simplifai. It validates our commitment to excellence and our relentless pursuit of innovative AI solutions that redefine customer interactions. This recognition encourages our dedication to enhancing the customer experience through technology.”

She further emphasized the company’s forward-looking vision, “As we look to the future, this award inspires us to continue innovating and pushing the boundaries of AI in customer service. Our goal remains to deliver personalized, efficient solutions that meet the evolving needs of our clients and their customers, ensuring every interaction adds value.”

Echoing this sentiment, Vikas Kumar, Head of New Sales (APAC and Middle East) at Simplifai, highlighted the regional impact of this achievement, “This award is a proof of Simplifai’s strategic vision and execution in various regions. It reflects our deep understanding of the diverse markets and our ability to deliver modern AI solutions that resonate with our clients’ unique needs. Our team’s dedication to innovation and customer success is at the heart of this achievement, and I am proud to be leading the sales efforts in these regions.”

As Simplifai celebrates this recognition, the company remains focused on its mission to revamp customer experiences with AI. Through its commitment to innovation and excellence, Simplifai is not just responding to current trends but is actively shaping the future of customer engagement in the digital age.

About Simplifai

Founded in 2017, Simplifai is a secure global Process Automation company. With its headquarters in Oslo, Norway, the company has offices in India, the Netherlands, Sweden, and Ukraine. We bring Process Automation to the future workforce today by making AI solutions accessible for all. We deliver AI-powered solutions to streamline operations by automating the processing of written communications. By reading, extracting and responding to customer inquiries, applications, claims, etc in full compliance with GDPR and industry standards, our no-code SaaS solutions simplify the way people work.

Contact us to know more: Contact us – Simplifai

Media Contact:

Priyanka Jha
priyanka.jha@simplifai.ai

Photo: https://mma.prnewswire.com/media/2352354/Simplifai_CX_Award.jpg

 

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GIGABYTE Named Official PC Monitor Sponsor of FINAL FANTASY XIV Fan Festival 2026 in Anaheim

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LOS ANGELES, April 23, 2026 /PRNewswire/ — GIGABYTE, the world’s leading computer company, today announced its role as the Official PC Monitor Sponsor of the FINAL FANTASY XIV Fan Festival 2026, taking place from April 24 to April 25 at Anaheim Convention Center in California, USA. As part of the sponsorship, GIGABYTE will power the event’s PvP tournament stage with its MO27Q2A OLED gaming monitors, delivering an immersive and competitive gameplay experience for both players and fans.

At the center of the showcase is the GIGABYTE MO27Q2A, the OLED gaming monitor engineered to elevate the experience of FINAL FANTASY XIV. From richly detailed environments and dramatic lighting effects to fast-paced raid mechanics and PvP encounters, the MO27Q2A enhances every aspect of gameplay with deep contrast, vibrant color accuracy, and ultra-fast 0.03ms response time. Its OLED panel brings Eorzea to life with true blacks and exceptional clarity, while 280Hz high refresh rates ensure smooth, responsive performance during intense battles, making it an ideal display for both competitive play and immersive exploration.

Beyond the MO27Q2A monitor, GIGABYTE’s expanding monitor lineup continues to deliver cutting-edge display technology for gamers and creators alike. Featured models include the MO27U2 and MO32U, offering high-resolution visuals and immersive performance for both competitive and cinematic experiences, as well as the GO27Q24G, designed for smooth, responsive gameplay with high refresh rates and versatile performance in the budget friendly segmentation.

To further celebrate the partnership, GIGABYTE will be hosting a special social media giveaway in collaboration with the FINAL FANTASY XIV team, featuring 30 exclusive merchandise prizes. Fans can participate via a Gleam-powered campaign by following GIGABYTE and FINAL FANTASY XIV social channels for a chance to win. The giveaway will run from April 23 to April 30, inviting the community to engage and celebrate the event together.

With its focus on OLED innovation, high refresh rates, and gamer-centric features, GIGABYTE continues to push the boundaries of display performance, empowering players to experience their favorite titles with unmatched precision and immersion.

For more information on GIGABYTE monitors and the giveaway experience, please visit the official event page to learn more.

Media Contact:
GIGABYTE USA PR Team
City of Industry, California
gbtusa_marketing@gigabyteusa.com

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SOURCE GIGABYTE

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Fun Services Announces Full Integration of Cliffhanger Productions Amusements Operations Beginning 2026

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TOTOWA, N.J., April 23, 2026 /PRNewswire/ — Fun Services is proud to announce the full transition and integration of Cliffhanger Productions Amusements operations under the Fun Services brand, effective January 1, 2026.

Following the acquisition of Cliffhanger Productions Amusements contracts in 2023, Fun Services has continued to operate and service events under the Cliffhanger name during a multi-year transition period. Beginning in 2026, all clients, events, and bookings will be managed directly through Fun Services.

This transition marks a significant milestone in the company’s growth, reinforcing its commitment to delivering high-quality amusement rentals, event services, and customer support across the region.

“Over the past few years, we’ve worked closely with Cliffhanger clients to ensure a seamless experience,” said Anthony Lombardi III, CEO of Fun Services. “As we move into 2026, we’re excited to officially bring all operations to Fun Services, allowing us to expand offerings, streamline service, and continue building strong relationships with our clients.”

Fun Services will continue to provide the same popular attractions and event equipment that clients have come to expect, including:

Mechanical ridesCarnival game trailersInflatablesFull-service event setups

Clients can expect enhanced booking processes, expanded inventory options, and continued reliability backed by the Fun Services team.

Anthony Lombardi, Owner of Fun Services, added, “This transition allows us to grow while maintaining the quality and consistency that Cliffhanger clients are used to. Our focus remains on making every event successful, safe, and memorable.”

All existing contracts and relationships will be honored, with no disruption to scheduled events. Clients will now work directly with Fun Services for all future bookings, inquiries, and event planning needs.

For more information or to book an event, please contact:

Fun Services
(973) 450-9610
info@njfunservices.com
https://eventsbyfunservices.com

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SOURCE Events by Fun Services

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Alchemy Technology Group Acquires IOvations to Grow Its Northeast Presence

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HOUSTON, April 23, 2026 /PRNewswire/ — Alchemy Technology Group, an IT advisory, consulting, and reseller firm and a portfolio company of Avance Investment Management, has acquired IOvations, a Burlington, Massachusetts-based cybersecurity solution provider.

The acquisition expands Alchemy’s cybersecurity portfolio and further extends its geographic reach into the Northeast, giving customers access to deeper expertise in cloud security, advanced threat detection, and Zero Trust architectures. IOvations brings long-standing customer relationships and proven experience helping organizations build modern security strategies.

“IOvations is a perfect fit in our acquisition strategy,” said Wes Davis, Co-CEO and Co-Founder of Alchemy Technology Group. “They have a terrific, longstanding customer base in a dynamic growth market for us. We love quality businesses built on the same core principals as Alchemy: trusted relationships, elite domain expertise, and a history of execution.”

For IOvations’ customers and partners, joining Alchemy provides access to a broader set of capabilities while preserving the specialized security focus they rely on today.

“Becoming part of Alchemy strengthens our ability to support our clients and their evolving needs,” said Jim Sacco, CEO and Founder at IOvations. “Our clients will gain access to expanded expertise in cloud, data, digital workspace, AI, and application development, while continuing to work with the same IOvations team they know and trust. Culturally, there is a strong alignment around our client-first approach, focusing on positive outcomes, investing in technical talent, and building long-term relationships.”

This transaction marks Alchemy’s second acquisition in as many months. With the support of Avance, Alchemy intends to continue its strategy of building a national platform through targeted acquisitions that complement its strong organic growth.

About Alchemy Technology Group

Alchemy Technology Group is an award-winning reseller of next-generation technology solutions and a provider of high-touch consulting and advisory services. Focused on critical software solutions such as cybersecurity, digital workspace, data, cloud, application development, and AI, Alchemy was purpose-built to go beyond the offerings of a traditional VAR and take a truly client- and vendor-centric approach. For more information, visit www.alchemytechgroup.com.

About IOvations

IOvations is a Burlington, Massachusetts-based cybersecurity solutions provider focused on helping customers protect critical systems, data, and users. The company specializes in modern security architectures with a focus on Zero Trust strategies and protecting critical infrastructure. IOvations works closely with customers to design and operate practical, resilient security programs that keep pace with evolving risks and regulatory requirements. For more information, please visit www.iovations.com.

About Avance Investment Management 

Avance Investment Management is a private equity firm with a passion for building great businesses in partnership with talented founders and management teams. Avance focuses primarily on thematic investments within the Services, Technology, and Consumer areas in the U.S., seeking attractive opportunities with catalysts for growth and fragmented spaces with consolidation opportunities. Avance’s team has a long history of partnering with founder-owned businesses, industry executives, and management teams and aims to add value to each investment through the application of its STAGE™ value creation framework. Avance has offices in New York and Miami. For more information, please visit www.avanceinv.com.

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SOURCE Alchemy Technology Group, LLC

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