Connect with us

Technology

Relay’s TeamTranslate™ removes language barriers for frontline teams and helps ease labor shortages

Published

on

Breakthrough AI functionality allows real-time language translation via talk or text for teams using Relay

RALEIGH, N.C., May 23, 2024 /PRNewswire/ — Since launching in 2020, Relay® has enabled face-to-face language translation, allowing frontline teams to mitigate language barriers for their guests, patients, or teammates at the touch of a button. Today, the cloud-connected communications & safety platform – well known for its modern radio alternative and employee safety solutions – announced a pioneering approach to translating live voice and text communication for entire teams, located anywhere, across 25+ languages, all in real-time. Relay’s new patent-pending feature, called TeamTranslate, enables entire teams to select their preferred language so all messages they send or receive are automatically translated to the language each individual is most comfortable communicating in.

According to the 2023 US Census, nearly 30 million people in the US have limited English proficiency. Polls conducted by Relay show that over 80% of frontline businesses have non-native English speakers on staff. Clear and consistent communication is critical to the success of any business, but language barriers create big challenges for frontline businesses. Language barriers drive separation between teams, which hurts productivity and increases the risk of errors or even safety incidents. Hiring managers are forced to limit candidates to those who speak the same language as existing employees – shrinking an already constrained labor pool. Some businesses resort to hiring dedicated interpreters where clear communication is critical. More often though, leaders and team members suffer without a solution, resulting in frustration, isolation, and negative impacts because distributed teams are unable to communicate with one another throughout their workday.

“TeamTranslate is an innovation that frontline teams can get value from immediately, with almost no changes to their workflows. With TeamTranslate, you could have a team of five people, who speak five different languages and are even distributed across five different geographic locations, all seamlessly communicating in real time with no additional training. All they need to do is use Relay,” said Relay CEO Chris Chuang. “TeamTranslate is also a prime example of how we leverage AI to create breakthrough products. Of course, translation technology is not new. What is new is how simple, fast, and scalable TeamTranslate is. TeamTranslate works for your entire team, whether that’s five people or five hundred, and translates the thousands of messages they might send across many channels, all in real-time. It’s rapidly gaining adoption because it ‘just works’, whereas other solutions in the past have been too clunky, costly, or ineffective. At Relay, our mission is to unleash productivity with transformative technology that is easy to use and simple to manage — we don’t believe innovation should come with a trade-off of introducing complexity into an operation.”

TeamTranslate is already being adopted across the Relay customer base in healthcare, hospitality, security and facilities management. A luxury hotel in Greenville, SC was part of the pilot program for TeamTranslate, given that many of its staff members are non-English speakers. “[TeamTranslate] is very useful for housekeeping given the fact that 90% of the staff [speaks Spanish]. It is a feature that we all depend on and would highly recommend.” said the Executive housekeeper, Grand Bohemian. Not only does TeamTranslate make teams more effective, but it also shows staff that the business is investing in their well-being, by putting tools in their hands that make them more comfortable and engaged – which will ultimately opens the door to less turnover and more career progression.

Relay’s TeamTranslate is not only a powerful solution to a widespread challenge in frontline work – it is seamless for teams to leverage. After selecting their preferred language, staff can simply use Relay’s push-to-talk capability to communicate with all other team members. When a team member receives a message, it will be automatically translated into their preferred language, no matter if they are speaking to 1 or 100 other people. The TeamTranslate feature works on Relay+ devices, which replace traditional two-way radios, but also on the Relay app for iOS and Andriod and the web-based dashboard, where it translates both voice-based and text-based communications in real-time. TeamTranslate can be configured with over 25 languages today and the list of available languages is expected to grow continuously over time.

About Relay:
Relay is a cloud-based technology platform that helps frontline teams improve communications, increase employee safety, and improve their operations. Relay helps frontline teams digitally transform their operations with the modern tools they need to be successful and the actionable real-time data they need to track performance and improve their operations. Software has not yet transformed the frontline world, and Relay is on a mission to change that. For more information, visit www.relaypro.com.

View original content to download multimedia:https://www.prnewswire.com/news-releases/relays-teamtranslate-removes-language-barriers-for-frontline-teams-and-helps-ease-labor-shortages-302154573.html

SOURCE Relay Inc.

Continue Reading
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Technology

Habib Al Mulla & Partners Leads Cross-Border Initiative for Indian Market Expansion

Published

on

By

NEW DELHI, May 14, 2025 /PRNewswire/ — As India and the United Arab Emirates continue to deepen their strategic partnership across defence, trade, and innovation, Habib Al Mulla and Partners is proud to announce the opening of its new office in New Delhi. This milestone reinforces the firm’s long-standing commitment to facilitating cross-border collaboration and investment between the two nations.

The expansion comes at a time of growing bilateral engagement, marked by the recent high-level visit of H.H. Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai and UAE Deputy Prime Minister and Minister of Defence, to India. His meetings with Indian Prime Minister, Narendra Modi, highlighted a shared vision for closer cooperation in key sectors such as technology, connectivity, and economic integration.

The firm, with a distinguished record of regional and international accomplishments, continues to expand its global footprint by connecting the UAE with key emerging markets. This latest initiative positions Habib Al Mulla & Partners as a leader in providing seamless solutions for the Indian companies seeking to enter the UAE and broader Middle East markets as well as UAE investments seeking opportunities in India.

The new India-focused platform is designed to serve as a bridge in India and enabling Indian businesses and professionals to connect with the firm’s Dubai-based team for matters governed by UAE and international law. The India entity will advise companies and financial institutions on international transactions, ensuring compliance, efficiency, and client service.

Dr. Habib Al Mulla, Founder of Habib Al Mulla & Partners, commented:

“Our cross-border extension into India reflects our commitment to supporting clients wherever their business interests take them. By connecting India’s vibrant business landscape with the legal strengths of Dubai, we offer clients a trusted platform for international growth. We look forward to deepening our partnerships in India and delivering world-class solutions to new and existing clients.”

At the heart of this initiative is Habib Al Mulla & Partners’ focus on building strong relationships with leading Indian law firms and professionals. The goal is simple—to offer clients seamless, trusted support as they grow their businesses across India, the UAE, and beyond, while always respecting the legal frameworks of each jurisdiction.

As Habib Al Mulla & Partners continues to expand its international footprint, it remains committed to building long-term relationships based on trust, excellence, and a deep understanding of its clients’ evolving needs in today’s interconnected global landscape.

About Habib Al Mulla and Partners

Habib Al Mulla and Partners operates from Dubai, Abu Dhabi, Istanbul, Moscow, Baghdad and Cairo with a team of more than 70 multidisciplinary lawyers who possess distinguished and diverse experience in handling cross-border corporate legal matters. The firm has been providing specialized and integrated legal services and consultancy for over 40 years in dispute resolution, banking, construction, corporate, real estate, tax, employment, and other sectors and practices.

Photo: https://mma.prnewswire.com/media/2687143/Habib_Al_Mulla.jpg

 

View original content to download multimedia:https://www.prnewswire.com/in/news-releases/habib-al-mulla–partners-leads-cross-border-initiative-for-indian-market-expansion-302455093.html

Continue Reading

Technology

METALTECH & AUTOMEX 2025 IGNITES A NEW ERA OF SMART AND GREEN MANUFACTURING

Published

on

By

Southeast Asia’s premier metalworking and automation trade show champions sustainability, AI integration, and international collaboration.

KUALA LUMPUR, Malaysia, May 14, 2025 /PRNewswire/ — Southeast Asia’s manufacturing, automation, and engineering sectors converged today as METALTECH & AUTOMEX 2025 officially opened its doors at the Malaysia International Trade and Exhibition Centre (MITEC). Now in its 29th edition, the event continues to lead the charge in smart, sustainable manufacturing with the region’s largest showcase of advanced technologies, automation solutions, and next-generation innovations.

Organised by Informa Markets Malaysia, this year’s edition reaches new heights with the co-location of the Advanced Machinery & Engineering Summit (AMES) 2025, an initiative by the Machinery & Engineering Industries Federation (MEIF). This strategic collaboration strengthens the link between technological innovation and policy discourse, further accelerating industrial transformation across the region.

“MEIF has long supported METALTECH & AUTOMEX as a committed industry partner. That continuity has deepened our understanding of the challenges, shifts, and emerging needs of the sector,” said Mac Ngan Boon, President of MEIF. “We now launch AMES, not to duplicate what already exists, but to create space for focused dialogue, sharper insight, and coordinated action.”

The ceremony was officiated by Datuk Mohd Hanafi Sakri, Deputy Secretary General (Industry) of the Ministry of Investment, Trade and Industry (MITI), who praised the dual event format as both “practical and symbolic.” 

“It reflects a broader shift we are witnessing – where industrial transformation is no longer confined to technical implementation or policy frameworks alone – but where both must be designed and delivered together,” he said in his opening address.

Themed “Sustainable Manufacturing: From Smart Solutions to AI Innovations,” METALTECH & AUTOMEX 2025 features over 1,500 exhibitors and brands from 40 countries and regions, including groups and pavilions from Germany, South Korea, Taiwan, Mainland China, and Singapore. With more than 5,000 advanced technologies on display, including CNC machinery, robotics, AI, IoT, smart sensors, and energy-efficient manufacturing systems, the event is expected to draw over 20,000 trade visitors across four days.

In a keynote speech at AMES 2025, Tan Sri Abdul Rahman Mamat, Chairman of MIDF Berhad, called attention to the financial tools and partnerships that can bring industrial innovation to life.

“These are not just loans – they are investments into the future of Malaysian and regional industries,” he said. “MIDF supports this national agenda by empowering SMEs and manufacturers across key sectors – including machinery, engineering, and automation – to adopt modern, advanced technologies and upgrade their capabilities.”

He also underscored the importance of aligning financing with the goals of NIMP 2030 and Industrial Revolution 4.0.”We are seeing a fundamental change in how industries operate, driven by automation, data, artificial intelligence, and smart manufacturing. These transformations are reshaping global supply chains and redefining industrial competitiveness – and this is something we should not miss out on.”

Gerard Leeuwenburgh, Country General Manager of Informa Markets Malaysia, further emphasised the role of sustainability in shaping future industry standards. “Sustainability is no longer a trend; it’s a necessity. From energy-efficient machinery and low-waste production methods to sustainable material sourcing and circular design, the innovations we’re seeing across the show floor prove that going green is not just good for the planet – but for business as well.”

Since its inception, METALTECH & AUTOMEX has evolved into a cornerstone of the regional industrial calendar, attracting more than 400,000 industry professionals and generating millions in trade value. With the debut of AMES 2025, the platform takes another leap – bringing policy, practice, and progress under one roof.

This year’s exhibition features live product demonstrations, technical seminars, and knowledge-sharing forums. Topics range from sustainable manufacturing practices and energy optimisation to digital transformation for SMEs and AI integration. “The machinery and engineering sector is the enabling layer for advanced manufacturing, energy-efficient processes, and industrial resilience,” Datuk Hanafi concluded. “We at MITI are committed to supporting these efforts – by aligning policy tools with market needs and ensuring Malaysia’s industrial ambitions are matched by execution on the ground.”

Monitor ERP, this year’s Gold Sponsor, was recognised for their integrated enterprise solutions that help manufacturers connect, optimise, and scale operations efficiently. Special thanks also go to AM Machinery, the event’s Woven Bag Sponsor, for their continued support of METALTECH & AUTOMEX 2025. Informa Markets Malaysia was lauded for its role in transforming METALTECH & AUTOMEX into a regional powerhouse of industrial advancement and collaboration.

In a strategic move to broaden its national impact, the International Automation Technology Exhibition (AUTOMEX) will debut as a standalone event from 4–6 November 2025 at the Setia SPICE Convention Centre in Penang. After more than 14 years of co-location with METALTECH, this expansion reflects AUTOMEX’s growing influence and the rising demand for smart automation, robotics, AI, and machine vision technologies, especially in Malaysia’s northern manufacturing corridor.

With momentum at an all-time high, the organisers are already gearing up for a landmark celebration – the 30th anniversary of METALTECH & AUTOMEX, set to take place from 20–23 May 2026 at MITEC, Kuala Lumpur. This milestone event promises to be the biggest and boldest edition yet, spotlighting three decades of breakthroughs, partnerships, and progress that have shaped Malaysia’s industrial landscape. METALTECH & AUTOMEX 2025 runs from 14–17 May 2025 at the Malaysia International Trade and Exhibition Centre (MITEC), Kuala Lumpur. For registration and more information, visit https://metaltech.com.my.

About METALTECH & AUTOMEX

For over three decades, METALTECH & AUTOMEX has been the pulse of Malaysia’s manufacturing industry. This premier event connects industry leaders across metalworking, machinery, robotics, and automation. Over 1,500 leading providers from 19 countries and regions showcase their cutting-edge solutions, including renowned group pavilions from industry giants like Mainland China, Germany, Singapore, Taiwan, and South Korea. With 33 specialised profiles, METALTECH & AUTOMEX provides a dynamic platform for suppliers to connect with local and regional buyers. The co-located International Automation

View original content to download multimedia:https://www.prnewswire.com/apac/news-releases/metaltech–automex-2025-ignites-a-new-era-of-smart-and-green-manufacturing-302455098.html

SOURCE METALTECH & AUTOMEX

Continue Reading

Technology

Avacon Selects IFS Copperleaf to Enhance Asset Investment Planning

Published

on

By

DÜSSELDORF, Germany, May 14, 2025 /PRNewswire/ — Copperleaf®, an IFS company, is delighted to announce that Avacon, a regional subsidiary of the E.ON Group – a leading energy company responsible for supplying energy and energy-related services, has chosen IFS Copperleaf’s decision analytics solution. This strategic partnership is set to boost Avacon’s capability to manage the challenges brought on by the energy transition, and in parallel drive operational efficiency and streamline workflows as part of the E.ON wide “Manage Assets” initiative.

Avacon set out to elevate its “Manage Assets” capabilities – aiming to make consistent, data-driven decisions that ensure the highest return in line with strategic goals and operational targets. The IFS Copperleaf solution enables value-based, risk-informed decision-making. This includes opportunities and risks identification, solution definition and evaluation, portfolio optimization, scenario analysis and approval. With IFS Copperleaf, Avacon will reduce risk, optimize costs, accelerate time to value, and meet business objectives through a proven end-to-end asset management process.

By reducing redundancies and streamlining workflows, Avacon aims to boost overall operational efficiency, optimizing resource allocation and improving service delivery. Automation of repetitive tasks will save time and reduce errors, enabling Avacon to focus on more strategic activities, enhancing productivity and accuracy in investment planning.

The project will be delivered in collaboration with Accenture, leveraging the strategic partner network of IFS Copperleaf certified consultants.

“The Copperleaf solution fulfills 100% of Avacon’s requirements along the newly defined E.ON wide “Manage Assets” process,” said Fin Jennrich, IFS Copperleaf’s VP of Sales for Central Europe & Nordics. “Avacon is yet another fantastic addition to the constantly growing community of asset-intensive organizations leveraging the Copperleaf solution to enhance their investment planning in line with the ISO 55000 standard series.”

“We are thrilled to partner with Avacon to enhance their asset investment planning capabilities,” added Lance Olmsted, President, IFS Copperleaf. “This collaboration will enable Avacon to better manage their assets, reduce risks, and achieve their sustainability targets, ultimately delivering greater value to their customers and stakeholders.”

CONTACT:

IFS Press Contacts:
EUROPE / MEA / APJ:
Adam Gillbe
IFS, Director of Corporate & Executive Communications
Email: adam.gillbe@ifs.com

NORTH AMERICA / LATAM:
Mairi Morgan
IFS, Director of Corporate & Executive Communications
Email: mairi.morgan@ifs.com

 

This information was brought to you by Cision http://news.cision.com

https://news.cision.com/ifs/r/avacon-selects-ifs-copperleaf-to-enhance-asset-investment-planning,c4150147

The following files are available for download:

 

View original content:https://www.prnewswire.co.uk/news-releases/avacon-selects-ifs-copperleaf-to-enhance-asset-investment-planning-302455100.html

Continue Reading

Trending