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2024 SaaS Awards Announced – APPEALIE Honors The Very Best In Software

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APPEALIE has announced the winners of the 2024 SaaS Awards. 30 SaaS apps were recognized for their demonstrated excellence and customer outcomes. Winning SaaS platforms, including Birdeye, Movable Ink, Eptura and Workato.

SAN DIEGO, May 27, 2024 /PRNewswire/ — APPEALIE has announced the winners of the 2024 SaaS Awards.

“Customers are the driving force behind any successful software platform. We are proud to honor those SaaS platforms that prioritize customer satisfaction above all else.”

30 SaaS apps were recognized for their demonstrated excellence and customer outcomes. Winning SaaS platforms, including Birdeye, Movable Ink, Eptura and Workato.

“Customers are the driving force behind any successful software platform. We are proud to honor those SaaS platforms that prioritize customer satisfaction above all else,” said Arabella Solaybar of APPEALIE. “In an ever-growing market of vendors, our data-driven award methodology highlights those who consistently deliver superior customer outcomes, setting them apart from the rest.”

As an indicator of APPEALIE’s SaaS Award selectivity, the Overall SaaS Award winners averaged over 4.6 stars on the most popular software review platforms (G2, Capterra, and GetApp – all of which use a 5-star rating scale).

The 2024 APPEALIE SaaS Award winners are presented below:

OVERALL SAAS AWARD WINNERS

Overall, SaaS Award winners were selected using Net Promoter Scores™ (NPS), UI/UX, recent product improvements, and third-party analyst research, among other criteria.

With the continued growth in entries and competition to the APPEALIE SaaS Awards, the Overall SaaS Award winners now incorporate specific product categories and customer segment.

Customer Segment: Enterprise

Analytics + Business Intelligence:

ChurnZeroDiscuss

Collaboration & Productivity:

EpturaWorkato

Customer Service:

BirdeyeChurnZeroMaintainX

Development + DevOps:

SmartBear

HR + Learning:

BrainStorm IncFuel50Legion TechnologiesSubmittable

IT Management + Operations:

BigPanda

Marketing:

Alida Inc.BirdeyeMovable Ink

Supply Chain & Logistics:

Everstream Analytics

Vertical Industry:

Legion Technologies

Customer Segment: Small Business + Mid-Market

Analytics + Business Intelligence:

ChurnZero

Collaboration & Productivity:

BirdeyeChurnZero

Customer Service:

MaintainX

Development + DevOps:

Birdeye

ERP + Finance:

FinQuery

Marketing:

automotiveMastermindPhonexa

Sales:

automotiveMastermindXactly

Vertical Industry:

Lexipol

SaaS Customer Success Award Winners:

Alida Inc.BanzaiBirdeyeChurnZeroInvia Pty. LtdMarchexMONVYPushpaySolarWindsWorkato

SELECTED SAAS AWARD WINNER PERSPECTIVES:

“We are honored to receive the 2024 APPEALIE SaaS Award,” said Phonexa CMO Talar Malakian. “We’re committed to building the best marketing software for the affiliate and performance marketing industries. Our team’s dedication to excellence and customer success continues to propel us forward, and we are excited to build on this momentum.”

“We are incredibly honored to receive the APPEALIE SaaS Customer Success Award for Monvy®. This honor reflects the dedication and effort put in by our team as the valuable benefits our solution brings to our customers. Moving forward we are committed to pushing boundaries and delivering services that enable businesses to reach their goals with ease and effectiveness. We extend our gratitude to APPEALIE and to our loyal customers for their support and confidence in Monvy®.”

“At SolarWinds, we are committed to enriching our customers’ lives by helping them accelerate their business transformations and meet the performance challenges of today’s complex hybrid IT and multi-cloud environments. We are excited that this commitment to customer success has been recognized by our peers, and we’re honored to have been named a winner of the SaaS Customer Success Award at the 2024 APPEALIE SaaS + Software Awards!”

“We are honored that SmartBear has been recognized as the overall SaaS Award winner in the Development + DevOps Category – Enterprise in the 2024 APPEALIE SaaS + Software Awards,” said Vineeta Puranik, SVP, Engineering and DevOps at SmartBear. “We remain dedicated to pioneering innovation in software development, embracing AI’s transformative potential, as we continue to empower development teams worldwide with visibility into end-to-end quality, enabling exceptional user experiences.”

“We’re thrilled with winning the APPEALIE award for the third consecutive year, especially amidst the positive feedback we’ve received from across our customer base on the GenAI innovation that’s seen as a game changer in accelerating the time to insights. This award is really an acknowledgment of the extraordinary effort and teamwork across our entire company. Not only that, but it highlights our dedication to leading in this new era of market research and fostering human centricity in ways previously unimaginable.” – Adam Mertz, Chief Growth Officer at Discuss

“At BigPanda, we are committed to empowering the teams that keep the digital world running. We’re honored to be recognized as the winner of Appealie SaaS’s IT Management + Operations award – it’s a strong validation of the work we are doing to transform IT Operations with AI. We’re proud to be at the cutting edge of IT Operations, leveraging AI to enable a future with faster incident resolution and without stressful outages.” – Assaf Resnick, Founder and CEO at BigPanda

“Our customer success team is intentional about taking a human-centric approach to proactively solve problems and pain points throughout the customer journey,” said Rachel Stanley, VP of Customer Experience at Banzai. “Receiving this award highlights Banzai’s dedication to optimizing customer touchpoints, providing empathetic support and setting customers up to achieve their goals.”

“BrainStorm is honored to be recognized as the Overall SaaS Award winner in the HR & Learning Category – Enterprise at the 2024 APPEALIE SaaS + Software Awards. At BrainStorm, we are committed to innovating the way learning teams engage, onboard, and educate both employees and customers. Our focus is on driving effective behavior change through our education platform, and this APPEALIE award serves as a milestone in our journey towards redefining the model of enterprise learning.”

“Everstream is honored to be named a 2024 APPEALIE SaaS + Software Award winner for Enterprise Supply Chain & Logistics,” said Paige Cox, Chief Product Officer at Everstream Analytics. “For an industry that is all too familiar with disruption and risk, our team is consistently seeking new ways to enable sustainable and resilient global supply chains with our AI-powered multi-tier risk-optimized insight-to-action capabilities.”

“We are really proud to be committed to delivering innovative solutions that empower organizations on their skills transformation journey. To have this recognized by APPLEALIE in the HR & Learning category is an honor. This award is testament to the positive impact Workforce Insights is making for organizations in powering data-led decision making through deep insights. We look forward to continuing to drive excellence and set new standards in the industry.” – Anne Fulton, CEO at Fuel50

“We are honored to be named a winner for the 2024 APPEALIE SaaS award in the Customer Success category and the Overall SaaS award winner in the Collaboration & Productivity category. It is a testament to the time and dedication our team invests in democratizing automation and the critical role we believe our platform plays in ushering in a new era of making the complex simple with AI and enterprise orchestration. We are committed to helping our customers across industries streamline business processes and drive efficiency at scale.” – Vijay Tella, CEO and co-founder of Workato

ABOUT APPEALIE

The APPEALIE SaaS Awards are the most selective in software.

Winning SaaS apps are selected on the basis of customer feedback and data, including Net Promoter Scores™. APPEALIE also conducts further due diligence beyond entrant applications to ensure each winner meets its standards of excellence.

Pronounced “appeal-eee,” our name APPEALIE originates from our mission to recognize the most appealing apps in SaaS.

https://appealie.com/

Attribution: Net Promoter, Net Promoter Score, and NPS are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld.

Media Contact

Arabella Solaybar, APPEALIE, 5889574227, operations@appealie.com, https://appealie.com/

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NAVER D2SF Invests in On-Device AI Startup TraceWeave

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TraceWeave develops its own post-Transformer AI architecture that enables AI agents to run on memory-constrained devicesCompletes paid pilot in mobility; pursues commercialization across robots, drones, smart glasses, and moreNAVER D2SF continues to invest in on-device AI and next-generation device technologies

SEOUL, South Korea, Oct. 20, 2026 /PRNewswire/ — NAVER D2SF has made a new investment in TraceWeave, an on-device AI startup led by co-founder and CEO Jaeyoung Park. TraceWeave is the team behind Phase-TITAN, a post-Transformer architecture that understands long contexts and carries out multi-step tasks while keeping memory usage constant. NAVER D2SF recognized the company’s core technology for enabling AI agents on resource-constrained devices.

As AI expands to robots, vehicles, smart glasses, and drones, its applications are advancing beyond simple chatbots toward complex reasoning and decision-making. In Transformer-based models, the key-value cache (KV-Cache) grows with context length, requiring more memory. On-device constraints in memory, battery life, and heat have made it difficult to implement AI agents that understand long contexts and perform complex tasks.

TraceWeave’s Phase-TITAN is a new AI architecture designed to resolve this memory bottleneck by replacing the conventional Transformer architecture altogether. TraceWeave develops its own AI models rather than relying on existing open-source models. Memory usage remains constant as context grows. According to TraceWeave, at a 1M-token context without quantization, a comparable Transformer’s KV-Cache holds tens of gigabytes or more, while its 1B Phase-TITAN model holds 0.04 GB. This enables agents to call tools, interpret results, and decide on their next actions entirely on the device, without cloud calls. TraceWeave’s internal benchmarks on RULER and BFCL indicate that Phase-TITAN maintains performance on par with Transformer models of the same size and larger.

TraceWeave has demonstrated a multi-step agent running on a smartphone using only its CPU, without cloud calls. In mobility, it completed a paid pilot with the autonomous driving affiliate of a global automotive group, identifying driving-data frames that improve the partner’s autonomous driving model without human annotation. It is also validating in-vehicle agent performance with a global automotive electronics software company and exploring opportunities in robots, drones, smart glasses, and wearables. TraceWeave was a Top 20 finalist in NVIDIA’s 2026 Inception Grand Challenge.

TraceWeave was co-founded in October 2025 by researchers with backgrounds at ETH Zurich, Google, and KAIST. The team combines engineering expertise grounded in computational neuroscience and physics with business development capabilities, designing its own architecture and validating it in device environments that reflect real-world customer needs. In this seed round led by Mirae Asset Capital, TraceWeave raised approximately KRW 3 billion at a pre-money valuation of approximately KRW 30 billion. Based at NAVER D2SF @Gangnam, the company plans to use the funding to expand its research and engineering team for next-generation architecture development and grow its business.

“Taking the KV cache out was never the hard part. Staying capable without it was,” said Jaeyoung Park, co-founder and CEO of TraceWeave. “The best part is no part. Phase-TITAN already delivers Transformer-class capability without the Transformer’s memory tax, and the next one goes well beyond its class, with the memory still fixed.”

“On-device AI is a core technology for implementing complex, advanced AI across diverse device environments beyond PCs, and it also offers advantages in reducing cloud call costs and protecting privacy,” said Sanghwan Yang, Head of NAVER D2SF. “TraceWeave is a team that is innovating AI architecture to overcome the limitations of existing AI models and bring AI to on-device environments.”

View original content:https://www.prnewswire.com/news-releases/naver-d2sf-invests-in-on-device-ai-startup-traceweave-302913752.html

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Gear Up for Year-End Wellness: iHerb Spotlights 4 Everyday Health Essentials and Kicks Off 11.11 Early Access Sale with Up to 40% Off Sitewide

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HONG KONG, Oct. 21, 2026 /PRNewswire/ — As October gets underway, many individuals are proactively preparing their daily health and self-care routines ahead of the busy year-end season. Global health and wellness e-commerce platform iHerb has curated a premier lineup of four top-selling daily nutritional supplements from its flagship house brand, California Gold Nutrition, and consumer-favorite brand, Doctor’s Best. Encompassing marine collagen, Omega-3 fatty acids, CoQ10, and chelated magnesium, this selection addresses distinct nutritional priorities, providing consumers with comprehensive, high-quality choices for daily maintenance and holistic vitality.

The iHerb Singles’ Day Early Access campaign officially launches today and runs through October 28. During the promotional period, shoppers can apply promo code “HD11BUY” at checkout to receive up to 40% off sitewide. Additionally, new customers worldwide can use promo code “WELCOME7” to enjoy 30% off their first purchase—offering consumers the ideal opportunity to proactively map out their year-end wellness and nutrition regimens.

Daily Wellness from Within: Collagen and Omega-3 as Nutritional Building Blocks

Founded in the United States and powered by 30 years of global health curation, iHerb offers an extensive catalogue spanning vitamins, dietary supplements, beauty, sports nutrition, and everyday lifestyle essentials. The platform empowers consumers to explore premier wellness goods from around the world all in one convenient place.

Among the featured highlights is California Gold Nutrition’s Hydrolyzed Marine Collagen Peptides + Hyaluronic Acid and Vitamin C. This synergistic formula pairs bioavailable hydrolyzed marine collagen peptides with hyaluronic acid and antioxidant vitamin C. Formulated as an unflavored, easily dissolvable powder, it blends effortlessly into morning coffee, smoothies, or water according to usage guidelines, offering a hassle-free addition to daily beauty and mobility regimens.

For essential fatty acid support, California Gold Nutrition’s Omega-3 Premium Fish Oil provides concentrated Omega-3 fatty acids, specifically EPA and DHA. Delivered in fish gelatin softgels, it offers an accessible, high-purity option for consumers seeking to incorporate vital fatty acids into their daily dietary routine to maintain overall cardiovascular, cognitive, and cellular wellness.

Targeted Cellular Vitality and Essential Minerals: Advanced Science from Doctor’s Best

Complementing collagen and fish oil, trusted wellness brand Doctor’s Best delivers science-backed formulations for more specialized nutritional support. The brand’s High Absorption CoQ10 utilizes naturally fermented Coenzyme Q10 paired with patented BioPerine® black pepper extract to enhance nutrient absorption and bioavailability. It provides an exceptional daily option for adults focused on supporting cardiovascular function, cellular energy generation, and antioxidant defenses.

Another standout favorite is Doctor’s Best High Absorption Magnesium Lysinate Glycinate, which features Albion® TRAACS® chelated magnesium in convenient tablet form. This fully chelated delivery ensures high bioavailability and superior digestive tolerance, allowing consumers to easily select the right daily supplement tailored to their dietary habits, physical activity, and relaxation needs.

Special Promotion: 11.11 Early Access

Sitewide Early Bird Offer: Use promo code HD11BUY to take up to 40% off sitewide.

New Customer Welcome: First-time shoppers globally can apply promo code WELCOME7 for 30% off their order.Promotion Window: Active immediately through October 28, 2026.Details & WhatsApp: Subject to terms and product eligibility on the official iHerb website. Subscribe to the official iHerb Hong Kong WhatsApp channel for real-time campaign updates.

About iHerb (https://hk.iherb.com/)

iHerb is a world-leading e-commerce destination dedicated to health, wellness, and self-care. Founded in California in 1996, iHerb now serves millions of customers across more than 180 countries. With a selection of over 40,000 authentic, high-quality products across vitamins, supplements, sports nutrition, personal care, and grocery items, iHerb delivers value and convenience directly to doorsteps worldwide, supported by state-of-the-art GMP-registered, climate-controlled distribution centers.

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EPG Showcases Full-Stack AIDC Capabilities and Global Delivery Network at DCWA 2026 in Singapore

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SINGAPORE, Oct. 21, 2026 /PRNewswire/ — EPG, a global provider for prefabricated modular data center infrastructure, showcased its latest AI data center solutions at Data Centre World Asia (DCWA) 2026, held in Singapore on September 29–30. Demonstrating its commitment to Asia-Pacific and the markets beyond, EPG presented its AI Core prefabricated modular data center solution and Edge POD prefabricated edge data center solution, alongside the global launch of AeroLev 1850, an air-cooled, magnetic-bearing chiller platform jointly introduced with MagPro. Together, these offerings demonstrate EPG’s end-to-end capabilities across modular infrastructure and high-efficiency cooling for AI data centers (AIDCs).

At the opening address for the Critical Infrastructure Theatre, EPG Chief Operating Officer Johnny Zhang highlighted the growing demands AI is placing on data center infrastructure, from higher power density and faster deployment to more efficient cooling. As AI continues to evolve, infrastructure must keep pace to support the next generation of AI computing.

Building on these themes, Johnny Zhang moderated a panel discussion on the future of data centers, resilience and digital infrastructure, bringing together industry experts from data center design, cloud and AI infrastructure, and cooling technology to explore emerging requirements for energy efficiency, high-density cooling and scalability. EPG Chief Technology Officer Enso Li also presented AI Core at the Energy Security & Efficiency Theatre, demonstrating how standardized modules and factory prefabrication can accelerate data center deployment.

Alongside these industry discussions, EPG continued to strengthen its global partnerships. The company signed cooperation agreements with international industry partners across AI data center planning, construction and delivery. These collaborations will support the development of next-generation data center infrastructure, broaden EPG’s ecosystem across the Asia-Pacific and expand its presence in global markets.

Complementing these industry engagements, EPG showcased its AI Core and Edge POD solutions across its exhibition space, welcoming visitors to explore its modular infrastructure offerings. AI Core takes a prefabricated, modular approach to AI infrastructure, integrating standardized power, cooling and other critical infrastructure modules to simplify deployment and enable flexible expansion as compute requirements grow. Built on this modular approach, EPG’s E Series offers configurable solutions tailored to different project requirements. One of its offerings, Edge POD, is an all-in-one solution for distributed computing environments where power availability and deployment speed are critical. Designed for 1–10 MW applications, Edge POD supports rapid deployment, low-latency computing and distributed redundancy.

EPG’s joint venture, MagPro, also introduced its new magnetic levitation chiller platform, AeroLev 1850. The 1.85 MW-class, air-cooled, magnetic-bearing chiller platform is designed for next-generation AI data centers in water-scarce, high-ambient environments, with chilled-water outlet temperatures of up to 45°C. Its cooling-tower-free architecture combines oil-free magnetic-levitation technology with intelligent controls to deliver efficient, reliable cooling while reducing water consumption.

The launch of AeroLev 1850 marks a strategic milestone in EPG’s global cooling technology roadmap. Established in May 2026, MagPro brings together EPG’s data center engineering and global delivery expertise with CIGU’s magnetic-levitation technology and R&D capabilities. The partnership expands EPG’s portfolio into advanced cooling to address the demands of high-density AI computing while reducing reliance on water-intensive cooling systems.

“AI computing is reshaping the infrastructure requirements of data centers,” said Alick Wan, Founder and Chairman of EPG. “Our focus extends beyond individual technological breakthroughs. By combining modular and standardized solutions with global delivery capabilities, we aim to help customers deploy and scale computing infrastructure efficiently across markets. We will continue working with global partners to build more efficient and resilient infrastructure for the next generation of digital growth.”

Looking ahead, EPG will continue to evolve its solutions and strengthen its capabilities to meet the changing demands of the data center industry.

Learn more: https://www.epg-module.com/

CONTACT: communications@epg-module.com

About EPG

EPG is a prefabricated modular data center infrastructure provider, powered by R&D centers in Singapore, Malaysia, and Shanghai, as well as six advanced manufacturing hubs in Malaysia and China. With over 20 years of engineering expertise, it has a workforce of more than 1,600 employees, including nearly 300 researchers and experienced engineers in its R&D and technical team. Through continuous technological innovation and a scalable delivery system, EPG delivers  integrated and efficient data center solutions for hyperscale, cloud, and enterprise deployments across APAC, EMEA, and other global markets.

About MagPro (Nanjing CIPU Technology Co., Ltd.)

MagPro is a joint venture between CIGU Technology Corp. Ltd. and EPG Data Technology (Shanghai) Co., Ltd., specializing in the research, development, and production of reliable, energy-efficient cooling and air-conditioning systems for AI data centers, cloud, and hyperscales. MagPro operates a more than 6,000-square-meter production base and two air-cooled laboratories, supporting testing of air-cooled units up to 2,000 kW.

View original content to download multimedia:https://www.prnewswire.com/apac/news-releases/epg-showcases-full-stack-aidc-capabilities-and-global-delivery-network-at-dcwa-2026-in-singapore-302913737.html

SOURCE EPG Global Technology (Shanghai) Co., Ltd.

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