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Constructor Named a Visionary in the First-Ever Gartner Magic Quadrant for Search and Product Discovery

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Report notes that search and product discovery “helps organizations meet the demands of today’s B2B and B2C buyers”

SAN FRANCISCO, May 28, 2024 /PRNewswire/ — Constructor, the leading AI-powered product discovery and search platform for enterprise ecommerce companies, today announced it has been named a Visionary in the Gartner® Magic Quadrant™ for Search and Product Discovery.1 According to the report, search and product discovery (S&PD) “helps organizations meet the demands of today’s B2B and B2C buyers.”

Constructor’s award-winning technology delivers personalized, cohesive experiences across the buyer journey — enabling ecommerce companies to increase revenue and conversions, and execute on other metrics that matter.

Gartner defines search and product discovery as “applications that augment digital commerce solutions to facilitate navigation, filtering, comparisons and ultimately selection of products” — noting that “buyers of S&PD products are looking to use these platforms to deliver and support a unique, compelling and consistent CX [customer experience] across many channels.” According to the report, “Demand for differentiating S&PD continues to grow, as it is often seen as a relatively cost-effective way to provide optimal experiences in the path to purchase — without fully replacing an incumbent digital commerce or DXP [digital experience platform].” Gartner also explains that, when it comes to S&PD, “‘headless’ options — that is, decoupled front ends or architectural approaches that put them on a path to composable commerce — are often preferred.”

Constructor’s headless platform — the only ecommerce product discovery platform built from the ground up using AI, rather than bolting it on after the fact — delivers on the promise of composable architectures, adding more business value fast. A founding member of the MACH Alliance, which advocates for open, best-of-breed technology ecosystems, Constructor helps B2B and B2C ecommerce companies — including Sephora, Petco, Birkenstock, Very Group and Fisheries Supply — drive personalized, revenue-generating experiences across search results, browse functionality, product recommendations, landing pages, product-finder quizzes, its AI Shopping Assistant (ASA) and more.

As ecommerce companies look to create value-driven S&PD experiences, they often find that surfacing simply relevant results (e.g., shirts when someone searches for “shirts”) no longer cuts it. Gartner explains that “for many years, the key to a site or app search was relevance. However, good relevance has become highly commoditized and is not enough on its own.” Constructor powers highly personalized, highly attractive results (such as displaying shirts in the buyer’s preferred brands, styles, colors, size, price point, etc.) — using clickstream behavioral data and multiple types of AI to accurately gauge and cater to an individual’s intent.

“We’ve long said that in ecommerce, moving beyond relevance is critical. We feel that buyers need experiences that are contextualized to them, and that what we show shoppers shouldn’t just be relevant, but it should be attractive products they actually want to buy. The results we’ve delivered for our customers highlight the power of delivering attractive — not just relevant — experiences,” said Eli Finkelshteyn, CEO, Constructor. “There are lots of exciting advances on the horizon of ecommerce search and product discovery, and we’re excited to help companies harness them.”

Finkelshteyn continued: “We believe our recognition as a Visionary in this Magic Quadrant validates Constructor’s vision for the future, while underscoring the power of our AI.”

Founded in 2015, Constructor is also the youngest company among the vendors evaluated in the report, as per the founding dates. Constructor was named a Visionary in this Magic Quadrant based on its Completeness of Vision and Ability to Execute.

Laser-focused on ecommerce, Constructor has powered more than 100 billion buyer/shopper interactions in the last six months — enabling ecommerce companies to drive hundreds of millions of personalized experiences every day. The company recently received a gold Stevie® Award in the 2024 American Business Awards® (best new “Electronic Commerce Solution” winner for ASA) and was named best “AI Solution” in the Convrt Awards for ecommerce and a finalist in the 2024 CODiE Awards (“Best AI-Driven Technology Solution”). Constructor was also recently ranked highest in the strategy category in “The Forrester Wave™: Commerce Search And Product Discovery, Q3 2023” report.

And with generative AI (GenAI) poised to further transform search and product discovery, Constructor is helping the world’s leading apparel brands, grocers, general retailers, manufacturers, distributors and other ecommerce businesses realize great value today.

The recently unveiled Constructor AI Shopping Assistant (ASA) was mentioned in the Gartner Quick Answer: How GenAI Impacts Digital Commerce Search & Discovery Experience report.2  

ASA combines GenAI with personalization — with customers reporting results including a 10% increase in website revenue, 6% increase in search conversions, 7% increase in clicks and more. In addition, Constructor’s GenAI-powered Attribute Enrichment — which automatically generates and enriches product catalog data — has helped customers achieve 97%+ accuracy in product tagging and labeling.

It behooves ecommerce companies to investigate and implement compelling GenAI use cases such as these. As Gartner notes in the new Magic Quadrant, “By 2026, at least one new GenAI-based conversational UI pattern in S&PD will disrupt traditional search and browse UIs, penetrating at least 5% of the market.”

More information on Constructor is available on Gartner Peer Insights™, which displays customer reviews — with Constructor averaging 4.9 stars out of 5, based on 27 ratings (as of May 16, 2023). View more customer testimonials at: https://constructor.io/customers/.

1 Gartner, Inc., Magic Quadrant for Search and Product Discovery, Mike Lowndes, Aditya Vasudevan, Sandy Shen and Noam Dorros, May 13, 2024.

2 Gartner, Inc., Quick Answer: How GenAI Impacts Digital Commerce Search & Discovery Experience, Aditya Vasudevan and Mike Lowndes, November 30, 2023.

Disclaimer
GARTNER is a registered trademark and service mark of Gartner and Magic Quadrant and Peer Insights are registered trademarks of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved. Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences with the vendors listed on the platform, should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About Constructor
Constructor is the only product discovery and search platform tailor-made for enterprise ecommerce where conversions matter. Constructor’s cloud-based solutions use natural language processing, machine learning-enhanced results ranking and collaborative personalization to deliver powerful user experiences across all facets of product discovery. Optimizing specifically for ecommerce metrics like revenue, conversion rate and profit, Constructor generates consistent $10M+ lifts for some of the biggest brands in B2C and B2B ecommerce, such as Sephora, Petco, Birkenstock, Very Group, home24, Bonobos and Fisheries Supply. Constructor is a U.S.-based company that was founded in 2015 by Eli Finkelshteyn and Dan McCormick. For more, visit: constructor.io.

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SOURCE Constructor

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Ningbo’s “Eco+” Integration Practice showcased at SCO forum

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NINGBO, China, April 28, 2026 /PRNewswire/ — The Shanghai Cooperation Organization’s (SCO) Green and Sustainable Development Forum was held in Ningbo, Zhejiang province, April 28–30. At this international event focused on green, low–carbon transition, Ningbo showcased concrete examples of harmonious coexistence between people and nature.

An abandoned quarry has been converted into an international racetrack, whose engine roars have stimulated a growing cultural and tourism sector. A once–barren “firewood trail” has been upgraded into a national mountaineering route, spawning distinctive local industries now known as the “Hometown of China’s Sports Walking Sticks” and the “Capital of China’s Flashlights.” Ningbo continues to advance its “Eco+” integration model, turning ecological assets into industrial momentum, development potential and measurable gains in shared prosperity. The city has developed a practical path for realizing the value of lucid waters and lush mountains, offering a replicable “Ningbo model” for green, low–carbon urban transformation worldwide.

In Beilun, more than 500 species have been recorded, and the district has been designated a UN “Biodiversity Charming City.” From the revitalized Meishan Bay in Beilun to the misty expanse of Dongqian Lake in Yinzhou and the historic allure of Moon Lake in Haishu, local authorities are using the “golden key” of ecological governance to revive dormant green mountains and clear waters. Notably, Ningbo’s ecological governance goes beyond mountain repair and water treatment: it integrates “Eco+” development from the source through unified planning and coordinated implementation—protecting ecological foundations while preserving space for industry. This forward–looking approach has produced a win–win outcome for ecology and development; along Meishan Bay’s shore, cultural tourism and leisure industries have rapidly clustered, receiving more than 2 million visitors annually.

In Fenghua, the “Common Prosperity Studio” initiative has built a full–chain platform integrating “5G + IoT + Agriculture,” and introduced a model that combines village–collective fixed–rent leasing, professional enterprise operation and flexible farmer participation. In Yuyao, Hemudu pioneered China’s first ecological integrated farming of breeding soft–shelled turtles in water oat fields, balancing ecological protection, food security and farmers’ income growth. Zhenhai Refining & Chemical has established China’s first “Zero–Waste Petrochemical Base,” recognized as a national model case of a “Zero–Waste Industrial Park.”

Leveraging its mountain and sea resources, Ningbo has deepened chain–based integration of “Ecology + Cultural Tourism + Sports + Manufacturing,” continuously converting ecological value into tangible benefits for residents. Ninghai has transformed abandoned ancient paths into a 500–km national mountaineering trail and established a national sports–industry demonstration base. Xiangshan has used the Asian Games to invigorate coastal tourism and open channels for converting marine ecological value. Yinzhou and Haishu have developed biodiversity–friendly districts and townships, fostering new sectors such as educational tourism and cultural–creative industries.

To ensure green development proceeds steadily and sustainably, Ningbo is building a multi–stakeholder governance system that includes government, enterprises and the public. Ninghai has pioneered a “Soil and Forestland Bank,” using financial instruments to unlock the value of forestry resources. Yinzhou, Cixi and other areas have mobilized broad public participation in ecological protection, creating a co–construction and shared–benefits model that supports ongoing ecological value realization.

Photo – https://mma.prnewswire.com/media/2968174/Ningbo_Meishan_Port.jpg
Logo – https://mma.prnewswire.com/media/2968173/Ningbo_Logo.jpg

 

View original content to download multimedia:https://www.prnewswire.com/news-releases/ningbos-eco-integration-practice-showcased-at-sco-forum-302756146.html

SOURCE Ningbo International Communication Center

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Hyde Park Capital Advises DevRefactory on its Sale to Capacity

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TAMPA, Fla., April 28, 2026 /PRNewswire/ — Hyde Park Capital announced today that its client, DevRefactory, a leading customer experience software platform specializing in omnichannel journey orchestration, embedded middleware, and integrated managed services, has been acquired by Capacity. Hyde Park Capital served as the exclusive investment banker to DevRefactory for this transaction. Shumaker, Loop & Kendrick served as legal counsel to DevRefactory.

DevRefactory’s platform orchestrates customer interactions across voice, chat, web, and social channels, enabling seamless transitions while preserving context. It centralizes knowledge, powers self-service and chatbot experiences, and streamlines engagement across the customer lifecycle. These capabilities are complemented by a specialized managed services team supporting implementation, optimization, and ongoing performance improvement.

Marcus Alexander, CFO and Head of Corporate Development at Capacity, stated, “The DevRefactory team have built an incredible business in the telecom space and this acquisition allows us to scale that innovation across the entire Capacity platform. Together, we’re accelerating a future where contact centers can unify their customer interactions, reduce costs and deliver consistently better experiences, without the complexity of fragmented tools.”

James Ramey, Co-Founder and Managing Partner of DevRefactory, commented, “After rapidly establishing Refactory as a leader in AI enablement—delivering enterprise-grade solutions to Fortune 50 organizations—we are excited to announce that Refactory has been acquired by Capacity AI. This partnership will expand our ability to deliver true omnichannel AI experiences at scale, leveraging Capacity AI’s platform and reach across more than 20,000 customers worldwide.”

Ramey continued, “Following strong inbound acquisition interest, we partnered with Hyde Park Capital as our exclusive financial advisor to evaluate strategic opportunities. Their team brought exceptional focus, deep alignment with our vision, and a disciplined process that prioritized both enterprise impact and employee value. Hyde Park Capital curated a highly complementary group of potential partners and guided us through a transaction that positions our team and technology for long-term success. Together, we selected Capacity AI as the ideal partner to accelerate our mission and extend the reach of Refactory’s platform globally. We are incredibly grateful to the Hyde Park Capital team and the Capacity AI team for their partnership throughout this process, and we are excited for the next chapter as part of Capacity AI.”

Michael Johnson, Managing Director at Hyde Park Capital, reflected on the transaction, “It has been a privilege to advise JC, Brian, and Dustin, the founders of DevRefactory, throughout this process. From day one, it was clear that they built something truly differentiated, a platform rooted in deep technical expertise and a genuine passion for reimagining how enterprises engage with their customers. DevRefactory’s capabilities are a natural fit within Capacity’s platform, and we are excited to see the impact this combination will have for their clients and the broader customer experience market.”

Trevor Mumford, Vice President at Hyde Park Capital, added, “It was genuinely refreshing to work with a founding team that has been close friends since high school and has spent years building technology together. Working alongside entrepreneurs who combine that kind of personal conviction with serious technical innovation makes for a truly rewarding engagement. We’re proud of the outcome and confident Capacity is the right home to take DevRefactory’s mission to the next level.”

About DevRefactory

Founded in 2020, DevRefactory is a customer experience software platform that enables enterprises to deliver seamlessly connected, omnichannel customer journeys at scale. Through its OCX (Omnichannel Customer Experience) suite, DevRefactory provides embedded middleware, managed services, and practical AI frameworks that orchestrate engagement across voice, web chat, SMS, mobile apps, email, and social media. The Company’s solutions empower customers to interact on their own terms while eliminating the complexity of managing disparate channel technologies independently. Partnering with leading platforms, DevRefactory serves as an innovation accelerator, helping enterprises prove value rapidly and integrate modern omnichannel capabilities into their existing ecosystems. For additional information, please visit www.refactory.dev.

About Capacity

Founded in 2017, Capacity is an AI-powered support automation platform that gives organizations the capacity to do more with less. Its unified platform combines intelligent virtual agents, conversational AI, agent assist and live support tools, campaigns and workflow automation, and advanced analytics, enabling businesses to automate customer inquiries, reduce handle times, and drive consistent, high-quality experiences across every channel, including voice, chat, email, SMS, and web. Trusted by more than 20,000 organizations and powering over 36 billion automated interactions, Capacity serves leading brands across financial services, healthcare, retail, education, insurance, and more. With over 250 pre-built integrations and enterprise-grade security, Capacity delivers seamless deployment into existing technology ecosystems. Proudly headquartered in St. Louis, Missouri, Capacity is part of the Equity.com incubator. For additional information, please visit https://capacity.com/main.

About Hyde Park Capital

Hyde Park Capital is a boutique investment banking firm specializing in mergers and acquisitions of successful founder and family-owned companies. Hyde Park Capital’s principals have extensive investment banking experience, including managing sell-side and buy-side transactions, recapitalizations, financial advisory assignments, fairness opinions, raising growth and acquisition capital for companies, including equity, mezzanine, senior debt, and project finance. Hyde Park Capital has bankers who specialize in numerous industry sectors, including healthcare, industrials, business services, technology, consumer, and cleantech/power finance particularly in connection with data centers. This transaction represents another successful engagement closed by Hyde Park Capital within the technology sector. Hyde Park Capital is headquartered in Tampa, Florida, with additional offices in Nashville, Tennessee, and San Francisco, California, and is a member of FINRA and SIPC. For additional information, please visit www.hydeparkcapital.com.

Media Contacts:

Michael Johnson

Managing Director

johnson@hydeparkcapital.com

813-769-3284

Trevor Mumford

Vice President

mumford@hydeparkcapital.com

813-209-9071

 

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SOURCE Hyde Park Capital

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Micro Center Launches Retail Media Offering to Reach Tech Enthusiasts and Builders

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Powered by Epsilon, Micro Center Retail Media combines AI, person-level identity, and closed-loop measurement to deliver provable, measurable impact for advertisers.

HILLIARD, Ohio, April 28, 2026 /PRNewswire-PRWeb/ — Micro Center, a leading national retailer of computers and electronic devices, today announced the launch of its retail media offering, Micro Center Retail Media. The offering gives brands access to more than 20 million highly engaged Micro Center customers—tech enthusiasts including PC builders, small businesses, IT professionals and creators—audiences that are difficult to reach at scale through mass-market retail media networks. Using first party data and deep category insights, advertisers can influence purchase decisions where technical guidance, compatibility, and performance matter most.

“For more than 40 years, Micro Center has earned the trust of tech enthusiasts and builders by pairing deep expertise with an unmatched in-store experience,” said Steve Rado, Chief Marketing Officer of Micro Center. “Our retail media offering builds on that foundation, giving advertisers a powerful way to engage our customers with relevance, credibility and clear measurement.”

Developed in partnership with global technology, data, and services company Epsilon, Micro Center Retail Media couples AI with person level identity in the ad server to help advertisers engage high intent shoppers with greater precision. The offering intelligently determines when, where, and how often to engage customers, optimizing media investment to maximize performance.

Brands can activate campaigns across Micro Center’s digital and physical touchpoints to influence both online and in-store purchases. Available channels include onsite display and sponsored product placements as well as offsite display, video and CTV—all supported by closed-loop measurement that quantifies incremental sales across digital and physical environments.

“Micro Center Retail Media connects advertisers with some of the most knowledgeable, high-intent tech buyers in retail,” said Rado. “It’s a best-in-class offering designed to help advertisers engage serious tech buyers with confidence.”

Named PCMag’s Best Tech Retailer for three consecutive years, Micro Center is widely recognized for its expert-led customer experience and technical credibility. Instore offerings such as the Knowledge Bar, Insider credit card benefits, and exclusive instore only “loss leader” bundles create high-impact moments for brands at the point of decision. Customers rely on Micro Center associates to identify compatibility issues and recommend better builds—trust that translates directly to advertiser performance.

“Micro Center boasts one of the most informed and intentional audiences in retail,” said Chris Wissing, Chief Product Officer at Epsilon. “Our data and technology help identify more of these niche shoppers, follow their journey from online to in-store, and connect media directly to purchase outcomes for Micro Center and its brand partners.”

About Micro Center

Micro Center operates thirty large computer and electronics stores in major markets nationwide. Founded in 1979 in Columbus, Micro Center is designed to satisfy the dedicated computer and electronics user. Uniquely focused on computers and related products, Micro Center offers more computers and related items (more than 20,000 items in stock) than any other retailer. Micro Center is passionate about offering a high level of customer service, with a knowledgeable and tenured sales team. Customers can visit Micro Center’s 30 stores (with more locations coming soon) from coast-to-coast or microcenter.com for thousands of computer-related items, electronics, and other technology products.

Micro Center stores are located in:

Atlanta (2), Baltimore, Boston, Chicago (2), Charlotte, Cincinnati, Cleveland, Columbus, Dallas, Denver, Detroit, Houston, Indianapolis, Kansas City, Los Angeles, Miami, Minneapolis, New York (5), Philadelphia, Phoenix, St. Louis, Washington, D.C. (2), Santa Clara, and coming soon, Austin.

About Epsilon

Epsilon is a global technology, data, and services company that the world’s leading brands use to harmonize consumer engagement across their paid, owned, and earned channels.

The Epsilon PeopleCloud platform includes capabilities such as data, identity resolution, customer data platforms, clean rooms, digital media, retail media, site personalization, direct mail, loyalty, email marketing, and measurement. By applying artificial intelligence against privacy-centric identity resolution—embedded in data-enriched analytic, marketing, and media solutions and services—Epsilon allows marketers to bridge the divide between marketing and advertising technology, engaging consumers with 1 View, 1 Vision, and 1 Voice. For more information, visit www.epsilon.com.

Media Contact

Meg Adrion, Micro Center, 1 614-850-3000, madrion@microcenter.com, microcenter.com
Dan Ackerman, Micro Center, dackerman@microcenter.com, microcenter.com

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SOURCE Micro Center

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