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LiveX AI Agent Boosts Amazfit’s Customer Experiences in Landmark Partnership with Zepp Health

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LiveX AI delivers personalized experiences for customers in real time using Google Kubernetes Engine and NVIDIA NIM

SUNNYVALE, Calif., May 29, 2024 /PRNewswire/ — LiveX AI, a pioneer in generative AI technology for customer experience, today announced a transformative partnership with Zepp Health Corporation (“Zepp Health”) (NYSE: ZEPP), a global leader in smart wearables and health technology. This partnership aims to redefine the customer experience for visitors to Zepp Health’s Amazfit website. By integrating LiveX AI‘s advanced AI Agent technology into the Amazfit digital platform, this collaboration is set to enhance online customer interaction and engagement significantly.

Zepp Health and LiveX AI partnership marks a leap forward in enhancing the customer journey, from product education and sales through post-purchase support. LiveX AI brings the Multimodal Generative AI Agent approach to the customer experience by providing relevant and immediate customer responses via chat, video, image, and voice. This seamless integration ensures each customer receives personalized, efficient assistance at every touchpoint, revolutionizing the standard for customer experience while significantly reducing operational costs.

Building on this foundation, LiveX AI has utilized cutting-edge technology further to boost the efficiency and responsiveness of its AI Agents. By leveraging the power of NVIDIA NIM inference microservices on Google Kubernetes Engine with NVIDIA GPUs, LiveX AI has achieved a 6.1x increase in average token speed. This enhancement allows LiveX AI to deliver personalized experiences for customers in real time, including seamless customer support, instant product recommendations, and reduced returns, ensuring an even more dynamic and engaging customer interaction process.

“We’re thrilled to announce our partnership with LiveX AI, integrating their AI smart agent into our website. At Zepp Health, we believe in delivering a personal touch in every customer interaction. LiveX AI brings that ethos to life by providing a seamless and engaging shopping experience for our customers shopping for Amazfit. By embedding LiveX AI, we’re ensuring that every visitor to our website receives personalized assistance tailored to their needs and preferences. From product inquiries to troubleshooting, our AI Agent offers effective and empathetic responses in our brand’s tone and voice, enhancing the overall shopping journey. This partnership marks a significant step in our commitment to providing superior customer service and elevating the online shopping experience for all.” – Wayne Huang, CEO of Zepp Health.

Yujia Li, CEO and co-founder of LiveX AI highlighted the partnership’s impact: ‘Our collaboration with Amazfit exemplifies generative AI’s transformative potential in customer experiences. The LiveX AI Agent is designed to handle and resolve user requests ranging from pre-sales inquiries and sales transactions to support issues and upselling opportunities. Our platform’s advanced capabilities to interact with users in multiple ways redefine customer sales and support standards, offering a personalized and immersive experience that strengthens brand loyalty.”

About Zepp Health Corporation

Zepp Health (NYSE:ZEPP) empowers users to live their healthiest lives by optimizing their health, fitness, and wellness journeys through its leading consumer brands, Amazfit, Zepp Clarity, and Zepp Aura. Since its inception in 2013, Zepp Health has shipped over 200 million units, inspiring active lifestyles worldwide with its award-winning designs and innovations. For more information, visit www.zepp.com.

About LiveX AI Inc

LiveX AI stands at the cutting edge of AI technology, empowering businesses with a trusted AI Agent for unmatched customer engagement across any platform. The LiveX AI team comprises a remarkable mix of experienced entrepreneurs and distinguished leaders, including IEEE Fellow acknowledged for leadership in Large Scale AI, Young Global Leader of the World Economic Forum, and ex-CXOs from Fortune 100 companies and emerging startups. Our talented team members hail from renowned institutions such as Google, Stanford, Meta, and more, possessing years of experience in AI, Data, Marketing, Retail, Privacy, and Security. We take pride in leveraging AI to facilitate human-like interactions that create lasting connections. LiveX AI aims to transform the customer experience, reduce costs, and foster business growth through continuous learning and insightful data analysis.

For further information, please contact:

Teri Llach
Teri@liveX.ai
650-575 6913

Mary Placido
SKC Communications
mary@skc-pr.com 

 

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SOURCE LiveX AI

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State Grid Jinchang Power Supply Company Ensures Power Supply for May Day Tourism

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JINCHANG, China, April 29, 2026 /PRNewswire/ — As the May Day International Labor Day approaches, State Grid Jinchang Power Supply Company has fully launched special power supply guarantee work in key cultural and tourism areas, closely integrating local characteristics such as Gobi ecology, Silk Road culture and suburban comprehensive cultural tourism formats, to fully protect the safety of cultural and tourism travel during the holiday.

Focusing on the actual needs of pre-holiday cultural and tourism travel, the special inspection takes into account the differences in power consumption of diverse scenarios including Silk Road sightseeing, Gobi leisure and research experience, and strictly implements standardized power operation and maintenance processes. The service team divides areas to clarify responsibilities, focusing on inspecting key locations such as crowded scenic spots, convenient service stations and intangible cultural heritage performance venues, and checks the operation of core equipment such as power distribution boxes, low-voltage lines and emergency backup power supplies one by one. Considering Jinchang’s regional climate characteristics of frequent sandstorms and large temperature differences between day and night, it focuses on verifying the integrity of outdoor line insulation protection and wind, dust and lightning protection devices, and simultaneously investigates potential hazards such as old lines and temporary power use, ensuring immediate rectification and full coverage without blind spots.

In response to the upsurge of suburban self-driving camping and short-distance trips during the holiday, the company focuses on upgrading and verifying public new energy charging piles along scenic routes and suburban main roads. Staff inspect each charging pile’s main module, intelligent metering terminal, safe grounding circuit and outdoor waterproof and dustproof components, conduct on-site practical tests on core charging performance such as emergency power-off self-locking and peak-valley load adaptation, and simultaneously clean up debris around the piles, maintain lines and check peripheral hazards such as aging and loose interfaces. It also specially verifies the continuous operation capacity under high passenger flow and high intensity, ensuring uninterrupted 24-hour charging services, solidifying the reliable power guarantee for cultural and tourism travel, and helping the upgrading of suburban cultural and tourism formats.

View original content:https://www.prnewswire.com/apac/news-releases/state-grid-jinchang-power-supply-company-ensures-power-supply-for-may-day-tourism-302756694.html

SOURCE State Grid Jinchang Power Supply Company

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Power Guarantee Accelerates Commissioning of Jinchang’s 200,000-Ton Dairy Processing Project

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JINCHANG, China, April 29, 2026 /PRNewswire/ — On April 22, State Grid Jinchang Power Supply Company worked with relevant personnel of the 200,000-ton annual dairy processing project in Jinchuan District, Jinchang City, to carefully verify key power support matters before the project is put into operation.

Since the planning of the project, State Grid Jinchang Power Supply Company has taken the initiative to provide front-line services and launched a dedicated service program for key projects. A special service team was established to finish on-site investigation within three days and design a tailor-made power supply plan.

The company opened a green channel for power application and installation services, shortening the conventional 45-day service process to 18 days, strongly boosting the early start of the project.

In the construction period, the company’s Party member service team offered regular on-site technical guidance, investigated and rectified over ten hidden dangers in construction power consumption, and organized special training for electricians, building a solid line of defense for power safety.

Entering the critical commissioning phase in April, the company carried out an all-round inspection of power equipment in the factory, formulated a targeted power guarantee plan for equipment commissioning, and implemented a 24-hour duty system to remove power supply obstacles for equipment debugging.

“The power supply team always thinks ahead and delivers practical support, solving all our power consumption problems,” the project leader commented positively.

In the next stage, State Grid Jinchang Power Supply Company will continue to track the follow-up power demand of the project. Through high-quality and stable power supply, it will help upgrade the quality and efficiency of Jinchang’s agriculture, forage and animal husbandry industrial chain, and inject sustained impetus into high-quality local development.

View original content:https://www.prnewswire.com/apac/news-releases/power-guarantee-accelerates-commissioning-of-jinchangs-200-000-ton-dairy-processing-project-302756716.html

SOURCE State Grid Jinchang Power Supply Company

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Seven Extreme Tests, Full‑Scenario Ecosystem: Sungrow Redefines C&I ESS Reliability at GRES

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HEFEI, China, April 29, 2026 /PRNewswire/ — At the 2026 Global Renewable Energy Summit, Sungrow unveiled its full-scenario commercial and industrial (C&I) ecosystem, centered around the newly launched PowerKeeper series—a modular C&I energy storage system that achieves 0 waste in both investment and green power utilization, ensures 0 outage for C&I electricity consumption, and delivers a hassle-free experience through 7 upgrades (7Ups) across the entire lifecycle, ultimately maximizing returns for customers.

As an industry breakthrough, PowerKeeper is the first modular C&I ESS to successfully pass seven extreme challenge tests. This milestone embodies Sungrow’s “007” value proposition—redefining reliability standards for C&I energy storage.

Seven Extreme Challenges: Making Safety Invisible, Yet Fundamental

Energy storage systems are built for a 20+ year lifecycle, during which exposure to extreme weather, physical impacts, and unexpected incidents is inevitable. True reliability lies in proactively validating performance under the harshest conditions.

PowerKeeper inherits Sungrow’s comprehensive full-lifecycle safety system. With over 700 pre‑delivery tests, every unit is engineered for durability and resilience. The seven extreme tests cover the entire lifecycle and a wide range of real-world scenarios, structured across three critical dimensions:

Environmental Resilience: Reliable Performance in Harsh Natural ConditionsMaintains stable operation after 24-hour immersion in 50 cm of waterDelivers full power without derating across temperatures from -20°C to 40°CStructural Integrity: No Fire or Explosion, Even When Knocked or DroppedEndures a 250 kg pendulum impact with only minor surface damage, no structural compromise, and no abnormal temperature riseWithstands repeated drops from heights ranging from 1.6 m to 5 m, maintaining structural integrity and thermal stabilityIntrinsic Safety: No Fire spread, No Explosion Splash, Even in Worst-Case ScenariosAn integrated aerosol fire suppression system rapidly suppresses internal ignitionAfter removing internal suppression, flames self-extinguish without spreadingSystem-level active venting design in PV+ESS configurations prevents debris projection, safeguarding both personnel and equipment

From Pre- to Post-Commissioning: Flexible, Simple, Profitable

Pre-commissioning:
PowerKeeper offers exceptional flexibility from the outset, with configurable capacities ranging from 50 kWh to 1,000 kWh and durations spanning 2 to 8 hours. It can be deployed as ESS-ready, PV+ESS, or PV-ready, enabling businesses to align system configuration with their investment pace and evolving energy strategies.At commissioning:
Installation is streamlined through both modular hardware design and intelligent digital tools. On the hardware side, the industry-first configuration of 12.5 kWh single modules or 50 kWh pre-built stacks significantly reduces installation complexity and labor costs. In contrast, seamless back-to-back installation supports four flexible layouts, making it ideal for space-constrained environments.
On the software side, iSolarDesign enables rapid and intelligent system planning within just 10 minutes—while iSolarCloud simplifies grid connection to a three-step process that can be completed in five minutes. A unified platform with a 24/7 AI assistant further enhances operational efficiency by pinpointing faulty modules at the source, enabling faster and more precise O&M.Post-commissioning:
Once operational, PowerKeeper continues to maximize value through both performance and intelligent optimization. A 2.0 DC/AC ratio delivers up to 1.5 times higher power output, while 10 ms seamless switching ensures reliable off-grid operation when needed. In addition, AI-driven multi-revenue strategies—including peak shaving, demand charge management, and frequency response—work in tandem with integrated hardware and software to continuously enhance overall returns.

Full-Scenario Eco-Synergy: Sungrow C&I ESS Family

PowerKeeper, together with the PowerStack 255/510CS and PowerTitan series, forms Sungrow’s comprehensive C&I ESS portfolio. The solution supports a wide range of applications—from standalone ESS and PV+ESS to PV+ESS+EV charging and microgrids—covering voltage levels from 400 V to 35 kV. PowerKeeper is now available across Europe, Asia-Pacific, and the Middle East and Africa.

Dr. Cao Wei, GM of Sungrow’s C&I ESS Product Line, stated: “We build a full-scenario C&I ESS ecosystem because every application deserves a tailored solution. The seven extreme tests reflect our unwavering commitment to one core belief: safety is the greatest luxury.”

Sungrow remains committed to empowering industries worldwide with reliable, high-performance C&I energy storage solutions—working together to accelerate the transition toward a sustainable future.

About Sungrow

Sungrow, a global leader in renewable energy technology, has pioneered sustainable power solutions for over 29 years. As of Dec 2025, Sungrow has installed over 1000 GW of power electronic converters worldwide. The company is recognized as the world’s most bankable PV inverter and energy storage company (BloombergNEF). Its innovations power clean energy projects across the globe, supported by a network of 520 service outlets guaranteeing excellent customer experiences. At Sungrow, we’re committed to bridging to a sustainable future through cutting-edge technology and unparalleled service. For more information, please visit: www.sungrowpower.com/en

 

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SOURCE Sungrow

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