Inaugural Index scores India’s GCC ecosystem at 61.9, revealing that 83% of GCCs are mission-critical to their enterprises, while only 17% have full decision-making and budget authority

BENGALURU, India, July 23, 2026 /PRNewswire/ — As part of their strategic collaboration to advance the future of India’s Global Capability Center (GCC) ecosystem, ANSR and HFS Research today announced the findings of the inaugural HFS GCC Generative Enterprise Market Pulse study, including the introduction of the HFS Generative GCC Index, a new benchmark for measuring GCC maturity and readiness for the Generative Enterprise era. Developed using HFS Research’s independent research methodology and informed by insights from senior GCC leaders across ANSR’s enterprise network, the study examines how India’s Global Capability Centers (GCCs) are evolving from traditional delivery and shared services operations into enterprise transformation and innovation engines.

The inaugural HFS Generative GCC Index places India’s GCC ecosystem at a score of 61.9, positioning the ecosystem at the entry point of the Transformation Partner stage in the HFS GCC maturity framework. The findings demonstrate how decisively GCCs have moved beyond their back-office and cost-arbitrage origins, while highlighting a critical challenge: their strategic importance is growing significantly faster than the authority and ownership being transferred to them.

Drawing on responses from 47 leading GCC leaders across India—primarily from ANSR’s enterprise network—and applying HFS Research’s independent research methodology, the HFS GCC Generative Enterprise Market Pulse study assesses GCC maturity across dimensions including role, work, ownership, AI, talent, operating models, innovation, and ecosystem engagement.

The research finds that 83% of GCCs are considered mission-critical to their enterprises, yet only 17% have full ownership of strategic decisions and budgets. This gap between accountability and authority represents one of the biggest barriers preventing GCCs from progressing from Transformation Partners to true Generative Enterprises.

“Partnering with HFS Research on the inaugural HFS GCC Generative Enterprise Market Pulse study reflects our shared commitment to bringing objective, data-driven insights to the evolution of India’s GCC ecosystem,” said Vikram Ahuja, Co-Founder, ANSR and CEO, 1Wrk. “India’s GCCs have decisively moved beyond their origins as delivery and capability centers to become strategic engines of enterprise transformation, innovation and growth. The next chapter will be defined not by how many people GCCs employ or how many locations they operate, but by the outcomes they own. As AI reshapes the enterprise, GCCs have an unprecedented opportunity to take on greater ownership and shape how global businesses innovate and compete. Unlocking that opportunity requires enterprises to give GCC leaders greater decision rights and the mandate to orchestrate talent, technology and ecosystems at scale.”

“India’s GCCs should take the 61.9 score as a milestone and a warning at the same time,” said Achyuta Ghosh, Executive Research Leader, HFS Research. “Two decades of transformation have earned some of them a seat at the enterprise table. Our data shows that AI adoption alone will not move them forward. AI at scale must be combined with ownership, decision authority, and ecosystem orchestration to define the Generative Enterprise era.”

Seven insights defining the next era of India’s GCCs

The HFS Generative GCC Index identifies seven shifts shaping the evolution of the sector:

The shared services identity is fading fast. Only 17% of GCCs describe themselves primarily as Shared Services Centers. Digital Transformation and Engineering Hubs (38%) and AI/Data/Automation Centers of Excellence (34%) are increasingly defining the modern GCC.AI/ML is the fastest-growing GCC capability. More than half (55%) of GCC leaders expanded their AI/ML capabilities over the past 18 months, while 43% expanded data engineering and analytics capabilities, reflecting a broader shift toward intelligent decision-making and enterprise-wide transformation.GCCs are increasingly accountable for measurable business outcomes. As GCC mandates shift from operational delivery to enterprise outcomes, 51% of leaders report that the value delivered by AI/automation is the largest measure of GCC business impact, ahead of productivity and cost efficiency.AI adoption is accelerating, but operating models have yet to catch up. While 95% of GCCs have AI initiatives underway, few have fundamentally redesigned their operating models around AI. The greatest value today is being realized in software development productivity, business process automation and decision intelligence.End-to-end ownership is the single biggest maturity multiplier. GCCs with end-to-end product ownership lift the index score by 56% than execution-only centers. The findings signal a shift from measuring GCC success through headcount and scale toward measuring the products, platforms, intellectual property, and business outcomes they own.A significant empowerment gap persists. Despite being mission-critical to 83% of enterprises, only 17% of GCCs have full decision-making and budget authority. The study argues that enterprises must align authority with accountability if GCCs are expected to lead transformation and AI-driven innovation.Ecosystem orchestration remains a major untapped opportunity. With more than $45 billion in AI infrastructure investment being built in India, GCC engagement with the wider innovation ecosystem remains limited. While 34% collaborate with consulting and services providers and 26% engage hyperscalers, 32% report no major ecosystem engagement. Collaboration with startups, universities and research institutions also remains relatively low.

Together, these findings point to a fundamental transition in the GCC model. India’s GCCs have largely established themselves as enterprise transformation partners, but progressing toward the Generative Enterprise will require organizations to move beyond incremental AI adoption and focus on AI-native operating models, end-to-end ownership, leadership empowerment and deeper ecosystem orchestration.

The Index concludes that the next phase of GCC maturity will depend less on adding headcount and locations and more on fundamentally changing what GCCs are empowered to own. Enterprises that transfer meaningful decision rights, build AI-native operating models and enable their GCCs to orchestrate external innovation ecosystems will be best positioned to transform their centers from Transformation Partners into Generative Enterprise hubs.

The HFS GCC Generative Enterprise Market Pulse study combines HFS Research’s independent market expertise with ANSR’s deep engagement across India’s Global Capability Center ecosystem.

About HFS Research

HFS Research is a leading global research and advisory firm helping Fortune 500 companies navigate IT and business transformation. With a focus on bold insights and practical strategies, HFS empowers enterprises to make confident decisions through deep research, demand-side data, and direct engagement with industry leaders. For more information, visit www.hfsresearch.com.

About ANSR

ANSR is the definitive global leader in establishing and operating Global Capability Centers. With over 225 GCCs established for more than 100 Fortune 500 companies across key innovation hubs in India, Eastern Europe, and Southeast Asia, ANSR combines unparalleled strategic insight, proven execution capabilities, and proprietary technology solutions to help enterprises build and grow their global teams. As pioneers of the GCC as a Service (GaaS) model and creators of the revolutionary 1Wrk platform, ANSR continues to redefine how enterprises achieve operational excellence and accelerate their digital transformation journeys. With over a decade of experience and a team of seasoned GCC experts, ANSR delivers predictable outcomes that enable enterprises to gain competitive advantage through their global capability centers. To know more www.ansr.com 

Logo – https://mma.prnewswire.com/media/3007328/ANSRandHFS_Logo.jpg

View original content to download multimedia:https://www.prnewswire.com/in/news-releases/ansr-and-hfs-research-release-findings-from-the-inaugural-hfs-gcc-generative-enterprise-market-pulse-study-indias-gccs-emerge-as-transformation-partners-but-ownership-and-ai-native-operating-models-will-define-the-next-leap-302832447.html

The all-new Galaxy Z series opens a new chapter in foldables with three distinct experiences built for ultra productivity, immersive discovery and self-expression

SYDNEY, July 23, 2026 /PRNewswire/ — Samsung Electronics Co., Ltd. has unveiled the new Galaxy Z series, its most complete lineup yet, designed to expand foldables to a wider audience. The lineup introduces Galaxy Z Fold8, a fresh and exciting form factor that provides a new kind of foldable experience built around the way people explore, discover, and get immersed in their favourite content.

The lineup also includes Galaxy Z Fold8 Ultra, which brings Galaxy’s renowned Ultra standard to foldables with maximum productivity and content creation in a larger workspace. Galaxy Z Flip8 – the sleekest one yet – was built for expression and quick interaction on the go. Built on seven generations of foldable innovation and consumer insight, the new Galaxy Z series gives users more choice than ever, with three distinct experiences engineered to fit different needs.

Galaxy AI[1] has been optimised for each of these form factors. Across the lineup, every insight feels more actionable and every action feels more connected. Multitasking is easier on the larger screens of Galaxy Z Fold8 and Z Fold8 Ultra, while Z Flip8’s AI-native FlexWindow keeps relevant information and shortcuts within reach. And with partner AI experiences such as Gemini Intelligence, Galaxy gives users even more ways to get things done in fewer steps – with transparency, privacy and user control built in.[2]

“As AI becomes more agentic, mobile devices will become the most personal entry point to experiences that understand and adapt to each user,” said TM Roh, Chief Executive Officer, President and Head of the Device eXperience (DX) Division at Samsung Electronics. “By setting a new standard for foldables, we are once again advancing the premium mobile experience and opening the next era of intelligence to more people.”

The All-New Galaxy Z Fold8 — A New Galaxy Fold Experience for Everyday Immersion

Galaxy Z Fold8 is reimagined for users who want a foldable that feels natural in the moments when curiosity turns into deeper discovery. Galaxy Z Fold8 introduces a form factor designed to move easily from quick interactions on the cover screen to deeper viewing, reading and gaming on the main display. With intuitive display ratios and long-lasting performance, Galaxy Z Fold8 makes it easier to get the most out of the content, stories and ideas that matter.

Built for Discovery

Galaxy Z Fold8’s display ratios are designed around the way people naturally consume content throughout the day. By adapting the screen to the content, Galaxy Z Fold8 creates a more immersive experience whether users are browsing, watching, reading or gaming. At just 201g[3], Galaxy Z Fold8 is Samsung’s lightest Galaxy Z Fold yet[3]. Despite its lightweight design, it combines the Snapdragon® 8 Elite Gen 5 Mobile Platform for Galaxy[4] with a larger 4,800 mAh battery,[5] delivering smooth, responsive performance and lasting power so users can stay immersed longer.[6]

When folded, the 10:16 cover screen feels familiar and comfortable for the short moments people return to most often, from messaging and social updates to browsing and short-form video.When unfolded, the 4:3 main display creates a larger canvas that helps users lose themselves in games and films.When rotated, the same display ratio becomes naturally suited to reading, giving users a more comfortable way to settle into articles, e-books and long-form content without carrying another device.Together, these display ratios are designed around the way people naturally consume content, helping Galaxy Z Fold8 feel more immersive whether users are quickly checking in or settling in for longer sessions.

A Display Engineered from the Inside Out

Across the new Galaxy Z series, expert display engineering serves as the foundation for a more refined foldable experience, supporting slimmer designs, greater strength and more seamless viewing.

Samsung’s new Flex Titanium technology introduces a titanium-based display structure designed to make foldables thinner without compromising their strength. By combining a titanium alloy film with an enhanced titanium plate, Flex Titanium helps strengthen display support, absorb pressure and impact, and reduce crease visibility over time. This structure also refines the way the device opens, balancing hinge mechanics, display tension and magnetic force to make unfolding feel smoother, lighter and more natural.[7]With up to 3,000 nits of brightness, the main screen stays vivid and easier to see even in outdoor settings.

A Clear and Versatile Camera Experience

Galaxy Z Fold8 is designed to help users capture and share the moments that catch their attention. Whether it’s a sweeping landscape, a group shot or a spontaneous moment on the move, Galaxy Z Fold8 makes everyday photography and video feel easier to capture, edit and share.

Dual 50MP cameras deliver consistent high-resolution detail across wide and ultra-wide perspectives, helping preserve image quality across different scenes and shooting conditions.[8]Dual Recording lets users capture both sides of the moment while previewing themselves through the cover screen, making reactions and shared experiences easier to frame.My FanCam[9] automatically tracks a selected subject and reframes footage into a preferred aspect ratio, turning dynamic scenes into social-ready videos with less manual editing.

Galaxy Z Fold8 Ultra — The Ultra Foldable Built for Maximum Productivity

Ultra represents Galaxy’s highest standard for performance, capability and innovation. With Galaxy Z Fold8 Ultra, that standard meets Samsung’s most advanced foldable design. Its expansive 8-inch main display[10] opens up a productive workspace for multitasking, while its advanced camera system and long-lasting battery help users create throughout the day[6]. All of this comes in Galaxy’s slimmest Z Fold design yet[11] – measuring just 4.1mm when unfolded and weighing 215g[2], it pushes the standard for productivity on the go.

Professional-Grade Creativity with an Ultra-Level Camera System

Galaxy Z Fold8 Ultra is built to give creators more freedom from capture to edit, with an Ultra-level camera system and creative tools that make high-quality content easier to produce from one device.

The 200MP main camera system captures rich, detailed photos with greater clarity, and is now enhanced with High Dynamic Range capability in 200MP mode for more true-to-life images[8].A new 50MP ultra-wide camera brings greater detail and clarity to wider scenes and macro shots[12], giving users more flexibility when capturing landscapes, interiors, group shots and close-up details.Improved Nightography[8] helps photos and videos look brighter and clearer in low light, so users can capture standout moments even in challenging lighting conditions.For advanced creators, 8K video recording through the new APV codec gives users greater flexibility and quality for editing and production workflows, while Cine LUT adds cinematic colour and tone control directly from a mobile device.

Power, Battery and Cooling Built for All-Day Productivity

Galaxy Z Fold8 Ultra is engineered to stay fast, responsive and reliable through the most demanding workloads, from heavier multitasking and content creation to AI-powered workflows.

With Snapdragon 8 Elite Gen 5 for Galaxy[13] at its core, Galaxy Z Fold8 Ultra delivers the performance users need to switch between apps, work across a larger screen and keep demanding tasks moving smoothly.A 5,000 mAh battery[14] helps users stay productive for longer[6], supporting a full day of work, creation and entertainment in a slimmer foldable design.Galaxy Z Fold8 Ultra introduces a new dual-path charging architecture, combined with 45W fast charging, helping distribute power more efficiently across the battery system for faster, more stable and reliable charging throughout the day[15].Galaxy Z Fold8 Ultra uses an expanded graphite cooling structure, engineered for improved thermal conductivity, helping to dissipate heat more effectively to keep the device during demanding tasks.

Galaxy Z Flip8 — The Sleekest, Most Expressive AI-Native Flip Experience

Galaxy Z Flip8 is built for users who want their phone to feel as dynamic as they are. Designed around quick interactions, personal expression and AI-native experiences, Z Flip8 brings the power of Galaxy AI closer to everyday moments through a reimagined FlexWindow and uniquely flexible Flip form factor. Weighing just 180g[2] and with a thickness of only 6.1mm, Samsung’s slimmest and lightest Flip[16] brings information, actions and creativity closer to everyday moments.

A Smarter, More Intuitive FlexWindow Experience

Galaxy Z Flip8 reimagines the FlexWindow as an AI-native everyday interface, bringing information, actions and assistance closer to the moments when users need them most.

The new FlexWindow brings apps, insights and actions directly to the cover screen, helping users access information, AI-powered features and connected tasks in fewer steps.Now Brief[17] on FlexWindow home brings timely insights and next steps, helping users move from glanceable information to action at the right moment.Galaxy Z Flip8 also makes automation through Gemini Intelligence easier to access from the FlexWindow[11], allowing users to complete connected actions through side-key activation or natural voice requests.

FlexCam Unlocks a More Expressive Flip Selfie Experience

Galaxy Z Flip8 enhances Samsung’s signature Flip camera experience, turning everyday moments into more expressive content through flexible shooting angles, real-time previews and Flip-only creative experiences. From hands-free shooting and real-time preview to cover-screen selfie videos and Flip-only mirror selfies, Galaxy Z Flip8 helps users create, check and share polished moments without setting up extra equipment.

A 50MP camera with ProVisual Engine delivers Galaxy Z Flip’s most advanced selfie experience, helping users capture detailed portraits and everyday shots with natural skin tones, dynamic bokeh and standout detail[18].Flex Mode[19] makes hands-free shooting easy from a wide range of angles, while Camcorder Grip with Zoom Rocker provides a more comfortable, stable hold when capturing dynamic shots on the move.Super Steady[20] – now with a Horizontal Lock option – helps keep footage smooth and consistently framed, whether filming action-filled moments or on-the-go selfie videos.FlipShot lets users personalise the FlexWindow and capture more expressive mirror selfies, while Mirror View gives users a realistic mirror-like view for quick look checks before taking a photo or heading out.

A New Class of Agentic Experiences Optimised for Foldables

As the most personal device people carry, the phone has become the primary entry point where AI meets users – and the new Galaxy Z series sets the tone for the next generation of mobile AI experiences. Galaxy AI now works across more apps and services, with experiences optimised for foldable form factors. By understanding what matters to each user and helping turn insights into action, Galaxy AI becomes more personal, proactive and useful throughout the day.

Now Brief[21] helps users stay informed with personalised insights tailored to their routines, interests and daily needs through expanded scenarios, customisable briefing cards and personalised recommendations. It now also surfaces security and privacy insights, helping users stay on top of potential risks and protective actions.Now Nudge[21] helps turn insights into action. When plans begin to take shape in a conversation, AI can surface relevant next steps such as checking a schedule, finding a place or saving a location. On foldables, users can continue the conversation side by side on larger displays.Gemini Intelligence[22] helps users move from request to result with fewer steps. Users can simply describe what they need or even add screen or image context. With Gemini Notebook, users can bring together notes, images, recordings, files and documents in one persistent workspace to help users collect, organise and develop their ideas. Drag-and-drop support in split view makes the workflow even more intuitive, allowing users to easily add multiple files and images and turn their content into audio overviews, infographics, reports, meeting recaps, visual summaries, documents and more.AI experiences become more connected and contextual when the new Galaxy Z series is connected with Galaxy Watch Ultra2 and Galaxy Watch9. From wellness insights to daily routines and connected actions, Galaxy AI helps users move more seamlessly between devices with timely personalised support throughout the day.

Together, these experiences show how Galaxy AI is becoming a more capable and proactive companion, helping users accomplish more with less effort. Across the lineup, foldable form factors make these experiences easier to access throughout the day.

Security and Privacy Built Into the Experience

As AI becomes more personal and agentic, trust continues to be a critical foundation of the experience. Users need to know how their data is used, understand what AI is doing on their behalf and stay in control of the choices that shape their experience. With the new Galaxy Z series, Samsung builds that trust into the device from the start, helping to keep personal data secure while giving users transparency, choice, and control over how their information is used.

Samsung Knox protects every Galaxy device from the chip up, with a multi-layered approach that includes on-device personalisation, user-controlled cloud processing, as well as future-ready protections such as ecosystem-wide protection through Samsung Knox Matrix. For on-device AI, Personal Data Engine (PDE) enables context-aware, personalised AI experiences. To protect PDE, Knox Enhanced Encrypted Protection creates encrypted, app-specific storage environments and Knox Vault adds a tamper-resistant physical layer for sensitive information[23]. These system level protections work together with Advanced Intelligence settings and Personal Data Intelligence to help users control how AI features manage and use personal data.

One UI 9.0 also introduces a new AI Assistant Activity dashboard. Instead of moving across multiple apps and services to understand what happened, users can review AI actions in one place and navigate directly to the relevant agent for additional context and settings. The new Galaxy Z series also brings enhanced Privacy Alerts that proactively notify users about potential privacy risks, including unnecessary attempts to access background permissions, helping them respond before those risks become invisible.

These updates build on Galaxy’s existing security and privacy portfolio which includes Auto Blocker, Theft Protection, Private Sharing, Secure Wi-Fi and more. Together, these advancements are designed to make AI not only more capable, but more understandable and controllable. By giving users greater transparency, clearer choices and strong protections, the new Galaxy Z series helps ensure that more personal AI experiences remain grounded in trust.

Getting Started with the New Galaxy Z series

Galaxy Z Fold8 Ultra, Z Fold8 and Z Flip8 are available for pre-order in Australia starting tomorrow, July 23. All models will be available in Graphite and Cream, with Violet Shadow exclusive to Galaxy Z Fold8 Ultra, Lavender to Galaxy Z Fold8 and Pink to Galaxy Z Flip8. Online exclusive colours[24],[25] include Green Shadow for Galaxy Z Fold8 Ultra, Pistachio for Galaxy Z Fold8, and Mint for Galaxy Z Flip8.

The new Galaxy Z series will bring the benefits of advanced AI closer to users’ daily lives by providing a 6-month free trial of Google AI Pro,[26] including 5 TB of cloud storage – equivalent to $32.99AUD per month. With the expanded access to Google’s most capable AI models, users can boost their productivity and creativity on the foldable screen anytime they want.

Switching to Galaxy is now easier than ever, thanks to a more seamless migration experience across a wider range of devices. With the updated Smart Switch, iOS users can scan a QR code on their current device and wirelessly transfer data without downloading additional apps. Smart Switch can also transfer Samsung and Google accounts, accessibility settings, eSIM data, passwords, passkeys and more, reducing the time required to set up a new device. With Quick Share’s new AirDrop compatibility[27], sharing files between iOS and Galaxy devices is now seamless in both directions.

To give users more value and added peace of mind after upgrading, the New Galaxy Club is offering guaranteed trade-in credit and Samsung Care+ for its members. New Galaxy Club members will receive a trade-in credit worth 50% of the RRP of their Galaxy Device when they upgrade to an eligible new Galaxy Device 9 to 13 months after enrolling into the New Galaxy Club Program.[28] Samsung Care+[29] offers comprehensive coverage, including fast repairs for accidental damage, and certified expert support at home and abroad. One UI 9 also introduces Warranty and care, a new settings hub that gives users quick access to warranty information, self-diagnostics, repair requests and remote support – all from their device. Customers who purchase a new Galaxy foldable on Samsung.com.au and enrol in a monthly Samsung Care+ plan will receive the first three months of coverage at no cost.

For more information about the new Galaxy Z series, please visit: Samsung Australia Newsroom or Samsung.com.au

About Samsung Electronics Co., Ltd.

Samsung inspires the world and shapes the future with transformative ideas and technologies. The company is redefining the worlds of TVs, digital signage, smartphones, wearables, tablets, home appliances and network systems, as well as memory, system LSI and foundry. Samsung is also advancing medical imaging technologies, HVAC solutions and robotics, while creating innovative automotive and audio products through Harman. With its SmartThings ecosystem, open collaboration with partners, and integration of AI across its portfolio, Samsung delivers a seamless and intelligent connected experience. For the latest news, please visit the Samsung Global Newsroom at news.samsung.com.

Specifications

View original content:https://www.prnewswire.com/apac/news-releases/samsung-galaxy-z-fold8-ultra-z-fold8-and-z-flip8-foldables-perfected-for-every-way-of-living-302832997.html

SOURCE Samsung Electronics Co., Ltd.

New Adecco Group-commissioned whitepaper finds AI is transforming work, and outlines how organizations can orchestrate people, AI agents and physical AI

OECD employment rates remain near record highsAI is changing tasks faster than eliminating jobs, but adjustment is uneven by sector, jobs and organizational readinessBetween 2022 and 2025 1.9 million new AI-related jobs were createdThe opportunity is in helping enterprise adoption: only 18% of U.S. firms and 20% of European firms have integrated AI into core workflows at scale, leaving significant room for further workforce transformationHybrid workforce orchestration emerging as new management discipline for the intelligence era

ZURICH, July 23, 2026 /CNW/ — The Adecco Group (SIX: ADEN) today published a whitepaper developed in partnership with Altermind: “On the threshold: AI, the future of work and the rise of hybrid labor markets”. The report outlines the actual risk facing the global economy is corporate inertia. Organizations are failing to redesign work fast enough to capture productivity, protect trust and create value from AI investments. The paper introduces a new model that the Adecco Group believes will define the organization of work for the next decade: hybrid workforce orchestration. This is the discipline of redesigning work so people, AI agents, automation and physical AI each contribute to creating the most value and impact.

Denis Machuel, CEO of the Adecco Group, said: “The evidence is clear: AI is fundamentally changing what work will look like in the future and creating an opportunity to redesign how organizations create value. The next phase of AI will be won by redesigning work – understanding what people should do, what AI agents can do, how skills are evolving and what skills will be needed in the future, and how value is created and measured. That is the role of hybrid workforce orchestration, and this is exactly our mission.

“Technology creates capability. People turn it into value. Hybrid workforce orchestration makes it scalable. We are ready to lead the human side of the AI transformation.”

Find the full press release here.

Find the white paper available for download here.

Find all documents in this webpage.

For further information please contact:

The Adecco Group Corporate Press Office
Group External Communications, The Adecco Group
media@adecco.com
Rodrigo Sánchez Flores – Tel: +34 658 06 54 02
Jürg Schneider – Tel: +41 79 876 09 21

View original content to download multimedia:https://www.prnewswire.com/news-releases/ai-is-redesigning-work-adecco-group-whitepaper-reveals-the-need-for-hybrid-workforce-orchestration-302832350.html

SOURCE The Adecco Group