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S&P Global Ratings Appoints Yann Le Pallec as Next President

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NEW YORK, June 27, 2024 /PRNewswire/ — S&P Global Ratings today announced that Yann Le Pallec, current Executive Managing Director and Head of Global Ratings Services of S&P Global Ratings, has been appointed President of S&P Global Ratings. In his new role, Mr. Le Pallec will have ultimate responsibility for all aspects of the business, including commercial, analytical, control, and operations functions. He will succeed Martina L. Cheung, effective November 1, 2024, at which time Ms. Cheung will become President and Chief Executive Officer of S&P Global.

Since joining the Company in 1999, Mr. Le Pallec has served in several diverse roles of increasing responsibility within S&P Global Ratings, developing deep expertise in credit markets, as well as experience in change management and talent development. In his current role, Mr. Le Pallec leads a group of over 2,200 analysts and support staff across 28 countries, covering more than one million outstanding ratings on entities and securities across various sectors, including governments, corporations, and financial institutions. 

“Yann is a veteran of the S&P Global Ratings team and an expert on our business and the industry,” said Ms. Cheung. “He is deeply committed to safeguarding the analytical integrity, independence, and excellence that sets our ratings business apart, and the thought leadership the markets seek from us around the world. I am confident that the business will continue to thrive under his leadership, and I look forward to partnering closely with him through this transition.” 

“We couldn’t be happier with Yann’s appointment as the future head of our Ratings business,” said Douglas L. Peterson, current President and CEO of S&P Global. “I had the privilege of working closely with Yann during my time as President of the division, when he oversaw analytics for Europe, the Middle East and Africa. Yann is a great leader and an exceptional person, and I am excited to see the great things he will accomplish for the division and for S&P Global.” 

“I am thrilled to have the opportunity to step into this new leadership position,” said Mr. Le Pallec. “It has been a privilege to work with the phenomenal teams in S&P Global Ratings, and I have strong conviction in our continued success, as we capture our growth opportunities and build on the analytical excellence and transparency that are synonymous with our ratings agency. I am eager to begin this next chapter in my career alongside such valued and respected colleagues.”  

About Yann Le Pallec 

Yann Le Pallec is Executive Managing Director and Head of Global Ratings Services which includes Analytics, Research and Operations. 

He is based in Paris and is a member of the S&P Global Ratings Operating Committee. Yann oversees a group of more than 2,200 analysts and support staff across 28 countries that covers more than one million outstanding ratings on entities and securities across a wide range of sectors. These include governments, corporations, financial institutions, and structured finance. 

Yann also chairs the Board of CRISIL Ltd. CRISIL Ltd is a global provider of benchmarks and analytics for the financial community and also owns CRISIL Ratings, a leading credit rating agency in India. CRISIL Ltd is listed on BSA, the Mumbai stock-exchange. 

Yann has held a diverse set of responsibilities in his career at S&P Global Ratings. In 2016, he was Head of Global Corporate Ratings, a group composed of 500 analysts responsible for analyzing over 4,000 non-financial corporations worldwide. From 2011 until 2015, he was responsible for S&P’s market-leading credit ratings business in EMEA, managing a team of over 900 rating analysts and support staff operating from 12 offices. Previously, Yann was Head of EMEA Corporate and Government Ratings, after various managerial and analytical positions in the Insurance and Sovereign & Public Sector groups. 

Before joining S&P Global Ratings in 1999, Yann was a Senior Manager with the Paris-based audit firm Salustro Reydel. 

Yann holds a Master’s degree in Business from Ecole Supérieure des Sciences Economique et Commerciales (ESSEC) in France. 

About Martina L. Cheung

Martina L. Cheung is President of S&P Global Ratings. Ms. Cheung also serves as the Executive Lead of S&P Global Sustainable1, responsible for driving the enterprise-wide growth strategy for sustainability. 

Ms. Cheung joined the Company in 2010 as Vice President of Operations for S&P Global Ratings and went on to serve as S&P Global’s Chief Strategy Officer, where she was responsible for developing the Company’s growth and innovation investment priorities. She was also Head of Risk Services in S&P Global Market Intelligence, helping clients navigate the complex credit and risk landscape. She most recently led S&P Global Market Intelligence, and Ms. Cheung formerly served on the Board of CRISIL. 

Ms. Cheung is a member of the Council on Foreign Relations, the Economic Club of New York, and served on the U.S. Commodity Futures Trading Commission’s (CFTC) subcommittee on Climate-Related Market Risk. Ms. Cheung has spoken on key industry topics covering technology, cyber security, energy transition, and diversity in the workforce across public forums that include the World Economic Forum at Davos and the Institute for International Finance, among others. 

In recognition of her industry-wide impact and leadership, Ms. Cheung received the prestigious Merit Award from The Women’s Bond Club in 2022. She was also honored by INvolve on the 2023 Top 100 Women Executives and the 2024 top 100 Empower Executives lists. Ms. Cheung was recognized at the 2022 Ascend A-List Awards for her contributions to advancing Pan-Asian professionals. She was also inducted into the Academy of Women Leaders by the YWCA New York City in 2016. 

Ms. Cheung is the S&P Global Executive Sponsor for the Women’s Initiative for Networking Success (WINS). Ms. Cheung serves on the Board of Trustees for Catholic Charities New York. 

Prior to joining S&P Global, Ms. Cheung worked in the consulting industry, first in Accenture’s Financial Services Strategy group and later as a Partner at Mitchell Madison Consulting. She holds a Bachelor’s Degree in Commerce and a Master’s Degree in Business Studies from National University of Ireland, Galway. 

About S&P Global Ratings
S&P Global Ratings, part of S&P Global Inc. (NYSE: SPGI), is the world’s leading provider of independent credit risk research. We publish more than a million credit ratings on debt issued by sovereign, municipal, corporate and financial sector entities. With over 1,600 credit analysts in 27 countries, and more than 150 years’ experience of assessing credit risk, we offer a unique combination of global coverage and local insight. Our research and opinions about relative credit risk provide market participants with information that helps to support the growth of transparent, liquid debt markets worldwide. 

Media:
Christopher Krantz
Communications
Tel: +44 7976 632 638
christopher.krantz@spglobal.com

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SOURCE S&P Global Ratings

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Ally Waste Acquires Swift Integrated Services, Expanding Service Capabilities and Market Reach

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GILBERT, Ariz., Sept. 3, 2026 /PRNewswire/ — Ally Waste, a nationwide provider of comprehensive waste solutions for multifamily communities, announced today that it has acquired Swift Integrated Services, a Utah-based provider of dumpster management, doorstep trash pickup, and waste brokerage services.

“Every acquisition we make starts with the same question: Will it help us serve customers better? Swift expands our reach and brings capabilities that allow us to support more of our customers’ waste needs. We’re excited to welcome the Swift team to Ally and build on what they’ve created,” said James Crawley, CEO of Ally Waste.

The acquisition expands Ally Waste’s presence in Utah, Florida, and Idaho markets while strengthening the company’s waste stream optimization capabilities. It also brings waste brokerage capabilities to Ally, giving current customers another way to address their waste needs as the offering is integrated.

“Joining Ally gives us the opportunity to build on what we’ve created while bringing our customers the support and resources of a nationwide team,” said Indigo Schumann-Curtis, President of Swift Integrated Services. “Our customers can expect business as usual, with many of the same people continuing to support them. I’m excited about what our teams can accomplish together.”

Swift Integrated Services customers can expect continuity in both service and support throughout the transition. The Swift team will continue with Ally, bringing established customer relationships and deep market knowledge to the combined organization.

About Ally Waste

Ally Waste is a nationwide provider of comprehensive waste solutions for multifamily communities, including valet trash and recycling, bulk removal, and waste stream optimization services. Its technology gives owners and operators clear visibility into what they’re paying for waste across a portfolio, paired with on-the-ground teams who put those insights into action.

The company’s culture is grounded in its values of Integrity, Grit, and Humility. These principles drive Ally Waste’s commitment to supporting multifamily teams and delivering consistent, high-quality service that improves everyday life for residents and on-site staff. Learn more at www.allywaste.com.

Media Contact:
Doridé Uvaldo
duvaldo@allywaste.com

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SOURCE Ally Waste

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Gupshup Launches Self-Serve Voice AI Platform, Extending Conversational Engagement into Phone Calls

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Businesses can now build, test, and deploy AI voice agents across support, sales, and operations – alongside WhatsApp, RCS, and SMS – from a single platform

MUMBAI, India and SAN FRANCISCO, Sept. 3, 2026 /PRNewswire/ — Gupshup launched its Voice AI Platform, a self-serve console for building and running AI voice agents that handle calls end to end. The launch extends Gupshup’s engagement platform from messaging into voice, bringing support, sales, and operations onto the same infrastructure businesses use for WhatsApp, RCS, and SMS.

Gupshup’s Voice AI Platform resolves support calls, qualifies and converts leads, and automates operational calls such as scheduling, verification, and payment reminders, so human teams can focus on conversations that require a person.

The platform covers agent lifecycle in a no-code, prompt-based interface. Businesses configure an agent’s voice, language, knowledge base, system prompt, and workflows, then connect it to tools their teams use. Before going live, teams define guardrails, run simulations, and validate behaviour with tests – comparing models. Once deployed, analytics track success rates, satisfaction, and language usage, with transcripts, conversation history, and debug logs for review.

Gupshup’s platform is the first to bring unique capabilities. First, voice is a channel extension of a platform serving businesses across WhatsApp, RCS, and SMS – enabling voice-and-messaging experiences within a customer journey. Second, it supports telephony: PSTN and WhatsApp voice channels, on-premise and cloud deployment, and the option to bring PSTN infrastructure. Third, it is model-flexible – businesses choose speech-to-text, text-to-speech, and LLM providers rather than accepting a stack.

The platform builds on Gupshup’s experience powering customer engagement for 50,000+ businesses across 100+ countries and 25+ industries, processing 10 billion interactions monthly, including 500 million voice calls per month.

The Voice AI Platform has been beta tested and delivered outcomes across deployments. Users receive 100 minutes of credits to test, and pricing starts at USD 0.035 (INR 3.50) per minute.

“For customer engagement in emerging markets, Voice AI drives universal access – reaching every user regardless of language or literacy. In developed markets, it drives efficiency and automation. In both, it delivers cost savings, revenue growth, and satisfaction. With the launch of its Voice AI Platform alongside its messaging, Gupshup offers the only unified self-serve platform for customer engagement across voice and messaging,” said Beerud Sheth, Co-founder and CEO, Gupshup.

The Voice AI Platform is available to businesses at voiceai.gupshup.io.

For more information, visit www.gupshup.ai.

 

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SOURCE Gupshup Technology India Pvt Ltd

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Deepdub Launches Phantom Z 3.4 Conversational: Multilingual Text-to-Speech Built to Survive Real Customers, Not Just Demos

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Enterprise-grade real-time text-to-speech delivers 150ms time to first audio at full 48 kHz, with text normalization that gets account numbers, invoice totals and appointment dates right

TEL AVIV, Israel, Sept. 3, 2026 /PRNewswire/ — Deepdub, a foundational voice AI company pioneering expressive voice technologies, announced today the launch of Phantom Z 3.4 Conversational, a new multilingual text-to-speech model with high-fidelity 48 kHz audio, improved text normalization and extended Hebrew support. The model is available to all Deepdub clients now.

For enterprises running voice agents, a call holds together when four things go right at once. The voice sounds like a person. The response arrives fast enough to feel like a conversation. The agent knows when to speak and when to listen. And every account number, date and amount comes out the way a customer would say it. When one of them slips, the call escalates to a human, and that is where containment and cost are decided. Phantom Z 3.4 Conversational is built for all four.

“Every voice model sounds impressive for two minutes in a demo. Very few survive two weeks with real customers,” said Ofir Krakowski, CEO and co-founder of Deepdub. “Deployments don’t stall on the 95% a model gets right, they stall on the misread account number, the mangled surname, the one wrong digit on a live call. We built this model for that last few percent, because in production, the last few percent is the whole product.”

In English, the work is in text normalization, the step that turns written text into spoken words. A delivery date written 2024-12-31 is read as December thirty first, twenty twenty-four rather than as a run of digits. An invoice total written $1,240 is read as one thousand two hundred forty dollars. An appointment at 14:30 is read as two thirty. A reference written Chapter VII is read as chapter seven rather than as letters. These are the categories where Deepdub’s testing puts the model ahead of the other systems it was measured against. An enterprise running more than one language gets one set of behavior to test and one contract to hold rather than two.

Phantom Z 3.4 delivers an end-to-end p95 time-to-first-audio of 150 milliseconds in real-time mode at full-range 48 kHz audio, with cross-language voice transfer from under three seconds of reference audio. Deepdub builds and trains its own speech models from random rather than licensing them, which allows the company to bring a new language into production in two weeks. Deepdub covers more than fifty locales and dialects verified by local voice and language experts, inside a platform supporting more than 50 locales and dialects.

“We run Deepdub in production for live, real-time phone calls, where latency and naturalness aren’t nice-to-haves but the key factor in whether a caller stays on the line. 3.4 is the closest we’ve heard a synthetic voice come to a real person, and our callers show it: they stay longer, talk more, and engage with our agents like we’ve never seen before,” said Adir Haziza, CTO at Voiceman.

The hardest case is Hebrew, which is written without vowels, so the same letters can spell different words. The three letters of שלט are a sign read one way and a remote control read another. A model that reads one word at a time has to guess which the sentence means, and in Hebrew a wrong guess is not an accent, it is a different word that stays invisible until a customer hears it. Phantom Z 3.4 resolves this at the source. Pronunciation is decided from the whole sentence rather than word by word, and every instance of שלט in Deepdub’s Hebrew test set was read correctly. Where a brand name or a plan tier has to be said a particular way, marking it in the text is enough. Deepdub ranks first for Hebrew text-to-speech on the public TTS Arena leaderboard hosted by ivrit.ai on Hugging Face.

In Hebrew, national ID numbers, appointment dates and transaction amounts are expanded before speech, so a balance written as 1,240 ₪ is spoken in full rather than read out as digits. In blind listening tests, Phantom Z 3.4 was preferred over Deepdub’s previous Hebrew model in 71 percent of decisive comparisons.

“We needed something that would hold up consistently across a large volume of work, so we tested it thoroughly before deciding. What stood out was that the details came out right and the Hebrew was the most natural we’d heard,” said Dor Levy, Head of Jeen Talk at Jeen AI.

About Deepdub
Deepdub is the foundational voice AI model company pioneering expressive voice technologies for global enterprises across TV, film, advertising, gaming, e-learning, and AI-agent applications. The company’s international team of technology, dubbing, and linguistic experts deliver an end-to-end voice solution that preserves the emotional and cultural integrity of original content in more than 50 locales and dialects. With an advisory board that includes media leaders such as Kevin Reilly, former Chief Content Officer at HBO Max, and Emiliano Calemzuk, former President of Fox Television Studios, Deepdub is eliminating language barriers to enable the global diffusion of media on major streaming platforms like Netflix, Amazon Prime, and Hulu. Visit https://deepdub.ai or follow us on LinkedIn for more information.

Deepdub Media Contact
Zivit Katz
Deepdub
zivit.katz@deepdub.ai

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SOURCE Deepdub

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