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Conversational Computing Platform Market size is set to grow by USD 35.64 billion from 2024-2028, Reduction in time and cost required to develop conversational computing platforms to boost the market growth, Technavio

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NEW YORK, July 29, 2024 /PRNewswire/ — The global conversational computing platform market size is estimated to grow by USD 35.64 billion from 2024-2028, according to Technavio. The market is estimated to grow at a CAGR of 55.15% during the forecast period. Reduction in time and cost required to develop conversational computing platforms is driving market growth, with a trend towards use of ai in conversational computing platforms. However, issues associated with data privacy poses a challenge. Key market players include Alphabet Inc., Amazon.com Inc., Amelia US LLC, Artificial Solutions International AB, Creative Virtual Ltd., Eudata, Inbenta Holdings Inc., International Business Machines Corp., Jio Haptik Technologies Ltd., Kore.ai Inc., Liveperson Inc., Meta Platforms Inc., Microsoft Corp., onereach.ai, Oracle Corp., Pypestream Inc., Rasa Technologies Inc., Rulai, Salesforce Inc., and SmarTek21 LLC.

Get a detailed analysis on regions, market segments, customer landscape, and companies – Click for the snapshot of this report

Forecast period

2024-2028

Base Year

2023

Historic Data

2018 – 2022

Segment Covered

Type (Virtual digital assistants and Chatbots) and Geography (North America, APAC, Europe, South America, and Middle East and Africa)

Region Covered

North America, APAC, Europe, South America, and Middle East and Africa

Key companies profiled

Alphabet Inc., Amazon.com Inc., Amelia US LLC, Artificial Solutions International AB, Creative Virtual Ltd., Eudata, Inbenta Holdings Inc., International Business Machines Corp., Jio Haptik Technologies Ltd., Kore.ai Inc., Liveperson Inc., Meta Platforms Inc., Microsoft Corp., onereach.ai, Oracle Corp., Pypestream Inc., Rasa Technologies Inc., Rulai, Salesforce Inc., and SmarTek21 LLC

Key Market Trends Fueling Growth

Conversational computing platforms have evolved from handling basic customer queries to executing complex tasks, thanks to advancements in AI and machine learning. AI algorithms analyze customer conversations to determine their needs and take appropriate actions. Sentiment analysis helps understand customer moods, while real-time analytics enables quick human intervention when necessary. Chatbots use natural language processing (NLP) to summarize key information, assisting with product queries and technical support. An example is Woebot, a chatbot using AI technologies for mental health support, implementing cognitive behavioral therapy and dialectical behavior therapy techniques. Woebot, created by Stanford University experts, sends over a million messages weekly to help users cope with depression, anxiety, or loneliness. 

The Conversational Computing Platform market is experiencing significant growth as businesses adopt chatbots, text assistants, and voice assistants for advertising, customer service, and internal enterprise systems. Natural language processing (NLP), machine learning (ML), and deep learning are key technologies driving this trend. Cloud-based solutions are popular due to their flexibility and scalability. Telecom, entertainment and media, travel and hospitality, IT and telecom, and startups are major industries investing in conversational AI and generative AI. NLP and ML enable voice recognition technologies for AI chatbots on messaging services and platforms. Customer bases are expanding as these technologies improve digital transformation, remote work, and IT department efficiency. Big Data, IoTs, Blockchain, and bi data analytics are also integrating with conversational computing platforms for enhanced capabilities. 

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Market Challenges

Conversational computing platforms, which include chatbots and virtual digital assistants, offer valuable insights for businesses by identifying search and buying patterns, consumer behavior, and more. However, data privacy is a significant concern for users. These platforms learn and improve through feedback and behavioral data, but the collection and use of personal information raises privacy and security concerns. Regulations like the GDPR limit data collection and usage, and some conversational computing platforms provide data ownership to customers. However, not all vendors offer this flexibility, and users may not fully understand the data being shared and third-party policies. Compliance with regulations, such as GDPR, is crucial, but some platforms offer workarounds to generate insights while adhering to regulations. Overall, addressing privacy concerns is essential for the growth of the conversational computing market.The Conversational Computing Platform market is witnessing significant growth due to the increasing demand for AI-driven solutions that enhance customer engagement and automate business processes. IT and telecom industries are leading the way, integrating Conversational AI, Generative AI, Computer vision, and Voice recognition technology into their offerings. Messaging services and platforms are also adopting conversational computing solutions to provide more personalized customer service. However, challenges persist. Integrating conversational computing with internal enterprise systems and remote work environments requires IT departments to adapt. Natural Language Interfaces, NLP, ML, and Voice recognition technologies pose challenges in understanding complex queries and providing accurate responses. Big Data, IoTs, Blockchain, Bi data analytics, and AI-based technology require robust conversational techniques for effective information dissemination. Digital Marketing managers seek AI-driven conversational techniques for automated customer queries, insurance quotes, and claims inquiries. Healthcare and other industries also benefit from conversational computing, improving customer satisfaction and streamlining business processes.

For more insights on driver and challenges – Download a Sample Report

Segment Overview 

This conversational computing platform market report extensively covers market segmentation by

Type 1.1 Virtual digital assistants1.2 ChatbotsGeography 2.1 North America2.2 APAC2.3 Europe2.4 South America2.5 Middle East and Africa

1.1 Virtual digital assistants-  The Conversational Computing Platform market is experiencing significant growth as businesses seek to enhance customer engagement and streamline operations. These platforms enable natural language processing, allowing for human-like interactions between users and machines. Companies can build chatbots and voice assistants to handle customer queries, automate workflows, and gather valuable data. This technology is transforming industries, from retail and finance to healthcare and education. By integrating conversational computing into their strategies, businesses can improve customer satisfaction, reduce response times, and gain a competitive edge.

For more information on market segmentation with geographical analysis including forecast (2024-2028) and historic data (2018 – 2022)  – Download a Sample Report

Learn and explore more about Technavio’s in-depth research reports

The global Cloud AI market is projected to reach $122 billion by 2028, driven by increasing adoption of AI-powered services across industries. Cloud AI solutions offer scalable, cost-effective data processing and advanced analytics. Meanwhile, the Edge Computing market is expected to hit $80 billion by 2027, fueled by the demand for real-time data processing and reduced latency. Edge computing complements Cloud AI by enabling faster decision-making at the data source, enhancing overall system efficiency and performance. Both markets are experiencing rapid growth due to technological advancements and rising enterprise needs.

Research Analysis

Conversational computing solutions have revolutionized the way businesses interact with their customers and automate business processes. These technologies, which include speech synthesis and recognition, natural language understanding, and neural networks, enable AI-based systems to understand and respond to customer queries, provide insurance quotes and claims inquiries, and even offer healthcare consultations. Automated conversational techniques, such as chatbots and conversational AI, have become essential tools for digital marketing managers to enhance customer satisfaction and engagement. Generative AI and computer vision are also being integrated into conversational computing platforms to provide more personalized and visual experiences. Voice recognition technology and AI chatbots are transforming messaging services and platforms, making customer service more efficient and effective. Overall, conversational computing is a rapidly growing market that offers significant benefits for businesses and consumers alike.

Market Research Overview

Conversational computing solutions are revolutionizing the way businesses interact with their customers and internal systems. Speech synthesis and speech recognition, powered by neural networks and natural language understanding, enable automated conversational techniques for handling customer queries, providing insurance quotes, and managing claims inquiries. These technologies are not limited to customer service but also extend to healthcare, digital marketing, advertising, and more. AI-based technology, including natural language processing, machine learning, and deep learning, plays a crucial role in understanding and responding to customer needs. Conversational AI, generative AI, computer vision, and voice recognition technologies are transforming industries such as telecom, entertainment and media, travel and hospitality, and startups. Consulting and training, support and maintenance, cloud services, and IT departments are essential for implementing and optimizing conversational computing solutions. Remote work and internal enterprise systems are also benefiting from these advanced technologies. Big Data, IoTs, Blockchain, and Bi data analytics are integral to enhancing the capabilities of conversational computing platforms.

Table of Contents:

1 Executive Summary
2 Market Landscape
3 Market Sizing
4 Historic Market Size
5 Five Forces Analysis
6 Market Segmentation

TypeVirtual Digital AssistantsChatbotsGeographyNorth AmericaAPACEuropeSouth AmericaMiddle East And Africa

7 Customer Landscape
8 Geographic Landscape
9 Drivers, Challenges, and Trends
10 Company Landscape
11 Company Analysis
12 Appendix

About Technavio

Technavio is a leading global technology research and advisory company. Their research and analysis focuses on emerging market trends and provides actionable insights to help businesses identify market opportunities and develop effective strategies to optimize their market positions.

With over 500 specialized analysts, Technavio’s report library consists of more than 17,000 reports and counting, covering 800 technologies, spanning across 50 countries. Their client base consists of enterprises of all sizes, including more than 100 Fortune 500 companies. This growing client base relies on Technavio’s comprehensive coverage, extensive research, and actionable market insights to identify opportunities in existing and potential markets and assess their competitive positions within changing market scenarios.

Contacts

Technavio Research
Jesse Maida
Media & Marketing Executive
US: +1 844 364 1100
UK: +44 203 893 3200
Email: media@technavio.com
Website: www.technavio.com/

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Rho Launches Card Payments on Invoices, Letting Businesses Accept Credit Card, Debit Card, and Google Pay

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Rho Invoicing customers can now accept credit card payments on invoices alongside ACH and wire, from the same account they already use for banking, with invoices syncing automatically to QuickBooks Online

NEW YORK, Sept. 4, 2026 /PRNewswire/ — Rho, the all-in-one finance platform for businesses, today announced that Rho Invoicing customers can now accept credit and debit card payments, including Google Pay, directly on their invoices. The feature is rolling out to eligible Rho Invoicing customers and adds to the existing ACH, domestic wire, and international wire options already available on Rho invoices. No separate merchant account, no new dashboard, and no waiting on a wire.

Here is how it works for the payer: your client opens the invoice, enters their card information, and pays in a few clicks. Card payments carry a processing fee of 2.9% plus $0.30 per transaction, paid by the business issuing the invoice and deducted from the payment before depositing into your account. Inbound ACH and wire stay free, and the payer never sees a surcharge at checkout. Card payments cover USD-denominated invoices and have a default daily limit of $10,000 across all of a business’s invoices, which can be raised on request.

An invoice is marked paid once the payout is initiated, and funds follow on card-network timelines rather than instantly. A business’s first card payment can take up to two weeks to deposit while Stripe, which powers Rho’s card payment features, completes its initial review.

Rho Invoicing remains free for all Rho customers, aside from card processing fees, and supports up to 100 line items per invoice with per-line sales tax, recurring billing, payment matching, and a fully white-labeled template that carries the business’s brand rather than Rho’s, with virtual account numbers that keep the business’s actual bank details private. Rho invoices sync into QuickBooks Online as accounts receivable through Rho’s direct integration, so AR aging stays accurate without duplicate entry.

Card payments run through the same Rho account a business already uses for banking, corporate cards, and bill pay. No merchant account. No second dashboard. No new password to add to a growing list. Getting paid should not add another tool to the financial stack.

Availability is limited to eligible Rho Invoicing customers for USD-denominated invoices. Access to and enablement of card payment functionality requires completion of Stripe’s verification process and is subject to third-party underwriting and approval, which is not guaranteed.

To learn more, read how to accept credit card payments with Rho Invoicing.

About Rho

Rho is the modern banking platform built for the AI era. Startups and growth-stage companies can open accounts in minutes, issue cards, manage expenses, pay bills, and close the books – all in one connected platform backed by real human support.

Rho is a fintech company, not a bank or an FDIC-insured depository institution. Checking account and card services provided by Webster Bank, a division of Santander Bank, N.A. Member FDIC.

Card payment features on Rho Invoicing, including credit card, debit card, and Google Pay options, are powered by Stripe, Inc. This content is for informational purposes only. It doesn’t necessarily reflect the views of Rho and should not be construed as legal, tax, benefits, financial, accounting, or other advice. If you need specific advice for your business, please consult with an expert, as rules and regulations change regularly.

Media Contact:
Justin Wolz
justin.wolz@rho.co
(919) 306-7084

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SOURCE Rho

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Amwell Receives Frost & Sullivan’s 2026 United States Technology Innovation Leadership Recognition for Technology-Enabled Care Platforms

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Amwell® is transforming virtual care delivery through its unified Amwell Platform, combining interoperability, clinical integration, and intelligent orchestration to improve access, efficiency, and outcomes.

SAN ANTONIO, Sept. 4, 2026 /CNW/ — As healthcare organizations move beyond fragmented telehealth solutions toward connected virtual care models, Amwell is helping redefine how digital care is delivered at scale. Frost & Sullivan is pleased to recognize Amwell with the 2026 United States Technology Innovation Leadership Recognition in the Technology-Enabled Care Platforms industry for its ability to address healthcare fragmentation through a unified platform that connects patients, health plan members, clinicians, and partner ecosystems across the care continuum.

Frost & Sullivan evaluates companies through a rigorous benchmarking process across two core dimensions: strategy effectiveness and strategy execution. Amwell excelled in both, demonstrating its ability to align strategic initiatives with evolving healthcare needs while executing with flexibility, scalability, and measurable customer impact. “The combination of reliability, flexibility, and clinically integrated workflows positions the Amwell Platform as a strategic enabler for organizations seeking to reduce fragmentation, improve member engagement with covered programs, expand access to care, and create more connected healthcare experiences,” said Sagar Mukhekar, Industry Analyst, Frost & Sullivan.

Guided by a strategy centered on connected care, interoperability, and continuous, digital innovation, Amwell has positioned the Amwell Platform as an operating layer for next-generation healthcare delivery. Rather than relying on disconnected point solutions, the platform integrates technology, services, and clinical intelligence to orchestrate personalized care experiences across virtual primary care, urgent care, behavioral health, chronic condition management, and specialized digital programs.

Backed by 20 years of technology-enabled care innovation, more than 90 million covered lives, and over 38.7 million virtual visits, Amwell continues to help health plans and healthcare organizations modernize digital care delivery at scale.

“As healthcare becomes more digital, it risks becoming more fragmented. Health plans need more than point solutions. They need enterprise infrastructure, clinical integration, and an open platform that brings partners and programs together. Our vision at Amwell is that technology creates value when it improves access, engagement, quality, and efficiency, and produces measurable clinical and business outcomes. We’re honored by this recognition from Frost & Sullivan,” said Dan Zamansky, Chief Product and Technology Officer at Amwell.

Amwell’s enterprise scale includes supporting the digital transformation of the Defense Health Agency’s Military Health System, serving approximately 9.6 million beneficiaries. The company’s commitment to measurable outcomes is also reflected in a landmark National Institute of Mental Health (NIMH)-funded study, published in Nature Human Behaviour and among the largest studies of its kind. The study found that students offered SilverCloud® by Amwell® engaged in mental healthcare at more than double the rate of traditional care, experienced lower rates of mental health disorders, and generated an estimated $1.18 million in avoided costs for the study population.

The company further differentiates its platform through intelligent orchestration and navigation, helping guide members to appropriate programs while giving clinicians visibility across care plans. Amwell also evaluates integrated third-party programs for clinical effectiveness, scalability, and enterprise readiness.

Frost & Sullivan commends Amwell for setting a high standard in competitive strategy, execution, and technological innovation. The company’s unified approach to digital care is helping reduce fragmentation, improve access, strengthen operational efficiency, and support more equitable and sustainable healthcare delivery.

Each year, Frost & Sullivan presents the Technology Innovation Leadership Recognition to a company that demonstrates outstanding strategy development and implementation, resulting in measurable improvements in market share, customer satisfaction, and competitive positioning. The recognition identifies forward-thinking organizations that are reshaping their industries through innovation and growth excellence.

Frost & Sullivan Best Practices Recognition

Frost & Sullivan’s Best Practices Recognitions honor companies across regional and global markets that exhibit exceptional achievement and consistent excellence in areas such as leadership, technological innovation, customer experience, and strategic product development. Each recognition is the result of a rigorous analytical process in which Frost & Sullivan industry experts benchmark performance through comprehensive interviews, deep-dive analysis, and extensive secondary research. The goal is to identify true best-in-class organizations that are driving transformative growth and setting new industry standards.
Contact us: Start the discussion.

Contact:
Ashley Shreve
E: ashley.weinkauf@frost.com 

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Midea Brings “Simply ideal” to Life at IFA 2026

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BERLIN, Sept. 4, 2026 /PRNewswire/ — At IFA 2026, Midea brings its “Simply ideal” vision to life through the latest innovations, designed to bring greater intelligence, comfort, efficiency and ease to the home.

The exhibition also highlights Midea’s new five-year partnership with FC Barcelona.

The Midea Suites: Ways to Master the Home

The new SMART MASTER showcases Midea’s AI-powered home ecosystem. The AI Agent enables more natural, intuitive interaction with appliances across daily household scenarios. Midea Robot brings AI into the physical world through cooking, cleaning, laundry, care and whole-home control.

At IFA 2026, Midea unveiled its new AI voice-controlled air conditioner. Cliff Liang, General Manager of Enterprise Commercial for the China Region at Microsoft, joined the Midea event and shared Microsoft’s perspective on the next phase of AI.

AI ECOMASTER coordinates appliances and connected systems through intelligent power management. It learns household routines and adapts to changing needs for greater flexibility and comfort.

For homes where every inch counts, SPACE MASTER delivers more usable capacity within the same external dimensions, as demonstrated by the refrigerator’s expanded storage.

Alongside the MASTER Suites, the BUILT-IN Series includes the Milanese-inspired Ispira Series, combining cohesive design with intelligent functionality for an integrated cooking experience.

The Midea Scenarios: Innovation for Everyday Living

Comfort begins with the air around us. Midea’s R290 Series responds to growing demand for efficient cooling. It combines advanced compressor and safety-sealing technologies with ultra-low-GWP R290 refrigerant, delivering around 10% higher energy efficiency. Residential applications include H-Pack and PortaSplit, with PortaSplit set to adopt R290 in 2027.

In the kitchen, technology simplifies daily routines, from food storage and cooking to after-meal care. The Visionary Series refrigerators make food easier to see and access through GlassVision, hands-free lighting and clear, even illumination.

The InfiniteFit Series hobs feature an ultra-slim design for seamless integration into European kitchens, while OmniFlex enables flexible cookware placement. The PizzaPro built-in oven combines rapid heating with an 81L cavity, balancing speed with capacity.

After the meal, the Tri-GreenApex System brings washing, drying and storage together while using around 50% less energy than required for Europe’s highest A rating.

Laundry brings its own everyday needs. Midea’s family laundry room concept combines multi-drum solutions for different garment-care needs, allowing separate loads to run at the same time. The OMNI SERIES offers flexible combinations to suit different household routines.

Tobin Richardson, President and CEO of the Connectivity Standards Alliance, introduced Matter at Midea’s booth, highlighting its open, secure, interoperable framework and Midea’s role in advancing smart appliance connectivity.

Partnership and Brand Portfolio

At IFA 2026, Midea celebrated its partnership through an immersive FC Barcelona experience at its booth. FC Barcelona legend Carles Puyol made a special appearance, sharing insights from his career on leadership, teamwork and the pursuit of excellence. His presence reflected Midea and FC Barcelona’s shared commitment to world-class performance.

As part of Midea Group’s multi-brand portfolio, TEKA presents its latest innovations under the “Meaningful Experiences Through Technology” concept, including its new coffee machine range, the In-Line Series and Laundry Care solutions, bringing European design and functionality to modern living.

About Midea and Midea Group

Midea is one of over 10 brands within the Smart Home Business of Midea Group.

Founded in 1968, Midea Group is a leading global technology company and one of the world’s largest home appliance manufacturers. As a Fortune Global 500 enterprise, it ranked No. 231 in 2026. The Group has streamlined its core operations into seven high-growth business pillars to drive future growth: Smart Home, Industrial Technologies, Building Technologies, KUKA, New Energy, Midea Healthcare, and ANNTO Logistics.

www.midea-group.com

www.midea.com

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