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Conversational Computing Platform Market size is set to grow by USD 35.64 billion from 2024-2028, Reduction in time and cost required to develop conversational computing platforms to boost the market growth, Technavio

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NEW YORK, July 29, 2024 /PRNewswire/ — The global conversational computing platform market size is estimated to grow by USD 35.64 billion from 2024-2028, according to Technavio. The market is estimated to grow at a CAGR of 55.15% during the forecast period. Reduction in time and cost required to develop conversational computing platforms is driving market growth, with a trend towards use of ai in conversational computing platforms. However, issues associated with data privacy poses a challenge. Key market players include Alphabet Inc., Amazon.com Inc., Amelia US LLC, Artificial Solutions International AB, Creative Virtual Ltd., Eudata, Inbenta Holdings Inc., International Business Machines Corp., Jio Haptik Technologies Ltd., Kore.ai Inc., Liveperson Inc., Meta Platforms Inc., Microsoft Corp., onereach.ai, Oracle Corp., Pypestream Inc., Rasa Technologies Inc., Rulai, Salesforce Inc., and SmarTek21 LLC.

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Forecast period

2024-2028

Base Year

2023

Historic Data

2018 – 2022

Segment Covered

Type (Virtual digital assistants and Chatbots) and Geography (North America, APAC, Europe, South America, and Middle East and Africa)

Region Covered

North America, APAC, Europe, South America, and Middle East and Africa

Key companies profiled

Alphabet Inc., Amazon.com Inc., Amelia US LLC, Artificial Solutions International AB, Creative Virtual Ltd., Eudata, Inbenta Holdings Inc., International Business Machines Corp., Jio Haptik Technologies Ltd., Kore.ai Inc., Liveperson Inc., Meta Platforms Inc., Microsoft Corp., onereach.ai, Oracle Corp., Pypestream Inc., Rasa Technologies Inc., Rulai, Salesforce Inc., and SmarTek21 LLC

Key Market Trends Fueling Growth

Conversational computing platforms have evolved from handling basic customer queries to executing complex tasks, thanks to advancements in AI and machine learning. AI algorithms analyze customer conversations to determine their needs and take appropriate actions. Sentiment analysis helps understand customer moods, while real-time analytics enables quick human intervention when necessary. Chatbots use natural language processing (NLP) to summarize key information, assisting with product queries and technical support. An example is Woebot, a chatbot using AI technologies for mental health support, implementing cognitive behavioral therapy and dialectical behavior therapy techniques. Woebot, created by Stanford University experts, sends over a million messages weekly to help users cope with depression, anxiety, or loneliness. 

The Conversational Computing Platform market is experiencing significant growth as businesses adopt chatbots, text assistants, and voice assistants for advertising, customer service, and internal enterprise systems. Natural language processing (NLP), machine learning (ML), and deep learning are key technologies driving this trend. Cloud-based solutions are popular due to their flexibility and scalability. Telecom, entertainment and media, travel and hospitality, IT and telecom, and startups are major industries investing in conversational AI and generative AI. NLP and ML enable voice recognition technologies for AI chatbots on messaging services and platforms. Customer bases are expanding as these technologies improve digital transformation, remote work, and IT department efficiency. Big Data, IoTs, Blockchain, and bi data analytics are also integrating with conversational computing platforms for enhanced capabilities. 

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Market Challenges

Conversational computing platforms, which include chatbots and virtual digital assistants, offer valuable insights for businesses by identifying search and buying patterns, consumer behavior, and more. However, data privacy is a significant concern for users. These platforms learn and improve through feedback and behavioral data, but the collection and use of personal information raises privacy and security concerns. Regulations like the GDPR limit data collection and usage, and some conversational computing platforms provide data ownership to customers. However, not all vendors offer this flexibility, and users may not fully understand the data being shared and third-party policies. Compliance with regulations, such as GDPR, is crucial, but some platforms offer workarounds to generate insights while adhering to regulations. Overall, addressing privacy concerns is essential for the growth of the conversational computing market.The Conversational Computing Platform market is witnessing significant growth due to the increasing demand for AI-driven solutions that enhance customer engagement and automate business processes. IT and telecom industries are leading the way, integrating Conversational AI, Generative AI, Computer vision, and Voice recognition technology into their offerings. Messaging services and platforms are also adopting conversational computing solutions to provide more personalized customer service. However, challenges persist. Integrating conversational computing with internal enterprise systems and remote work environments requires IT departments to adapt. Natural Language Interfaces, NLP, ML, and Voice recognition technologies pose challenges in understanding complex queries and providing accurate responses. Big Data, IoTs, Blockchain, Bi data analytics, and AI-based technology require robust conversational techniques for effective information dissemination. Digital Marketing managers seek AI-driven conversational techniques for automated customer queries, insurance quotes, and claims inquiries. Healthcare and other industries also benefit from conversational computing, improving customer satisfaction and streamlining business processes.

For more insights on driver and challenges – Download a Sample Report

Segment Overview 

This conversational computing platform market report extensively covers market segmentation by

Type 1.1 Virtual digital assistants1.2 ChatbotsGeography 2.1 North America2.2 APAC2.3 Europe2.4 South America2.5 Middle East and Africa

1.1 Virtual digital assistants-  The Conversational Computing Platform market is experiencing significant growth as businesses seek to enhance customer engagement and streamline operations. These platforms enable natural language processing, allowing for human-like interactions between users and machines. Companies can build chatbots and voice assistants to handle customer queries, automate workflows, and gather valuable data. This technology is transforming industries, from retail and finance to healthcare and education. By integrating conversational computing into their strategies, businesses can improve customer satisfaction, reduce response times, and gain a competitive edge.

For more information on market segmentation with geographical analysis including forecast (2024-2028) and historic data (2018 – 2022)  – Download a Sample Report

Learn and explore more about Technavio’s in-depth research reports

The global Cloud AI market is projected to reach $122 billion by 2028, driven by increasing adoption of AI-powered services across industries. Cloud AI solutions offer scalable, cost-effective data processing and advanced analytics. Meanwhile, the Edge Computing market is expected to hit $80 billion by 2027, fueled by the demand for real-time data processing and reduced latency. Edge computing complements Cloud AI by enabling faster decision-making at the data source, enhancing overall system efficiency and performance. Both markets are experiencing rapid growth due to technological advancements and rising enterprise needs.

Research Analysis

Conversational computing solutions have revolutionized the way businesses interact with their customers and automate business processes. These technologies, which include speech synthesis and recognition, natural language understanding, and neural networks, enable AI-based systems to understand and respond to customer queries, provide insurance quotes and claims inquiries, and even offer healthcare consultations. Automated conversational techniques, such as chatbots and conversational AI, have become essential tools for digital marketing managers to enhance customer satisfaction and engagement. Generative AI and computer vision are also being integrated into conversational computing platforms to provide more personalized and visual experiences. Voice recognition technology and AI chatbots are transforming messaging services and platforms, making customer service more efficient and effective. Overall, conversational computing is a rapidly growing market that offers significant benefits for businesses and consumers alike.

Market Research Overview

Conversational computing solutions are revolutionizing the way businesses interact with their customers and internal systems. Speech synthesis and speech recognition, powered by neural networks and natural language understanding, enable automated conversational techniques for handling customer queries, providing insurance quotes, and managing claims inquiries. These technologies are not limited to customer service but also extend to healthcare, digital marketing, advertising, and more. AI-based technology, including natural language processing, machine learning, and deep learning, plays a crucial role in understanding and responding to customer needs. Conversational AI, generative AI, computer vision, and voice recognition technologies are transforming industries such as telecom, entertainment and media, travel and hospitality, and startups. Consulting and training, support and maintenance, cloud services, and IT departments are essential for implementing and optimizing conversational computing solutions. Remote work and internal enterprise systems are also benefiting from these advanced technologies. Big Data, IoTs, Blockchain, and Bi data analytics are integral to enhancing the capabilities of conversational computing platforms.

Table of Contents:

1 Executive Summary
2 Market Landscape
3 Market Sizing
4 Historic Market Size
5 Five Forces Analysis
6 Market Segmentation

TypeVirtual Digital AssistantsChatbotsGeographyNorth AmericaAPACEuropeSouth AmericaMiddle East And Africa

7 Customer Landscape
8 Geographic Landscape
9 Drivers, Challenges, and Trends
10 Company Landscape
11 Company Analysis
12 Appendix

About Technavio

Technavio is a leading global technology research and advisory company. Their research and analysis focuses on emerging market trends and provides actionable insights to help businesses identify market opportunities and develop effective strategies to optimize their market positions.

With over 500 specialized analysts, Technavio’s report library consists of more than 17,000 reports and counting, covering 800 technologies, spanning across 50 countries. Their client base consists of enterprises of all sizes, including more than 100 Fortune 500 companies. This growing client base relies on Technavio’s comprehensive coverage, extensive research, and actionable market insights to identify opportunities in existing and potential markets and assess their competitive positions within changing market scenarios.

Contacts

Technavio Research
Jesse Maida
Media & Marketing Executive
US: +1 844 364 1100
UK: +44 203 893 3200
Email: media@technavio.com
Website: www.technavio.com/

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ToolDance Unveils X1 Smart Desktop CNC Mill at IFA 2026

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BERLIN, Sept. 4, 2026 /PRNewswire/ — ToolDance, a technology company focused on intelligent desktop CNC solutions, officially unveiled its flagship product ToolDance X1 Smart Desktop CNC Mill at IFA 2026 in Berlin, Germany.

On the first day of the exhibition, ToolDance attracted significant attention from professional users, makers, and industry audiences with live demonstrations showcasing the complete workflow from preparation to finished parts. Learn more about the X1 Smart Desktop CNC Mill.

“What has been especially encouraging at IFA is seeing people watch the X1 turn raw material into a finished part and immediately start thinking about how they could use it in their own work,” said Will Wang, Founder and CEO of ToolDance. “Our goal is to bring professional CNC capabilities to makers, engineers, and small businesses in a more accessible desktop format, while retaining the performance required for real manufacturing tasks.”

ToolDance’s participation in IFA 2026 reflects the company’s commitment to making industrial-grade manufacturing capabilities more accessible in personal workspaces.

The X1 features a 1,500W permanent magnet synchronous motor (PMSM) spindle that maintains strong torque at lower spindle speeds for demanding roughing operations and reaches speeds of up to 24,000rpm for precise finishing. It delivers positioning repeatability of ±0.01mm.

Its three-axis work envelope measures 400 × 265 × 180mm, providing room for functional parts such as fixtures, molds, machine plates, and housings, as well as multi-part production in a single setup. Support for tool shanks up to 10mm expands the range of cutters available for heavier material removal and larger tools.

The X1 supports both dry machining and flood-coolant machining across a range of metals, wood, and engineering plastics. Continuous coolant flow helps control heat, clear chips, and support stable cutting in demanding metal applications. Its cast aluminum-alloy frame is reinforced along critical load paths to increase rigidity and reduce vibration, supporting stable machining, consistent accuracy, and clean surface finishes.

On the software side, ToolDance Studio, developed in-house by ToolDance, is designed to lower the barrier to CNC machining through a streamlined three-step workflow from model to finished part.

Its Design for Manufacturability (DFM) analysis checks geometry, tool access, stock, and machining constraints to help users identify potential issues before cutting begins. The Workholding Guidance System recommends workholding setups for each operation based on part geometry and machining parameters, with step-by-step visual guidance. Its image-to-model feature can also generate editable geometry from photographs or reference images.

A nine-tool automatic tool changer (ATC) automates tool changes across operations ranging from roughing and drilling to finishing, chamfering, threading, and engraving, reducing the need for manual tool changes during multi-operation jobs.

The X1 is also designed as an expandable platform. With the optional simultaneous four or five-axis module, it can machine complex parts, curved surfaces, and fine details in a single setup, reducing re-clamping while maintaining alignment and accuracy.

The ToolDance X1 will remain on display at Hall 17, Booth H17-205 at Messe Berlin from Sept. 4–8, 2026, with live machining demonstrations taking place throughout the event. The product is scheduled to launch on Kickstarter in October 2026.

For more information, visit: https://www.tooldance.ai

About ToolDance

ToolDance is a technology company focused on  smart desktop CNC solutions. With the vision of “Your Personal Factory,” ToolDance integrates hardware, software, and automation to make industrial-grade manufacturing capabilities more accessible, helping makers, engineers, professionals, and small businesses turn ideas into physical products more efficiently.

Note: Please translate the content first and provide a preview. The photos will be provided on Sept. 4.

Media Contact: info@tooldance.ai

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Amwell Receives Frost & Sullivan’s 2026 United States Technology Innovation Leadership Recognition for Technology-Enabled Care Platforms

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Amwell® is transforming virtual care delivery through its unified Amwell Platform, combining interoperability, clinical integration, and intelligent orchestration to improve access, efficiency, and outcomes.

SAN ANTONIO, Sept. 5, 2026 /PRNewswire/ — As healthcare organizations move beyond fragmented telehealth solutions toward connected virtual care models, Amwell is helping redefine how digital care is delivered at scale. Frost & Sullivan is pleased to recognize Amwell with the 2026 United States Technology Innovation Leadership Recognition in the Technology-Enabled Care Platforms industry for its ability to address healthcare fragmentation through a unified platform that connects patients, health plan members, clinicians, and partner ecosystems across the care continuum.

Frost & Sullivan evaluates companies through a rigorous benchmarking process across two core dimensions: strategy effectiveness and strategy execution. Amwell excelled in both, demonstrating its ability to align strategic initiatives with evolving healthcare needs while executing with flexibility, scalability, and measurable customer impact. “The combination of reliability, flexibility, and clinically integrated workflows positions the Amwell Platform as a strategic enabler for organizations seeking to reduce fragmentation, improve member engagement with covered programs, expand access to care, and create more connected healthcare experiences,” said Sagar Mukhekar, Industry Analyst, Frost & Sullivan.

Guided by a strategy centered on connected care, interoperability, and continuous, digital innovation, Amwell has positioned the Amwell Platform as an operating layer for next-generation healthcare delivery. Rather than relying on disconnected point solutions, the platform integrates technology, services, and clinical intelligence to orchestrate personalized care experiences across virtual primary care, urgent care, behavioral health, chronic condition management, and specialized digital programs.

Backed by 20 years of technology-enabled care innovation, more than 90 million covered lives, and over 38.7 million virtual visits, Amwell continues to help health plans and healthcare organizations modernize digital care delivery at scale.

“As healthcare becomes more digital, it risks becoming more fragmented. Health plans need more than point solutions. They need enterprise infrastructure, clinical integration, and an open platform that brings partners and programs together. Our vision at Amwell is that technology creates value when it improves access, engagement, quality, and efficiency, and produces measurable clinical and business outcomes. We’re honored by this recognition from Frost & Sullivan,” said Dan Zamansky, Chief Product and Technology Officer at Amwell.

Amwell’s enterprise scale includes supporting the digital transformation of the Defense Health Agency’s Military Health System, serving approximately 9.6 million beneficiaries. The company’s commitment to measurable outcomes is also reflected in a landmark National Institute of Mental Health (NIMH)-funded study, published in Nature Human Behaviour and among the largest studies of its kind. The study found that students offered SilverCloud® by Amwell® engaged in mental healthcare at more than double the rate of traditional care, experienced lower rates of mental health disorders, and generated an estimated $1.18 million in avoided costs for the study population.

The company further differentiates its platform through intelligent orchestration and navigation, helping guide members to appropriate programs while giving clinicians visibility across care plans. Amwell also evaluates integrated third-party programs for clinical effectiveness, scalability, and enterprise readiness.

Frost & Sullivan commends Amwell for setting a high standard in competitive strategy, execution, and technological innovation. The company’s unified approach to digital care is helping reduce fragmentation, improve access, strengthen operational efficiency, and support more equitable and sustainable healthcare delivery.

Each year, Frost & Sullivan presents the Technology Innovation Leadership Recognition to a company that demonstrates outstanding strategy development and implementation, resulting in measurable improvements in market share, customer satisfaction, and competitive positioning. The recognition identifies forward-thinking organizations that are reshaping their industries through innovation and growth excellence.

Frost & Sullivan Best Practices Recognition

Frost & Sullivan’s Best Practices Recognitions honor companies across regional and global markets that exhibit exceptional achievement and consistent excellence in areas such as leadership, technological innovation, customer experience, and strategic product development. Each recognition is the result of a rigorous analytical process in which Frost & Sullivan industry experts benchmark performance through comprehensive interviews, deep-dive analysis, and extensive secondary research. The goal is to identify true best-in-class organizations that are driving transformative growth and setting new industry standards.
Contact us: Start the discussion.

Contact:
Ashley Shreve
E: ashley.weinkauf@frost.com 

SOURCE Frost & Sullivan

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MiniTool Released MovieMaker 8.9 with Advanced Keyframe Animation

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VANCOUVER, BC, Sept. 4, 2026 /PRNewswire/ — MiniTool Software Limited has released MiniTool MovieMaker 8.9, a significant update to its video editing software. The latest version focuses on empowering creators with advanced keyframe animation controls, a more streamlined installation experience, and an optimized export button for a smoother experience.

Precise Control with Keyframe Animation

The hallmark of MiniTool MovieMaker 8.9 is the introduction of keyframe animation for video, images, and elements. Users can now set keyframes for position, scale, and rotation at different points. As a result, they can easily generate smooth, cinematic motion effects.

The position parameter supports accurate X- and Y-axis adjustments, allowing flexible horizontal and vertical movement of clips to achieve natural screen scrolling and displacement effects. The scale feature allows for seamless zoom-in and zoom-out transitions, enabling users to zoom in on a clip and highlight key visual elements. Coupled with rotation control, which supports precise angle adjustments, the three tools work together to deliver smooth, dynamic visual effects.

Designed with simplicity and accessibility in mind, this update brings intuitive keyframe animation tools without complex settings. It balances powerful editing capabilities and ease of use, allowing users to easily bring static photos to life and create custom movements for high-quality visual content.

Installation Package Optimization for Faster Setup

MiniTool MovieMaker 8.9 places a strong emphasis on the installation package. In this latest release, the development team has reduced the overall installation package size, enabling a faster, more streamlined download and setup experience. This enhancement not only saves disk space but also improves application launch speeds. As a result, creators can quickly run the software and start working on their projects with minimal delay.

Enhanced Export UI for a Seamless Final Step

The final export stage is crucial to the editing workflow. This time, MiniTool MovieMaker 8.9 brings a new export button with a redesigned interface. This update optimizes the export button and provides intuitive guidance. Therefore, users can quickly locate the button for exporting their projects, whether they are absolute beginners or experienced editors.

About MiniTool MovieMaker

MiniTool MovieMaker is an easy-to-use video editing program designed for beginners, featuring a clean interface and a variety of effects, text templates, stickers, filters, and transitions for quick video creation.

The software offers a flexible multi-track timeline where users can layer and independently manage video tracks and audio tracks to create complex compositions, such as picture-in-picture (PiP) effects and video collages. Users can also place visual elements on different layers and lock tracks to prevent accidental edits.

More importantly, this editing tool can export videos in 1080P or 4K for free and without watermarks, ensuring high-quality, professional-looking results.

About MiniTool® Software Ltd.

MiniTool® Software Ltd. is a software development company specializing in providing software services across multiple fields, including video editing, screen recording, video conversion and compression, video enhancement, as well as disk partition management.

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SOURCE MiniTool® Software Limited

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