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Battery Electric Vehicle Collision Claims Continue to Rise Despite Sales Slowdown

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Claims frequency for repairable battery electric vehicles has jumped 45% in the U.S. and 39% in Canada year-over-year while increasing more gradually for hybrids.

SAN DIEGO, Aug. 15, 2024 /PRNewswire/ — Mitchell, an Enlyte company and leading technology and information provider for the Property & Casualty (P&C) claims and Collision Repair industries, today published its Q2 2024 Plugged-In: EV Collision Insights report. This edition features the latest U.S. and Canadian claims data on battery electric vehicles (BEVs), mild hybrid electric vehicles (MHEVs) and plug-in hybrid electric vehicles (PHEVs)—highlighting how differences in their complexity and construction are affecting claim costs and repair operations.

“Although BEV sales have slowed in 2024, sales of mild and plug-in hybrid automobiles remain strong,” said Ryan Mandell, Mitchell’s director of claims performance. “Like BEVs, these vehicles can be costlier to repair after a collision when compared to their internal combustion engine, or ICE, counterparts. However, with both an ICE and small electric battery, mild hybrids are remarkably similar to gasoline-only powered automobiles when it comes to claims severity.”

In Q2 2024, average claims severity for repairable MHEVs was $4,726 in the U.S. and $5,302 in Canada. For vehicles with an ICE, it was $4,806 in the U.S. and $4,958 in Canada, a difference of $80 and $344, respectively. Since PHEVs rely on a larger, high-voltage battery in addition to a secondary ICE, their average severity is more closely aligned to BEVs at $5,059 versus $5,753 in the U.S. and $5,665 versus $6,534 in Canada.

Other notable findings in this quarter’s report include:

Total Loss Frequency: The total loss frequency of BEVs and 2021 and newer gasoline-powered vehicles—which are comparable in their complexity and cost to repair—remains similar at 9.16% for BEVs in the U.S. versus 9.45% for ICE automobiles and 7.24% versus 8.52% respectively in Canada.Repair Operations: Although BEV collision-damage estimates have a higher average number of mechanical labor hours than ICE appraisals (5.21% compared to 8.18%), they are less likely to include frame labor. Frame labor is added when technicians use a hydraulic frame machine to straighten both full ladder frame components and unibody structures. The lack of this labor type on BEV estimates could mean that their design is more effective at preventing crash energy from damaging the vehicle’s structural components.Parts Utilization: OEM parts continue to be used more frequently in the repair of BEVs, with 89% of the parts dollars on estimates for repairable BEVs being OEM parts as compared to 65% for ICE automobiles.

To download the Q2 2024 report, visit the Mitchell website. You can also subscribe to future issues or find previous reports online at www.mitchell.com/plugged-in.

About Mitchell International
Headquartered in San Diego, Calif., Mitchell International, Inc. delivers smart technology solutions and services to the auto insurance, collision repair, disability and workers’ compensation industries. Through deep industry expertise, connections throughout the insurance ecosystem and advanced technology such as artificial intelligence and cloud-based solutions, Mitchell helps its customers and clients succeed in today’s ever-changing environment. Each month, Mitchell processes tens of millions of transactions for more than 300 insurance providers, 20,000 collision repair facilities and 70,000 pharmacies. Its comprehensive solution and service portfolio empowers clients to restore lives after a challenging event.

Mitchell, Genex and Coventry have aligned their joint industry expertise and advanced technology solutions to form Enlyte, a parent brand with nearly 6,000 associates committed to simplifying and optimizing property, casualty and disability claims processes and services.

For collision repair and property and casualty updates and perspectives, follow us on LinkedIn or X (@MitchellRepair and @MitchellClaims).

View original content to download multimedia:https://www.prnewswire.com/news-releases/battery-electric-vehicle-collision-claims-continue-to-rise-despite-sales-slowdown-302222251.html

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Pavlov Media Employees Give Back Through Nationwide Day of Service, Contributing More Than 500 Volunteer Hours

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More than 100 team members supported local nonprofits, community organizations, and environmental initiatives across the United States.

CHAMPAIGN, Ill., Nov. 6, 2026 /PRNewswire/ — Pavlov Media, a leading provider of fiber-optic Internet and managed Wi-Fi solutions, recently brought employees together for a company-wide Day of Service, contributing more than 500 hours of volunteer work to communities across the United States. The event builds on the company’s ongoing commitment to giving back through Pavlov Cares, its community outreach and philanthropic program.

More than 100 Pavlov Media employees participated in the initiative, dedicating their time to supporting local nonprofits, environmental conservation efforts, food assistance programs, and other community-focused organizations.

The Day of Service brought employees together around a shared commitment to making a meaningful difference in the communities where they live and work. From supporting food banks and animal rescue organizations to maintaining public spaces and assisting local nonprofits, team members stepped away from their daily responsibilities to give back.

“At Pavlov Media, our commitment to the communities we serve extends beyond providing Internet,” says Cory Douglas, CEO of Pavlov Media. “Through our Pavlov Cares program, we support organizations that strengthen the places where we live and work. Seeing more than 100 employees come together for this initiative is a reflection of the people who make up our organization.”

Making an Impact Across Communities

Employees volunteered with a variety of organizations and community initiatives, including:

Salt & Light (Champaign/Urbana, IL): Supporting community assistance programs in Central Illinois.Eastern Illinois Foodbank (Urbana, IL): Contributing to efforts addressing food insecurity.Champaign Public Library (Champaign, IL): Supporting a valuable community resource.Champaign County Forest Preserve District (Champaign County, IL): Assisting with invasive plant removal and botanical garden maintenance.Moore’s Rescue Ranch/Kitty Crib (Urbana, IL): Supporting local animal rescue and care efforts.Aikman Wildlife Adventure (Arcola, IL): Enhancing visitor spaces through grounds maintenance and revitalizing the indoor play area.Atlanta Food Bank (Atlanta, GA): Supporting efforts to address food insecurity in Georgia.GRACE Marketplace (Gainesville, FL): Supporting programs assisting individuals experiencing homelessness.Corinth Park District (Corinth, TX): Helping maintain community parks and recreational spaces. 

Connecting Through Community Service

Pavlov Media’s Day of Service provided employees with an opportunity to collaborate outside the workplace while supporting organizations that make a difference in their communities.

With more than 500 hours of service contributed nationwide, the initiative reflects the collective impact employees can make when they come together for a shared purpose.

Through our Pavlov Cares program, Pavlov Media continues to support local and national organizations dedicated to strengthening communities and improving lives. The company’s Day of Service reflects this ongoing commitment, bringing employees together to make a meaningful difference beyond their everyday work.

Learn more about Pavlov Cares at www.pavlovmedia.com/pavlov-cares/.

About Pavlov Media

Pavlov Media is a provider of fiber-optic Internet and managed Wi-Fi solutions serving residential communities, multifamily properties, student housing, and businesses across the United States. With a focus on connectivity, innovation, and customer experience, Pavlov Media delivers Internet solutions designed to meet the evolving needs of the communities it serves.

Learn more at https://mdu.pavlovmedia.com/

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Urban Outfitters Invites Everyone to the Party with “All Together Now: More the Merrier” Holiday Campaign

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Rooted in Gen Z insights, UO celebrates the season with the most coveted gifts, festive fashion, and community experiences, kicking off with a holiday celebration in partnership with DoorDash.

PHILADELPHIA, Nov. 6, 2026 /PRNewswire/ — Urban Outfitters is inviting everyone to the party this holiday season with the launch of “All Together Now: More the Merrier,” an omnichannel campaign that taps into the personal style and shared experiences that make the season special. Building on the brand’s All Together Now platform, the campaign celebrates the joy of coming together and captures the excitement of the season, from getting ready and finding the perfect outfit to showing up and celebrating with friends.

At the heart of the campaign is UO’s understanding of how Gen Z lives, shops, and celebrates. Insights from UO Insiders, the brand’s community of more than 10,000 Gen Z shoppers, students, and influencers, reveal that 85% of Gen Z shoppers self-gift during the holidays—purchasing an average of seven to eight items for themselves. Alongside self-gifting, 78% of Gen Z prefer to shop with someone else, underscoring this generation’s focus on community and togetherness.

“At Urban Outfitters, everything starts with understanding our customer,” said Shea Jensen, President of Urban Outfitters. “More the Merrier brings together the products, brands, and experiences they love, with new ways to discover and make the holiday season even more memorable.”

The campaign kicked off with an exclusive launch party in Los Angeles on November 5, reuniting members of UO’s always-on community, including Meet Me@UO Joshua Tree attendees, All Together Now commercial cast members, and Game Day student ambassadors. Designed for connection, creativity, and community, the evening featured seasonal activations, including white elephant, customization stations, and a surprise UO Live performance by Grammy-nominated artist DESTIN CONRAD. The party was brought to life in partnership with DoorDash, building on the UO’s strategy to make last-minute gifting and getting-ready essentials more accessible through on-demand delivery.

Extending the celebration beyond Los Angeles, UO brings the ultimate holiday house party to life across its digital channels and stores through doorbell-inspired creative, festive editorial imagery and specialized gift shops. Content from the campaign’s editorial shoot extends the house party atmosphere across social and digital channels, with select video content featured on connected TV (CTV) platforms, including Hulu, Disney+, ESPN+ and Peacock.

The in-store and online UO Holiday Gift Shop features a curated assortment of exclusive collections and seasonal must-haves across apparel, footwear, beauty, and home. New Analog Gifting, Scent Shop, and Cozy Shop destinations bring the season’s most coveted gifts to life, curated around Gen Z’s evolving shopping habits and interests.

With giving at the heart of the season, UO is continuing to put community first through its three-month Giving Season initiative, running November to January. Alongside ongoing brand donations, customers can make contributions at checkout to support six of UO’s longstanding nonprofit partners: Altadena Girls, Active Minds, Creatives Want Change, Glisten, Rock to the Future, and Asian Arts Initiative.

For more information, visit urbanoutfitters.com.

About Urban Outfitters
Urban Outfitters is a global lifestyle brand dedicated to fueling the next generation’s individuality through a unique blend of product, creativity, music, and youth culture. Founded in 1970 in a small space across from the University of Pennsylvania, Urban Outfitters now operates over 200 stores across the United States, Canada, and Europe, alongside a dynamic digital presence. Empowering bold self-expression, Urban Outfitters leads with its distinctive designs and curated selection of women’s, men’s, accessories, and home products, and best-in-class brand partnerships. For more information, visit Urban Outfitters at www.urbanoutfitters.com.

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ExpertCrowd and HUD Collaborate to Advance AI Training and Evaluation, Release SWE Benchmark

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SAN FRANCISCO, Nov. 6, 2026 /PRNewswire/ — ExpertCrowd, Toptal‘s platform for training and improving AI models and systems, today announced a collaboration with HUD, a Y Combinator-backed startup that provides tools for building AI training data through its DataVendor™ marketplace. Together, the teams released ExpertCrowd-SWE, a software engineering benchmark that evaluates the performance of frontier-grade LLMs and coding agents.

As AI systems take on increasingly complex work, measuring their capabilities requires tasks that reflect professional practice and grading criteria that capture what successful execution actually means. This collaboration brings together ExpertCrowd’s expert-led task development and HUD’s infrastructure for running complex RL environments.

ExpertCrowd and HUD co-developed ExpertCrowd-SWE, bringing together engineers from Toptal’s global network of highly skilled domain experts with HUD’s experience collaborating with frontier research teams. After Toptal’s experts authored tasks and grading rubrics, HUD’s infrastructure hosted task-run environments and verified the benchmarks against internal quality assurance pipelines. HUD and Toptal’s AI research teams, composed of more than a dozen PhDs and researchers with educational or professional experience at Harvard, EPFL, the University of Liège, DeepMind, Qwen, and ByteDance, reviewed and assessed the methodology and results to build one of the most robust software engineering benchmarks in the industry.

“ExpertCrowd puts practitioners at the center of defining the work AI systems should perform and judging how well they perform it. By combining that specialized expertise with HUD’s testing infrastructure, we’re advancing what AI systems can achieve and setting a higher standard for real-world performance,” said Taso Du Val, founder and CEO of Toptal.

ExpertCrowd-SWE is the first release of an ongoing Toptal-HUD collaboration, with additional initiatives in development and further announcements coming soon. Building on this foundation, ExpertCrowd and HUD will bring more specialized human expertise into the tasks, environments, and evaluations that support the next generation of AI.

“We built HUD’s infrastructure to give research teams the tools to create realistic RL training environments, run evaluations across AI models, and inspect model performance. ExpertCrowd put that infrastructure to work, bringing the professional expertise to translate complex, real-world workflows into rigorous tasks, reference outputs, and evaluation frameworks that test the limits of today’s leading AI models,” said Jay Ram, founder and CEO of HUD.

About ExpertCrowd

ExpertCrowd is Toptal’s platform for training and improving AI models and systems through RLHF, RL data generation, data labeling, and model evaluation. It is powered by Toptal’s global talent network, with more than 30,000 specialized domain experts across 140+ countries, including more than 2,000 AI and big data specialists, 12,000 professionals with advanced degrees, and 1,000 PhD-level AI specialists, available on demand. For more information, please visit ExpertCrowd.com.

About HUD

HUD is a platform for building reinforcement learning environments, used by startups, Fortune 500 companies, and frontier labs. It provides infrastructure for training models, evaluating AI agents, and creating the post-training data that aligns AI to organizations’ work. HUD’s mission is to build reliable, fair, and open infrastructure for AI data with the goal of making data valuable for the people who create it and trustworthy for the labs that train on it. DataVendor™ is HUD’s marketplace, which allows AI labs to license training and evaluation data directly from the companies that created it. For more information, please visit HUD.ai.

Contact

Luiz Baia
SVP of Marketing Strategy
luiz.baia@toptal.com

SOURCE Toptal

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