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Qwary Releases New Integrations With Zendesk and Snowflake

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Qwary Unlocks Transformative Insights With Two New Integrations

HERNDON, Va., Aug. 21, 2024 /PRNewswire/ — Surveys are an essential tool for gathering direct customer feedback, yet consolidating, storing, and processing this data in real time can be a challenge. Our new integrations with Zendesk and Snowflake facilitate automated data collection paired with analytical tools that make reporting easy. These innovative solutions can efficiently receive and consolidate feedback during the customer journey. Businesses can leverage this data to identify pain points, predict trends, and generate powerful insights that enhance their ability to make effective decisions.

What Is the New Zendesk Integration?

Our new Zendesk integration triggers automated survey delivery after ticket closure to close the customer support feedback loop. This helps your business capture timely, authentic sentiments that can help you deeply understand your customers’ needs, so you can quickly act on these insights to drive success.

Benefits of Using the Zendesk Integration

The new integration provides your business with several remarkable benefits.

Strengthens Customer Relationships

When your team resolves a customer’s issues and closes the corresponding tickets, our integration automatically deploys surveys that can uncover specific, fresh insights about their experiences. This helps you quickly identify areas in the customer journey that need attention. By recognizing emerging trends, you can focus your efforts on providing satisfying solutions that build customer loyalty and keep you ahead of the curve.

Offers Configurable Feedback Capture

Your customer outreach department can configure survey deliveries upon ticket closure so that customers can submit their most recent reactions while they are top of mind. Your team can also customize surveys and automate feedback analysis to simplify post-ticket data collection.

Integrates Survey Data in Real-Time

To integrate customer response data and CSAT scores from your surveys with their associated tickets in real time, you can synchronize the platforms. This provides your support team with immediate access to customer feedback, so they can follow up with customers personally and proactively resolve issues.

Tracks Customer Net Promoter Score (NPS)

To easily keep in touch with your customers, use our platform integration to help you track, quantify, and analyze their experiences. Examining your ticket history can help you discover which of your customers are at risk, prevent churn, and monitor ongoing improvements. You can also assess the impact of changes in your offerings and outreach strategies to promote and drive favorable outcomes.

Key Capabilities

Our Zendesk integration helps you streamline and accelerate customer feedback workflows by automating email survey campaigns and synchronizing feedback with ticket data.

Closed-Loop Workflow

The new self-service design architecture merges survey responses with existing ticket data so you can glean insights across touchpoints. Multi-channel feedback provides a comprehensive and instantaneous look at what your customers want most, so you can provide continuous improvements without delay.

Automated Email Survey Campaigns

Our innovative setup allows you to use separate emails to send personalized post-ticket surveys to your customers. You can customize your surveys to better meet each department, user, and customer expectations, or sort surveys by language preference or ticket type to collect specific feedback and facilitate targeted and effective responses.

Synchronized Survey and Ticket Data

Configuring automated survey triggers, seamless synchronization, and real-time ticket and scoring updates allows your team to perform in-context analysis, generate dynamic reports, and act quickly to enhance customer satisfaction. Merging customer feedback with ticket data gives you a comprehensive view of customer sentiments and behavior that you can use to forge lasting connections.

What Is the New Snowflake Integration?

Our Snowflake integration leverages the data warehousing platform’s analytical processing capability to generate powerful business insights. By synchronizing data, teams can harvest the valuable information they need for strategic decision-making and growth.

Advantages of Using Qwary’s Snowflake Integration

The benefits of this cross-platform integration are easy to appreciate.

Optimized Warehoused Data

Snowflake’s optimized data warehousing capabilities help your team get the most out of your survey data. Enhance your platform’s efficiency and performance by curating the resources you need to effectively manage and analyze your data.

Efficient Reporting and Decision Making

By generating optimized reports more efficiently, you can empower your team with quick, accurate insights that enhance your capacity to act on your business intelligence. You can also bring varied data sources together to extract relevant information and streamline strategic planning. Our reliable integration produces precise analytical outputs that enhance your decision-making processes.

Key Capabilities

Our integration transforms data storage into a dynamic repository for data consolidation, extraction, and processing.

Real-time Data Updates

Integrating surveys with dynamic data consolidation allows your team to seamlessly receive real-time data updates. This helps you bring in survey data instantly and stay ahead of the curve so your team can stay nimble as they leverage fresh insights from customer surveys to strategize, pivot, and take action.

Effective Schema Browsing

Our integration’s effective schema browsing capabilities help you optimize your data flow so you can efficiently make decisions. You can streamline your business processes as you navigate through data structures and utilize your warehoused data to uncover the crucial insights you need to make informed business choices.

AI Prediction Tools Generate Business Wisdom

Snowflake’s powerful business intelligence and AI prediction capabilities transform raw product insights into actionable business wisdom. Use these tools to discover new trends, consumer preferences, and strategic opportunities that empower your team to implement solutions that drive growth and success with confidence.

Potential Business Impacts

Automating survey delivery and synchronizing incoming responses with ticket data allows businesses to quickly extract relevant information for analysis. Analyzing dynamic information feeds while utilizing adaptive, AI-driven predictive toolkits can improve your team’s ability to make informed decisions quickly. By enhancing your capacity to gather, aggregate, and process data, your business can become more agile as it responds to your customers’ needs. By correlating customer feedback with data from its original tickets, you’ll be able to make improvements and offer satisfying solutions without delay. Merging your survey data as it’s received helps your business stay flexible as it works to boost customer satisfaction and retention.

Supercharge Your Surveys With Two New Cross-Platform Integrations

Qwary continuously amends its offerings to meet the evolving demands of today’s customer-focused businesses. By integrating its prowess in the survey niche with the capabilities of two proven ticketing and data warehousing platforms, we can improve your ability to drive business growth. Your team will be able to automate survey distribution and gather the feedback you need to make better, more informed decisions in less time. Our new integrations keep your company at the leading edge of current trends so you can ensure its continued success.

To learn more about how Qwary’s Zendesk and Snowflake integrations can take your survey processes to the next level, please visit qwary.com.

Contact Our Team:
(855) 557-9279
hello@qwary.com

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SOURCE Qwary

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Galaxy Digital Inc. Announces Pricing of $3.507 Billion of Senior Secured Notes

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NEW YORK, July 23, 2026 /PRNewswire/ — Galaxy Digital Inc. (NASDAQ: GLXY) (“Galaxy” or the “Company”), a global leader in digital assets and data center infrastructure, today announced that its indirect wholly owned subsidiary, Galaxy Helios Data Centers II LLC (the “Issuer”), has priced a $3.507 billion private offering (the “Offering”) of 9.875% senior secured notes due 2031 (the “Notes”). The Offering is expected to close on July 28, 2026, subject to market and other conditions.

The Issuer intends to use the net proceeds from the Offering to finance a portion of the development and construction of two buildings containing eight data halls with a combined total of 400 megawatts (“MW”) of utility capacity and 260 MW of critical IT capacity (the “Project”) to be built on an approximately 260-acre property in Dickens County, Texas and to fund debt service reserves.

The Notes will bear interest at a rate of 9.875% per annum payable semi-annually in cash in arrears on February 1 and August 1 of each year, beginning on February 1, 2027 and will mature on August 1, 2031. The Notes will amortize at a rate of 4.00% per annum of the original principal amount subject to adjustment, with amortization payments payable semi-annually with the first payment date to occur at least ten months after the completion of the Project.

The Notes will be fully and unconditionally guaranteed by Galaxy Helios II LLC, a wholly owned direct subsidiary of the Issuer (the “Guarantor”), and will constitute the senior secured obligations of the Issuer and the Guarantor. The Notes and related note guarantee will be secured by first-priority liens on (i) substantially all assets of the Issuer and the Guarantor, other than certain excluded property and (ii) all equity interests of the Issuer held by the direct parent company of the Issuer.

The Offering is subject to market and other conditions, and there can be no assurance as to whether, when or on what terms the Offering may be completed.

The Notes have not been registered under the Securities Act or the securities laws of any other jurisdiction, and the Notes may not be offered or sold in the United States absent registration or an applicable exemption from registration under the Securities Act and any applicable state securities laws. The Notes will be offered only to persons reasonably believed to be qualified institutional buyers under Rule 144A under the Securities Act and outside the United States to non-U.S. persons in reliance on Regulation S under the Securities Act.

This press release shall not constitute an offer to sell, or a solicitation of an offer to buy the Notes, nor shall there be any sale of the Notes in any state or jurisdiction in which such an offer, solicitation or sale would be unlawful prior to registration or qualification under the securities laws of any such state or jurisdiction.

About Galaxy

Galaxy Digital Inc. (Nasdaq: GLXY) is a global leader in digital assets and data center infrastructure, delivering solutions that accelerate progress in finance and artificial intelligence. Our digital assets platform offers institutional access to trading, advisory, asset management, staking, self-custody, and tokenization technology. In addition, we develop and operate cutting-edge data center infrastructure to power AI and HPC workloads. Our 1.63 GW Helios campus in Texas positions Galaxy among the largest and fastest-growing data center developers in North America. The Company is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia.

Forward Looking Statements

This press release includes forward-looking statements, including statements relating to the completion, size and timing of the Offering, the terms of the Notes and the intended use of proceeds. The Company intends such forward-looking statements to be covered by the safe harbor provisions for forward-looking statements contained in the Private Securities Litigation Reform Act of 1995 and includes this statement for purposes of complying with these safe harbor provisions. Forward-looking statements represent the Company’s current expectations regarding future events and are subject to known and unknown risks and uncertainties that could cause actual results to differ materially from those implied by the forward-looking statements. Among those risks and uncertainties are market conditions, including market interest rates, the satisfaction of the closing conditions related to the Offering and risks relating to the Company’s business, including those described in periodic reports that the Company files from time to time with the SEC. The Issuer may not consummate the proposed Offering described in this press release and, if the proposed Offering is consummated, cannot provide any assurances regarding the final terms of the Offering or the Notes or its ability to effectively apply the net proceeds as described above. The forward-looking statements included in this press release speak only as of the date of this press release, and the Company does not undertake to update the statements included in this press release for subsequent developments, whether as a result of new information, future events, or otherwise, except as may be required by law.

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SOURCE Galaxy Digital Inc.

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The Finish Line that Changed China: Retracing the Long March to Yan’an

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BEIJING, July 23, 2026 /PRNewswire/ — A news report from China.org.cn on the Long March, and what it means for China today:

 

Every journey has a destination.

But some destinations become the beginning of something even greater.

This is Yan’an.

Over 90 years ago, an army of soldiers embarked from Yudu, Jiangxi Province, on a journey that would go down in history.

They crossed snow-capped mountains, vast grasslands and raging rivers, eventually arriving in northern Shaanxi.

Across this grueling 12,500-kilometer journey, they wrote a magnificent epic in human history with willpower and courage.

Here, their Long March came to a victorious end. But a new chapter of history was only beginning.

In Yan’an, the Red Army found time to recover and rebuild, and the Central Committee of the Communist Party of China regrouped, gathering strength for the next chapter.

Here, new ideas were debated, new strategies were shaped, and a vision for China’s future gradually took form.

Today, while preserving its revolutionary legacy, Yan’an has grown into a vibrant, modern city — with a greener environment, thriving industries and happier lives for its people.

Nearly 90 years ago, American journalist Edgar Snow came to northern Shaanxi, seeking to uncover a story that few outside China knew. He later chronicled it in his book “Red Star Over China,” which carried the story of the Long March to the world.

Today, people from around the world are once again retracing those steps.

As part of China International Communications Group (CICG)’s “Together on the Long March” international communication project, participants have spent more than a month retracing the route across six key regions.

From Jiangxi to Shaanxi, they followed the Red Army’s journey and witnessed the remarkable changes that have taken place along the way.

I asked them one simple question: What does this journey mean to you?

Zhavier Harris, marketing and communications manager at the Springfield Urban League, said conversations with local residents and descendants of the Red Army made history feel far more immediate than he had expected.

He said history isn’t as distant as we often think. “We’re only one or two generations from these great sacrifices that led to the development and the greatness that we see from the Communist Party of China and China as a whole.”

David Ferguson, honorary chief English editor at Foreign Languages Press under CICG and a recipient of the 2021 Chinese Government Friendship Award, said the journey deepened his understanding of the Long March.

He said the journey helped him understand not only the historical facts, but also what the Red Army endured. “If you see the Long March merely as a military campaign, it ended in Yan’an. But as a spirit, it has never truly come to an end.”

We came to retrace history. We leave with something more: a deeper understanding of China’s past, a clearer view of its present, and perhaps a greater appreciation for the stories that connect us across cultures.

Edgar Snow called the Long March “an Odyssey unequalled in modern times.” He believed that what sustained it was a flame — consisting of an undimmed ardor, an undying hope and an amazing revolutionary optimism.

Ninety years later, that flame still burns.

Passed down through generations, the spirit of the Long March continues to light China’s path forward.

And as it crosses borders and cultures, it offers the world a glimpse of a nation defined by resilience, perseverance and an enduring drive to move forward.

China Mosaic
http://www.china.org.cn/video/node_7230027.htm 

The Finish Line that Changed China: Retracing the Long March to Yan’an
http://www.china.org.cn/video/2026-07/23/content_118614941.shtml

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SOURCE China.org.cn

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Visa and Lianlian Advance Trusted B2B Agentic Commerce Through LoopXPay’s First Live B2B Agentic Transaction

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First live B2B agentic transaction in Greater China highlights how AI-enabled commerce can help SMBs streamline purchasing and payments, supported by Visa’s Agentic Directory for trusted AI agent interactions

SINGAPORE, July 24, 2026 /PRNewswire/ — Visa (NYSE: V), a global leader in digital payments, and Lianlian DigiTech Co., Ltd. (“Lianlian”), an AI-native global financial infrastructure provider, today announced the first live B2B agentic transaction completed using LoopXPay, Lianlian’s AI agent. 

Small and medium sized businesses (SMBs) often lack dedicated procurement teams and spend valuable time sourcing, purchasing and making payments themselves. In the transaction, the LoopXPay agent was used to source a product sample from a supplier and complete the purchase in a single workflow. The agent identified the purchasing requirement, recommended suitable suppliers, compared options, placed the order and securely executed the payment within a single workflow, while operating within pre-defined spending controls and approval parameters.

The milestone highlights how AI-powered commerce experiences can help SMBs simplify purchasing and payment activities while maintaining appropriate controls and oversight. By enabling AI agents to operate within pre-defined spending parameters and approval controls, businesses can reduce manual effort while retaining visibility into commercial decision-making.

As AI agents become more involved in purchasing and payment activities, businesses will require confidence that transactions are being executed by verified participants, within approved parameters and with appropriate oversight. Capabilities aligned with Visa’s Trusted Agent Protocol can help provide the identity, transparency and controls needed to support these interactions.

As part of the collaboration, LoopXPay has been registered in Visa’s Agentic Directory, enabling participating businesses and merchants to identify verified AI agents within the ecosystem. Supporting the implementation of Visa’s Trusted Agent Protocol, the Agentic Directory helps provide greater transparency into agent-driven interactions and confidence that participating agents have met Visa’s requirements.

“AI-powered commerce experiences can help businesses simplify purchasing and payments while maintaining the controls and oversight they require,” said Darren Parslow, Global Head, Visa Commercial Solutions, Visa. “For SMBs, that means less complexity in managing day-to-day commercial activities and more time focused on growth. As businesses increasingly look to embed intelligence into purchasing and payment experiences, trust will become a critical enabler of adoption. Through our collaboration with Lianlian, we are helping advance the trusted foundations that businesses will need to participate in this next era of commerce with confidence.”

Building on this milestone, Visa and Lianlian are exploring how AI agents can support a broader range of commercial activities, including procurement, digital advertising optimisation and B2B platform payments, helping advance trusted commerce through greater efficiency, transparency and control.

Zhang Zhengyu, Founder, Chairman of the Board and CEO, Lianlian DigiTech, said, “AI is reshaping the entire commercial value chain, where a growing number of business activities will be autonomously executed by AI agents, with payments serving as the critical infrastructure connecting them to global commerce. Leveraging its experience in global cross-border payments, compliance, as well as payment network, LianLian is actively building AI-native financial infrastructure, delivering an integrated suite of capabilities for the Agent Economy, spanning identity verification, transaction authorisation, intelligent payment, and global fund settlement. Through this collaboration with Visa, we aim to combine Lianlian’s AI-native capabilities with Visa’s trusted global network and commercial payment expertise to help businesses transact more securely, intelligently and efficiently in an increasingly agent-driven commerce environment.”

About Visa

Visa (NYSE: V) is a world leader in digital payments, facilitating transactions between consumers, sellers, financial institutions and government entities across more than 200 countries and territories. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive. We believe that economies that include everyone everywhere, uplift everyone everywhere and see access as foundational to the future of money movement. Learn more at Visa.com.

About Lianlian

Lianlian DigiTech Co., Ltd. (“Lianlian DigiTech” or “Lianlian”) was founded in 2009 and listed on the Main Board of the Hong Kong Stock Exchange in 2024 (stock code: 2598.HK). As China’s leading global provider of digital and intelligent payment services, Lianlian adheres to its mission of “Connecting the world, empowering global commerce” and pursues an “AI-Native + Globalization” strategy. The Company is committed to building a trusted global intelligent financial infrastructure, enabling seamless connectivity between Chinese enterprises and global businesses.  As of now, Lianlian has established a global licensing portfolio comprising 68 payment licenses and related qualifications, and holds a VATP license issued by the Hong Kong SFC. It supports services in more than 200 countries and regions and enables transaction settlement in over 140 currencies, connecting over 180 global e-commerce platforms and serving a cumulative total of over 13.3 million customers. Learn more at www.lianlian.com.

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SOURCE Visa Worldwide Pte. Limited

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