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Teleperformance in India Recognized by Frost & Sullivan with the 2024 Customer Value Leadership Award in the Asia-Pacific Customer Care Outsourcing Industry

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Teleperformance in India leverages the country’s vast talent pool to offer offshore solutions for global brands and is the designated Center of Excellence (CoE) for digital CX services, back-office, and transformation solutions.

SAN ANTONIO, Sept. 3, 2024 /PRNewswire/ — Based on a recent assessment of the BPO Customer Service outsourcing market, Frost & Sullivan recognizes Teleperformance (TP) in India with the 2024 Best Practices Customer Value Leadership Award in the Asia-Pacific Customer Care Outsourcing industry. TP in India has over 90,000 employees and represents the largest multicultural team within Teleperformance. TP in India also offers advanced digital and technology solutions to empower the world’s leading brands and provides world-class services to over 210 clients across a variety of industries.

Michael DeSalles, Principal Analyst at Frost & Sullivan, noted, “In the banking and financial services industry, TP in India has demonstrated its capacity and experience by improving the customer experience (CX) with the use of robotic process automation (RPA).”

TP in India employs several customer-facing processes that support new client acquisition while enhancing customer retention. Chief among them is TP Green Start, a benchmarking process used to measure the success rate of a new client acquisition. TP in India continues to build on a large portfolio of marquee clients that are the bedrock of a strong, long-standing and loyal client base.  With its “digital first” approach, TP in India has helped its banking clients maintain a competitive edge and posture in the region’s financial services industry.

DeSalles adds, “TP in India has consistently exceeded its own expectations and outcomes across the board. Its High Tech, High Touch culture sets a new normal for the industry in the region.”

Each year, Frost & Sullivan presents Frost & Sullivan’s Customer Value Leadership Award recognizes companies that offers products or services customers find superior for the overall price, performance, and quality.

Frost & Sullivan Best Practices Awards recognize companies in various regional and global markets for demonstrating outstanding achievement and superior performance in leadership, technological innovation, customer service, and strategic product development.

Frost & Sullivan Industry analysts compare market participants and measure performance through in-depth interviews, analyses, and extensive secondary research to identify best practices in the industry.

About Frost & Sullivan
For six decades, Frost & Sullivan has been world-renowned for its role in helping investors, corporate leaders, and governments navigate economic changes and identify disruptive technologies, Mega Trends, new business models, and companies to action, resulting in a continuous flow of growth opportunities to drive future success. Contact us: Start the discussion.

Contact:
Tarini Singh
P: +91 9953764546
E: tarini.singh@frost.com

SOURCE Frost & Sullivan

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Bruce Lee, LeBron James, and Global Icons Highlight Julien’s Auctions “Legends in Motion” Exhibition in Hong Kong

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Exhibition Features Memorabilia from BTS, Kobe Bryant, Taylor Swift, Michael Jackson and More

HONG KONG, Sept. 11, 2024 /PRNewswire/ — Julien’s Auctions presents “Legends in Motion”, an exhibition and auction showcasing iconic memorabilia from global legends in sports, film, and music. The exhibition is free to the public at Pacific Place, Hong Kong, from September 14 to 27. Bidding is now open at www.juliensauctions.com, closing with a live auction at Island Shangri-La on September 28.

Key Highlights:

Bruce Lee:40 rare artifacts displayed for the first time in over 50 years.Items from Enter the Dragon, Fist of Fury, and The Big Boss.Key memorabilia include personal nunchakus, wooden dummy used for Wing Chun, and items reflecting his dedication to Jeet Kune Do.LeBron James:St. Vincent-St. Mary High School Basketball Jersey from his famous 2002 Sports Illustrated cover shoot, known as “The Chosen One.”Estimated value: US$1$2 million; expected to set a world record for the highest-selling high school jersey.Limited-edition photo prints from the shoot by renowned photographer Michael LeBrecht.Kobe Bryant:Game-Worn Los Angeles Lakers Jersey from the 2013-14 NBA season (Estimate: US$80,000$100,000).BTS:Outfits worn in their iconic “Life Goes On” music video (Estimate: US$60,000$80,000).Taylor Swift:Autographed gold knee-high boots (Estimate: US$1,000$2,000) and signed The Eras Tour fedora (Estimate: US$2,000$4,000).Michael Jackson:”Thriller” era Bellmaster jacket (Estimate: US$40,000$60,000) and a 2002 signed embellished jacket (Estimate: US$100,000$200,000)AND MORE:Memorabilia from Lionel Messi, Freddie Mercury, Lady Gaga & others

Event Details:

Public Exhibition: Free at Pacific Place, Hong Kong.Dates: September 14 – 27.Hours: 11 AM8 PM daily.Live & Online Auction:Location: Island Shangri-La, Hong Kong.Date: September 28.

Time: 10:00 AM HKT (U.S. September 27, 7:00 PM PDT/10:00 PM EDT).

David Goodman, CEO of Julien’s Auctions, said, “We are excited to showcase artifacts from legends like Bruce Lee and LeBron James in our first-ever Hong Kong auction, with free shipping for global buyers.  This exhibition offers fans and collectors a unique chance to view these treasures up close before bidding.”

Various methods of payment are accepted.

 

Photo – https://mma.prnewswire.com/media/2502212/LEGENDS_IN_MOTION.jpg

Video – https://www.youtube.com/watch?v=ko45Ix47fX4

Video – https://www.youtube.com/watch?v=0lbpUB3sVhw 

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CLOU Electronics Signs BESS Warranty Service Agreement in Chile, Expanding the O&M Coverage into South America

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ANAHEIM, Calif., Sept. 10, 2024 /PRNewswire/ — CLOU Electronics, a leading BESS system integrator, has recently signed a BESS Warranty Service Agreement with INGENOVA ASESORIAS S.A. in Chile. Under this agreement, CLOU’s subsidiary, CL Energy Company, will engage the contractor to provide warranty repairs, commissioning, maintenance, and logistics services for Chile BESS market.

As many countries today, Chile is witnessing a transformative period in energy, incentivizing through several initiatives the development of energy storage and electric mobility. Over the past year, the Chilean market has seen a surge in large-scale project announcements, driven by an ambitious goal of achieving 70% renewable energy consumption by 2030, significantly increasing the installation of renewable energy generation facilities, leading to a critical need for advanced energy storage solutions.

As a worldwide pioneer in storage technology, CLOU has played a crucial role in several landmark projects, from design to operation. Notably, CLOU was involved in the development of a 485MWh BESS in the Atacama Desert in operation since 2023, and recently has awarded a 420MWh from Transelec S.A., Chile’s leading high-voltage transmission system provider with over 80 years of experience. The project will be located next to the Granja Solar photovoltaic plant, close to Pozo Almonte, in the northern part of Chile.

CLOU’s Engineering & Procurement Package (“EP Package”) solution will offer far more than just system integration. It will deliver comprehensive support throughout the entire project life cycle, by means of a multicultural service team including engineers from CLOU, alongside with local partnerships with deep service training and experience. This is why CLOU has signed a BESS Warranty Service Agreement with INGENOVA ASESORIAS S.A.

Ingenova has 20+ years in the Chile BESS market, and is well recognized as an engineering, equipment supply and construction company in the electrical field, covering the infrastructure, water, mining and energy sectors.

As the customer demand are getting complex and lifecycle O&M is playing a crucial role for a project, CLOU remains deeply committed to meeting both the immediate and long-term needs. This new agreement will further enhance CLOU’s capabilities in project design, equipment supply, system integration, project delivery, operations and maintenance, and after-sales service in the south cone.

View original content to download multimedia:https://www.prnewswire.com/news-releases/clou-electronics-signs-bess-warranty-service-agreement-in-chile-expanding-the-om-coverage-into-south-america-302244495.html

SOURCE CLOU Electronics Co., Ltd.

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CLOU Electronics Releases Two Versions of the 5MWh+ Energy Storage System Aqua-C2.5

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ANAHEIM, Calif., Sept. 10, 2024 /PRNewswire/ — The global leading energy storage system integrator, CLOU Electronics, has introduced its latest liquid-cooling energy storage system, Aqua-C2.5, during the 2024 RE+ exhibition in Anaheim. This next-generation system is designed to support grid stability, improve renewable power quality, and deliver optimized LCOS for future energy storage projects.

The Aqua-C2.5 represents CLOU’s cutting-edge innovation for the utility-scale energy storage market, featuring a large 314/320Ah LFP battery cell capacity. The system is available in two versions: High Voltage Box and String PCS, providing flexibility to suit different project needs. The Aqua-C2.5 integrates long battery modules in a compact 20-ft container, significantly enhancing power density and enabling it to reach a 5MWh+ nominal capacity.

Both the High Voltage Box and String PCS versions enable precise charging and discharging of individual battery racks, maximizing the system’s overall round-trip efficiency (RTE) by streamlining energy conversion between DC and AC. This boosts the system’s energy discharge capacity over its full lifecycle.

Additionally, the modular design of both the battery pack and PCS simplifies operation and maintenance (O&M), reducing time and costs while ensuring high system availability. Features like automatic state of charge (SOC) calibration also reduce power plant upgrade times.

The Aqua-C2.5’s long battery module configuration allows for back-to-back installation, saving valuable footprint space and ultimately lowering upfront investment costs while increasing project revenue.

A standout feature of Aqua-C2.5 is its advanced bionic thermal management system. This system automatically adapts to the battery’s operational and environmental conditions, ensuring optimal heat dissipation across both the PCS and battery modules inside the container. With a cell/module temperature difference of just 2.5 degrees Celsius, the system is built for long-term performance, offering a 20-year operational life with improved charging and discharging efficiency.

As the global renewable energy market continues to grow, maintaining battery cell consistency is increasingly critical for energy storage systems. Inconsistencies can reduce performance, increase safety risks, and shorten system lifespan. The Aqua-C2.5 addresses this with CLOU’s Smart Scales Intelligent Balancing Technology, which optimizes energy distribution through active balancing. This ensures consistent operating conditions for each cell, reducing deviations and enhancing overall system stability and reliability. Compared to traditional passive balancing, Smart Scales offers bidirectional energy control, fast high-current balancing, reduced energy loss, and optimized battery performance.

The Aqua-C2.5 is also engineered for durability with an impressive C5 anti-corrosion rating and IP55 protection, making it suitable for operation in 0-95% (non-condensing) humidity and temperature ranges of -30℃ to 50℃(optional -35℃). It can maintain 100% nominal power output even at altitudes of up to 4,000 meters. The liquid cooling system also keeps the sound pressure level low, with standard versions at ≤75dB(A) and optional versions as quiet as ≤65dB(A), ideal for noise-sensitive environments.

With over 30 years of experience in power systems, CLOU continues to set industry benchmarks in energy storage compliance. The Aqua-C2.5 has earned multiple certifications, including CE, UL1973, UL9540A, UL9540, IEC62619, IEC63056, IEC62477-1, UN38.3, NFPA855, and NEC, and has passed the rigorous IEEE693 seismic test. To date, CLOU has delivered 5 GWh of energy storage solutions globally, underscoring its success and reliability in the industry.

 

View original content:https://www.prnewswire.com/news-releases/clou-electronics-releases-two-versions-of-the-5mwh-energy-storage-system-aqua-c2-5–302244454.html

SOURCE CLOU Electronics Co., Ltd.

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