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Sobot Reflects on its Partnership with Lilith Games on Lilith’s 11th Anniversary

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An innovative customer contact solution: enhancing interactions with customers

SINGAPORE, Sept. 23, 2024 /PRNewswire/ — As Lilith Games celebrates its 11th anniversary, Sobot, the customer contact center solution provider of Lilith Games, is taking this reflects on the fruitful partnership and shared successes that have marked the partnership since its inception in March 2024. This collaboration has notably enhanced Lilith Games’ capabilities in customer engagement, specifically in improving interactions with their player base.

Sobot Practices its Customer Service Philosophy with Lilith Games

Founded in 2013, Lilith Games has established itself as a leader in the gaming industry, known for developing engaging and innovative games such as AFK Arena and Call of Dragons. These games have achieved global popularity, bolstering Lilith’s presence on the international stage and earning it a spot on the “Global Unicom Index 2024” by the Hurun Report.

As a gaming company, Lilith’s requirement for frequent and high-quality player interactions with players, aligns seamlessly with Sobot’s core customer service philosophy— to enhance customer interaction continually.  Specialized in customer contact solutions, Sobot attaches great importance to customer service. “We apply ourselves to the comprehensive solutions of customer contact, in which customer interaction plays a vital role throughout the full cycle.” said Bruce Duan, the Solution Manager of Sobot.

During the length of the partnership, Sobot has helped Lilith Games integrate both traditional and emerging channels to facilitate interactions with customers, hereby enriching customer service and proactive marketing efforts, which in turn have significantly uplifted customer experience and bolstered Lilith’s brand influence. This integration was instrumental in the success of Lilith’s new game, AFK Journey, which topped the iOS free download charts in multiple regions on its launch day and ranked within the top 10 in 61 countries.

Sobot Proposes 3 Key Features of Customer Interaction

Although customer interaction is a common topic for enterprises, it’s by no means a simple thing as casual chatting. It’s complicated and involves various aspects. Having explored in customer contact area for several years, Sobot proposed 3 features of customer interaction.

Convenient Interaction: Sobot provides an omnichannel approach that ensures customers can seamlessly connect with the enterprise across all platforms. This strategy extends to social media and instant messaging platforms like Facebook Messenger, Line, and WhatsApp, enhancing the effectiveness, reliability, and safety of communications. As an authorized Business Solution Provider for WhatsApp, certified by Meta, Sobot has empowered Lilith to secure a verified WhatsApp Business Account, ensuring their messaging campaigns are both efficient and compliant.

Sustained Interaction: Sobot supports Lilith in maintaining continuous engagement with players through various phases of the game lifecycle, from pre-registration and public beta to full-scale game operations. For instance, it sends notifications of registration, in-game activities, recharge discount and callback to players, helping in nurturing a robust player base and driving game registrations at a lower cost.

Two-way Interaction: A pivotal feature of Sobot’s solution is facilitating two-way interactions. This capability allows customers to initiate contact with Lilith while also enabling Lilith to engage proactively with potential and existing players through diverse channels, thereby enhancing both service and marketing outcomes.

Customer Interaction is the Heartbeat of Effective Customer Contact

The partnership between Sobot and Lilith Games clearly manifests the core value of interactions in customer contact. Through omnichannel integration and personalized service and marketing, Lilith has not only improved customer satisfaction, but also enhanced its brand loyalty by developing convenient, sustained and two-way interactions with its customers.

“We always regard customer interaction as the heartbeat of effective customer contact.” said Duan. “We’re also looking forward to helping more businesses like Lilith Games to strengthen interactions with customers for more proactive marketing.”

For more information, please visit https://www.sobot.io/

 

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SOURCE Sobot

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Danish Publisher Automates Digital Textbook Delivery with Integrated WooCommerce-Webdoxx Solution

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Danish educational publisher eliminates manual processing errors and delivers instant access to more than 20 digital learning products

LONDON, May 3, 2026 /PRNewswire-PRWeb/ — Forlaget 94, a Danish educational publisher serving commercial colleges and vocational schools since 1994, has transformed its digital textbook distribution by implementing a fully automated WooCommerce-Webdoxx solution.

“Using the Webdoxx-WooCommerce integration we have achieved full automation of order processing, fewer errors, and happier customers,” Tom Gertsen, IT Manager at Forlaget 94

Previously, Forlaget 94 relied on manual processes to distribute digital textbooks to customers. As demand for online educational materials grew, the publisher required a faster, more reliable way to manage orders, provision access, and reduce the risk of administrative errors.

Through its integration of WooCommerce with Webdoxx, Forlaget 94 now runs more than 20 educational products through a 100% automated workflow. The solution automatically processes customer orders and provides instant access to purchased digital textbooks, improving the experience for both customers and internal teams.

“The result is full automation of order processing, fewer errors, and happier customers,” said Tom Gertsen, IT Manager at Forlaget 94 and architect behind the WooCommerce-Webdoxx integration. The automated system has enabled Forlaget 94 to eliminate manual errors, accelerate customer processing, and increase customer satisfaction through immediate access provisioning. The implementation demonstrates how educational publishers can modernize digital content delivery while maintaining secure, managed access to learning materials.

Webdoxx, a service created and managed by Drumlin Security Ltd, provides online DRM and managed document delivery services for publishers, educational organizations, institutions, and commercial content providers.

About Forlaget 94

Forlaget 94 is a Danish educational publisher established in 1994, providing educational products for commercial colleges and vocational schools.

About Webdoxx

Webdoxx is an online DRM and managed document delivery service created and managed by Drumlin Security Ltd. The platform supports secure access to digital publications and documents across a range of sectors, including education, healthcare, government, finance, and publishing.

Media Contact

Mike de Smith, Drumlin Security Ltd, 44 7768404712, info@drumlinsecurity.com, https://www.drumlinsecurity.com/

View original content to download multimedia:https://www.prweb.com/releases/danish-publisher-automates-digital-textbook-delivery-with-integrated-woocommerce-webdoxx-solution-302759942.html

SOURCE Forlaget 94

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139th Canton Fair Phase 3 Advances Toward a Better Life with New and Strengthened Product Zones

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GUANGZHOU, China, May 3, 2026 /PRNewswire/ — The 139th China Import and Export Fair (Canton Fair) has rolled out nine newly established product zones. Phase 3 features an expanded and upgraded Intelligent Healthcare zone and the inaugural presentation of a Functional & Technical Fabrics zone.

The upgraded Intelligent Healthcare zone brings together 50 companies presenting a full spectrum of intelligent medical solutions, spanning AI-powered diagnostics, surgical robotics, and next‑generation eldercare technologies. Exhibits highlight how medical devices are becoming smaller, more precise, and increasingly non‑invasive. Capsule endoscopy systems demonstrate how gastrointestinal screening can be completed without discomfort, while AI‑enabled traditional Chinese medicine analyzers compress the inspection and inquiry process into minutes. Wearable glucose monitors make chronic disease management easier and more convenient.

Robotic technologies play a prominent role as well. Endoscopic and orthopedic surgical robots showcase enhanced precision through integrated human‑machine coordination, while bionic prosthetic hands use non‑invasive myoelectric sensing to independently control each finger. Intelligent rehabilitation systems, including lower‑limb exoskeletons and hand‑training devices, provide consistent support for patients recovering mobility. Companion‑style eldercare robots, equipped with monitoring and telemedicine functions, signal the rise of integrated home‑based health services.

The debuting Functional & Technical Fabrics zone highlights how the traditional textile industry is moving toward higher-end and smarter products. Exhibitors present materials that combine multi‑layered performance with intelligent responsiveness. Textiles featuring temperature‑regulating fibers, phase‑change materials, and light‑ or heat‑sensitive color‑shifting effects illustrate how fabrics are evolving into adaptive platforms capable of responding to environmental conditions.

Sustainability emerges as a defining theme. Bio‑based fibers, degradable films, recycled polyester, and organic cotton reflect a shift from isolated eco‑products toward full‑chain green manufacturing. High‑performance outdoor and protective applications further shape the narrative. Materials engineered for waterproof breathability, UV resistance, flame retardancy, and long‑term durability address rising demand across sportswear, professional protection, and medical environments. Smart textiles with embedded health‑monitoring modules demonstrate how apparel is beginning to function as a continuous wellness interface.

Both technology‑driven healthcare and advanced textiles are converging around a shared pursuit of a better life. As these advancements continue to evolve, they reflect a manufacturing landscape increasingly shaped by innovation, resilience, and a commitment to improving everyday living.

For pre-registration, please click: https://buyer.cantonfair.org.cn/register/buyer/email?source_type=16

 

View original content to download multimedia:https://www.prnewswire.com/news-releases/139th-canton-fair-phase-3-advances-toward-a-better-life-with-new-and-strengthened-product-zones-302760704.html

SOURCE Canton Fair

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CupidFeel Insights Show How Shared Interests Affect Initial Connection Outcomes

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New behavioral insights from CupidFeel offer a carefully considered look at how shared interests influence whether an initial connection on a dating platform is sustained or abandoned in those first critical exchanges.

GIBRALTAR, May 3, 2026 /PRNewswire-PRWeb/ — The findings by CupidFeel are not dramatic, but they are telling. People who referenced a shared interest — whether a genre of music, a type of cuisine, a sport, a creative practice, or even a shared discomfort with small talk — within the first few exchanges of a new conversation were found to be measurably more likely to continue that conversation beyond the initial contact window. The effect was not uniform across all interest categories; certain types of shared interest appeared to carry more relational weight than others.

It was also observed by CupidFeel that the timing of when shared interests entered a conversation mattered. Connections where common ground was discovered organically — through the natural flow of exchange rather than prompted by a profile field or a direct question — showed stronger indicators of sustained interest. The discovery, in other words, carried more meaning when it felt like something found rather than something declared.

Among the most quietly striking findings in the CupidFeel data was the role of specificity. Broad shared categories — “we both like travel,” “we both enjoy cooking” — were associated with polite, often brief exchanges that rarely extended past pleasantries. But when specificity entered the picture — when one person mentioned a particular documentary that had stayed with them, or a city they had visited and could not stop thinking about — the conversational energy shifted. Something opened up.

In a CupidFeel review of trends in profile engagements, those whose profiles reflected specific, idiosyncratic interests — rather than broadly appealing ones — also showed higher rates of receiving first messages, a finding that runs gently counter to the instinct many people have to present themselves in the most universally appealing terms possible.

What seemed to matter most was not the quantity of overlap but whether the overlap that existed was felt — whether it produced a sense of being seen in some particular, non-generic way. A CupidFeel review of early conversation patterns suggests that a single deeply resonant shared interest may be more generative for early connection than a long list of surface-level commonalities that, taken together, feel more like a demographic profile than a person.

About CupidFeel

CupidFeel is an online dating platform built around the belief that meaningful connections begin with emotional honesty and the willingness to let a conversation go somewhere real. It came into being for people who are less interested in the mechanics of dating and more drawn to the possibility of something that feels grounded — exchanges that move at their own pace, guided by genuine curiosity rather than performance.

A CupidFeel review of its own design principles returns consistently to the same question: what does it take for a first message to feel like it might be worth the journey? The platform makes room for the kind of interaction that doesn’t always have a clear destination but feels, from the first exchange, like something real. CupidFeel is a place where the unexpected is not something to be managed, but something to be welcomed.

Media Contact

Timothy Albers, CupidFeel, 1 14845691657, smm@cupidfeel.com, https://cupidfeel.com/

View original content:https://www.prweb.com/releases/cupidfeel-insights-show-how-shared-interests-affect-initial-connection-outcomes-302759951.html

SOURCE CupidFeel

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