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Accelergent Growth Solutions Adds Inbound Customer Contact Center Services

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LITTLE ROCK, Ark., Oct. 8, 2024 /PRNewswire/ — Accelergent Growth Solutions today announced a services expansion featuring the addition of a full-service customer contact center to support client needs for inbound, white-label customer service including phone and email.

“Exceptional customer service is the foundation of any successful business,” said Sheri Ellis, senior director of product and professional services for Accelergent. “Our comprehensive, white-label contact center services are designed to enhance customer interactions, streamline operations, and drive growth,” Ellis said.

The Accelergent Growth Solutions customer contact center offers employee- and employer-focused solutions, with a specialization in healthcare and tax-advantaged benefit accounts such as HSAs, FSAs, HRAs, and COBRA. Available services address such needs as general account inquiries, claims and debit card assistance, transaction status updates, eligible expense clarification, member and participant enrollment support, employer system navigation and file processing guidance, social media monitoring, and more.

“We value the power of genuine human connections,” said Tom Cox, Accelergent senior director of sales. “Unlike automated systems, our team of trained professionals manages every customer interaction, whether by phone or email, providing a personal touch that AI or an IVR simply cannot replicate,” Cox said.

Accelergent clients have the option to utilize onshore, offshore, or hybrid customer service teams. All services are platform-agnostic, with the company working with clients to learn their systems and processes.

“By integrating our services with the client’s brand, Accelergent’s customer contact center empowers companies to deliver clear, concise, and personalized support, ensuring an exceptional customer experience,” Cox said.

About Accelergent Growth Solutions

Accelergent Growth Solutions offers expert business process management and outsourcing services, technology and automation services, customer contact center, and award-winning marketing services for the employee benefits, financial services, and insurance industries.

Media Contact: Melissa Howard, melissa@marketingworks360.com

View original content:https://www.prnewswire.com/news-releases/accelergent-growth-solutions-adds-inbound-customer-contact-center-services-302270455.html

SOURCE DataPath, Inc.

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Yeastar Recognizes AI, Technical Innovation and Customer Success at Yeahs Awards 2026

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XIAMEN, China, Oct. 29, 2026 /PRNewswire/ — Yeastar, a global leader in Unified Communications (UC), announced the winners of the Yeahs Awards 2026, recognizing partners worldwide for business growth, technical innovation, and customer success.

This year’s winners showcase how Yeastar’s AI-powered, open UC platforms help partners drive growth and improve efficiency through API-driven solutions, from automating UC migrations to enhancing customer service and quality assurance.

Hosting Partner 2026

Rezzo Telecom (France) expanded its cloud footprint eightfold after migrating from Vodia to Yeastar, simplifying UCaaS operations and broadening its services.

Vela Networks (UK) developed tools that cut UC migrations from days to minutes, automating data mapping and configuration transfer across four platforms.

Telex S.r.l. (Italy) combined voice, messaging, workflows, and AI in Konversa, using Gemini and OpenAI models to automate up to 70% of first-level inquiries.

Customer Success Excellence

Comunic.se (Brazil) unified Fontline’s multi-site communications with P-Series Cloud, multilingual AI Receptionist, and AI Transcription, reducing manual call handling across languages.

Dialerportal (US) reported 91% less QA effort and problem-call detection rising from 63% to 98% at Prime BPO & Telecommunications in a 15-user pilot.

CMIT Systemhaus (Germany) migrated KNOP NEUSTADT GMBH from Unify to P-Series Software Edition, adding Linkus and Germany-hosted AI Transcription.

The VoIP Shop (UK) integrated P-Series, Microsoft Teams presence, and SIMS at The Mountbatten School, saving an estimated 97+ staff hours annually.

Alliance-com (France) and CommsPlus Distribution (Australia) received the Solution Advocate Distributor 2026 award for enabling partner success through migrations, cloud growth, API automation, and complex multi-site deployments.

“Yeastar’s AI-powered capabilities and open platforms enable partners to innovate beyond traditional communications,” said Arya Zhou, Head of Global Sales at Yeastar. “By leveraging our APIs to build tailored applications and automate workflows, partners can improve efficiency, differentiate their offerings, and unlock new growth opportunities. The Yeahs Awards celebrate these innovations and their real-world impact.”

About Yeastar

Yeastar is a global UCaaS provider dedicated to driving channel success. We empower service providers to scale profitably using our AI-powered communications systems and platforms for business phone, contact center, messaging, and collaboration. Anchored by an “easy-first” philosophy and backed by a complete portfolio spanning hardware, software, and multi-tenant cloud, along with a strong ecosystem and full white-label support, Yeastar equips 9,000+ partners to deliver reliable, cutting-edge innovation to over 650,000 users worldwide. Visit www.yeastar.com to learn more.

Contact:
Nicole Liu
+86-592-5503309
marketing@yeastar.com

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SOURCE Yeastar

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Intellistake Reports NanoAi Detects a Different Explosive Without Changing Hardware, Advancing Toward Sensors That Can Be Updated in the Field

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Second explosive identified at standoff using the same sensor; NanoAi is building a library of threat fingerprints that could eventually allow compatible devices to receive new detection profiles remotely

Highlights

Second Explosive Confirmed at Standoff: NanoAi completed planned laboratory testing of Threat 002, a different explosive from Threat 001, using the same sensor without physical contact.
 Threat Fingerprint Library Expanding: Threats 001 and 002 form the first two entries in NanoAi’s developing library of recognizable threats; testing of a third explosive is underway.
 Proposed: Future Cloud-Based Reconfiguration: NanoAi’s roadmap aims to allow compatible sensors already deployed in the field to receive updated detection profiles for library-supported threats, potentially adding or changing detection targets without replacing hardware.
 Collaboration With Global Defense Helmet Leader Gentex Corporation: NanoAi is a licensed development collaborator within Gentex Corporation’s Ops-Core® RAILINK® ecosystem and has begun hands-on work with the full RAILINK Power and Data ARC Rail System.
 Market Opportunity: Third-party estimates value the explosive trace detection market at approximately US$1.62 billion in 2025, projected to reach US$2.88 billion by 2034 [1]; the CBRN defense market at US$21.55 billion in 2024, projected to reach US$33.11 billion by 2033 [2]; and the soldier systems market at US$12.2 billion in 2025, projected to reach US$18.9 billion by 2034 [3].
 Transaction: Upon completion of the proposed acquisition, NanoAi would become a wholly owned subsidiary of Intellistake. Completion remains subject to the conditions described in the Company’s August 4, 2026 news release.

VANCOUVER, BC, Oct. 29, 2026 /CNW/ — Intellistake Technologies Corp. (CSE: ISTK) (OTCQB: ISTKF) (FSE: E41) (“Intellistake” or the “Company”), today announced that NanoAi Technologies (“NanoAi”), the subject of its proposed acquisition, has completed planned laboratory testing against a second explosive compound at standoff distance using the same sensor previously tested against Threat 001. Testing of a third explosive is underway. The results are advancing NanoAi’s threat fingerprint library, which the companies envision as a foundation for remotely changing what deployed sensors can detect as operational priorities evolve.

Two Explosives. One Sensor. A Library Taking Shape

NanoAi is developing a library of distinct signatures, or “fingerprints,” of threats identified by its sensing technology. Threats 001 and 002 are the first two entries; Threat 003 is under test. As additional compounds are characterized and validated, the library is intended to expand the range of threats that compatible sensors could be configured to identify.

Rather than being limited to the detection target configured at deployment, a future sensor could potentially be adapted to another library-supported threat. The laboratory detections reported to date support work on the fingerprint library.

Changing Detection Targets Without Changing Equipment

Consider an operator wearing a sensor configured to detect one explosive. If intelligence identifies another threat already represented by a validated fingerprint in NanoAi’s library, the development roadmap envisions sending an authorized detection-profile update through the cloud so the same compatible sensor could look for the new threat instead of, or potentially alongside, the original. The goal is to adapt to changing mission requirements without returning the hardware for replacement.

What the Laboratory Tests Have Shown

On October 22, 2026, Intellistake reported that NanoAi has completed more than 2,000 successful standoff tests of Threat 001, including an on-camera detection at 10 feet in 0.80 seconds. NanoAi has since completed planned laboratory testing of Threat 002, a different explosive, which the same sensor detected at standoff without physical contact under the reported comparable test conditions.

The progress is the ability to identify two distinct compounds with the same sensing hardware in laboratory conditions, not evidence of an already field-ready or remotely reprogrammable device.

The first on-camera detection of Threat 001 can be viewed on YouTube: https://www.youtube.com/watch?v=vIJezZGDUYQ 

Threat 003 Now in Testing

Testing of Targeted Explosive Threat 003 is underway at NanoAi’s Dallas-Richardson Op Center. If successfully characterized and validated, its signature is intended to become another entry in the growing library.

Detection Without Contact

Conventional field-screening approaches can require collecting a sample or approaching a suspected object. NanoAi’s technology is being developed to identify selected threats at standoff without direct contact, which, if validated in operational environments, could help reduce an operator’s need to approach a potential hazard during initial screening.

Collaboration With Global Defense Helmet Leader Gentex Corporation

Defense is NanoAi’s primary target market, with potential applications in law enforcement, border security and critical infrastructure. Its intended deployment formats include wearable and helmet-mounted systems, drones, robots, vehicles and fixed installations. Explosives are the first threat category being tested.

NanoAi is a licensed development collaborator in Gentex Corporation’s Ops-Core® RAILINK® ecosystem and has taken possession of the full RAILINK system for hands-on development.

Over the coming months, NanoAi will be working directly alongside Gentex’s engineering team to integrate its sensing technology into the RAILINK platform. NanoAi’s technology is in active development and has not yet been commercially deployed.

NanoAi Builds the Sensor. Intellistake Can Build What Connects It.

NanoAi is developing the sensing hardware and recording the identifying threats found during laboratory testing. Intellistake’s software and data infrastructure capabilities could be used to organize and maintain that fingerprint library, control which detection profiles are authorized for use and deliver validated updates to compatible devices. Those functions are development objectives, not features that have been demonstrated in the field.

That is the logic behind the proposed acquisition: NanoAi supplies the detector and the growing body of threat data; Intellistake could develop the software systems needed to manage those capabilities across deployed equipment. If successful, customers could adapt supported sensors as their requirements change instead of relying solely on the configuration selected when the device was issued.

Over time, a managed fingerprint library and secure software updates could support continuing customer relationships, including potential licensing, maintenance or update services.

The related military edge computing market was estimated at US$2.66 billion in 2024 and is projected to reach US$13.51 billion by 2035 [4]. These figures are industry estimates and do not represent a forecast of Company revenue.

“NanoAi has demonstrated something tangible: the same sensor detecting two different explosives at standoff,” said Jason Dussault, Chief Executive Officer of Intellistake. “Our opportunity is to help build the software and data infrastructure around that sensor. A growing fingerprint library, delivered securely to compatible devices, could allow operators to adapt detection priorities without changing equipment. That is how we see an impressive sensing technology developing into a broader platform.”

“We have completed planned laboratory testing of a second explosive and moved directly to a third,” said Craig Micklich, Founder, Chairman and Chief Executive Officer of NanoAi Technologies. “Each validated fingerprint expands what our technology may eventually be configured to recognize. Our goal is straightforward: if an operator faces a different threat that is already in the library, we want the sensor to be able to adapt without swapping the device. Building and validating that capability is the next part of the work.”

Market Context

Third-party estimates put the explosive trace detection market at US$1.62 billion in 2025, projected to reach US$2.88 billion by 2034 [1]; the CBRN defense market at US$21.55 billion in 2024, reaching US$33.11 billion by 2033 [2]; and the soldier systems market at US$12.2 billion in 2025, reaching US$18.9 billion by 2034 [3]. The categories overlap and are presented for context only, not as an addressable-market calculation or forecast of Intellistake or NanoAi revenue.

Transaction Status

The proposed acquisition of NanoAi was announced on August 4, 2026. Upon completion, NanoAi would become a wholly owned subsidiary of Intellistake while continuing to hold its existing license and development relationship with Gentex. Completion remains subject to the conditions described in the Company’s August 4, 2026 news release, and there can be no assurance that the transaction will be completed on the terms currently contemplated, or at all.

[1] Fortune Business Insights, “Explosive Trace Detection Market Size, Share & Industry Analysis, By Product, By Technology, By End Use, and Regional Forecast, 2026-2034.” https://www.fortunebusinessinsights.com/explosive-trace-detection-market-104050 

[2] IMARC Group, “CBRN Defense Market Size, Share, Trends and Forecast by Threat Type, Equipment, End Use, and Region, 2025-2033.” https://www.imarcgroup.com/cbrn-defense-market 

[3] Fortune Business Insights, “Soldier System Market Size, Share, Forecast, 2026-2034.” https://www.fortunebusinessinsights.com/soldier-system-market-108136 

[4] Market Research Future, “Military Edge Computing Market Research Report, Forecast to 2035.” https://www.marketresearchfuture.com/reports/military-edge-computing-market-32817

About NanoAi Technologies

NanoAi Technologies is a defense technology company developing a proprietary standoff sensing platform capable of detecting explosives, ammunition and narcotics across wearable, drone, robotic, vehicle and fixed-mount deployments. Combined with artificial intelligence, swarming capabilities and real-time geolocation, each sensor delivers results simultaneously to operators in the field and the task force.

To find out more about NanoAi Technologies, please visit: www.nanoaitechnologies.com

About Intellistake

Intellistake Technologies Corp. (CSE: ISTK) (OTCQB: ISTKF) (FSE: E41) is an AI infrastructure and technology company developing AI agents, enterprise software and data infrastructure designed to turn real-world information into actionable intelligence. The proposed acquisition of NanoAi is intended to expand the Company’s technology platform into AI-enabled defense, advanced sensing, autonomous systems and connected soldier technology.

For additional information, visit www.intellistake.com. 

Cautionary Note Regarding Forward-Looking Information

This news release contains “forward-looking information” within the meaning of applicable Canadian securities laws. Forward looking information contained in this news release includes, but is not limited to, all statements regarding the proposed acquisition of NanoAi and its anticipated benefits; NanoAi’s technology and development activities, including the anticipated integration of NanoAi’s sensing technology with RAILINK-equipped platforms and the anticipated nature, extent and timing of development work with Gentex; potential applications of NanoAi’s sensing platform; the anticipated evolution of headborne and soldier systems; anticipated market opportunities; the Company’s artificial intelligence capabilities; the potential benefits of combining Intellistake’s artificial intelligence infrastructure with NanoAi’s sensing technology; and the expected results of the NanoAi testing.

In certain cases, forward-looking information can be identified by the use of words such as “expects”, “intends”, “anticipates” or variations of such words and phrases or state that certain actions, events or results “may”, “would”, or “might” suggesting future outcomes, or other expectations, assumptions, intentions or statements about future events or performance. Forward-looking information contained in this news release is based on certain assumptions regarding, among other things, the Company will continue to have access to financing until it achieves profitability; the Company and NanoAi satisfy all conditions necessary to close the proposed transaction; the maintenance in good standing of NanoAi’s license and development collaborator status with Gentex; the parties’ ability to develop, test, integrate and commercialize their respective technologies; the continued development and adoption of AI-enabled defense systems; the ability to establish and maintain customer, development and strategic relationships; the technology and blockchain industries in which the Company intends to focus its business in will grow at the rate and in the manner expected; the ability to attract qualified personnel; the success of market initiatives and the ability to grow brand awareness; the ability to distribute Company’s services; the Company creates strategies to mitigate risks associated with cryptocurrency price fluctuations; the Company remains compliant with all applicable laws and securities regulations and applicable licensing requirements; the Company engages and collaborates with local experts, as necessary, to address jurisdiction-specific matters and ensures compliance with foreign regulations to avoid penalties; the Company addresses any potential cybersecurity threats promptly and effectively; the ability of the Company to develop its technology, acquire customers and have revenue; the ability to successfully deploy the new business strategy as a result of the change of business. While the Company considers these assumptions to be reasonable, they may be incorrect.

Forward looking information involves known and unknown risks, uncertainties and other factors which may cause the actual results to be materially different from any future results expressed by the forward-looking information. Such factors include risks related to general business, economic and social uncertainties; failure of the Company and NanoAi to satisfy all conditions necessary to close the proposed transaction; failure to raise the capital necessary to fund its operations; failure of NanoAi’s technology will achieve the performance characteristics contemplated, successfully complete development, testing or integration with RAILINK-equipped platforms; failure to achieve commercial adoption or generate revenue; inability to create strategies to mitigate the risks associated with cryptocurrency price fluctuations; the costs of regulation in the digital asset industries increase to the extent that the Company is no longer generating sufficient returns for shareholders; failure to promptly and effectively address cybersecurity threats; insufficient resources to maintain its operations on a competitive basis; and the actual costs, timing and future plans differs expectations; legislative, environmental and other judicial, regulatory, political and competitive developments; the inherent risks involved in the cryptocurrency and general securities markets; the Company may not be able to profitably liquidate its current digital currency inventory, or at all; a decline in digital currency prices may have a significant negative impact on the Company’s operations; the Company’s success may depend on the continued involvement of key personnel, including advisors, whose involvement cannot be guaranteed; institutional adoption of decentralized AI infrastructure remains uncertain and may not occur at the pace or scale anticipated; evolving regulatory frameworks, including those related to AI (such as Canada’s proposed Artificial Intelligence and Data Act) and prediction markets, may impose additional compliance burdens or restrict certain business activities; valuation figures are based on publicly available market data and internal assessments at the time of the referenced transactions and may not reflect current or future valuations; the volatility of digital currency prices; the inherent uncertainty of cost estimates and the potential for unexpected costs and expenses, currency fluctuations; regulatory restrictions, liability, competition, loss of key employees and other related risks and uncertainties; delay or failure to receive regulatory approvals; failure to attract qualified personnel, labour disputes; and the additional risks identified in the “Risk Factors” section of the Company’s filings with applicable Canadian securities regulators.

Although the Company has attempted to identify factors that could cause actual results to differ materially from those described in forward-looking information, there may be other factors that cause results not to be as anticipated. Readers should not place undue reliance on forward-looking information. The forward-looking information is made as of the date of this news release. Except as required by applicable securities laws, the Company does not undertake any obligation to publicly update forward-looking information.

Market size and growth figures referenced in this news release are third-party industry estimates provided for contextual purposes only. Such estimates may differ materially depending on market definition, methodology, geographic scope and forecast assumptions, and should not be interpreted as forecasts of Intellistake’s or NanoAi’s future revenues, market share or financial performance. Statements attributed to Gentex or other third parties are based on publicly available materials, and the Company has not independently verified such information.

SOURCE Intellistake Technologies Corp.

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Payment Asia Launches Merchant Health Index (MHI) and ARCS Marketing Platform

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Bringing Practical AI Solutions to SMEs

HONG KONG, Oct. 29, 2026 /PRNewswire/ — Payment Asia Group (“Payment Asia” or “Group”) today announced the expansion of its artificial intelligence capabilities with the introduction of the Merchant Health Index (MHI) and the ARCS Marketing Platform, reinforcing the Group’s commitment to helping small and medium-sized enterprises (SMEs) harness AI to enhance business performance, marketing effectiveness, and operational resilience.

The announcement comes as Hong Kong accelerates its AI agenda, encouraging broader adoption across industries to boost productivity, strengthen competitiveness, and create new opportunities for businesses of all sizes.

“Artificial intelligence is becoming a strategic growth engine, moving decisively from experimentation into business operations,” said Paul Tang, COO of Payment Asia. “For SMEs, the value of AI lies in its ability to support smarter decisions, greater efficiency and long-term business growth. Our strategy focuses on making enterprise-grade intelligence accessible through practical solutions that help merchants anticipate change, strengthen resilience and capture new opportunities.”

Introducing the Merchant Health Index (MHI) and ARCS Marketing Platform

The Merchant Health Index (MHI) is an AI-powered merchant intelligence framework that transforms business and transaction information into meaningful business insights. Designed to provide a forward-looking view of merchant health, it helps businesses identify potential risks, uncover growth opportunities, and respond more effectively to changing market conditions. MHI is a major showcase of Payment Asia’s “More than Payment” strategy, extending the Group’s role beyond payments to deliver intelligence, tools, partnerships, support, and more through an integrated ecosystem focused on long-term merchant success.

Drawing on merchants’ operating metrics from before onboarding, such as compliance records and business registration information, and after their first transaction, such as website activity, transaction behavior, and other relevant indicators, MHI generates a comprehensive financial health score. Its transparent, evidence-based approach offers a broader view of business performance and resilience, helping to identify emerging issues, unusual transaction patterns, and opportunities for operational improvement earlier.

“Through the launch of MHI, Payment Asia aims to contribute to the development of an objective industry benchmark that provides a clearer view of merchants’ financial health,” added Tang. “We believe greater transparency and standardized insights can help drive the industry’s continued growth and development.”

Alongside MHI, Payment Asia has unveiled the ARCS Marketing Platform, an AI-driven tool that helps SMEs streamline content creation and digital marketing. It generates localized text and product imagery tailored to Hong Kong consumers and offers a wide selection of preset prompts and campaign templates for common SME marketing needs, enabling merchants to launch campaigns more efficiently across multiple channels. A payment link generated by Payment Asia will also be included to direct customers to make a purchase. Payment Asia is inviting selected F&B merchants to join its pilot program.

The launch of MHI and ARCS builds on Payment Asia’s broader AI strategy, which advanced significantly with the introduction of AI capabilities for the Group’s mascot, PACO, in 2023.

Founded in 1999, Payment Asia today serves more than 100,000 merchants across Hong Kong and international markets. The Group recorded more than 30% year-over-year growth in global transaction volume in the first three quarters of 2026. Over the past decade, including during the COVID pandemic, Payment Asia has consistently achieved double-digit growth in worldwide transaction volume, supported by its early expansion into international markets and strong positioning in digital payment services as businesses and consumers accelerated their shift toward e-commerce.

At Hong Kong FinTech Week next week (Booth 5FG-TAO4), Payment Asia will present the Merchant Health Index (MHI), the ARCS Marketing Platform, and its latest innovations designed to help businesses unlock growth opportunities. At the booth’s “Insights Lounge,” Payment Asia and its partners will discuss emerging trends in merchant services, intelligent payments, and next-generation commerce, reinforcing the Group’s vision of serving as a gateway to business growth and takeoff.

About Payment Asia

Established in 1999 and based in Hong Kong, Payment Asia Group is a leading e-payment technology and e-commerce management company specializing in offering a secure and prompt payment processing network to local and global businesses. The Group also invests in and operates several fintech companies, building a diversified ecosystem spanning digital payments, asset management, trust services, lending, and other financial services. Driven by professionalism, dedication, and innovation, Payment Asia aspires to grow together with our clients and shape the future together. For more information, please visit: https://paymentasia.com/ 

View original content:https://www.prnewswire.com/apac/news-releases/payment-asia-launches-merchant-health-index-mhi-and-arcs-marketing-platform-302923276.html

SOURCE Payment Asia

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