Technology

Apollo GraphQL Unlocks the Value of Enterprise APIs with New Innovations

Published

2 years ago

October 9, 2024

Apollo Connectors for REST APIs available today to enable next-gen intelligent app development

Additional new product enhancements help enterprises improve developer efficiency and API performance

Coinbase, Indeed.com, JUCR among hundreds building their API strategies using Apollo GraphQL, also presenting this week at GraphQL Summit 2024 among many industry leaders designing, building, and operating GraphQL at scale

SAN FRANCISCO, Oct. 9, 2024 /PRNewswire/ — Apollo GraphQL, the GraphQL API Platform company, today announced Apollo Connectors for simplifying GraphQL API integration. Unveiled at GraphQL Summit 2024, this groundbreaking addition to Apollo’s product suite empowers organizations to leverage GraphQL as a complementary platform that sits atop existing services with minimal overhead, enhancing the flexibility, speed, and efficiency of API integration. By reducing the need for middleware and boilerplate code, Apollo Connectors further position Apollo at the forefront of the GraphQL API market. Apollo Connectors for REST APIs is available today in public preview.

Many organizations recognize the potential of GraphQL but struggle with managing various APIs and maximizing the value of their existing REST API investments, which often fetch too much or too little data. These challenges add complexity and cost, slowing innovation. As API ambitions scale to develop modern and intelligent applications, the Apollo GraphOS® platform offers an API platform approach that reduces the cognitive load on development teams, allowing them to focus on what matters most—delivering value.

The introduction of Apollo Connectors for REST APIs simplifies this transition further by allowing developers to integrate REST APIs into a federated GraphQL schema, incrementally or all at once, without incurring additional overhead. This pivotal advancement bridges the gap between traditional REST architectures and modern GraphQL deployments, enabling a unified, manageable, and more innovative API strategy across the organization. Apollo also celebrates the fifth anniversary of Apollo Federation, now considered the consensus standard for GraphQL in the enterprise.

“The pace of innovation, driven by AI and the demand for personalized digital experiences, means that organizations can no longer afford to delay modernizing their API strategies,” said Matt DeBergalis, CTO and co-founder of Apollo GraphQL. “Apollo Connectors for REST APIs allow teams to swiftly adapt by incrementally adopting GraphQL without overhauling existing systems. This isn’t just about simplification; it’s about staying competitive in an environment where speed and flexibility are critical. Apollo Connectors are designed to make that transition seamless and immediate.”

Key Features of Apollo Connectors for REST APIs include:

Declarative integration: Engineers can use a simple syntax within their GraphQL schema to connect directly to REST API endpoints, streamlining the process of mapping types and fields to underlying services.

Eliminating the GraphQL server: By eliminating the complexities of GraphQL server development and maintenance, Apollo Connectors reduces technical debt and allows teams to focus on delivering value faster.

Seamless onboarding: Apollo GraphOS provides integrated tooling and a smart editor for VSCode, ensuring a smooth onboarding process for teams of all sizes.

“Apollo Connectors makes it dramatically easier for enterprises to unify their API ecosystem with a federated GraphQL architecture,” said Rob Brazier, vice president of product at Apollo GraphQL. “Almost every organization of significant scale has a large REST API footprint. Apollo Connectors for REST APIs enable our customers to leverage that API footprint, integrating with it to drive innovation without wasting time on risky migrations or waterfall architectural transformations.”

Additional New Product Features Improve Scalability, Speed, and Developer Productivity

Apollo is also unveiling several enhancements to its platform, Apollo GraphOS, and its suite of tools aimed at improving enterprise scale, developer velocity, and platform performance:

Significant performance gains now in Apollo Router Core: Apollo Router Core, now with a new native query planner in public preview that delivers significant performance improvements, reduces resource usage, and cuts latency when processing and planning client requests.

As Apollo customers scale their graphs to handle more clients and increasingly complex use cases, they require a way to ensure that complex GraphQL operations do not compromise performance or lead to denial of service issues. Enterprise customers can use Apollo’s GraphOS Router, which now includes native demand control to help manage and limit operational complexity, to prevent performance slowdowns.

GraphOS Router also introduces entity caching with cache invalidation in public preview. API teams can now store key business entities, such as inventory and user records, in Redis for long-term caching, ensuring responsive and high-performing applications. They also have granular control over invalidating entries based on time to live, subgraph, type, and more. Apollo will also offer long-term support for it, ensuring that enterprises can rely on it for years to come.

Improved developer velocity and performance for API platform teams. Apollo continues to prioritize developer experience with the latest improvements in Rover, its leading command-line interface for GraphOS. The new workflow improvements in Rover integrate it more closely with GraphOS Studio and bring under-the-hood improvements that make it up to 10 times faster for developers to compose large-scale graphs.

Rover now executes commands in parallel and asynchronously, such as composition and fetching, improving speed and reliability, especially for large graphs. Native OS-level threading also makes local composition up to 10x faster.

Beyond performance improvements, Rover now supports subgraph mirroring, an automated workflow that allows developers to seamlessly fetch and test subgraph configurations on their local machines. This new enhancement eliminates the time-consuming manual setup previously required, enabling developers to quickly test new subgraphs and router configurations in a controlled environment, significantly boosting developer productivity. Download the latest Rover release.

Automatically enforce organization-specific standards with enhanced security and compliance. Apollo GraphOS introduces custom schema checks, a powerful new feature that addresses API platform teams’ demand for enhanced schema validation capabilities. This functionality allows organizations to integrate their own business logic, security policies, and governance rules into Apollo’s existing schema check workflow, ensuring that every schema change adheres to company-specific standards. The result is a more robust, flexible, and secure approach to maintaining schema integrity, allowing platform teams to uphold organizational standards in an automated manner while adhering to stringent organizational requirements.

“Our Apollo GraphOS platform and suite of tools give enterprises the capabilities they need to build next-generation intelligent applications,” said DeBergalis. “The enhancements we’re announcing today further our mission to make API platforms more powerful, flexible, and easier to use at any scale.”

Users can experience first-hand the ease of building an expansive GraphQL API through the power of Apollo Connectors for REST APIs. Start today for free.

Join the Conversation at GraphQL Summit 2024

Apollo GraphQL invites developers, engineers, and industry leaders to join us at the seventh annual GraphQL Summit 2024, where over 1,000 GraphQL enthusiasts have gathered in person this week in New York City and online. Sponsored by Xolv.io, Team Duality, and Moon Highway, GraphQL Summit will also be available virtually on November 7, 2024. Register now to explore the latest in GraphQL and API platform engineering and join in the conversation on LinkedIn and X by following #GraphQLSummit.

This announcement and more will be featured in the GraphQL Summit keynote delivered by DeBergalis, which can be viewed today via live-stream here beginning at 9 am EDT and covered on Apollo’s blog. For those unable to attend, GraphQL Summit Virtual will be held on Nov 7 and will feature announcements and presentations from the in-person event.

Customer Validation

“Our partnership with Apollo GraphQL has been key to supporting us to build our business at Coinbase and moving towards a fully federated GraphQL architecture. We’re breaking down our monolith into manageable subgraphs, reducing bottlenecks, and creating a more scalable system. Apollo empowers our teams to scale, innovate, and grow with confidence.” – Stephanie Saunders, Engineering Manager at Coinbase

“At Indeed, we rely on our primary graph, OneGraph, to manage traffic from our native apps, website, third-party vendors, and subsidiaries. Monitoring and controlling these interactions is essential to avoid excessive load on our supergraph and unnecessary fees from third-party APIs. With Demand Control, Apollo has provided us with a high-performance, out-of-the-box solution that safeguards our supergraph from costly operations. By estimating an operation’s complexity before execution, we now have enhanced control over traffic management and can effectively apply rate limits.” – Carlos Gomez, Software Engineer at Indeed.com

“With Apollo GraphOS and federated subscriptions, JUCR delivers seamless live updates to thousands of EV charging sessions across Europe, keeping our customers up-to-date in real-time during their charging experience.” – Max Grollman, Co-founder & CTO at JUCR

About Apollo GraphQL

Apollo GraphQL helps developers help the world by providing a better API platform across teams. Apollo’s open-source software is downloaded 25M times per month and its commercial GraphQL technologies power the most innovative brands today. Teams at Coinbase, New York Times, and Wayfair ship personalized, omnichannel experiences faster with a supergraph – a self-service GraphQL platform that spans any number of backend services. Serving over 5T requests in 2023, the Apollo GraphOS® platform simplifies API development with workflows and infrastructure to build, test, and ship supergraphs at any scale. Based in San Francisco, Apollo is backed by Insight Partners, Andreessen Horowitz, Matrix Partners, and Trinity Ventures. Learn more at: https://www.apollographql.com.

Contact

Jennifer Tyrseck
communications@apollographql.com
(203) 614-9530

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SOURCE Apollo GraphQL

Technology

SuperIT AI Agents Launch in North America With Free Tier To Fix IT Incidents Without Runbooks

Published

44 minutes ago

November 3, 2026

Australian startup brings its self-service platform to North American MSPs ahead of IT Nation Connect. MSPs can have an AI agent working on real tickets within an hour of sign-up, with paid plans starting at US$99 a month.

ORLANDO, Fla., Nov. 2, 2026 /PRNewswire-PRWeb/ — SuperIT, an Australian AI startup whose AI agents investigate and fix end-user IT issues directly on managed devices, today launched its platform for North American managed service providers (MSPs) and IT teams on a self-service basis, as part of global availability. A new free tier with no expiry includes unlimited AI ticket triage and monthly credits for other AI features, and paid plans start at US$99 a month. MSPs and IT teams can sign up at https://superit.ai, connect their ticketing system and have an AI agent working real tickets within the first hour, with no sales call or contract.

“SuperIT investigates problems it hasn’t seen before and fixes them on the device, within limits each MSP sets.” (Sale)

The launch, ahead of IT Nation Connect in Orlando (Nov. 4–6), moves SuperIT from early access with MSPs in Australia, New Zealand and the U.S. to general availability worldwide, with North America the company’s focus market.

“This is a new era for IT and MSP software, where products win on technical merit, not contract lock-in. The days of signing a one- to three-year contract just to try a product are over,” said Christopher Sale, CEO and co-founder of SuperIT. “We believe SuperIT is the best AI agent in its class, so we’re making it free to use with no time limit and letting MSPs judge it on their own tickets. Most AI in IT support stops at triage or a pre-written script. SuperIT investigates problems it hasn’t seen before and fixes them on the device, within limits each MSP sets.”

Fixing, not just triage and suggestions

Many AI tools for MSPs classify and assign tickets, suggest knowledge articles or run predefined scripts. SuperIT does those things, and is built to go further: to diagnose and resolve unfamiliar issues without a pre-written workflow. Two proprietary technologies make that possible:

– Digital Twin. An evolving model of each customer’s IT environment, built from managed-device telemetry and third-party integrations. Each new issue is investigated with that context rather than from scratch.

– SuperIT Endpoint Agent. Runs on managed devices to gather diagnostics, analyze configuration and system behavior, run commands through controlled PowerShell execution, apply fixes and verify the issue is resolved.

Each MSP decides how independently SuperIT works. Within those limits it resolves issues on its own. Outside them, it works with an engineer to plan, approve and carry out the fix. Early customers use SuperIT for triage and first response, routine service desk workflows, technical investigation, and unfamiliar L1–L3 incidents. SuperIT helps with recurring tasks like new user onboarding and offboarding, all the way to the most complex once-off server performance troubleshooting or network incidents, and everything in between.

Early results

In early evaluations across the technician conversations reviewed with SuperIT’s early MSP partners, the technician’s goal was fully or partly achieved in 91.1%, and 74.1% were assessed as clearly useful or decisive, such as finding key information, running diagnostics or performing the fix. Fields written by SuperIT’s AI triage were still unchanged at review in 99% of cases for ticket type, 96% for subtype, 93% for priority and 91% for item.

Usage grew quickly ahead of the launch. Between July and September 2026, the number of customers MSPs have deployed SuperIT to grew 71%, tickets synced more than doubled, and monthly autonomous agent runs more than doubled, including a nearly tenfold increase in ticket investigations. Monthly recurring revenue grew more than sixfold from August to September.

“We’ve tested many ticket remediation solutions, and only SuperIT passed our accuracy tests. It’s also very easy to use,” said Sam Gridley, CEO of Hawaii-based MSP Intech Hawaii.

Availability and pricing

SuperIT’s free tier has no trial expiry. It includes unlimited AI ticket triage, with fair-use limits, and monthly credits (enough for light AI usage), with access to all platform features. Paid plans run from US$99 to US$9,900 a month, month to month contracts, with more credits on larger plans. Tiers are available for IT teams of all sizes, including custom plans for larger MSPs and IT departments with enterprise requirements. Guided onboarding and assisted proofs of concept remain available.

“MSPs shouldn’t have to sit through sales demos, sign long contracts or commit to big minimums just to find out whether an AI tool like SuperIT works in their environment,” said Sale. “Start free, prove it on real tickets and scale when you’re ready.”

Integrations and security

SuperIT integrates natively with ConnectWise PSA, Autotask, HaloPSA and Accelo, with more to come. Its workflow actions feature lets MSPs connect any platform with a public API as a tool the AI agent can use. Every command passes a security pipeline and a three-tier policy (allowed, needs approval, blocked) and runs as the signed-in user, never with system-level rights. Every action is recorded in an append-only audit trail, and MSPs can require engineer approval for any command or category of action.

Growing without hiring at the same rate

MSP growth has traditionally meant hiring more engineers as client numbers rise. SuperIT is designed to break that link, so MSPs can support more clients with their existing teams, cut engineering time per ticket and improve gross margins.

SuperIT also expects the platform to let MSPs offer new AI-first managed services, priced lower because AI agents do much of the technical work and engineers step in when needed. That makes smaller, price-sensitive businesses profitable to serve, an opportunity that also suits office technology dealers building managed IT practices without large engineering teams.

North America

The expansion follows demand from North American MSPs that saw SuperIT’s early results. North American customers will initially be supported by SuperIT’s existing team and global platform, and the company plans to open a dedicated U.S. team in the first quarter of 2027.

SuperIT raised a US$1.7 million (AU$2.5 million) pre-seed round in December 2025 from Hustle Fund, Antler, CoVentures, Top Down Ventures, angel investors, and MSP owners and industry experts.

IT Nation Connect attendees can see SuperIT in the Solutions Hall, Nov. 4–6. MSPs can sign up free at https://superit.ai

About SuperIT

SuperIT builds AI agents that investigate, troubleshoot and resolve end-user IT incidents and service requests, so MSPs and internal IT teams can scale support without adding headcount at the same rate. Its platform combines a Digital Twin of each customer’s IT environment with an endpoint agent that acts directly on managed devices, within limits each MSP sets. Founded in 2025 in Adelaide, Australia, and now operating globally, SuperIT is backed by Top Down Ventures, Hustle Fund, Antler and CoVentures. Learn more and sign up free at https://superit.ai

Media Contact

Christopher Sale, SuperIT, 1 650 466 9762, press@superit.ai, www.superit.ai

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SOURCE SuperIT

Technology

New TELUS collective agreement ratified by the United Steelworkers membership

Published

44 minutes ago

November 3, 2026

Agreement reached ahead of current contract’s expiry provides stability for more than 3,000 team members across Canada

VANCOUVER, BC, Nov. 2, 2026 /CNW/ — TELUS today announced that team members represented by the Telecommunications Workers Union, United Steelworkers Local 1944 (USW) bargaining unit have ratified the new agreement reached by the parties earlier this month. This new agreement, which has a term of April 1, 2027 to December 31, 2031, will apply to more than 3,000 TELUS team members nationally.

“Thank you to our team members for supporting this agreement and to both bargaining teams for their constructive work,” said Victor Dodig, President and CEO of TELUS. “Reaching an agreement well ahead of the current contract’s expiry provides stability for our team members and our business, allowing us to focus together on delivering the reliable service and outstanding experiences our customers count on.”

About TELUS
TELUS (TSX: T, NYSE: TU) is a leading Canadian communications technology company operating in more than 45 countries and generating over $20 billion in annual revenue with more than 17 million customer connections through our advanced suite of broadband services for consumers, businesses and the public sector. TELUS is passionate about putting our customers and communities first, leading the way globally in client service excellence and social capitalism. The TELUS PureFibre and 5G networks connect Canadians at home, at work and in the communities where they live.

TELUS Health is enhancing approximately 159 million lives across 200 countries and territories through innovative preventive medicine and well-being technologies. TELUS Agriculture & Consumer Goods utilizes digital technologies and data insights to optimize the connection between producers and consumers. TELUS Digital specializes in digital customer experiences and future-focused digital transformations that deliver value for their global clients.

Since 2000, TELUS and our team members have contributed more than $1.85 billion in cash, in-kind contributions, time and programs to communities across Canada and around the world.

For more information, visit telus.com.

For more information, please contact:
Chelsey Higdon
TELUS Public Relations
chelsey.higdon@telus.com

SOURCE TELUS Communications Inc.

Technology

USI Unveils Wi-Fi 8 SiP Module for Enhanced AI Device Connectivity

Published

2 hours ago

November 2, 2026

SHANGHAI, Nov. 3, 2026 /PRNewswire/ — USI today announced its Wi-Fi 8 (IEEE 802.11bn) roadmap, with product launch planned for the first quarter of 2027. Building on its Wi-Fi 6E and Wi-Fi 7 with System-in-Package (SiP) technology, USI is positioning itself to help customers capture the next wave of wireless innovation.

Wi-Fi 8 shifts focus from peak data rates to Ultra-High Reliability (UHR), efficiency, and consistent user experience. This matters as devices shrink, from smartphones and AI laptops to smart glasses, smart rings, and TWS earbuds, and must maintain stable connections despite limited antenna space, constrained battery capacity, and complex RF environments.

Key Wi-Fi 8 technologies include:

Multi-AP Coordination: Coordinated Beamforming (Co-BF) and Coordinated Spatial Reuse (Co-SR)Dynamic Spectrum Optimization: Dynamic Sub-channel Operation (DSO)PHY enhancements: Distributed Resource Unit (DRU), Enhanced Long Range (ELR), and Unequal Modulation (UEQM)

Together, these advances enable smarter, more coordinated wireless networks and extend advanced connectivity to wearables and next-generation robotics.

Shrinking form factors bring tighter space, battery, thermal, and power demands. USI draws on deep expertise in SiP design, RF engineering, wireless module integration, advanced packaging, and high-volume manufacturing to help customers reduce product size, optimize power consumption, and simplify system design. Its Wi-Fi 6E and Wi-Fi 7 SiP miniaturization, combined with advanced RF and shielding technologies, provides a strong base for the Wi-Fi 8 transition.

Wi-Fi 8 is also expected to drive deeper system-level integration across wireless ICs, RF front-end components, antennas, power management, and advanced packaging, so that wireless performance and miniaturization evolve together in wearable, mobile, and IoT products.

“Wi-Fi 8 is about more than faster speeds. It is about enabling devices to maintain reliable, consistent, and predictable connections in complex wireless environments. USI will combine its capabilities in wireless connectivity, RF design, SiP integration, and advanced process technology to help customers overcome the challenges of product miniaturization and rising system complexity, accelerating the time to market for next-generation smart devices.” said Jessica Yu, Associate Vice President of Wireless & Wearable Miniaturization Solutions at USI.

Wi-Fi 6 and 6E improved network efficiency and expanded available spectrum, and Wi-Fi 7 significantly raised throughput, bandwidth, and responsiveness. Wi-Fi 8 goes further, delivering greater reliability, predictability, and efficiency in increasingly complex wireless environments.

About USI (601231.SH)

USI, Universal Scientific Industrial (Shanghai) Co., Ltd., is a global leader in electronic design and manufacturing as well as a leader in the field of SiP (System-in-Package) technology. Our production and service locations span four continents: Asia, Europe, the Americas, and Africa, offering customer diversified electronic products with D(MS)2 services: Design, Manufacturing, Miniaturization, Industrial software, and hardware Solutions, as well as material procurement, logistics and maintenance Services. USI is a subsidiary of ASE Technology Holding Co., Ltd. (TWSE: 3711, NYSE: ASX). To learn more, please visit www.usiglobal.com and engage with us on LinkedIn and YouTube.

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SOURCE USI