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PalawanPay engages over 20 million users through CleverTap

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SAN FRANCISCO and MUMBAI, India, Oct. 9, 2024 /PRNewswire/ — PalawanPay, a leading e-wallet solution from the Palawan Group of Companies, has partnered with CleverTap, the all-in-one engagement platform, to enhance customer engagement, drive personalization, and fuel significant growth.

Recognized as one of the fastest-growing e-wallets in the Philippines, PalawanPay complements its nationwide physical presence by offering a comprehensive suite of services accessible anytime, anywhere. The app plays a crucial role in realizing the company’s vision of becoming the leading money shop in the Philippines by providing advanced, technology-assisted financial services. Building on its substantial success, PalawanPay continuously strives to enhance financial activity rates, increase product awareness, and transition anonymous users into verified customers. The company also focuses on boosting conversions and re-engaging users to further strengthen and expand its growing user base.

CleverTap’s tailored solutions are pivotal in driving PalawanPay’s activations by unifying customer profiles and reducing drop-offs. These solutions accelerate transactions through personalized engagement and targeted promotions, maximizing user retention with automated reminders and real-time omnichannel optimization. Additionally, they proactively engage at-risk users to minimize churn and encourage reinstallation.

By deploying CleverTap’s integrated platform, PalawanPay engages with over 20 million users and achieves:

A 2.2x increase in conversion rates for new users within 1 week of the first app launch, with previously unbanked individuals in the Philippines gaining access to digital currency.A 7x increase on monthly repeat transaction rate for highly engaged users, relying on PalawanPay for their monthly financial transactions as compared to less engaged users.A 30% contribution margin on total transacted users, significantly contributing to PalawanPay’s overall transaction volume, demonstrating their loyalty and trust in the platform.

Third Librea, President and CEO of PalawanPay, said “At PalawanPay, our mission is to transform financial services in the Philippines by integrating advanced technology with our extensive network. Our collaboration with CleverTap has been instrumental in achieving our goals. The ability to personalize user experiences and deliver targeted promotions has significantly increased our customer engagement and transaction rates. This partnership not only enhances our offerings but also brings us closer to realizing our vision of becoming the leading money shop in the Philippines. We are excited about the future and remain committed to providing accessible and reliable financial solutions to our customers nationwide.”

Marc-Antoine Hager, Regional Head – SEA, CleverTap said “We are thrilled to collaborate with PalawanPay in their accelerated growth journey as they aim to transform financial services in the Philippines. At CleverTap, our focus is on empowering digital-first businesses to create meaningful customer experiences through personalized engagement and data-driven strategies. By integrating our platform, PalawanPay has been able to forge deeper connections with users and address critical challenges around user retention and conversion. We are excited to support PalawanPay as they continue to innovate and expand their services. We look forward to working with them to achieve even greater milestones together.”

PalawanPay was honored with multiple prestigious accolades at the Asian Banking & Finance Fintech and Retail Banking Awards 2024. The company continues to demonstrate its commitment to financial innovation and inclusion, delivering solutions that resonate with both consumers and the industry.

About Palawan Group of Companies:

The Palawan Group of Companies is composed of products and services such as Palawan Pawnshop, Palawan Express Pera Padala, Palawan ProtekTODO, Palawan Credit, and PalawanPay. A brand trusted by Filipinos for almost 4 decades, PGC is one of the fastest-growing financial institutions in the country. With its strength in remittance and pawning services, the company is the market leader in the industry and has over 70,000 branches, Pera Padala outlets, and PalawanPay Money Shops nationwide.

Palawan Group of Companies offers pawnbroking services, domestic and international remittances, microinsurance, bills payment, electronic mobile phone loading, cash-in of e-wallets, money exchange, ATM withdrawal, and cash disbursements.

Palawan Group of Companies introduced PalawanPay, an e-wallet app that allows users to send and receive remittances anytime, anywhere. PalawanPay is the company’s latest digital solution, offering faster, safer, and more convenient transactions. In addition to remittances, the app provides access to other financial services, including bills payment, e-cellphone load top-ups, and scan-to-pay QRPH codes. The app also features integrated functionality for pawn renewal, jewelry item purchase, ProtekTODO personal insurance, and international remittance claims.

Palawan Pawnshop, Palawan Express Pera Padala, and PalawanPay are supervised by the Bangko Sentral ng Pilipinas. For more information, go to Palawan Pawnshop and PalawanPay Websites.

About CleverTap

CleverTap is the leading all-in-one customer engagement platform that helps brands unlock limitless customer lifetime value. CleverTap is trusted by over 2000 brands like Domino’s, Levis, Jio, Papa John’s, Zomato, Kotak Bank, Air Asia, Carousell, TD Bank, and Tesco to help build personalized experiences for all their customers. The platform is powered by TesseractDB™ – the world’s first purpose-built database for customer engagement, offering speed and cost efficiency at scale.

Backed by top-tier investors such as Accel, Peak XV Partners, Tiger Global, CDPQ and 360 One, the company is headquartered in San Francisco, with presence across Seattle, London, São Paulo, Bogota, Mexico, Amsterdam, Sofia, Dubai, Mumbai, Bangalore, Singapore, Vietnam, and Jakarta.

For more information, visit clevertap.com or follow us on:
LinkedIn: https://www.linkedin.com/company/clevertap/
X: https://twitter.com/CleverTap

Forward-Looking Statements
Some of the statements in this press release may represent CleverTap’s belief in connection with future events and may be forward-looking statements, or statements of future expectations based on currently available information. CleverTap cautions that such statements are naturally subject to risks and uncertainties that could result in the actual outcome being absolutely different from the results anticipated by the statements mentioned in the press release.

Factors such as the development of general economic conditions affecting our business, future market conditions, our ability to maintain cost advantages, uncertainty with respect to earnings, corporate actions, client concentration, reduced demand, liability or damages in our service contracts, unusual catastrophic loss events, war, political instability, changes in government policies or laws, legal restrictions impacting our business, impact of pandemic, epidemic, any natural calamity and other factors that are naturally beyond our control, changes in the capital markets and other circumstances may cause the actual events or results to be materially different, from those anticipated by such statements. CleverTap does not make any representation or warranty, express or implied, as to the accuracy, completeness, or updated or revised status of such statements. Therefore, in no case whatsoever will CleverTap and its affiliate companies be liable to anyone for any decision made or action taken in conjunction.

Logo – https://mma.prnewswire.com/media/2404275/CleverTap_Logo.jpg

 

View original content:https://www.prnewswire.co.uk/news-releases/palawanpay-engages-over-20-million-users-through-clevertap-302271051.html

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Can AI care for us? CNN’s Innovate explores the new frontier of tech in the care sector

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HONG KONG, Oct. 29, 2026 /PRNewswire/ — While artificial intelligence continues to dominate global headlines amid fierce debates over the future of human jobs, a quiet revolution is happening in the United States in the homes of 73-year-old Dee Humphrey and Parkinson’s patient Jerry Feldman — where tech innovations could usher in a new model of care for a sector that often suffers from human staff shortages.

In the upcoming episode of Innovate, CNN travels across the United States to profile the breakthrough AI companions and robots that hold the potential of stepping in to help bridge critical gaps in healthcare, companionship, and physical support — exploring whether technology can truly assist without losing essential human connection and judgment.

The show begins in New York State, where senior citizen Dee Humphrey shares her home with ‘ElliQ’, a lamp-like AI companion that chats, plays games and nudges her to exercise or take her medication. Its creator, Intuition Robotics co-founder Dor Skuler, sees it as a way to support an ageing population. Innovate will seek to answer this question: how can a machine offer companionship without replacing human connection?

The program turns next to Cincinnati Children’s Hospital Medical Center, where nurse Desauna Tabor and her colleagues are helping train ‘Rachel’, an AI telephone assistant they say uncovers families’ needs and frees up time at the bedside. For Hippocratic AI co-founder Munjal Shah, whose mother stopped taking medication without anyone following up, the alternative often isn’t a human calling — it’s no call at all. He believes AI can make abundance in caregiving available “for the first time in human history”, provided it knows when to hand over to a person.

Finally, CNN visits Atlanta, where Jerry Feldman, who lives with Parkinson’s, works with Dr Madeleine Hackney to test ‘ZEST-E’, an exercise robot — and helps researchers understand what users actually need. The show also meets Hello Robot CEO Aaron Edsinger, who wants robots to help when human support isn’t available. For Jerry, that means getting medicine or something to eat when he’s alone and movement is difficult.

The world is changing fast, and emerging technologies are driving the transformation. Artificial intelligence, blockchain, and IoT are just a few of the game-changing innovations that are shaping our lives and revolutionizing how we work, learn, live, and entertain ourselves. CNN’s Innovate series tells the stories behind business ideas, technological developments, and entrepreneurial breakthroughs reshaping our world. Told through a compelling multiplatform approach, Innovate will engage audiences with stories of innovative thinkers from all walks of life who are shaping a better, smarter future for all.

Innovate trailers: https://bit.ly/4iakogb
Innovate images: https://bit.ly/4zNEm6u

Airtimes for Innovate: 
Saturday, 31st October at 6:30pm HKT
Sunday, 1st November at 9:30am and 4:30pm HKT
Monday, 2nd November at 2:30am HKT

About CNN International

CNN’s portfolio of news and information services is available in seven different languages across all major TV, digital and mobile platforms, reaching more than 379 million households around the globe. CNN International is the number one international TV news channel according to all major media surveys across Europe, the Middle East and Africa, the Asia Pacific region, and Latin America and has a US presence that includes CNNgo. CNN Digital is a leading network for online news, mobile news and social media. CNN is at the forefront of digital innovation and continues to invest heavily in expanding its digital global footprint, with a suite of award-winning digital properties and a range of strategic content partnerships, commercialised through a strong data-driven understanding of audience behaviours. CNN has won multiple prestigious awards around the world for its journalism. Around 1,000 hours of long-form series, documentaries and specials are produced every year by CNNI’s non-news programming division. CNN has 36 editorial offices and more than 1,100 affiliates worldwide through CNN Newsource. CNN International is a division of the Skydance Corporation.   

View original content to download multimedia:https://www.prnewswire.com/apac/news-releases/can-ai-care-for-us-cnns-innovate-explores-the-new-frontier-of-tech-in-the-care-sector-302923161.html

SOURCE CNN International

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Can AI care for us? CNN’s Innovate explores the new frontier of tech in the care sector

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HONG KONG, Oct. 29, 2026 /PRNewswire/ — While artificial intelligence continues to dominate global headlines amid fierce debates over the future of human jobs, a quiet revolution is happening in the United States in the homes of 73-year-old Dee Humphrey and Parkinson’s patient Jerry Feldman — where tech innovations could usher in a new model of care for a sector that often suffers from human staff shortages.

In the upcoming episode of Innovate, CNN travels across the United States to profile the breakthrough AI companions and robots that hold the potential of stepping in to help bridge critical gaps in healthcare, companionship, and physical support — exploring whether technology can truly assist without losing essential human connection and judgment.

The show begins in New York State, where senior citizen Dee Humphrey shares her home with ‘ElliQ’, a lamp-like AI companion that chats, plays games and nudges her to exercise or take her medication. Its creator, Intuition Robotics co-founder Dor Skuler, sees it as a way to support an ageing population. Innovate will seek to answer this question: how can a machine offer companionship without replacing human connection?

The program turns next to Cincinnati Children’s Hospital Medical Center, where nurse Desauna Tabor and her colleagues are helping train ‘Rachel’, an AI telephone assistant they say uncovers families’ needs and frees up time at the bedside. For Hippocratic AI co-founder Munjal Shah, whose mother stopped taking medication without anyone following up, the alternative often isn’t a human calling — it’s no call at all. He believes AI can make abundance in caregiving available “for the first time in human history”, provided it knows when to hand over to a person.

Finally, CNN visits Atlanta, where Jerry Feldman, who lives with Parkinson’s, works with Dr Madeleine Hackney to test ‘ZEST-E’, an exercise robot — and helps researchers understand what users actually need. The show also meets Hello Robot CEO Aaron Edsinger, who wants robots to help when human support isn’t available. For Jerry, that means getting medicine or something to eat when he’s alone and movement is difficult.

The world is changing fast, and emerging technologies are driving the transformation. Artificial intelligence, blockchain, and IoT are just a few of the game-changing innovations that are shaping our lives and revolutionizing how we work, learn, live, and entertain ourselves. CNN’s Innovate series tells the stories behind business ideas, technological developments, and entrepreneurial breakthroughs reshaping our world. Told through a compelling multiplatform approach, Innovate will engage audiences with stories of innovative thinkers from all walks of life who are shaping a better, smarter future for all.

Innovate trailers: https://bit.ly/4iakogb
Innovate images: https://bit.ly/4zNEm6u

Airtimes for Innovate: 
Saturday, 31st October at 6:30pm HKT
Sunday, 1st November at 9:30am and 4:30pm HKT
Monday, 2nd November at 2:30am HKT

About CNN International

CNN’s portfolio of news and information services is available in seven different languages across all major TV, digital and mobile platforms, reaching more than 379 million households around the globe. CNN International is the number one international TV news channel according to all major media surveys across Europe, the Middle East and Africa, the Asia Pacific region, and Latin America and has a US presence that includes CNNgo. CNN Digital is a leading network for online news, mobile news and social media. CNN is at the forefront of digital innovation and continues to invest heavily in expanding its digital global footprint, with a suite of award-winning digital properties and a range of strategic content partnerships, commercialised through a strong data-driven understanding of audience behaviours. CNN has won multiple prestigious awards around the world for its journalism. Around 1,000 hours of long-form series, documentaries and specials are produced every year by CNNI’s non-news programming division. CNN has 36 editorial offices and more than 1,100 affiliates worldwide through CNN Newsource. CNN International is a division of the Skydance Corporation.   

View original content to download multimedia:https://www.prnewswire.com/apac/news-releases/can-ai-care-for-us-cnns-innovate-explores-the-new-frontier-of-tech-in-the-care-sector-302923161.html

SOURCE CNN International

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xTool Officially Launches X1: An Upgradable Multi-Laser Platform Engineered for Speed, Versatility, and Business Growth

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Moving beyond traditional wattage wars, xTool’s new flagship platform combines high-speed Galvo with large-format Gantry motion, introducing modular LaserSwap™ technology and Automated Creation System™ (ACS™) to redefine desktop digital fabrication.

MOUNTAIN VIEW, Calif., Oct. 29, 2026 /PRNewswire/ — xTool, a global pioneer in digital fabrication solutions, today announced the official worldwide availability and immediate shipping of the xTool X1, the industry’s first future-proof, continuously upgradable smart flagship laser engraver and cutter. Built to bridge the gap between industrial-grade capabilities and desktop accessibility, the xTool X1 solves hundreds of complex engineering challenges to deliver an all-in-one productivity engine for small businesses, 3D printing enthusiasts, and woodworking makers alike.  

Beyond the Wattage Wars: A Leap in Motion Architecture

For years, the desktop laser industry has been locked in a race toward higher wattage without addressing fundamental workflow constraints. The xTool X1 fundamentally shifts this narrative by proving that the next frontier of laser technology lies in motion architecture rather than simple power upgrades.  

By seamlessly integrating a high-speed Flying-Galvo system with a large-format Dragon-Gantry workspace, the X1 eliminates the age-old compromise between engraving speed and working area. Driving two distinct motion systems through a synchronized 4-axis linkage, the X1 achieves ultra-fast galvo processing without sacrificing the broad spatial range required for large-scale production.  

To guarantee rock-solid precision under extreme operational speeds, xTool engineered the X1 using a 4,000-ton industrial UniCast high-pressure die-cast aluminum frame. This rigid structural foundation, combined with advanced software feathering algorithms, completely eliminates micro-vibrations and visual seam boundaries, ensuring flawless optical alignment across both flat and 3D surfaces.  

“Users see a seamless ‘Place & Go’ experience on the surface, but under the hood, the X1 solves hundreds of optical, algorithmic, and mechanical variables,” said Jessie Liu, President of xTool. “The future of desktop fabrication is not about replacing machines every time your business expands; it’s about system-level upgrades. X1’s true strength isn’t just a single laser beam—it’s the ability to make multiple laser sources work together in perfect harmony.”  

LaserSwap™ and Automated ACS™: True System-Level Upgradability

At the heart of the X1 platform is the proprietary LaserSwap™ modular ecosystem. Starting with a high-capacity 55W CO2 module or a hybrid 55W CO2 / 20W Diode setup, users can effortlessly expand their capabilities through quick-connect “backpack” laser modules. The system supports optional 30W Fiber, 60W MOPA, and 5W UV lasers, enabling users to perform deep metal engraving, vibrant color marking, and delicate non-thermal surface processing without buying standalone machines.

Complementing its multi-laser capability, the X1 introduces the Automated Creation System™ (ACS™) to put laser processing on autopilot. Delivering an unprecedented “Place & Go” workflow, ACS™ combines an integrated triple-camera system that pinpoints material positioning with sub-millimeter precision, and an AutoLift Base that automatically adjusts bed height. This hands-off automation eliminates guesswork, manual setup, and tedious focusing, drastically elevating creator productivity.

Unlocking New Workflows Across Communities

The xTool X1 is specifically designed to overcome material limits and unlock new commercial opportunities across diverse creative sectors:  

The Ultimate Companion for 3D Printing: While 3D printers excel at complex volumetric geometries, they struggle with structural paneling and fast production. The X1 serves as the perfect companion machine, cutting rigid structural components in wood, acrylic, or leather, while applying high-resolution UV or laser marking directly onto PLA and resin models.  A High-ROI Growth Engine for SMBs: Designed for home decor studios, signage makers, and custom gift shops, the X1 operates as an efficient “one-person factory”. Its rapid batch-engraving speeds and multi-material versatility drastically reduce production lead times, allowing small businesses to expand their product SKUs and achieve rapid return on investment.  Empowering Woodworking & DIY Makers: For artisanal woodworkers, the X1 seamlessly merges natural materials with precise metal accents. From customized home and garden decor to intricate woodworking projects, the platform handles mixed-material crafting with effortless consistency.

Technical Difficulty: Laser Innovation vs. 3D Printing

Developing the X1 required overcoming engineering hurdles that far surpass conventional digital tools. While 3D printing primarily manages material extrusion and thermal dynamics, multi-laser hybrid platforms demand extreme optical precision, real-time light path alignment, multi-axis motion synchronization, and complex blending algorithms. The X1’s success establishes xTool’s undeniable technical leadership in mastering these industrial-grade challenges for the desktop market.  

Pricing and Availability

The xTool X1 is available for purchase starting today on the official xTool online store, featuring limited-time launch pricing across multiple configurations:  

X1 Single CO2 (55W CO2): $3,399X1 CO2 + Diode Galvo (55W CO2 + 20W Diode Galvo Module): $3,999X1 CO2 + Diode Galvo + Fiber (Includes 30W Fiber Laser Source): $5,799X1 CO2 + Diode Galvo + UV (Includes 5W UV Laser Source): $6,499X1 CO2 + Diode Galvo + MOPA (Includes 60W MOPA Laser Source): $6,679

To learn more about the xTool X1, explore detailed technical specifications, or place an order, please visit: xtool.com.

About xTool

xTool is a global premium consumer-tech brand dedicated to empowering digital-to-physical creation. As the world’s largest and fastest-growing laser engraver innovator, xTool provides a comprehensive ecosystem of laser-based personal creative tools, material printers, user-friendly software, accessories, and consumables. Through these innovations, xTool empowers creators to turn imagination into meaningful creations that deliver emotional fulfillment, commercial success, and personal achievement. Discover more at xtool.com.

View original content to download multimedia:https://www.prnewswire.com/news-releases/xtool-officially-launches-x1-an-upgradable-multi-laser-platform-engineered-for-speed-versatility-and-business-growth-302923167.html

SOURCE xTool

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