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Meta, Omnichat, and KINTO: A Winning Partnership for WhatsApp Commerce

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SINGAPORE, Oct. 24, 2024 /PRNewswire/ — Omnichat, a leading chat commerce platform, recently hosted an informative Leadership Forum titled “Chat to Checkout: Boosting Sales & Loyalty with WhatsApp.” Industry leaders from Meta, the social media giant, and KINTO, Toyota’s forward-thinking mobility service provider, discussed the transformative power of conversational commerce and its potential to elevate brand visibility in competitive landscapes.

Omnichat, a Meta WhatsApp Business Solution Provider, highlighted the unique features of its WhatsApp commerce solution that can revolutionise business operations. By leveraging Messenger and WhatsApp, businesses can enhance customer funnels, streamline store management, and boost sales. Omnichat’s solution transforms customer journeys, from initial inquiries to order fulfilment, creating a seamless and engaging experience.

Alan Chan, CEO and Founder of Omnichat, said, “KINTO’s experience exemplifies the transformative power of the WhatsApp Business Platform. By leveraging Omnichat’s platform, KINTO has streamlined customer interactions, reduced costs, and improved customer retention. This success story highlights the immense potential of the WhatsApp Business Platform for businesses across the region.”

According to Business Messaging Usage Research, at least one in three APAC consumers chats with a business once a week. This indicates the next era of customer engagement, where consumers expect to communicate with brands using their favourite messaging apps.

Vicky Yiu, APAC Strategic Partnership Manager of META, said, “A recent study revealed that 50% of APAC customers prioritise customer experience over other factors. Businesses across the SEA region are increasingly adopting business messaging platforms like WhatsApp to engage customers in meaningful conversations. This shift is not just about communication; it’s about creating a customer-centric business model that leverages the immediacy and intimacy of messaging to drive engagement and loyalty.”

“Meta’s Business Messaging tools have enabled business owners to seamlessly distribute offers and exclusive promotions, enhancing conversion rates and strengthening customer relationships. This approach supports direct engagement and amplifies the overall customer experience, making it a valuable component of any modern tech stack.”

Recognising the immense potential of conversational commerce, KINTO seamlessly integrated Omnichat’s WhatsApp commerce solution. This implementation allows KINTO to cater to all customer needs and deliver exceptional customer experiences.

Omnichat’s “Chat to order” functionality revolutionised the car rental booking process for KINTO customers. By seamlessly enabling customers to place orders and specify their preferences directly through WhatsApp, KINTO streamlined operations and reduced the burden on its customer service team. This frictionless booking experience not only enhanced customer satisfaction but also contributed to increased sales and revenue.

Omnichat’s marketing features proved to be a goldmine for KINTO’s customer data. KINTO gained invaluable insights into customer preferences, behaviours, and demographics by meticulously capturing and analysing customer information. This data-driven approach enabled KINTO to develop highly targeted marketing campaigns that resonated with specific customer segments. As a result, the company experienced a significant increase in conversion rates and overall return on investment.

Evert Ong, KINTO’s Chief Operating Officer, shared, “When KINTO launched the daily rental service, we realised we needed a more effective way to engage with our customers. By leveraging WhatsApp, we explored various capabilities for engagement and productivity improvement. Our response time to inquiries has improved significantly, leading to better customer retention.”

“The Omnichat team has been exceptionally supportive throughout this process. From pre-sales to implementation and ongoing enhancements, they have consistently demonstrated a deep understanding of our business and have responded promptly,”

Omnichat is unwavering in its commitment to unlocking the full potential of conversational commerce for businesses. It does so through its comprehensive chat commerce solutions across WhatsApp Business Platform, Facebook Messenger, and Instagram, providing businesses with the tools they need to succeed in the digital age.

About KINTO

KINTO, powered by Toyota Financial Services Singapore, redefines car rentals with a focus on convenience and customer satisfaction. KINTO offers a delightful car rental experience that sets new quality standards. More than just car rentals, KINTO prioritises its customers. Learn more at https://one.kinto-sg.com/ and discover a hassle-free way to get behind the wheel.

About Omnichat

Omnichat is a highly regarded chat commerce integration platform that operates in the Asia-Pacific region. It has established itself as a leader in facilitating conversational commerce. With a trusted user base of over 5,000 companies, Omnichat enables businesses to engage with customers seamlessly through various communication channels. Its primary focus is to drive sales and foster stronger relationships between companies and their customers. Learn more at: https://www.omnichat.ai/sg.

Website: https://www.omnichat.ai/sg
WhatsApp: https://wa.me/6586288791/?text=EnquiryForWhatsApp
LinkedIn: https://www.linkedin.com/company/omnichat-easychat/
Facebook: https://www.facebook.com/OmnichatAI

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SOURCE Omnichat Limited

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JAMS Launches AI for Enterprise Job Scheduling: JAX and JAMS MCP, on the Model You Choose

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A new AI agent and an open-standard connector let IT teams query, diagnose, and manage automation in plain language, on the model they choose, with operational data staying inside their own network

LONDON, July 24, 2026 /PRNewswire/ — JAMS Software, an orchestration solution for scheduled and event-driven automation, today announced the general availability of two AI capabilities for enterprise job scheduling: JAX, an AI agent built into the JAMS Web Client, and JAMS MCP, a connector built on the open Model Context Protocol standard that brings JAMS into external AI coding tools. Both capabilities ship at no additional cost as part of JAMS Web.

Automation environments grow faster than the teams that run them. Jobs multiply across SQL Server, Azure Data Factory, Airflow, SAP, JDE, and Banner, and when one fails, finding the root cause often means searching several consoles at once, frequently outside business hours. At the same time, IT leaders carry pressure to adopt AI while staying accountable for where operational data goes. JAX and JAMS MCP close both gaps together.

Full details on how JAX and JAMS MCP work, including the control model behind every action, are available at jamsscheduler.com/product/ai.

JAX is an AI agent that runs inside the JAMS Web Client. It finds jobs, troubleshoots failures, and answers how-to questions in plain language, with each response grounded in the JAMS user guide and checked against a built-in glossary. JAX acts only when a user asks it to. Reads flow freely, and every write action pauses for the user’s explicit approval before it runs. JAX does not learn between sessions, and conversations are not retained on the server.

JAMS MCP is a connector, built on the open Model Context Protocol standard, that brings JAMS into the AI tools engineering teams already use, including Cursor, VS Code with Copilot, Claude Code, Claude Desktop, and Codex. Users query jobs, investigate failures, and manage runs in plain language without leaving their tool.

Both capabilities run inside the customer’s own network and act as the signed-in user, with that user’s exact JAMS permissions. There is no elevated AI account: whatever a user cannot do in the JAMS interface, JAX and JAMS MCP cannot do on that user’s behalf. Every JAX and MCP operation is recorded in its own dedicated log, and changes made through the JAMS API land in the JAMS audit trail like any other change. Customers choose their own AI model, whether a commercial provider such as OpenAI or Anthropic or a model running entirely on their own hardware, and JAMS never trains on customer data. In the current release, neither feature edits or deletes a job, folder, schedule, or agent definition. For teams that must keep operational data within a defined boundary, JAX runs on a local model entirely inside the customer’s own network, so nothing leaves at all.

“Adopting AI usually means giving something up, most often visibility into where your data goes,” said Pete Hegland, Chief Executive Officer of JAMS Software. “We built JAX and JAMS MCP so that trade does not have to happen. Every action runs as the signed-in user, every change waits for approval, and the model itself can run entirely inside your own network.”

“IT teams across the United Kingdom and EMEA tell us the same thing: they want the benefit of AI without losing sight of where their data goes,” said Greg McLaughlin, Account Executive for EMEA at JAMS Software. “JAX and JAMS MCP let them keep operational data inside their own network and still get answers in plain language. That combination is what makes this practical for the teams I work with.”

JAX and JAMS MCP are available now to all JAMS Web customers across the United Kingdom and EMEA, with no separate licence, SKU, or additional cost. AI-assisted creation of new jobs and workflows from a plain-language description is on the roadmap for a future release, gated by the same approvals and permissions as every other action.

Learn how JAX and JAMS MCP work at https://jamsscheduler.com/product/ai.

Fast facts

JAX is an AI agent built into the JAMS Web Client for job scheduling and workflow automation.JAMS MCP is a connector built on the open Model Context Protocol standard, for Cursor, VS Code with Copilot, Claude Code, Claude Desktop, and Codex.Both act as the signed-in user, with that user’s exact JAMS permissions, and there is no elevated AI account.Customers choose the AI model, including a local model that runs entirely inside their own network.JAMS never trains on customer data.Both are available now at no additional cost as part of JAMS Web.

About JAMS Software

Founded in 1987, JAMS Software is an orchestration solution that helps IT teams centralize, automate, and manage scheduled and event-driven jobs across complex, hybrid environments. Over 850 customers rely on JAMS to run their automated workloads. JAMS Software, LLC is headquartered at 108 Patriot Drive, Suite A, Middletown, DE 19709.

Media Contact
Bobby Schmidt, Vice President of Marketing
press@jamssoftware.com
800.261.4267

 

 

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Video: CNPC offers green chemical answer

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BEIJING, July 24, 2026 /PRNewswire/ — A news report from chinadaily.com.cn:

Located on the edge of the Taklamakan Desert in Northwest China’s Xinjiang Uygur autonomous region, the Tarim 1.2 MTA Phase II Ethylene Project and its supporting green and low-carbon demonstration facility of PetroChina Dushanzi Petrochemical Company, a subsidiary of China National Petroleum Corporation, are offering a new example of China’s low-carbon industrial transformation.

Watch the video to discover how CNPC is exploring a cleaner and more circular future for the industry.

View original content to download multimedia:https://www.prnewswire.com/apac/news-releases/video-cnpc-offers-green-chemical-answer-302834036.html

SOURCE chinadaily.com.cn

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Shanghai Electric showcases embodied intelligence robot matrix and AI-native smart factory solutions at WAIC 2026

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Featuring humanoid robots with 41 degrees of freedom, pipe‑inspection robots with ±1mm positioning accuracy, and 51 industrial‑grade AI agents

SHANGHAI, July 24, 2026 /PRNewswire/ — Operations in high-end equipment manufacturing often involve confined spaces, complex objects, and fine manipulation tasks that demand sustained and stable precision. At the recent 2026 World Artificial Intelligence Conference and High-Level Meeting on Global AI Governance (WAIC 2026), Shanghai Electric (SEHK: 02727, SSE: 601727) showcased its comprehensive portfolio of embodied intelligence solutions tailored to a range of industrial scenarios.

Themed “AI for All: Smart Squad, Shining Without Limits,” Shanghai Electric highlighted its capabilities across embodied AI robots, robot core components, and AI-native smart factory solutions, demonstrating end-to-end capabilities spanning complete robot systems, critical parts, industrial software, and smart factory architecture.

“The true value of embodied intelligence lies in understanding real industrial tasks: combining the strength, precision, and stability of machines with human experience and judgment to drive a genuine paradigm of ‘machine-assisted, human-machine collaboration,'” said Wang Chunlei, deputy general manager of the Robotics Business Unit at Shanghai Electric Automation Group.

Shanghai Electric’s robotics portfolio covers five key industrial scenarios: connector insertion, electrical operations, flexible sorting, intelligent assembly, and pipe processing. Highlights include:

“SUYUAN” bipedal humanoid robot: With 41 degrees of freedom for enhanced mobility, it is equipped with a multimodal visual sensing system on the head and torso, along with a dual-battery hot-swap system. It is well-suited for inspection, material handling, and assembly tasks.”TUOYUAN” industrial wheeled humanoid robot: Powered by an embodied intelligence foundation model and force-position hybrid control, it is capable of multi-spec connector insertion, material sorting, and loading/unloading of automotive sheet metal parts.”Mermaid” bionic wheeled humanoid robot: Capable of autonomously identifying buttons, knobs, and air switches, it generates real-time operation paths.Autonomous pipe inner-wall chamfering robot: Designed for confined spaces, it can position and process thousands of hole edges with accuracy within 1 millimeter while transmitting data in real time.

Shanghai Electric also showcased its portfolio of core components ranging from power-output to end effectors. Among them, the planetary roller screw offers more than three times the load capacity of traditional ball screws, while the DexHand dexterous hand is designed to meet diverse gripping and manipulation requirements.

Shanghai Electric launched 51 AI models and agents under its “StarCloud Intelligent Manufacturing” series across three domains: R&D and design, production and manufacturing, and operations and maintenance—covering critical equipment processes such as process optimization and wind power facility maintenance.

These industrial agents are embedded in robotic decision-making systems and the operational logic of AI-native smart factories, transforming industrial expertise into digitized, reusable capabilities. They support production-line scheduling, quality inspection, and predictive maintenance, driving the evolution of manufacturing systems from experience-driven to data-driven operations.

Shanghai Electric also released the “AI-Native Smart Factory Technology White Paper,” proposing an active evolution architecture that enables real‑time, closed‑loop optimization of production data, giving the factory self‑perception, self‑decision, and self‑execution capabilities. Built on First Principles, the AI‑native smart factory vertically integrates process flows, industrial software, agents, and smart equipment to dismantle traditional hierarchies while horizontally bridging data silos. The architecture features three core layers: the AI factory brain as the “control center,” industrial agents and embodied robots as the “execution network,” and the physical twin as the “digital mirror.”

Leveraging its deep industrial expertise and comprehensive solution capabilities, Shanghai Electric will continue to drive the implementation of AI in industrial settings, tackle technical challenges facing embodied intelligence in complex scenarios, accelerate the large‑scale deployment of AI‑native smart factories, and deliver replicable solutions across diverse manufacturing environments.

SOURCE Shanghai Electric

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