Connect with us

Technology

PeakSpan Capital and Ibbaka Unveil 2nd Annual Net Revenue Retention Survey Results

Published

on

SAN MATEO, Calif. and NEW YORK and VANCOUVER, BC, Oct. 30, 2024 /PRNewswire-PRWeb/ — PeakSpan Capital, a leading growth equity firm with $1.5 billion in assets under management (“AUM”) investing exclusively in high-growth business-to-business (or “B2B”) software companies, and Ibbaka Performance Inc. (“Ibbaka”), a provider of pricing optimization and value management solutions, today announced the release of their 2nd Annual Net Revenue Retention (NDR) Survey Results.

For any B2B SaaS company, understanding these trends is essential to driving sustainable growth and staying competitive. – Karen Chiang, Co-founder and COO, Ibbaka

This comprehensive report offers valuable insights for SaaS professionals seeking to improve customer retention and reduce churn in an increasingly competitive landscape. This year’s findings underscore significant shifts in NRR performance across various SaaS verticals, driven by the integration of AI technologies, based on the responses from 503 SaaS companies.

Key Findings:

Emerging NRR Patterns: The survey identifies a growing cluster of companies exhibiting high churn yet achieving strong NRR through substantial expansion revenue. This trend is attributed to the disruptive nature of generative AI.AI-Driven Growth: Companies leveraging AI-related pricing metrics reported an average NRR of 118%, significantly outperforming the overall average. The General AI vertical leads with an impressive NRR of 130.6%.Organizational Design Impact: Dedicated teams focused on revenue expansion are outperforming other organizational models, achieving an average NRR of nearly 125%.Sector Performance: General AI, Healthcare, and Energy sectors are leading in NRR performance, while Communication, MarTech, and CRM sectors are struggling amid post-COVID adjustments and AI-driven market shifts.

Vertical-Specific Insights:

AI and Machine Learning: Companies in this sector maintain their position as top performers, with 35% achieving NDR rates above 130%Data Analytics and Management: Close behind AI, with strong growth potential and high retention ratesHR Tech and EdTech: While still facing challenges, these sectors show signs of improvement, with several companies implementing successful retention strategies

Sanket Merchant, Partner at PeakSpan Capital, noted: “We couldn’t be more thrilled to partner with the Ibbaka team on our 2nd Annual NRR Survey! The preceding year has been challenging for most scale-ups who sought to drive the best absolute view of efficient growth. Like most, we believe retention is one of THE most powerful measures of utility, and expanding customer relationships is a powerful lever to drive (efficient) growth and reinforce the ongoing value being delivered. We’re excited to see how these insights help software or SaaS businesses build a robust relative view of performance against their relevant peer set and identify best practices to maximize performance. The wealth of insights from this year’s survey will help scale-ups better understand what more can be done to drive best-in-class performance and sustainable growth acceleration, which will undoubtedly be a boon for our scale-up community and well beyond.”

Karen Chiang, Co-founder and COO of Ibbaka, added, “We are thrilled to unveil the results of the 2nd Annual Net Revenue Retention Survey, which provides crucial insights for B2B SaaS companies navigating today’s dynamic market. For any B2B SaaS company, understanding these trends is essential to driving sustainable growth and staying competitive. The findings highlight emerging patterns in net revenue retention and offer strategic recommendations that can empower companies to optimize their pricing models and enhance customer value. We believe this report will be an invaluable resource for SaaS professionals aiming to refine their retention strategies and achieve long-term success.”

Strategic Recommendations:

Embrace Expansion Revenue: Companies should prioritize expansion revenue to counterbalance increased churn during this transitional period.Adopt Hybrid Pricing Models: Transition to hybrid metrics or outcome-based pricing to optimize value capture from AI-driven solutions.Leverage Generative AI for Growth: Explore new growth motions, such as AI-led growth, to complement existing strategies and maximize potential expansion revenue (PER).Design for Flexibility: Offer diverse configurations and packaging options to enhance customer value and retention.Monitor Industry Shifts: Stay informed about industry changes, particularly in packaging and pricing strategies influenced by major players like Salesforce and Adobe.

Accessing the Full Report

The complete 2nd Annual Net Dollar Retention Survey Results report is now available on the Ibbaka website. Access the report here. SaaS professionals are encouraged to leverage these insights to refine retention strategies and drive long-term success in their respective markets.

About PeakSpan Capital

Based in New York City and Silicon Valley, PeakSpan Capital is a $1.5 billion AUM growth equity firm with a singular mission to be the partner of choice for growth-stage entrepreneurial teams building amazing business software companies. PeakSpan combines deep domain expertise within a select number of themes with an active partnering approach to help entrepreneurs drive excellent risk-adjusted growth and value creation. PeakSpan Capital prides itself on a collaborative approach to working with entrepreneurs and other stakeholders.

To learn more about PeakSpan Capital and its portfolio, please visit www.peakspancapital.com

About Ibbaka

Ibbaka empowers SaaS businesses to optimize their packaging and pricing strategies through its cutting-edge Valio platform and expert consulting services. The Valio platform enables companies to create sophisticated value models that quantify the economic benefits their solutions provide, considering various value drivers and use cases. By leveraging AI and data-driven insights, Ibbaka helps develop pricing models that align with the value delivered, including usage-based, tiered, or hybrid structures tailored to maximize revenue while remaining competitive. Additionally, Ibbaka assists in designing optimal product packages that resonate with different customer segments, facilitating effective communication of the value proposition to prospects and customers.

To learn more about Ibbaka, please visit www.ibbaka.com

Media Contact
Liam Hannaford, Ibbaka, 1 7788981483, lhannaford@ibbaka.com, www.ibbaka.com
Sanket Merchant, PeakSpan Capital, 1 650-337-6000, sanket@peakspancapital.com, www.peakspancapital.com

View original content to download multimedia:https://www.prweb.com/releases/peakspan-capital-and-ibbaka-unveil-2nd-annual-net-revenue-retention-survey-results-302291343.html

SOURCE Ibbaka

Continue Reading
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Technology

Chief Futurist Ian Beacraft to Keynote at Info-Tech LIVE 2026 in Las Vegas on Designing AI-Ready Organizations

Published

on

By

AI is reshaping how value is created across the enterprise, but many organizations are still operating with models built for a pre-AI world. As a result, technology adoption alone is not translating into sustained impact. At the highly anticipated IT conference Info-Tech LIVE 2026 in Las Vegas, June 9–11 at the Bellagio, Info-Tech Research Group will feature keynote insights from Ian Beacraft, CEO and Chief Futurist at Signal and Cipher. Beacraft will share with thousands of CIOs, industry experts, and analysts in attendance how IT leaders can redesign work to better align with the demands of AI-driven change.

At Info-Tech LIVE 2026 in Las Vegas, Attendees Will Explore:

Why AI initiatives often fail to deliver value when applied to outdated ways of workingHow operating models, workflows, and decision-making must change to support AI at scaleWhere AI is being misapplied and limiting its impactWhat it takes to design organizations that can adapt alongside AI

LAS VEGAS, April 24, 2026 /PRNewswire/ – Info-Tech Research Group is set to bring together thousands of CIOs, CTOs, CISOs, and IT leaders at its upcoming flagship annual IT conference, Info-Tech LIVE 2026 in Las Vegas. Taking place June 9–11 at the Bellagio, the 2026 program will guide attendees on how they can adapt their design and execution models to fully realize value from AI. As part of the agenda, the global research and advisory firm has announced that Ian Beacraft, CEO and Chief Futurist at Signal and Cipher, will deliver a mainstage keynote on how leaders can redesign workflows, team structures, and value creation models to better align with the demands of AI-driven change.

Known for making emerging technologies understandable and actionable, Beacraft has advised global enterprises, including Nike, Google, and Microsoft, on how to turn AI from a technical capability into a driver of performance, reimagine how work is designed, and prepare teams for the future of work.

As AI capabilities continue to expand, Info-Tech has been highlighting in its recent research and reports that expectations around how work is executed and how value is delivered are shifting just as quickly. Existing processes, team structures, and decision models were not designed for continuous, technology-driven change, creating friction as leaders attempt to scale AI effectively.

“Many organizations are trying to apply AI within working models where it isn’t well suited,” says Info-Tech Research Group’s Chief Research Officer, Gord Harrison. “Through Ian Beacraft’s keynote and the broader agenda at Info-Tech LIVE 2026 in Las Vegas, leaders will better understand how rethinking decision-making and execution can help them truly get value from AI.”

By bringing together research, external perspectives, and peer dialogue, Info-Tech LIVE 2026 in Las Vegas will help IT leaders understand what it takes to apply AI more effectively across the enterprise. Attendees will leave with a stronger sense of how to support meaningful change in the way work is led, managed, and delivered.

Further updates on Info-Tech LIVE will be announced in the coming weeks. Follow Info-Tech Research Group on LinkedIn and X for more event-related news from the firm.

Media Passes for Info-Tech LIVE 2026 in Las Vegas
Journalists, podcasters, and influencers are invited to attend Info-Tech LIVE 2026 in Las Vegas. The event provides access to forward-looking research, exclusive interviews with Info-Tech’s analysts and executives, and on-the-ground perspectives from CIOs responding to emerging priorities.

Media professionals interested in applying for complimentary media passes can contact pr@infotech.com to request access and cover the latest IT leadership and strategy discussions from the event.

Exhibitor Opportunities at Info-Tech LIVE 2026 in Las Vegas
Exhibitors are also invited to be part of Info-Tech LIVE and showcase their products and services to thousands of highly engaged technology executives. With 70% of attendees identified as decision makers and 1 in 3 at the C-level, the event offers an all-access pass and opportunities to meaningfully connect with senior technology leaders.

For more information about becoming an Info-Tech LIVE exhibitor, please contact exhibitorservices@infotech.com

About Info-Tech Research Group
Info-Tech Research Group is the “get things done” partner for over 30,000 IT, HR, and marketing leaders worldwide. The fastest growing research and advisory firm, Info-Tech enables leaders to make well-informed decisions and transform their organizations through AI, strategic foresight, step-by-step methodologies, practical tools, industry-leading advisory, and training programs. For nearly 30 years, tens of thousands of private and public organizations have trusted Info-Tech to lead their most important initiatives through periods of change and deliver outcomes that truly matter.

To learn more about Info-Tech’s HR research and advisory services, visit McLean & Company, and for data-driven software buying insights and vendor evaluations, visit the firm’s SoftwareReviews platform.

Media professionals can register for unrestricted access to research across IT, HR, and software and hundreds of industry analysts through the firm’s Media Insiders program. To gain access, contact pr@infotech.com.

View original content to download multimedia:https://www.prnewswire.com/news-releases/chief-futurist-ian-beacraft-to-keynote-at-info-tech-live-2026-in-las-vegas-on-designing-ai-ready-organizations-302752989.html

SOURCE Info-Tech Research Group

Continue Reading

Technology

Trace Systems Wins $64,000,000 U.S Army Follow-On Contract to Deliver Enhanced Deployable Communications Capabilities

Published

on

By

TAMPA, Fla., April 24, 2026 /PRNewswire/ — Trace Systems Inc. (Trace) has been awarded a five‑year, $64,000,000 follow‑on task order under the U.S. Army’s Global Tactical Advanced Communications Systems and Services (GTACS II) contract vehicle to continue delivering critical deployable communications capabilities and services support for U.S. Northern Command (USNORTHCOM) and Western Hemisphere Command-Forward (WHC-FORWARD).

This award extends Trace’s longstanding support for USNORTHCOM’s Deployable Communications Capabilities Systems (DCCS) program, which provides the deployable communications backbone required for disaster response, and mission partner coordination across the USNORTHCOM area of responsibility (AOR). Trace continues to support this vital effort by providing technical support and integration for vehicle mounted mobile command platforms and SATCOM, radio, and other deployable communications systems.

Under the new task order, Trace will continue providing comprehensive services, including system design and modifications, technical refresh, unified communications, satellite and terrestrial transport support, cybersecurity compliance, vehicle integration, and full lifecycle sustainment of DCCS assets. This award highlights Trace’s expertise in modernizing, integrating, and maintaining deployable communications solutions, and supporting operational readiness and mission response for military operations, civil support operations, and exercises.

“USNORTHCOM and WHC-FORWARD’s missions demand a rapid response team capable of delivering mobile, interoperable communications between military forces and civilian response organizations for any mission or disaster relief effort,” said Kenneth Hilton, COO of Trace Systems. “Trace Systems is resolute in supporting a true ‘no fail’ mission and is honored to have supported the DCCS program over the past four years. We look forward to continuing to deliver mission critical communications and emergency response capabilities for USNORTHCOM and WHC-FORWARD.”

#TraceSystems #NORTHCOM #DeployableCommunications #MissionModernization #SATCOM

About Trace Systems
Trace Systems delivers technology-enabled, integrated multi-domain mission solutions, combining secure satellite communications, edge computing, digital modernization, and cyber-resilient architectures worldwide. From orbit to edge, Trace builds the backbone for tomorrow’s defense enterprise.

For more information, visit www.tracesystems.com/

For media inquiries, please contact:
Email: mediarelations@tracesystems.com
Phone: 813-793-7101

View original content to download multimedia:https://www.prnewswire.com/news-releases/trace-systems-wins-64-000-000-us-army-follow-on-contract-to-deliver-enhanced-deployable-communications-capabilities-302753048.html

SOURCE Trace Systems Inc

Continue Reading

Technology

Driving the Future of Mobility with Technology: Chery at Beijing Auto Show 2026

Published

on

By

WUHU, China, April 24, 2026 /PRNewswire/ — Beijing Auto Show 2026 opened on April 24, bringing together global automotive brands and advanced technologies. As a key barometer of the industry, the show serves as a platform for innovation and exchange. Chery Group appeared with its full brand lineup, including CHERY, EXEED, iCAUR, OMODA & JAECOO, and LEPAS. A total of 15 models made their global debut. The event welcomed over 4,000 guests from more than 100 countries, setting a new record for Chery in both scale and international reach.

At the show, Chery presented breakthrough technologies and a forward-looking strategy. Built on a global brand ecosystem, core technology development, and new energy innovation, the company demonstrated capabilities reshaping industry competition and setting new benchmarks for value creation.

Deepening Global Layout: A Multi-Brand Portfolio Reshaping the Industry Landscape

With a five-brand portfolio developed through years of overseas experience, Chery has formed a multi-scenario ecosystem. Each brand targets specific segments, shifting from broad coverage to precise positioning. Key debuts included Tiggo V, ES GT, EX8, OMODA 4, right-hand-drive V27, and L6 BEV, covering family, premium, and youth mobility needs. The brands operate in synergy, sharing resources and technologies to drive Chery’s shift from scale expansion to value upgrading.

Advanced Architecture Redefines the Upper Limit of Experience: Digital Chassis Breaks the Boundaries of Smart Mobility

Chery showcased next-generation architecture innovations. The Feiyu Digital Intelligent Chassis i integrates steer-by-wire and brake-by-wire, enabling 90 km/h moose test performance and zero-radius tank turns. The GAIA All-Domain System combines amphibious mobility with satellite communication, redefining the vehicle as an all-scenario mobility terminal. The industry-first full-domain 48V system improves efficiency by 15% and meets ASIL D safety standards.

Through continuous breakthroughs, Chery is evolving from a technology follower into a standards setter in global smart mobility.

Full-Chain Energy Efficiency Management Enables Technology Accessibility: System Innovation Addressing Global Mobility Challenges

Chery introduced a full life-cycle energy efficiency system. The KunPeng High Efficiency Engine achieves 48.57% thermal efficiency and 4.0 kWh/L conversion. The DHT360 hybrid system delivers up to 360 kW, enabling full-speed electric driving. The Rhino Battery offers high safety and fast charging, reaching 80% in 12 minutes. The system supports a more efficient and sustainable mobility future.

Website: https://www.cheryinternational.com

Photo – https://mma.prnewswire.com/media/2965344/Image1.jpg

View original content:https://www.prnewswire.co.uk/news-releases/driving-the-future-of-mobility-with-technology-chery-at-beijing-auto-show-2026-302753066.html

Continue Reading

Trending