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Artificial Intelligence in Retail Market worth $164.74 billion by 2030- Exclusive Report by MarketsandMarkets™

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DELRAY BEACH, Fla., Nov. 1, 2024 /PRNewswire/ — The Artificial Intelligence in Retail Market is expected to reach USD 164.74 billion by 2030 from USD 31.12 billion in 2024, at a CAGR of 32.0 % during 2024–2030, according to a new report by MarketsandMarkets™.

Browse in-depth TOC on “Artificial Intelligence in Retail Market”

350 – Tables
  50 – Figures
300 – Pages

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Scope of the Report

Report Metrics

Details

Market size available for years

2019-2030

Base year considered

2023

Forecast period

2024–2030

Forecast units

Value (USD) Billion

Segments Covered

By Offering, Type, Business Function, End-user and Region

Region covered

North America, Europe, Asia Pacific, Middle East & Africa, and Latin America

Companies covered

The major players in the Ai in retail market are Microsoft (US), IBM (US), Google (US), Amazon (US), Oracle (US), Salesforce (US), NVIDIA (US), SAP (Germany), Servicenow (US), Accenture (Ireland), Infosys (India), Alibaba (China), Intel (US), AMD (US), Fujitsu (Japan), Capgemini (France), TCS (India), Talkdesk (US), Symphony AI (US), Bloomreach (US), C3.AI (US), Visenze (Singapore), Pathr.ai (US), Vue.AI (US), Nextail (Spain), Daisy Intelligence (Canada), Cresta (US), Mason (US), Syte(Israel), Trax(Singapore), Feedzai(US) and Shopic(Israel).

AI-powered chatbots and virtual assistants are reshaping customer service by providing quick and efficient responses to inquiries, enabling a 24/7 customer support system without the need for human intervention. These AI solutions handle a wide range of tasks, such as answering common customer questions, guiding users through purchase processes, resolving complaints, and providing personalized product recommendations. Their ability to manage multiple customer interactions reduces operational costs and significantly improves the customer experience by delivering fast and consistent service. As customer expectations evolve towards instant, seamless interactions across various platforms such as websites, mobile apps, and social media, AI chatbots play a critical role in maintaining such engagement. Moreover, advanced natural language processing (NLP) capabilities enable these AI-driven assistants to understand complex queries and provide accurate responses, further enhancing their effectiveness in improving customer satisfaction and loyalty, making them a key driver of AI adoption in retail.

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The Generative AI segment is projected to register the highest CAGR during the forecast period.

Gen Al has revolutionized retail operations by streamlining operations, improving decision-making, and personalizing customer experiences. Retailers are experimenting with Al in many areas of the retail value chain, from image-generation tools to intelligent shopping assistants. Various retailers are now beginning to understand Gen Al’s potential. With the involvement of Gen Al in advertising, Amazon has achieved higher click-through rates in the images generated through its AI image generation tool. Similarly, Lindex’s “Lindex Copilot” assists store employees with personalized advice and guidance, showing the possibilities of improving human abilities with the help of Gen Al.

Online end users are estimated to contribute the largest market share of artificial intelligence in the retail market.

Al is set to reinvent online retail by enhancing customer experience through custom-built, smart inventory and customer support services. Amazon, Alibaba, and Coupang employ Al-based algorithms that allow users to see products related to their past purchase history, preferences, and recent browsing. This recommendation system is likely to boost conversion since it provides customized recommendations to users. The consumer engagement presence in the form of chatbots and virtual assistants provides clients with round-the-clock access to assist them in answering queries, following up on orders, and providing information on products.

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Based on region, Middle East & Africa is projected to register the highest CAGR during the forecast period.

The retail sector in the Middle East is experiencing a notable shift fueled by rapid digital transformation, changing consumer behaviors, and a strong emphasis on omnichannel experiences. This evolution is supported by government initiatives and rising investments to integrate AI into retail operations. Leading nations, such as the UAE, Saudi Arabia, and South Africa, are at the forefront of implementing national AI strategies and enhancing their AI infrastructure. A recent report, the “Digital Experience Intelligence Report 2024,” highlights that 41% of companies in the region are reassessing their AI platforms, showcasing the increasing recognition of AI’s role in delivering personalized customer experiences. Introducing solutions such as eMACH.ai Retail 6DX by Intellect Digital Technology for Commerce signifies a push towards optimizing operations and creating tailored shopping experiences. In collaboration with Intel, Presight is advancing AI initiatives, further driving innovation in the region’s retail landscape.

Top Key Companies in Artificial Intelligence in Retail Market:

The report profiles key players such as Microsoft (US), IBM (US), Google (US), Amazon (US), Oracle (US), Salesforce (US), NVIDIA (US), SAP (Germany), Servicenow (US), Accenture (Ireland), Infosys (India), Alibaba (China), Intel (US), AMD (US), Fujitsu (Japan), Capgemini (France), TCS (India), Talkdesk (US), Symphony AI (US), Bloomreach (US), C3.AI (US), Visenze (Singapore), Pathr.ai (US), Vue.AI (US), Nextail (Spain), Daisy Intelligence (Canada), Cresta (US), Mason (US), Syte (Israel), Trax (Singapore), Feedzai (US) and Shopic (Israel).

Browse Adjacent Markets: Artificial Intelligence (AI) Market Research Reports & Consulting

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About MarketsandMarkets™

MarketsandMarkets™ has been recognized as one of America’s best management consulting firms by Forbes, as per their recent report.

MarketsandMarkets™ is a blue ocean alternative in growth consulting and program management, leveraging a man-machine offering to drive supernormal growth for progressive organizations in the B2B space. We have the widest lens on emerging technologies, making us proficient in co-creating supernormal growth for clients.

Earlier this year, we made a formal transformation into one of America’s best management consulting firms as per a survey conducted by Forbes.

The B2B economy is witnessing the emergence of $25 trillion of new revenue streams that are substituting existing revenue streams in this decade alone. We work with clients on growth programs, helping them monetize this $25 trillion opportunity through our service lines – TAM Expansion, Go-to-Market (GTM) Strategy to Execution, Market Share Gain, Account Enablement, and Thought Leadership Marketing.

Built on the ‘GIVE Growth’ principle, we work with several Forbes Global 2000 B2B companies – helping them stay relevant in a disruptive ecosystem. Our insights and strategies are molded by our industry experts, cutting-edge AI-powered Market Intelligence Cloud, and years of research. The KnowledgeStore™ (our Market Intelligence Cloud) integrates our research, facilitates an analysis of interconnections through a set of applications, helping clients look at the entire ecosystem and understand the revenue shifts happening in their industry.

To find out more, visit www.MarketsandMarkets™.com or follow us on Twitter, LinkedIn and Facebook.

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Quantinuum and Al Rabban Capital Launch Joint Venture to Accelerate Quantum Computing Adoption in Qatar and the Region

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Up to $1 Billion Investment Over 10 years by Qatar in State-of-the-Art Quantum Technologies and Workforce Development to be Provided by the Joint Venture to Academic and Industrial Partners

DOHA, Qatar, May 14, 2025 /PRNewswire/ — Quantinuum, the world leader in quantum computing, is establishing a Qatari-incorporated Joint Venture with Al Rabban Capital, a division of Al Rabban Holding Company, one of Qatar’s most prominent companies. The Joint Venture will accelerate quantum computing adoption in Qatar and the region, strategically positioning the U.S. and Qatar as global leaders in the quantum revolution. This first of its kind quantum technology partnership was highlighted by the President of the United States during his historic state visit to Qatar.

The Joint Venture has three core objectives: enabling access to Quantinuum’s world-leading quantum technologies in the region; co-developing quantum computing applications tailored to regional needs in areas such as New Energy, Materials Discovery, Precision Medicine, Genomics, and Financial Services, with new opportunities emerging in the era of Generative Quantum AI (GenQAI); and, training the next generation of quantum computing developers in Qatar and the region.

Quantinuum is steadily expanding its global presence to meet the growing international demand for its technology and applications. The company’s expansion into the Gulf region, starting with Qatar, follows its successful growth across the U.S., U.K., Europe and Indo-Pacific. This Joint Venture reflects a shared commitment by the U.S. and Qatar to strengthen strategic ties, spur bilateral investment in future-defining industries, and foster technological leadership and shared prosperity. 

Quantinuum’s Joint Venture with Al Rabban Capital builds on its partnership announced last year with Hamad Bin Khalifa University and the Qatar Center for Quantum Computing (QC2), Qatar’s premier quantum research hub.

“This is a defining moment in Qatar’s ambition to become a regional hub for advanced technologies like quantum computing,” said Abdulaziz Khalid Al Rabban, Chairman, Al Rabban Capital. “We’re partnering with Quantinuum to deliver world-class quantum solutions, driving economic growth in Qatar and the region.”

“This Joint Venture demonstrates our shared vision to lead in transformative technologies,” said Dr. Rajeeb Hazra, President & CEO of Quantinuum. “Together with Al Rabban Capital, we’re accelerating the commercial adoption of quantum computing in Qatar and the region whilst serving U.S. and Qatari strategic interests.”

About Quantinuum

Quantinuum is the world leader in quantum computing. The company’s quantum systems deliver the highest performance across key industry benchmarks. Quantinuum’s over 550 employees, including 370+ scientists and engineers, across the US, UK, Germany, and Japan, are driving the quantum computing revolution.

For more information, please visit: https://www.quantinuum.com

About Al Rabban Capital

Al Rabban Capital (ARC) is a Qatari investment and advisory firm driving business growth across Qatar and the GCC. ARC enable market entry and expansion through joint ventures, strategic partnerships, and deep local insight. ARC supports both public and private sector initiatives with tailored, end-to-end solutions. Beyond capital, ARC provide strategic guidance, governance, and access to a robust regional network. ARC’s focus includes AI, quantum tech, healthcare, and sustainability, with a commitment to impactful growth.

For more information, please visit: https://www.alrabbancapital.com

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Hammes recognized as one of the Best Places to Work in Healthcare in 2025

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MILWAUKEE, May 14, 2025 /PRNewswire/ — Hammes, a national real estate consulting, development, investment and management firm, has once again been recognized by Modern Healthcare as one of the Best Places to Work in Healthcare. This is the third year that Hammes participated in the Best Places to Work program and the third year the firm has been named to the list.

“Being recognized as a 2025 Best Place to Work in Healthcare is a powerful testament to how these organizations value their people,” said Dan Peres, President of Modern Healthcare. “In a time of constant change and challenge, this year’s winners have shown a deep commitment to creating environments where employees feel supported, heard, and inspired to do their best work. That kind of culture doesn’t happen by accident—it’s intentional, and it’s worth celebrating.”

“Being named one of the best places to work in healthcare for the third consecutive year is a collective honor and achievement worth celebrating,” said Patrick Hammes, Managing Principal. “It speaks to our team members’ commitment to our workplace culture and the meaningful work we do to bring exceptional facilities to life for our healthcare clients.”

Modern Healthcare partners with Workforce Research Group to conduct a rigorous assessment process, which includes an extensive employee survey. This annual program identifies and honors outstanding employers within the healthcare industry nationwide.

The complete list of 2025 Best Places to Work in Healthcare winners is available at ModernHealthcare.com/bestplaceslist.

About Hammes

Founded in 1991, Hammes is a vertically integrated real estate solutions platform specializing in healthcare real estate strategy and planning, project management, development, investment, and property management. As a testament to our deep healthcare industry experience, Hammes has been recognized as one of the nation’s leading healthcare developers by Modern Healthcare’s Construction & Design Survey for 26 consecutive years—including 21 years as No. 1—and by Revista’s Outpatient Healthcare Real Estate Development Report. Headquartered in Milwaukee, Wisconsin, Hammes provides services through a network of regional offices strategically located across the United States. www.hammes.com

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From Best-Kept Secret to Global Recognition: Korcomptenz Featured in 2025 ISG Provider Lens™

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Featured in the “Contender” category for Data, Cloud, and AI Services

PARSIPPANY, N.J. and CHENNAI, India, May 14, 2025 /PRNewswire/ — For years, Korcomptenz has quietly powered digital transformations behind the scenes—trusted by midmarket and enterprise clients, yet rarely in the headlines. That changed recently, in a landmark moment, Korcomptenz has been recognized in the 2025 ISG Provider Lens™ for Microsoft Cloud and AI Ecosystem, earning a place in “Contender” category for both AI Services for Microsoft Cloud and Data Fabric on Azure.

The ISG team of advisors worldwide help organizations to source and contract the right IT Service providers for their needs on digital transformation & governance projects. ISG influences $200B+ of technology spend annually. This year for the 2025 ISG Provider Lens™ Microsoft AI and Cloud Ecosystem Global report places Korcomptenz along with many of the global tech giants like Accenture, IBM, and Infosys, in its quadrants for both Data and AI Services. It’s a striking debut for a company that has historically chosen substance over spotlight.

“Our clients have always known what we bring to the table: trust, innovation, and measurable outcomes,” said Clara D’Silva, President & Founder of Korcomptenz. “This ISG recognition validates what we’ve quietly been doing for over two decades—solving complex problems with commitment, empathy, and deep technology expertise.”

Why Now?

The timing couldn’t be better. As enterprises face uncertainty and race to scale AI responsibly, ISG’s report highlights a critical shift: businesses aren’t just looking for technology—they’re looking for partners who understand their industry, anticipate change, and deliver fast, flexible value.

According to ISG: 

“Korcomptenz combines Microsoft Fabric and Azure Analytics experience with industry process knowledge to help customers improve data governance and accelerate digital transformation initiatives with optimized AI-enabled business-critical processes.”

Korcomptenz’s AI tools include KOR BankIQ for banking insights, KOR SmartForge with 100+ dashboards for manufacturing analytics, and KOR ESGenius for streamlined ESG compliance and reporting.

Its newly launched Global AI Innovation Center in Chennai accelerates work on Agentic AI, powered by Microsoft Copilot Studio and Azure AI Foundry. “This hub is a major milestone in our growth,” said CEO Prakash Anthony.

About Korcomptenz

Korcomptenz enables intelligent transformation through Microsoft, SAP, Salesforce, and AI technologies. With operations across North America, India, and the UAE, it serves clients in manufacturing, retail, healthcare, logistics, and BFSI.

Learn more: www.korcomptenz.com or email sales@korcomptenz.com

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