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Sobot Introduces its All-in-One Solution at GITEX Global 2024

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Integrate various channels and businesses’ internal systems in Sobot’s united platform

SINGAPORE, Nov. 12, 2024 /PRNewswire/ — Sobot attended the GITEX Global 2024 in Dubai in October, 2024. As one of the largest technology exhibitions in the world, GITEXT Global connects all participants with industry leaders, global governments, innovative startups, expert investors and corporate buyers. Sobot actively engaged in this prominent tech event, showcasing its comprehensive customer contact solution to a global audience.

“Sobot’s all-in-one solution gets up close to your customers on every channel,” said Andy Shao, regional general manager of Sobot in Southeast Asia. “Every step of customer contact can be much easier with Sobot’s united platform.”

Integration with Various Channels Ensures Customers’ Convenience

Most enterprises leverage a variety of self-owned channels, including official websites, mobile apps, social media, and email to engage with their customers. Additionally, customers can often find their products on third-party platforms such as Shopify, Amazon, and Walmart.

Businesses committed to excellent customer experience (CX) often provide a variety of channels for customer support, but ensuring ease of access across these channels can be challenging. Sobot’s all-in-one solution enables businesses to seamlessly integrate both proprietary and third-party communication channels into a single customer service platform. This integration allows customers to easily connect with agents whenever and wherever assistance is needed. Additionally, Sobot supports multiple contact methods including online chat, voice, email, and more, enabling customers to receive help through their preferred channel and format.

United Workbench Promotes Efficient Work

Traditionally, agents of enterprises have to open various website pages at once to serve customers from different channels. But with Sobot’s all-in-one solution, agents can receive customers from various channels in Sobot’s united platform, and their operation and answers can also be shown in the corresponding channels where customers enter. Such omnichannel two-way customer contact successfully improves service efficiency and convenience.

Besides external channels, Sobot also empowers enterprises to integrate the united platform with their internal systems, such as CRM, ERP, ticketing system and beyond. In this way, when agents receive customers in Sobot’s platform, they can easily learn about their former information recorded by businesses and provide personalized service for them, enhancing the customer experience and realizing information and data connectivity.

Multifunctional Platform Facilitates Overall Management

Unlike other contact center providers who usually start with only a single product, Sobot provides a comprehensive suite of tools at the very beginning of its business. Sobot realizes the multi-product integration in its all-in-one platform, combining chatbot, live chat, voice, ticketing system and more. This integration enables businesses to connect with customers through various channels without the need to purchase additional products incrementally.

Besides basic customer reception, Sobot’s platform also supports data statistics and analysis. Administrators can monitor key metrics and make optimization on customer service strategies based on the statistics of over 300 indicators. Therefore, it’s easy for administrators to see the general performance of all products in Sobot’s united platform, which is helpful to targeted improvement and overall management.

Samsung Witnesses 97% CSAT with Sobot’s All-in-One Solution

Samsung is a global leader in the consumer electronics and technology sectors, renowned for its advanced smartphones, televisions, and home appliances. Each day, the company attracts hundreds of thousands of customers eager to purchase its high-quality products.

Samsung consistently manages a substantial volume of customer inquiries spanning the pre-sales, sales, and after-sales stages. Therefore, Samsung chose to develop collaboration with Sobot to improve its customer service comprehensively, during which Sobot’s all-in-one solution played a vital role.

Sobot’s platform enables Samsung’s agents to receive all customers from various channels in a united platform. Such integration has helped Samsung realize information synchronization, providing agents with immediate access to comprehensive customer information.

Sobot’s platform was also integrated with Samsung’s ordering system and could provide context-aware responses to requests.

With Sobot’s all-in-one solution, Samsung has witnessed an 30% increase in agent efficiency, and its CSAT reached 97%.

Enhance Seamless Customer Experience with Sobot

A real customer review from G2 well reveals Sobot’s efforts in helping businesses enhance CX. “Before Sobot, managing customer interactions across different platforms (email, chat, calls, social media) was cumbersome and often led to inconsistencies in customer service. Sobot’s omnichannel approach has allowed us to unify these interactions into a single, streamlined workbench, ensuring a consistent and high-quality service experience for our customers.” And it’s not just for customers, both customer service agents and administrators of businesses benefit from Sobot’s all-in-one solution.

“The GITEX Global 2024 gives Sobot an opportunity to introduce our all-in-one contact center solution, which indicates our determination in CX improvement.” said Shao. “CX improvement has already become an irreversible trend in customer contact, and Sobot would like to invite more businesses to enhance seamless customer experience together.

For more information, please visit https://www.sobot.io/

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Mastech Digital to Announce Second Quarter 2026 Financial Results; Participate in Upcoming Investor Conference

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July 24, 2026

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PITTSBURGH, July 24, 2026 /PRNewswire/ — Mastech Digital, Inc. (NYSE American: MHH) (“Mastech Digital”), a leading provider of Digital Transformation IT Services, today announced the date for the release of its financial results for the second quarter ended June 30, 2026, and its participation in an upcoming investor conference.

Second Quarter 2026 Earnings:

Mastech Digital will report its financial results for the second quarter 2026 before the market opens on Thursday, August 6, 2026. Management will host a live conference call and webcast at 9:00 a.m. Eastern Time on that day to discuss the Company’s financial performance and operating results.  The conference call will be hosted by Nirav Patel, President and CEO, and Kannan Sugantharaman, Chief Financial and Operations Officer.

Those wishing to participate via webcast should access the call through Mastech Digital’s Investor Relations website at https://investors.mastechdigital.com. Those wishing to participate via telephone may dial in at 1-800-715-9871 (USA) or 1-646-307-1963 (International) with the passcode 7506988. The replay will be available via webcast through Mastech Digital’s Investor Relations website.

Upcoming Investor Conference:

Mr. Sugantharaman will host a fireside chat at the Sidoti Micro-Cap Investor Conference on Wednesday, August 19, 2026, at 9:15 a.m. Eastern Time.

Mastech Digital management is scheduled to host virtual one-on-one and small group meetings with investors during the conference on August 19-20, 2026. Investors interested in arranging a meeting should contact their Sidoti representative or reach out to the Mastech Digital investor relations team at investors@mastechdigital.com.

About Mastech Digital, Inc.

Mastech Digital (NYSE American: MHH) is a leading provider of Digital Transformation IT Services. The Company offers Data Management, Analytics & AI Solutions, and IT Staffing Services with a digital-first approach. A minority-owned enterprise, Mastech Digital is headquartered in Pittsburgh, PA, with offices across the U.S., Canada, Europe, and India. Visit us at www.mastechdigital.com.

Investor Relations Contact:
investors@mastechdigital.com 

 

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SOURCE Mastech Digital, Inc.

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SOLAI Limited Announces Extraordinary General Meeting

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July 24, 2026

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AKRON, Ohio, July 24, 2026 /PRNewswire/ — SOLAI Limited (NYSE: SLAI) (“SOLAI” or the “Company”) (previously known as “BIT Mining Limited”), a technology-driven personal AI and digital infrastructure provider, today announced that it will hold its extraordinary general meeting of shareholders at 428 South Seiberling Street, Akron, Ohio, US on August 14, 2026 at 10:00 a.m., New York time.

Holders of record of ordinary shares and preference shares of the Company at the close of business on July 20, 2026, New York time (the “Record Date”) are entitled to receive notice of, and to attend and vote at, the extraordinary general meeting or any adjournment thereof. Holders of the Company’s American Depositary Shares (“ADSs”) who wish to exercise their voting rights for the underlying ordinary shares must act through the depositary of the Company’s ADS program, Deutsche Bank Trust Company Americas.

The notice of the extraordinary general meeting, which sets forth the resolutions to be submitted to shareholder approval at the extraordinary general meeting is available on the Investor Relations section of the Company’s website at https://ir.solai.com. 

About SOLAI Limited

SOLAI Limited (previously known as “BIT Mining Limited”) (NYSE: SLAI) (previously traded under “BTCM”) is a technology-driven personal AI and digital infrastructure provider. Building upon its historical legacy in digital asset mining and blockchain network operations, the Company is leveraging extensive experience in large-scale hardware deployment, data center operations, and high-performance computing to build the foundational infrastructure for personal AI computing and digital asset ecosystems globally.

For more information:

SOLAI Limited
ir@solai.com
ir.solai.com
www.solai.com 

Christensen Advisory
Jason Ng
Tel: +852-2117-0861
Email: solai@christensencomms.com 

 

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/U P D A T E — TrendAI/

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1 hour ago

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July 24, 2026

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This release has been updated to include new information provided by TrendAI. The complete, corrected release follows, with additional details at the end:

TrendAI™ Adopts Claude Opus 5 to Advance Vulnerability Prioritization and Virtual Patching

As a participant in Anthropic’s Cyber Verification Program, TrendAI applies frontier reasoning to convert vulnerability intelligence into faster protection across hybrid environments

DALLAS, July 24, 2026 /PRNewswire/ — TrendAI™, the enterprise AI security leader from Trend Micro Incorporated (TYO: 4704; TSE: 4704), today announced it is adopting Claude Opus 5, Anthropic’s latest and most capable Opus model, to help security teams convert vulnerability intelligence into immediate protection, from prioritization to virtual patching. The move builds on TrendAI’s collaboration with Anthropic on Claude Opus 4.8, extending the same defensive focus to a model that delivers step-change gains in advanced reasoning, agentic workflows, and long-horizon analysis. As AI makes finding vulnerabilities easier than ever, the harder problem becomes protecting organizations faster than software can be permanently patched, and that is where TrendAI is putting Opus 5 to work.

As a participant in Anthropic’s Cyber Verification Program, which credentials organizations for the defensive use of frontier AI models, TrendAI is positioned to apply Claude Opus 5 to defensive security as access becomes available. The model is Zero Data Retention compatible, supporting TrendAI’s governance and data-protection requirements as it scales AI across security operations.

The work extends to TrendAI Threat Research, where frontier AI models are combined with our proprietary frontier intelligence engine and human expertise to generate pre-disclosure intelligence. Those insights power TrendAI Vision One™, delivering stronger detection, deeper forensic insights, and proactive protection through virtual patching.

Rachel Jin, Chief Platform and Business Officer, Head of TrendAI™:
“With Claude Opus 5, TrendAI can move from vulnerability intelligence to action faster than ever, prioritizing what matters most by exploitability and business impact. Finding the vulnerability was always the hard part. Now the challenge is protecting organizations faster than software can be permanently patched, and frontier reasoning is what changes that equation, extending all the way to virtual patching that protects customers before a vendor fix ships. This is what it means to secure the AI age, fearlessly.”

These capabilities support TrendAI Vision One™ in helping security analysts, AppSec teams, and SOC teams prioritize exposure, map attack paths, and accelerate mitigation, including virtual patching, across hybrid environments, moving vulnerability management from a static scanning process into a faster, context-aware risk mitigation workflow.

About TrendAI™
TrendAI™, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk. Trusted by the largest enterprises and governments across 185 countries, TrendAI™ secures the entire organization, from identities, to infrastructure, to data. Global Fortune 500 companies rely on TrendAI™ to cut risk and stop threats up to three months earlier, powered by world-leading threat and attack intelligence. Through deep ecosystem partnerships with market leaders like NVIDIA, Anthropic, AWS, Google, and Microsoft, TrendAI™ empowers your organization to securely drive forward at the speed of AI. AI Fearlessly. Learn more: trendaisecurity.com

About Anthropic
Anthropic is an AI safety and research company dedicated to building reliable, interpretable, and steerable AI systems. Its Claude family of models, including Claude Opus 5, enables advanced capabilities across a wide range of applications, including code understanding and security analysis.

Update: The latest version of this release includes additional statements from TrendAI related to the original announcement.

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