Connect with us

Technology

Stater Bros. Markets Boosts Customer Experience by Optimizing Delivery Operations with Flybuy

Published

2 years ago

on

SoCal grocery chain has already seen a 15% reduction in driver wait time, a 25% increase in order volume, and a 50% decrease in unwanted delivery driver walk-ins.

SAN BERNARDINO, Calif. and WASHINGTON, Nov. 13, 2024 /PRNewswire-PRWeb/ — Stater Bros. Markets, Southern California’s iconic grocery chain, has partnered over the last two years with Flybuy, the leading omnichannel location platform, to optimize its third-party delivery operations. This collaboration aims to improve the delivery experience for all parties involved. Stater Bros. has already seen a 15% reduction in driver wait time, a 25% increase in order volume, and a 50% decrease in delivery driver walk-ins.

“Flybuy helps grocers like Stater Bros. create a seamless connection between staff, drivers, and customers, ensuring that deliveries are faster and more accurate. By reducing inefficiencies like driver walk-ins and improving order accuracy, everyone in the process wins.”

Reducing Delivery Time and Handoff Efficiency

Stater Bros. is using Flybuy Delivery to ensure a faster handoff between its staff and delivery drivers to reduce overall wait times for customers. Just like customer pickups, Stater Bros. store teammates now receive accurate delivery driver ETA and complete visibility into the delivery driver’s journey. This insight helps Stater Bros. deliver a quicker and better experience to their delivery customers.

Minimizing Driver Disruptions

Flybuy’s advanced tools also help staff address common pain points like delivery drivers entering staging areas and prematurely grabbing incomplete orders (ie., only “1 of 2”). Such behaviors are not only disruptive to the staff and overall delivery flow, but ultimately to the customer receiving the delivery order on time due to delayed or inaccurate drop-off. Knowing when a delivery driver is “Nearby,” “Arrived,” and “Waiting” helps staff prevent these driver behaviors in that they can package up the order in advance and then greet the driver as they walk into the pickup area.

Decreased Error Costs

By leveraging Flybuy’s innovative technology to streamline the delivery process, Stater Bros. has improved its delivery order accuracy and efficiency. This means that by reducing operational errors and third-party delivery driver mistakes, Stater Bros. is minimizing delivery-related refund costs due to missing or wrong items. In addition, customers are receiving their orders faster and without error, leading to a higher level of customer satisfaction.

“Grocery delivery is a critical part of today’s retail landscape, but optimizing it requires more than just adding one or more delivery services,” said Marc Wallace, CEO and Co-Founder of Flybuy. “Flybuy helps grocers like Stater Bros. create a seamless connection between staff, drivers, and customers, ensuring that deliveries are faster and more accurate. By reducing inefficiencies like driver walk-ins and improving order accuracy, everyone in the process wins. Ultimately, it’s about helping Stater Bros. enhance the entire shopping experience for their customers so they are happy and come back again and again.”

The successful implementation of the Flybuy Platform at Stater Bros. not only showcases the power of innovative technology in optimizing third-party delivery operations but also underscores Stater Bros.’s commitment to embracing cutting-edge solutions to enhance the delivery experience for its customers.

For more information about Stater Bros. and their partnership with Flybuy, visit flybuy.com.

About Flybuy

Flybuy by Radius Networks is the only AI-powered omnichannel location platform that optimizes the customer experience for pickup, delivery, drive-thru, dine-in, and customer engagement. When it comes to ordering ahead, every second counts, that’s why the Flybuy platform minimizes wait times and delivers unparalleled accuracy, speed, and efficiency to create the perfect handoff while maximizing the customer lifetime value. Tailored for restaurants, grocery stores, retailers, and hotels, our AI-driven location-based solution is transforming the industry. Deployed in over 50 countries, and 35,000 locations, Flybuy optimizes millions of order-ahead handoffs across regional, national, and global brands.

About Stater Bros. Markets

Communities throughout Southern California look to Stater Bros. Markets for Fresh. Affordable.

Community First. grocery shopping every day. Stater Bros. nurtures families and their communities at nearly 170 stores and through the helping hands of 18,000 caring employees.

While the Stater Bros. meat counter is legendary for its quality and variety, every store department is designed to surprise and delight today’s shoppers. The company lives out its values through the charitable efforts of its non-profit, Stater Bros. Charities. Learn more at staterbros.com.

Media Contact

Laurel Getz, Flybuy, 1 2037675963, laurel.getz@gmail.com, www.flybuy.com

View original content to download multimedia:https://www.prweb.com/releases/stater-bros-markets-boosts-customer-experience-by-optimizing-delivery-operations-with-flybuy-302304242.html

SOURCE Flybuy; Flybuy

Related Topics:
Continue Reading
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Technology

From China Mobile’s Call Upgrade to the Commercial Launch of “Calling + AI” by Leading Operators: AI Is Reshaping the Value of Native Calling

Published

1 hour ago

on

July 25, 2026

By

BEIJING, July 25, 2026 /PRNewswire/ — On June 15, 2026, China Mobile announced a comprehensive upgrade to its traditional calling services, ushering in a next-generation calling experience defined by HD, intelligence, and security. This milestone not only marks a major leap in telecommunication innovation but also reflects a global, inevitable shift: the transformation of basic communication into intelligent, inclusive services.

Breaking Experience Barriers and Redefining the Paradigm of Basic Calling

Overcoming the limitations of traditional, voice-only interactions, China Mobile has leveraged its mature VoLTE/VoNR network foundation to deeply integrate AI models with HD audio and video capabilities. Without requiring users to change their phones or SIM cards, seven core AI functions are now seamlessly embedded into the native dialer interface.

These upgrades include Live Captions bridge communication gaps for the elderly and hearing-impaired; HD video calls and AI noise reduction create a crystal-clear, immersive calling experience; AI anti-fraud intercepts high-risk calls in real time to safeguard users’ assets. Furthermore, the introduction of Data Channel (DC) technology and visual call menus transforms standard calls into agile, interactive service windows, enabling multi-party collaboration and seamless business transactions directly within the call. Through this initiative, China Mobile has successfully evolved traditional calls from a mere voice pipeline into a secure, integrated information hub.

“Calling + AI” Becomes a Strategic Consensus Among Global Leading Operators

From a global perspective, China Mobile’s call upgrade is not an isolated milestone, but a microcosm of the global telecommunications industry’s broader transformation. Throughout 2026, major operators worldwide are accelerating the commercial deployment of “Calling + AI” solutions:

Deutsche Telekom launched Magenta AI, leveraging artificial intelligence to enhance calling across all scenarios;T-Mobile US introduced a network-side, real-time translation service covering over 80 languages, effectively breaking down cross-border communication barriers;Saudi stc rolled out English-Arabic bilingual simultaneous interpretation, which has now entered large-scale commercial trials;South Korea’s LG U+ launched its ixi-O intelligent calling assistant, shifting the user experience from passive responses to proactive smart interactions and earning three prestigious GLOMO industry awards.

The synchronized efforts of these global leaders confirm that basic calling services have officially entered a new era of AI integration. Deeply empowered by artificial intelligence, “Calling + AI” has become the definitive blueprint for the intelligent transformation of the global telecommunications industry. As operators continue to refine these native capabilities, the traditional voice network is poised to reclaim its position as the most secure, ubiquitous, and valuable entry point in the AI era.

View original content to download multimedia:https://www.prnewswire.com/apac/news-releases/from-china-mobiles-call-upgrade-to-the-commercial-launch-of-calling–ai-by-leading-operators-ai-is-reshaping-the-value-of-native-calling-302834622.html

SOURCE China Mobile

Continue Reading

Technology

Trip.com Group Sincerely Accepts Administrative Penalty Decision Issued by the State Administration for Market Regulation of the People’s Republic of China

Published

4 hours ago

on

July 25, 2026

By

SINGAPORE, July 25, 2026 /PRNewswire/ — Trip.com Group Limited (Nasdaq: TCOM; HKEX: 9961) today announced that it has received the administrative penalty decision issued by the State Administration for Market Regulation of the People’s Republic of China.

Trip.com Group sincerely accepts the decision and will adopt rectification measures in accordance with applicable laws and regulations to implement the decision’s requirements. The Company will strengthen its long-term governance mechanisms and strive to contribute to the sustainable development of the travel industry.

Trip.com Group’s management team will host a conference call at 8:00 AM U.S. Eastern Time on July 27, 2026 (or 8:00 PM Hong Kong Time on July 27, 2026).

The conference call will be available on Webcast live at: http://investors.trip.com.

All participants must pre-register to join this conference call using the participant registration link below:
https://register-conf.media-server.com/register/BIb78e08d8f18340c4882a7e4ab961906b.

Upon registration, each participant will receive details for this conference call, including dial-in numbers and a unique access PIN. To join the conference, please dial the number provided, enter your PIN, and you will join the conference instantly.

For further information, please contact:
Investor Relations
Trip.com Group Limited
Email: iremail@trip.com

View original content:https://www.prnewswire.com/news-releases/tripcom-group-sincerely-accepts-administrative-penalty-decision-issued-by-the-state-administration-for-market-regulation-of-the-peoples-republic-of-china-302834599.html

SOURCE Trip.com Group Limited

Continue Reading

Technology

NAVER Partners with Brookfield and NVIDIA to Expand Korea’s National AI Factory Infrastructure Buildout

Published

6 hours ago

on

July 25, 2026

By

SAN FRANCISCO, July 25, 2026 /PRNewswire/ — NAVER, Brookfield and NVIDIA announced an expansion of Korea’s sovereign AI factory infrastructure. New investments will increase the initial NVIDIA DSX™ AI factory deployment from 55 megawatts to 200 megawatts.

Announced during Korea President Jae Myung Lee’s AI Summit visit to San Francisco, the planned 200-megawatt expansion will be built with the NVIDIA DSX platform at NAVER’s GAK Sejong hyperscale data center in Sejong, South Korea. The expanded infrastructure will provide Korea- and U.S.- based AI innovators with access to production-scale AI compute for building next-generation models, agents and AI-powered services.

Under the terms of the agreements, Brookfield will fund up to $9 billion as the exclusive capital partner, NVIDIA will invest $1 billion and NAVER will fund the remaining amount to finance the $10 billion project.

This builds on NAVER’s June announcement to extend its GAK Sejong data center with NVIDIA DSX, with a long-term path to gigawatt-scale sovereign AI infrastructure serving Korea’s enterprises, industries, government organizations and global AI cloud customers. Combining Brookfield’s capital with NVIDIA’s computing platform, the investment supports NAVER’s AI factory deployment.

“NVIDIA’s strategic investment and our infrastructure supply agreement with Brookfield have propelled NAVER’s vision for the AI Factory business into a robust execution phase,” said Haejin Lee, Founder and Chairman of NAVER. “Leveraging the solid partnerships with our global partners, we will drive technological innovation, foster a sovereign AI ecosystem, and spearhead efforts to strengthen South Korea’s AI competitiveness.” 

AI Factory Expansion and Open Model Collaboration to Fuel AI Innovators

NAVER, as an NVIDIA Cloud Partner, provides deep expertise in operating hyperscale infrastructure powered by the full-stack NVIDIA AI platform. The 200-megawatt AI factory, featuring NVIDIA Vera Rubin and Blackwell platforms, will establish a dedicated resource pool for emerging AI companies, providing the compute, software and support needed to develop and deploy competitive AI models and applications at scale.

This expanded infrastructure also builds on NAVER and NVIDIA’s collaboration on open model development for agentic and physical AI. NAVER is advancing its HyperCLOVA X models to be based on NVIDIA Nemotron™ 3 Ultra open models with its proprietary data and training expertise. NAVER is also the first Korean company to join the NVIDIA Nemotron Coalition, contributing to open model development across pretraining, post-training and reinforcement learning.

NAVER plans to launch an AI agent platform in Korea in the second half of the year, powered by NVIDIA Agent Toolkit software including NVIDIA NemoClaw™ blueprints. NAVER is also developing a Seoul World Model using proprietary urban street-view and spatial modeling data, built on NVIDIA Cosmos™ world foundation models.

About NAVER

Founded in 1999, NAVER is Korea’s largest Internet company and one of the world’s top tech companies. Leading cutting-edge technologies, NAVER operates the No.1 search engine in Korea and holds various business portfolios encompassing commerce, fintech, cloud, AI and robotics.

NAVER recorded sales of KRW 12.04 trillion (USD 8.18 billion) in 2025. TEAM NAVER continues to enhance its business portfolio and expand its global presence across Japan, North America, and Europe, while pursuing innovation through continuous research and development in future technologies.

View original content:https://www.prnewswire.com/news-releases/naver-partners-with-brookfield-and-nvidia-to-expand-koreas-national-ai-factory-infrastructure-buildout-302834577.html

SOURCE NAVER

Continue Reading

Trending