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Voice Evacuation Systems Market to Grow by USD 1.1 Billion (2024-2028), Real Estate and Construction Boosts Growth, AI Impact on Trends – Technavio

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NEW YORK, Nov. 26, 2024 /PRNewswire/ — Report on how AI is redefining market landscape – The global voice evacuation systems market size is estimated to grow by USD 1.1 billion from 2024-2028, according to Technavio. The market is estimated to grow at a CAGR of 16.84% during the forecast period. Growth of real estate and construction industry is driving market growth, with a trend towards adoption of lot in building control systems. However, high initial cost of installation of voice sounder and loudspeakers poses a challenge. Key market players include 4EVAC Hacousto Holland BV, ABB Ltd., Ambient System SP ZOO, ATEIS International SA, Audico Systems Oy, Baldwin Boxall Communications Ltd., Cofem SA, Eaton Corp. Plc, Hochiki America Corp., Honeywell International Inc., Johnson Controls International Plc, Mircom Group of Companies, NAFFCO FZCO, OPTIMUS SA, ORR Protection Systems Inc., Protec Fire and Security Group Ltd., Robert Bosch GmbH, Siemens AG, TOA Corp., and Zeta Alarms Ltd..

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Voice Evacuation Systems Market Scope

Report Coverage

Details

Base year

2023

Historic period

2018 – 2022

Forecast period

2024-2028

Growth momentum & CAGR

Accelerate at a CAGR of 16.84%

Market growth 2024-2028

USD 1100 million

Market structure

Fragmented

YoY growth 2022-2023 (%)

16.05

Regional analysis

APAC, North America, Europe, Middle East and Africa, and South America

Performing market contribution

APAC at 40%

Key countries

US, China, India, Germany, and Russia

Key companies profiled

4EVAC Hacousto Holland BV, ABB Ltd., Ambient System SP ZOO, ATEIS International SA, Audico Systems Oy, Baldwin Boxall Communications Ltd., Cofem SA, Eaton Corp. Plc, Hochiki America Corp., Honeywell International Inc., Johnson Controls International Plc, Mircom Group of Companies, NAFFCO FZCO, OPTIMUS SA, ORR Protection Systems Inc., Protec Fire and Security Group Ltd., Robert Bosch GmbH, Siemens AG, TOA Corp., and Zeta Alarms Ltd.

Market Driver

Voice evacuation systems, also known as voice alarm systems, are becoming increasingly popular for emergency communication in public facilities, commercial buildings, industrial sites, educational institutions, and healthcare facilities. These systems use spoken messages to alert individuals of potential risks, such as fire breakouts, in a calm and clear manner. This trend is driven by the need for safe evacuation during unprecedented events, ensuring the safety and awareness of individuals in secure environments. Traditional fire alarm systems have limitations, such as the use of horns or chimes which can cause panic. Voice evacuation systems offer a more effective solution by providing customized messages and clear instructions. The initial financial investment for voice evacuation systems can be higher than traditional systems due to necessary equipment, customization, and professional installation services. However, the long-term benefits, including cost savings from retrofitting existing buildings and seamless communication with building automation systems, make it a worthwhile investment. The decision-making process for potential clients includes considering the building size, complex zoning, and existing building technologies. Voice evacuation systems offer interoperability with smart building technologies, elevators, and real-time monitoring, making them a converging solution for safety and security. With the industry shift towards innovative technologies, compatibility challenges with existing building technologies and communication protocols are being addressed. Safety and wellbeing are top priorities for private buildings, residential areas, public sector undertakings, industrial units, governments, and corporations. Voice evacuation systems are an essential part of safety solutions, ensuring social consideration for individuals with disabilities, impairments, and an ageing population. These systems offer a critical infrastructure for emergency communication, providing effective solution for evacuation during fire incidents. 

The Internet of Things (IoT) has revolutionized building systems and safety equipment by enabling interconnected devices to exchange data over a network. Traditionally, voice evacuation systems operated independently. However, integrating IoT technology has significantly improved their functionality. This integration enhances data and control management, ensuring quick response and notification without human intervention. The development of mesh networks further supports connectivity, allowing every device to function as a node to a central location. This advancement in technology not only increases reliability but also eliminates redundancy, making voice evacuation systems more efficient and effective. 

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 Market Challenges

Voice evacuation systems are essential safety solutions for public facilities, commercial buildings, industrial facilities, educational institutions, and healthcare facilities. These systems deliver spoken messages during emergencies like fire breakouts, unprecedented events, or fire incidents. Traditional alarm systems using horns or chimes can cause panic and confusion. Voice evacuation systems provide clear instructions for safe evacuation, enhancing safety, awareness, and security. However, adopting voice evacuation systems comes with challenges. Cost is a significant factor, influenced by building size, necessary equipment, and professional installation services. Complex zoning, customization, and hardware costs add to the initial financial investment. Custom content and audio quality are essential considerations. Retrofitting existing buildings with voice evacuation systems can be complex due to interoperability issues with existing building technologies, communication protocols, and compatibility challenges. Critical infrastructure like airports, stadiums, and other public spaces require evacuation systems to ensure safety and wellbeing. Safety and social considerations, such as an ageing population, disabilities, and impairments, necessitate innovative technologies and assistance in understanding risks. The convergence of voice evacuation systems with smart building technologies, building management, real-time monitoring, and building automation systems offers seamless communication and evacuation processes. The industry shift towards voice evacuation systems underscores the importance of professional skills in installation and design, as well as the need for preloaded messages and custom content. The decision-making process for potential clients includes considering the potential risks, necessary equipment, and the benefits of voice evacuation systems over traditional alarm systems.Voice evacuation systems are essential safety features in residential, commercial, and industrial sectors. In small and mid-size buildings, the cost of deploying these systems includes hardware installation, which is the largest expense, and minimal service and maintenance costs. However, in large buildings and high-rise residential complexes, regulations mandate the installation of automated emergency alarms and voice evacuation systems, leading to higher procurement and setup costs. In the commercial sector, especially healthcare facilities, educational institutions, and hotels, the expense of installing multiple systems, including emergency alarm control systems, is significant. Overall, the cost of voice evacuation systems varies depending on the size and complexity of the building or facility.

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Segment Overview

This voice evacuation systems market report extensively covers market segmentation by

End-user 1.1 Commercial sector1.2 Industrial sector1.3 Residential sectorType 2.1 Voice sounders2.2 Loudspeakers2.3 Emergency microphones2.4 Networked and wireless systemGeography 3.1 APAC3.2 North America3.3 Europe3.4 Middle East and Africa3.5 South America

1.1 Commercial sector- The commercial sector is experiencing significant growth in the voice evacuation systems market due to increased regulations and safety awareness. This trend is driven by stringent government requirements and user education in various countries. The global market is also benefiting from rising foreign direct investment and construction activity in emerging economies. A major technological advancement is the integration of voice evacuation systems with fire alarms and security control systems. However, compatibility and interoperability challenges persist when integrating these systems with existing infrastructure. Mature markets like the US, Canada, and parts of Europe will primarily focus on replacement activities and software upgrades. In contrast, the Middle East and Africa (MEA) region, particularly Dammam in Saudi Arabia, is poised for substantial growth due to commercial hub development and expanding retail sectors. Key projects like the Al-Rehab project in Dammam are expected to boost market expansion during the forecast period.

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Research Analysis

Voice evacuation systems, also known as voice alarm systems, are essential components of modern public address (PA) systems designed to ensure safety and order during emergency situations. These systems use spoken messages to alert and guide people in buildings during unprecedented events such as fire breakouts. They are installed in various public facilities, including private buildings, residential areas, public sector undertakings, industrial units, government establishments, and new age constructions. The voice evacuation system is a crucial part of a building’s ecosystem, prioritizing safety and wellbeing, and is a matter of corporate social responsibility and strict safety laws. The system’s detectors trigger a preloaded message, which may include instructions on the nature of the emergency and the safest evacuation routes. The message can be delivered through a voice alarm or a combination of voice and horn or chime. The effective implementation of voice evacuation systems requires professional skills and adherence to industry standards.

Market Research Overview

Voice evacuation systems, also known as voice alarm systems, are essential safety solutions designed to ensure safe evacuation of individuals in public facilities and buildings during fire breakouts or unprecedented events. These systems use spoken messages instead of traditional alarm systems with horns or chimes to provide clear instructions and reduce panic. Public facilities, commercial buildings, industrial facilities, educational institutions, and healthcare facilities all benefit from voice evacuation systems, prioritizing safety, awareness, security, and the wellbeing of individuals. The adoption of voice evacuation systems is driven by potential risks such as fire incidents and the need for evacuation systems to protect assets. Traditional alarm systems may not provide adequate communication during emergencies, making voice evacuation systems a cost-effective and necessary investment for buildings of all sizes. Customization is a crucial factor, with prefabricated messages and custom content available to cater to specific building needs. Audio quality, initial financial investment, and necessary equipment are essential considerations in the decision-making process. Professional installation services ensure seamless communication and interoperability with existing building technologies, including building management systems, elevators, and smart building technologies. Voice evacuation systems are increasingly important in private buildings, residential areas, public sector undertakings, industrial units, government establishments, and new age buildings. The safety and wellbeing of individuals, corporate social responsibility, and strict safety laws are driving the industry shift towards voice evacuation systems. Existing buildings may require retrofitting with voice evacuation systems, posing challenges related to existing building technologies, communication protocols, and compatibility with proprietary technologies. Critical infrastructure and converging technologies, such as building automation systems, elevators, and real-time monitoring, are essential considerations in the adoption of voice evacuation systems. The voice evacuation system market is continually evolving, with innovative technologies addressing consumer requirements and addressing the unique needs of various sectors. Detectors, preloaded messages, and modern designs are essential components of voice evacuation systems, ensuring effective and efficient evacuation during emergencies. The understanding of risks, social considerations, and the ageing population, disabilities, and impairments are crucial factors in the design and implementation of voice evacuation systems.

Table of Contents:

1 Executive Summary
2 Market Landscape
3 Market Sizing
4 Historic Market Size
5 Five Forces Analysis
6 Market Segmentation

End-userCommercial SectorIndustrial SectorResidential SectorTypeVoice SoundersLoudspeakersEmergency MicrophonesNetworked And Wireless SystemGeographyAPACNorth AmericaEuropeMiddle East And AfricaSouth America

7 Customer Landscape
8 Geographic Landscape
9 Drivers, Challenges, and Trends
10 Company Landscape
11 Company Analysis
12 Appendix

About Technavio

Technavio is a leading global technology research and advisory company. Their research and analysis focuses on emerging market trends and provides actionable insights to help businesses identify market opportunities and develop effective strategies to optimize their market positions.

With over 500 specialized analysts, Technavio’s report library consists of more than 17,000 reports and counting, covering 800 technologies, spanning across 50 countries. Their client base consists of enterprises of all sizes, including more than 100 Fortune 500 companies. This growing client base relies on Technavio’s comprehensive coverage, extensive research, and actionable market insights to identify opportunities in existing and potential markets and assess their competitive positions within changing market scenarios.

Contacts

Technavio Research
Jesse Maida
Media & Marketing Executive
US: +1 844 364 1100
UK: +44 203 893 3200
Email: media@technavio.com
Website: www.technavio.com/

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Bobby Lehew Named commonsku’s Chief AI Officer — an Industry First in Promo

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TORONTO, April 20, 2026 /CNW/ – commonsku, the connected workflow platform trusted by 950+ distributors driving $1.9 billion in network volume, today announced the creation of a dedicated AI + Strategy role, promoting Bobby Lehew to Chief AI Officer to lead the company’s AI initiative for customers and the platform. The move makes commonsku the first platform in the promotional products industry to invest at the leadership level in AI strategy shaped directly by distributor needs.

The new role bridges the gap between what AI can do and what commonsku’s customers need it to solve, owning the intelligence loop between customers, product, and the AI landscape. What makes the role distinct: it combines AI landscape intelligence, product strategy influence, direct customer engagement, and industry thought leadership in a single role.

A Natural Evolution

Lehew brings more than 30 years of experience in the promotional products industry to the role. Prior to joining commonsku, he was the CEO of Robyn Promotions, a company among the first wave of distributors who architected the model of technology driven e-commerce company stores in the industry, earning three consecutive Inc. 5000 rankings. Always tech-forward in his work, his industry recognition includes multiple Gold and Silver PPAI Pyramid Awards.

The shift to AI strategy is a natural next chapter for Lehew. At commonsku, he built the company’s content engine from scratch — co-hosting the skucast (350+ episodes, the #1 promotional products podcast) while leaning heavily into AI for all his work. He is editor of The AI Promo Brief, the industry’s go-to resource for AI developments in promotional products, and speaks frequently on the future of merch and the cultural shifts transforming how we sell. At PPAI Expo 2026, his AI session packed the room to capacity and was named a must-attend session by PPAI editors. The industry has been watching Lehew move deeper into AI for over a year. This role makes it official.

Investing in AI for Customers

“The industry is at an inflection point with AI, and distributors need a partner who understands their business,” said Catherine Graham, CEO of commonsku. “commonsku has always been built ‘by promo, for promo.’ Bobby has three decades of that expertise, a passion for helping our customers, and the strategic insight to shape AI tools for future growth. This role reflects our mission: making sure our AI tools solve real problems for real distributors.”

“The companies pulling ahead are the ones leading with customer intelligence – letting what they learn from their community shape what they build and advancing with the frontier of AI development. That’s what this role is designed to do. I’ll be talking with our customers at every level about AI and making sure the features we build make work smarter, drive growth, and eliminate friction.” said Lehew.

“Bobby and I have been creative partners for years, always pushing each other to see around corners for this industry,” said Mark Graham, President of commonsku. “We’ve launched multiple projects together and helped educate and raise the standard for what the future distributor can look like. This role is a natural evolution of that passion. He deeply understands the industry and the distributor’s pain points, and he sees with us an incredible opportunity with AI. We’re thrilled to build commonsku’s AI future together.”

commonsku’s AI investments are already in motion. The skubot Mockup Generator is in beta with Advanced and Enterprise customers, a new Opportunity Agent is entering beta as an AI-powered business intelligence tool, and the company’s immediate roadmap includes a Description Rewriter, Auto-Art Configuration, and a Presentation Generator with much more to come.

About commonsku

commonsku is the workflow platform of choice for the promotional products industry. Built by industry experts, it combines CRM, order management, and social collaboration tools in one cloud-based solution. Over 950 distributors and the industry’s largest suppliers rely on commonsku to power $1.9 billion in network volume. With commonsku, teams process more orders, work more efficiently, and grow their sales faster. Learn more at www.commonsku.com.

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The Oxygen Plan Corporation Files Utility Patent on O2OS™ Pre-Diagnostic Behavioral Health Architecture — Measurement, Routing, Reimbursement, Governance; 2008 Prior Art

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Four-layer architecture spans measurement, routing, reimbursement, and governance. 2008 filing predates the Apple App Store and the current generation of digital behavioral health platforms.

MINNEAPOLIS, April 20, 2026 /PRNewswire-PRWeb/ — The Oxygen Plan Corporation today filed a Track One (prioritized examination) utility patent application covering the O2OS™ architecture — spanning measurement, routing, reimbursement, and governance — with foundational disclosures dating to April 22, 2008.

We built the pre-diagnostic measurement layer to make risk visible before it becomes a clinical event. Our role is architecture and calibration. Deployment, operations, and vertical execution sit with institutional partners. — Eric Lucas, Founder-Governor • The Oxygen Plan Corporation

O2OS™ establishes a structured, pre-diagnostic measurement framework that makes behavioral health risk visible, routable, and economically measurable before it becomes a clinical event.

The 2008 filing predates the launch of the Apple App Store.

The subsequent 2009 PCT publication predates the current generation of digital behavioral health platforms.

THE ARCHITECTURE

O2OS™ is a four-layer operating system for behavioral health:

Measurement — Stress Number™, a composite score across Home, Work, and Social domains (each scored 0–100), designed to produce a bounded, interoperable pre-diagnostic behavioral health signalRouting — Smart Referral Engine™, threshold-triggered and tri-hierarchical, designed to match individuals to appropriate resourcesReimbursement — CPT-aligned workflow support, intended to enable billing integrationGovernance — the Automated Governance Utility™, a license registry and access control layer designed to support neutrality and structured participation

The system operates as a closed-loop architecture in which pre-diagnostic measurement informs routing, routing aligns with reimbursement pathways, and governance enables coordinated operation at scale.

STRUCTURAL GAPS

Behavioral health systems currently operate with two unresolved structural gaps:

Penetration Gap — the majority of individuals remain unmeasured at the pre-diagnostic stageRouting Gap — measured individuals are not consistently routed to appropriate resources

O2OS™ is designed as a pre-diagnostic measurement and routing architecture that addresses both conditions within a unified system.

FEDERAL ALIGNMENT

O2OS™ is aligned with established federal and reimbursement pathways, including CMS Coverage with Evidence Development (CED), CPT 96127 and CPT 96138, Medicaid 1115 Waivers, HEDIS quality measures, and CMS Aim 1 for prevention and early detection.

CLINICAL VALIDATION

Stress Number™ has been validated working in collaboration with Mayo Clinic (Archives of Psychology, 2018, N=292). O2OS™ functions as a pre-diagnostic measurement layer designed to support routing toward existing clinical tools and workflows.

About The Oxygen Plan Corporation

The Oxygen Plan Corporation develops O2OS™ — a pre-diagnostic measurement, routing, reimbursement, and governance architecture for behavioral health. Foundational disclosures date to 2008 prior art, with peer-reviewed clinical validation conducted working in collaboration with Mayo Clinic.

Learn more at:

www.theoxygenplan.com

Statements describe system architecture, intended capabilities, and alignment pathways. Implementation and outcomes vary by partner, deployment, and regulatory context.

Media Contact

Chris Lechuga, The Oxygen Plan Corporation, 1 877 897-6520, chris@rockerpr.com, www.theoxygenplan.com

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West Monroe Named in Customer Experience Strategy Consulting Services Landscape by Independent Research Firm

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Firm believes inclusion reflects its ability to connect customer experience, AI, and execution to measurable business outcomes

CHICAGO, April 20, 2026 /PRNewswire/ — West Monroe, a global business and technology consulting firm, announced it has been named among Notable Providers in The Customer Experience Strategy Consulting Services Landscape, Q2 2026. The report serves as a resource for executives and customer experience leaders evaluating customer experience strategy consulting providers, offering an overview of 28 providers across the market based on factors such as geographic focus, industry expertise, and business scenarios.

As organizations look to increase customer stickiness and drive growth, many are increasing investment in customer experience strategy while also exploring how AI can enable more personalized, efficient, and scalable experiences. At the same time, organizations face growing pressure to demonstrate clear business value—driving demand for partners that can embed data and AI into end-to-end customer journeys and translate those investments into measurable outcomes.

“Customer experience is evolving as AI expands what’s possible—and raises the bar for how organizations deliver it,” said Chuck Malone, Platforms & Customer Strategy Lead at West Monroe. “We believe our inclusion reflects our focus on helping clients move beyond strategy to execution, embedding data and AI into customer journeys in a way that improves engagement, strengthens retention, and delivers measurable business results.”

West Monroe brings longstanding experience helping organizations design and implement customer-centric strategies across industries including healthcare, banking, energy and utilities, insurance, and consumer & industrial products.

As part of the report, Forrester asked each provider included in the Landscape to identify the business scenarios for which clients most often engage them and highlighted extended scenarios that differentiate providers. In addition to the core business scenarios identified in the report—business assessment and analysis, customer research, and vision and strategy setting—West Monroe highlighted prioritization and roadmapping, technology transformation, and workforce enablement among the extended scenarios.

A core focus of the firm’s customer experience work is contact center and service transformation—helping organizations redesign customer journeys, modernize operations, and implement AI-enabled platforms to improve service experiences and reduce cost-to-serve.

The firm’s customer experience work has delivered measurable results for clients across industries, including:

Healthcare: Redesigned critical contact center workflows for a healthcare organization, improving first-call resolution by 68%, reducing clinic task volume by 33%, and increasing patient satisfaction.Energy & Utilities: Built a Salesforce-powered digital portal in 60 days to support solar rebate programs, reducing approval timelines by more than 60% and enabling administration of 25+ clean energy programs.Banking: Led a digital transformation for a mid-market bank, reimagining onboarding, servicing, and program management—driving more than $100M in new deposits, $550K+ in annual cost avoidance, and a 96% platform adoption rate.

Learn more about West Monroe’s customer experience services: https://www.westmonroe.com/services/customer-experience-platforms.

Forrester does not endorse any company, product, brand, or service included in its research publications and does not advise any person to select the products or services of any company or brand based on the ratings included in such publications. Information is based on the best available resources. Opinions reflect judgment at the time and are subject to change. For more information, read about Forrester’s objectivity here.

About West Monroe

West Monroe is a global business and technology consulting firm passionate about creating value for our clients. We co-create solutions that accelerate results now and prepare industries to tackle what’s next. We’re excited by the possibilities that technology creates. We work with our clients to deliver on the possible, building on their goals, generating fresh insights and creating inspiring outcomes.

We excel at the intersection of industry, strategy, people and technology—always driving rapid impact. Our all-in approach comes from our unique employee ownership structure. Our clients’ success is our success. From the beginning, our growth has come from putting people at the center. Fortune and USA Today consistently celebrate West Monroe as a top workplace, and we’re recognized as a leading consultancy by Forbes and Business Insider. Let’s find more value for your business.

Share our passion at westmonroe.com

Media Inquiries
Christina Galoozis
Director, Communications & Public Relations
cgaloozis@westmonroe.com
847-302-1762

Shira Cohen
Manager, Public Relations
scohen@westmonroe.com
443-841-6879

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