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Godrej Capital launches Generative AI to enhance insights-driven customer engagements

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2 years ago

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GenAI use in customer engagements: 100% of customer interactions, including calls and emails, are analyzed to provide actionable insights, driving improvements in service quality and responsiveness.Godrej Capital’s AI/ML-driven credit risk management accelerator will soon analyse real-time data from bank statements and credit bureaus, improving decision-making and risk assessment.SAKSHAM-GenAI/ML Platform to Launch Soon: A novel platform that offers a unified solution for identifying the journey accelerators and suitable GenAI models, focusing on integration, efficiency, security, and advanced AI/ML model deployment.

MUMBAI, India, Dec. 3, 2024 /PRNewswire/ — Godrej Capital, the financial services arm of Godrej Industries Group, has become one of the early adopters of Generative AI (GenAI), in the NBFC space with the launch of various Generative AI solutions, now live.

One of the standout applications of GenAI at Godrej Capital is its role in transforming customer interactions through comprehensive AI-driven quality checks. By analyzing 100% of customer calls and email engagements, Godrej Capital enables its decision-makers to extract actionable insights that drive continuous service enhancements. This in-depth analysis streamlines workflows and reduces the manual time required to review interactions, resulting in a seamless, highly personalized experience for customers while also saving on operational costs.

In addition, Godrej Capital’s use of GenAI extends to its 100% analysis of Net Promoter Score (NPS) feedback. By assessing all NPS data, the company proactively identifies trends in customer satisfaction, allowing it to swiftly adapt to changing needs. This responsiveness is both customer-focused and efficient, as it enables Godrej Capital to address customer demands in real-time without incurring the traditional resource-intensive processes typically involved. An upcoming development in Godrej Capital’s AI-powered customer service initiative will soon offer a 360-degree view of each customer, integrating loan information, communication across channels, NPS data, and service request history. This feature will provide a holistic understanding of customer needs, enabling more responsive and effective service.

Another noteworthy implementation slated to go live is the AI/ML-driven credit risk assessment system combined with Gen AI that analyzes real-time data from credit bureaus, and soon from bank statements, to combine with applicant profiles. This allows for comprehensive assessments of creditworthiness and early identification of potential risks, enhancing the company’s risk management and decision-making capabilities.

The company is also gearing up to launch ‘Godrej Capital SAKSHAM-AI/ML’, a robust enterprise platform that offers a unified solution for implementing GenAI and ML capabilities, focusing on integration, security, efficiency, and advanced AI model deployment. It is a scalable model architecture that adapts to evolving trends, ultimately optimizing performance. This centralized platform will provide the flexibility of using multiple LLMs through a single platform for all GenAI capabilities, simplifying access and management. It ensures precise control and security of sensitive information, with efficient management for GenAI-driven applications.

Mrs. Jyothirlatha, Chief Technology Officer, Godrej Capital, said “As a tech-forward company, Godrej Capital is committed to harnessing AI responsibly and ethically, particularly in the evolving financial services landscape. Recognizing the challenges within the NBFC ecosystem and MSME space, we saw an opportunity to leverage AI to improve critical processes like customer service, credit risk assessment and loan disbursement, delivering faster, more reliable services. AI also allows us to offer personalized interactions, meeting individual customer needs more effectively. This integration not only accelerates our operations but also underscores our dedication to providing responsible, secure, and innovative financial solutions.”

There are several other GenAI initiatives in progress, for productivity enhancements. The company is working on developing multilingual capabilities for internal training videos, allowing employees to receive training in their preferred language. In the next few months, Godrej Capital systems will also offer multi-lingual content services to customers.

While Generative AI may not be a solution for every challenge, its groundbreaking impact shines through when combined with machine learning and other automation tools. This powerful synergy is accelerating process efficiencies and elevating customer experiences to new heights. By ensuring that these innovations are deployed responsibly and with top-tier data protection, Godrej Capital intends to accelerate efficiency and strengthen customer trust.

About Godrej Capital

Godrej Capital is the financial services arm of the Godrej Industries Group and the holding company for Godrej Housing Finance & Godrej Finance. With a digital-first approach and a keen focus on customer-centric product innovation, Godrej Capital offers loans for housing, such as Home Loans and Plot Loans, and secured and unsecured loans for businesses, such as Loan Against Property, Udyog Loan Against Property, and Business Loans. It is positioned to diversify into other customer segments and products. The company is focused on building a long-term, sustainable retail financial services business in India, anchored on the Godrej Industries Group’s 127-year legacy of trust and excellence. Godrej Capital focuses on learning and development across its employee base and is committed to diversity, equity, and inclusion as a guiding principle. Godrej Capital was recognized as one of India’s Top 50 Best Workplaces in BFSI for 2023 and as one of India’s Great Mid-Size Workplaces for 2023. Additionally, it was named the Best Organization for Women by The Economic Times for both 2022 and 2023, and the Best Workplace for Women by Great Place to Work® in both 2022 and 2023.

Godrej Capital currently has its footprint across Mumbai, Bangalore, Delhi, Pune, Ahmedabad, Surat, Indore, Chennai, Hyderabad, Jaipur, Chandigarh, Alwar, Aurangabad, Baroda, Coimbatore, Jalandhar, Jodhpur, Kanchipuram, Mangalore, Salem, Ludhiana, Mysore, Nagpur, Nashik, Rajkot, Udaipur, Vapi, Vijayawada, Rangareddy, Vishakhapatnam, Thane, Lucknow, Panipat, Kanpur, Raipur, Kolhapur, Rajahmundry, Warangal, Hubli, Cochin, Hosur and Madurai.

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Eqvista Launches Company-Sponsored Tender Offers, Expanding Private Market Liquidity Capabilities

Published

42 minutes ago

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October 19, 2026

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New tender offer capabilities connect equity management with real-time valuation data covering approximately 65,000 private companies with a combined estimated value of $9 trillion, laying the groundwork for future secondary marketplace capabilities.

SAN FRANCISCO, Oct. 19, 2026 /PRNewswire/ — Eqvista, a leading equity management and valuation platform serving more than 25,000 companies, today announced the launch of company-sponsored tender offer capabilities, enabling private companies to organize structured liquidity events directly within their equity management platform. The launch also marks a step toward Eqvista’s planned secondary marketplace capabilities.

As companies stay private longer, employees and early investors face limited opportunities to sell their shares. Meanwhile, organizing liquidity events involves complex decisions around pricing, participant eligibility, approvals, and ownership changes.

Eqvista brings these processes together through a company-controlled tender offer workflow, supported by its equity management infrastructure and Eqvista Real-Time Company Valuation® technology.

“With Eqvista, private companies can help their employees and early investors turn their shares into cash, rewarding them for their contributions to the company,” said Tomas Milar, Founder and CEO of Eqvista. “We already help companies manage ownership and understand their value. Bringing tender offers into the same platform is a natural next step toward connecting equity management, valuation, and liquidity.”

Company-Controlled Tender Offers

Eqvista’s new capabilities allow companies to manage tender offers while maintaining control over participation, transaction terms, and ownership changes.

Key features include:

Cap table integration: Automatically record completed ownership changes.Participant controls: Define eligible buyers and sellers and offer windows.Allocation rules: Set transaction limits, pro rata allocations, and priorities.Integrated approvals: Manage approval requirements and rights of first refusal.Valuation-informed pricing: Reference Eqvista Real-Time Company Valuation® data when evaluating transaction pricing.

By integrating these processes, Eqvista aims to reduce the administrative complexity of organizing liquidity events while helping companies maintain control over their shareholder base.

Building Toward a Secondary Marketplace

Building on its company-sponsored tender offer capabilities, Eqvista plans to expand into secondary marketplace infrastructure designed to support structured, company-approved liquidity programs. By connecting ownership records, real-time valuation data, and private share transactions within one platform, Eqvista aims to make private market liquidity more accessible while allowing companies to maintain control over participation and ownership changes. Further details will be announced as development progresses, subject to applicable regulatory requirements.

Learn more about Eqvista’s Company-Sponsored Tender Offers.

About Eqvista

Eqvista is an equity management and valuation platform building infrastructure for private markets. Trusted by more than 25,000 companies worldwide, Eqvista combines equity management, in-house valuation expertise, and AI-powered technology to help private companies manage ownership and understand their value. Eqvista Real-Time Company Valuation® technology covers approximately 65,000 U.S. private companies representing an estimated $9 trillion in combined value.

Contact Information
Jakub Vele
Head of Marketing
424978@email4pr.com
+1 (415) 375-4963

View original content to download multimedia:https://www.prnewswire.com/news-releases/eqvista-launches-company-sponsored-tender-offers-expanding-private-market-liquidity-capabilities-302911472.html

SOURCE Eqvista

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Eqvista Launches Company-Sponsored Tender Offers, Expanding Private Market Liquidity Capabilities

Published

42 minutes ago

on

October 19, 2026

By

New tender offer capabilities connect equity management with real-time valuation data covering approximately 65,000 private companies with a combined estimated value of $9 trillion, laying the groundwork for future secondary marketplace capabilities.

SAN FRANCISCO, Oct. 19, 2026 /PRNewswire/ — Eqvista, a leading equity management and valuation platform serving more than 25,000 companies, today announced the launch of company-sponsored tender offer capabilities, enabling private companies to organize structured liquidity events directly within their equity management platform. The launch also marks a step toward Eqvista’s planned secondary marketplace capabilities.

As companies stay private longer, employees and early investors face limited opportunities to sell their shares. Meanwhile, organizing liquidity events involves complex decisions around pricing, participant eligibility, approvals, and ownership changes.

Eqvista brings these processes together through a company-controlled tender offer workflow, supported by its equity management infrastructure and Eqvista Real-Time Company Valuation® technology.

“With Eqvista, private companies can help their employees and early investors turn their shares into cash, rewarding them for their contributions to the company,” said Tomas Milar, Founder and CEO of Eqvista. “We already help companies manage ownership and understand their value. Bringing tender offers into the same platform is a natural next step toward connecting equity management, valuation, and liquidity.”

Company-Controlled Tender Offers

Eqvista’s new capabilities allow companies to manage tender offers while maintaining control over participation, transaction terms, and ownership changes.

Key features include:

Cap table integration: Automatically record completed ownership changes.Participant controls: Define eligible buyers and sellers and offer windows.Allocation rules: Set transaction limits, pro rata allocations, and priorities.Integrated approvals: Manage approval requirements and rights of first refusal.Valuation-informed pricing: Reference Eqvista Real-Time Company Valuation® data when evaluating transaction pricing.

By integrating these processes, Eqvista aims to reduce the administrative complexity of organizing liquidity events while helping companies maintain control over their shareholder base.

Building Toward a Secondary Marketplace

Building on its company-sponsored tender offer capabilities, Eqvista plans to expand into secondary marketplace infrastructure designed to support structured, company-approved liquidity programs. By connecting ownership records, real-time valuation data, and private share transactions within one platform, Eqvista aims to make private market liquidity more accessible while allowing companies to maintain control over participation and ownership changes. Further details will be announced as development progresses, subject to applicable regulatory requirements.

Learn more about Eqvista’s Company-Sponsored Tender Offers.

About Eqvista

Eqvista is an equity management and valuation platform building infrastructure for private markets. Trusted by more than 25,000 companies worldwide, Eqvista combines equity management, in-house valuation expertise, and AI-powered technology to help private companies manage ownership and understand their value. Eqvista Real-Time Company Valuation® technology covers approximately 65,000 U.S. private companies representing an estimated $9 trillion in combined value.

Contact Information
Jakub Vele
Head of Marketing
424978@email4pr.com
+1 (415) 375-4963

View original content to download multimedia:https://www.prnewswire.com/news-releases/eqvista-launches-company-sponsored-tender-offers-expanding-private-market-liquidity-capabilities-302911472.html

SOURCE Eqvista

Continue Reading

Technology

Eqvista Launches Company-Sponsored Tender Offers, Expanding Private Market Liquidity Capabilities

Published

42 minutes ago

on

October 19, 2026

By

New tender offer capabilities connect equity management with real-time valuation data covering approximately 65,000 private companies with a combined estimated value of $9 trillion, laying the groundwork for future secondary marketplace capabilities.

SAN FRANCISCO, Oct. 19, 2026 /PRNewswire/ — Eqvista, a leading equity management and valuation platform serving more than 25,000 companies, today announced the launch of company-sponsored tender offer capabilities, enabling private companies to organize structured liquidity events directly within their equity management platform. The launch also marks a step toward Eqvista’s planned secondary marketplace capabilities.

As companies stay private longer, employees and early investors face limited opportunities to sell their shares. Meanwhile, organizing liquidity events involves complex decisions around pricing, participant eligibility, approvals, and ownership changes.

Eqvista brings these processes together through a company-controlled tender offer workflow, supported by its equity management infrastructure and Eqvista Real-Time Company Valuation® technology.

“With Eqvista, private companies can help their employees and early investors turn their shares into cash, rewarding them for their contributions to the company,” said Tomas Milar, Founder and CEO of Eqvista. “We already help companies manage ownership and understand their value. Bringing tender offers into the same platform is a natural next step toward connecting equity management, valuation, and liquidity.”

Company-Controlled Tender Offers

Eqvista’s new capabilities allow companies to manage tender offers while maintaining control over participation, transaction terms, and ownership changes.

Key features include:

Cap table integration: Automatically record completed ownership changes.Participant controls: Define eligible buyers and sellers and offer windows.Allocation rules: Set transaction limits, pro rata allocations, and priorities.Integrated approvals: Manage approval requirements and rights of first refusal.Valuation-informed pricing: Reference Eqvista Real-Time Company Valuation® data when evaluating transaction pricing.

By integrating these processes, Eqvista aims to reduce the administrative complexity of organizing liquidity events while helping companies maintain control over their shareholder base.

Building Toward a Secondary Marketplace

Building on its company-sponsored tender offer capabilities, Eqvista plans to expand into secondary marketplace infrastructure designed to support structured, company-approved liquidity programs. By connecting ownership records, real-time valuation data, and private share transactions within one platform, Eqvista aims to make private market liquidity more accessible while allowing companies to maintain control over participation and ownership changes. Further details will be announced as development progresses, subject to applicable regulatory requirements.

Learn more about Eqvista’s Company-Sponsored Tender Offers.

About Eqvista

Eqvista is an equity management and valuation platform building infrastructure for private markets. Trusted by more than 25,000 companies worldwide, Eqvista combines equity management, in-house valuation expertise, and AI-powered technology to help private companies manage ownership and understand their value. Eqvista Real-Time Company Valuation® technology covers approximately 65,000 U.S. private companies representing an estimated $9 trillion in combined value.

Contact Information
Jakub Vele
Head of Marketing
424978@email4pr.com
+1 (415) 375-4963

View original content to download multimedia:https://www.prnewswire.com/news-releases/eqvista-launches-company-sponsored-tender-offers-expanding-private-market-liquidity-capabilities-302911472.html

SOURCE Eqvista

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