Technology

Intermedia’s 2024 Success with Service Providers Sets the Stage for Further Growth and Innovation in 2025

Published

1 year ago

December 20, 2024

Intermedia delivers modern, AI-powered communications solutions to Service Providers that accelerate legacy migrations, enable partners to brand services as their own, and maintain ownership of their customer relationships—all while meeting the modern communications needs of business customers.

SUNNYVALE, Calif., Dec. 20, 2024 /PRNewswire/ — Service Providers, such as telecommunications companies and cable providers, are facing critical decisions as they navigate platform transitions, growing competition, and uncertainty surrounding legacy systems like Metaswitch and BroadSoft. In 2024, Intermedia Cloud Communications strengthened its position as a trusted choice for Service Providers of all sizes, helping partners modernize their offerings, accelerate revenue growth, and win in a rapidly evolving market. Intermedia now serves over 145,000 businesses worldwide and partners with 7,500 channel providers, including Service Providers, MSPs, and VARs. With $400 million in annual recurring revenue and an approximately 30% year-over-year UCaaS (unified communications as a service) and CCaaS (contact center as a service) growth, Intermedia is driving measurable success at scale.

Among the many Service Providers who either partnered or expanded their relationships with Intermedia in 2024 are Astound, Great Plains Communications, Aureon, and Voys—just a few names in a rapidly growing list of partners across the U.S. and Europe. As uncertainty grows around legacy platforms, Intermedia provides Service Providers with a white-labeled UCaaS and CCaaS platform that allows them to maintain full ownership of their customer relationships while delivering tightly integrated solutions. Combined with comprehensive end-to-end support and a highly attractive operating expense-based model that eliminates the cost burdens of capital expenditures, Intermedia empowers partners to deliver exceptional customer experiences, unlock new revenue streams, and confidently move forward in a shifting market.

“Intermedia continues to be one of the leading providers of partner-focused communication solutions that meet the diverse needs of Service Providers,” said Patrick Watson, Head of Research, Cavell. “Their ability to rapidly deploy UCaaS and CCaaS solutions, combined with a focus on partner success and innovation, positions Intermedia as a key player in helping Service Providers thrive in a rapidly evolving industry.”

Intermedia: Leading the Way for Service Providers

Intermedia’s Service Provider program is purpose-built to address the challenges of today’s market by offering actionable solutions that enable Service Providers to stand out, grow, and deliver value to their customers—all while maintaining ownership of those customer relationships.

Simplified Migrations: An all-in-one, white-labeled UCaaS and CCaaS platform that supports smooth transitions for businesses moving away from legacy systems like Metaswitch and BroadSoft.AI-Powered Innovation: Tools powered by Intermedia SPARK AI™ drive productivity and efficiency, simplifying operations and enhancing customer experiences.Tightly Integrated Solutions: Voice, video conferencing, chat, SMS, contact center, archiving, and productivity apps—all on a single, secure, and highly reliable platform.Microsoft Teams Integration: Advanced Microsoft Teams calling capabilities offer Service Providers greater flexibility to deliver a modern UC experience to their customers.Comprehensive Partner Support: From sales and marketing to technical onboarding, billing, and taxation, Intermedia provides end-to-end support—before, during, and after the sale—to help partners succeed every step of the way.

“As Service Providers face an era of rapid technological change and increasing customer expectations, they need to select a partner who can provide more than just solutions—they need clarity, innovation, and a path forward,” said John Tucker, VP of Product Management at Intermedia. “Intermedia is committed to helping Service Providers not only overcome the challenges of legacy transitions but also elevate customer experiences and unlock new opportunities for growth. Delivered on an open platform that integrates tightly with Service Providers’ network assets, our solutions are designed to enable long-term success. Together, we’re building a future where Service Providers can thrive in a competitive and ever-evolving market.”

A Year of Growth and Recognition

In addition to expanding its Service Provider program and products, and growing to $400 million in annual recurring revenue, 145,000 business customers, 1,350 employees, and over 7,500 channel partners, Intermedia’s strong performance in 2024 was accompanied by significant recognition:

Earned its 8th J.D. Power Certification for delivering an exceptional assisted technical support experience, reflecting Intermedia’s commitment to enterprise-grade reliability and partner success.Recognized as a UCaaS Leader by Frost & Sullivan in the 2024 Frost Radar™ Report.Named a Leader in Aragon Research’s 2024 Globe Report for Intelligent Contact Centers.Added to its growing list of accolades, including Best Business Phone System by U.S. News & World Report and Best Overall Business VoIP by PC Magazine.

A Confident Path Forward for Service Providers

Intermedia’s ability to combine tightly integrated solutions with unmatched partner support has earned the trust of Service Providers seeking to transition from legacy platforms and drive meaningful growth. By providing AI-powered capabilities like SPARK AI, a highly cost-efficient operating expenditure-based model, and operational resources that span sales, marketing, billing, and onboarding, Intermedia equips partners to simplify complexity and thrive in a rapidly evolving communications market.

For Service Providers looking to eliminate uncertainty and take control of their future, Intermedia delivers proven expertise, reliable solutions, and a clear path to success in 2025 and beyond.

For more information on Intermedia’s Service Provider program, visit: Intermedia Service Providers.

About Intermedia Cloud Communications

Intermedia is the cloud communications company that helps over 145,000 businesses connect better, from wherever, through our AI-powered platform that includes voice, video conferencing, chat, SMS, contact center, business email and productivity, file sharing and backup, security, archiving, and more. We strive to eliminate the need for multiple communications service providers with a seamlessly integrated portfolio of intelligent communications and collaboration solutions, including our flagship product, Intermedia Unite®, all delivered through one highly reliable and secure platform. With month-to-month contract options, one monthly bill, and one intuitive point of administrative control, and having been certified by J.D. Power for excellence in technical support eight times, Intermedia is committed to providing enterprise-grade products to businesses of all sizes through a simple, Worry-Free Experience™.

As a partner-first company, Intermedia goes to work for over 7,500 channel partners by providing a comprehensive set of programs, resources, and support to help them grow their revenue and maximize their success. Programs include our Customer Ownership Reseller (CORE™) model – which enables partners to resell, package, and manage Intermedia’s solutions as if they were their own, while benefiting from highly attractive economic terms and maintaining ownership of their customer relationships – as well as agent models.

For more information about Intermedia, visit www.intermedia.com.

Contact:

Mariel Santos
Intermedia
866.509.1345
msantos@intermedia.com

Intermedia, Intermedia Unite, Intermedia SPARK AI, Worry-Free Experience, and CORE are either trademarks or registered trademarks of Intermedia.net, Inc. in the United States and/or other countries. All other trademarks, service marks, trade names, and copyrights used herein are the property of their respective owners.

J.D. Power 2024 Certified Assisted Technical Program. Based on successful completion of an audit and exceeding a customer satisfaction benchmark for assisted support operations. For more information, visit www.jdpower.com.

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SOURCE Intermedia Cloud Communications

Technology

Chief Futurist Ian Beacraft to Keynote at Info-Tech LIVE 2026 in Las Vegas on Designing AI-Ready Organizations

Published

47 minutes ago

April 24, 2026

AI is reshaping how value is created across the enterprise, but many organizations are still operating with models built for a pre-AI world. As a result, technology adoption alone is not translating into sustained impact. At the highly anticipated IT conference Info-Tech LIVE 2026 in Las Vegas, June 9–11 at the Bellagio, Info-Tech Research Group will feature keynote insights from Ian Beacraft, CEO and Chief Futurist at Signal and Cipher. Beacraft will share with thousands of CIOs, industry experts, and analysts in attendance how IT leaders can redesign work to better align with the demands of AI-driven change.

At Info-Tech LIVE 2026 in Las Vegas, Attendees Will Explore:

Why AI initiatives often fail to deliver value when applied to outdated ways of workingHow operating models, workflows, and decision-making must change to support AI at scaleWhere AI is being misapplied and limiting its impactWhat it takes to design organizations that can adapt alongside AI

LAS VEGAS, April 24, 2026 /PRNewswire/ – Info-Tech Research Group is set to bring together thousands of CIOs, CTOs, CISOs, and IT leaders at its upcoming flagship annual IT conference, Info-Tech LIVE 2026 in Las Vegas. Taking place June 9–11 at the Bellagio, the 2026 program will guide attendees on how they can adapt their design and execution models to fully realize value from AI. As part of the agenda, the global research and advisory firm has announced that Ian Beacraft, CEO and Chief Futurist at Signal and Cipher, will deliver a mainstage keynote on how leaders can redesign workflows, team structures, and value creation models to better align with the demands of AI-driven change.

Known for making emerging technologies understandable and actionable, Beacraft has advised global enterprises, including Nike, Google, and Microsoft, on how to turn AI from a technical capability into a driver of performance, reimagine how work is designed, and prepare teams for the future of work.

As AI capabilities continue to expand, Info-Tech has been highlighting in its recent research and reports that expectations around how work is executed and how value is delivered are shifting just as quickly. Existing processes, team structures, and decision models were not designed for continuous, technology-driven change, creating friction as leaders attempt to scale AI effectively.

“Many organizations are trying to apply AI within working models where it isn’t well suited,” says Info-Tech Research Group’s Chief Research Officer, Gord Harrison. “Through Ian Beacraft’s keynote and the broader agenda at Info-Tech LIVE 2026 in Las Vegas, leaders will better understand how rethinking decision-making and execution can help them truly get value from AI.”

By bringing together research, external perspectives, and peer dialogue, Info-Tech LIVE 2026 in Las Vegas will help IT leaders understand what it takes to apply AI more effectively across the enterprise. Attendees will leave with a stronger sense of how to support meaningful change in the way work is led, managed, and delivered.

Further updates on Info-Tech LIVE will be announced in the coming weeks. Follow Info-Tech Research Group on LinkedIn and X for more event-related news from the firm.

Media Passes for Info-Tech LIVE 2026 in Las Vegas
Journalists, podcasters, and influencers are invited to attend Info-Tech LIVE 2026 in Las Vegas. The event provides access to forward-looking research, exclusive interviews with Info-Tech’s analysts and executives, and on-the-ground perspectives from CIOs responding to emerging priorities.

Media professionals interested in applying for complimentary media passes can contact pr@infotech.com to request access and cover the latest IT leadership and strategy discussions from the event.

Exhibitor Opportunities at Info-Tech LIVE 2026 in Las Vegas
Exhibitors are also invited to be part of Info-Tech LIVE and showcase their products and services to thousands of highly engaged technology executives. With 70% of attendees identified as decision makers and 1 in 3 at the C-level, the event offers an all-access pass and opportunities to meaningfully connect with senior technology leaders.

For more information about becoming an Info-Tech LIVE exhibitor, please contact exhibitorservices@infotech.com

About Info-Tech Research Group
Info-Tech Research Group is the “get things done” partner for over 30,000 IT, HR, and marketing leaders worldwide. The fastest growing research and advisory firm, Info-Tech enables leaders to make well-informed decisions and transform their organizations through AI, strategic foresight, step-by-step methodologies, practical tools, industry-leading advisory, and training programs. For nearly 30 years, tens of thousands of private and public organizations have trusted Info-Tech to lead their most important initiatives through periods of change and deliver outcomes that truly matter.

To learn more about Info-Tech’s HR research and advisory services, visit McLean & Company, and for data-driven software buying insights and vendor evaluations, visit the firm’s SoftwareReviews platform.

Media professionals can register for unrestricted access to research across IT, HR, and software and hundreds of industry analysts through the firm’s Media Insiders program. To gain access, contact pr@infotech.com.

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SOURCE Info-Tech Research Group

Technology

Trace Systems Wins $64,000,000 U.S Army Follow-On Contract to Deliver Enhanced Deployable Communications Capabilities

Published

47 minutes ago

April 24, 2026

TAMPA, Fla., April 24, 2026 /PRNewswire/ — Trace Systems Inc. (Trace) has been awarded a five‑year, $64,000,000 follow‑on task order under the U.S. Army’s Global Tactical Advanced Communications Systems and Services (GTACS II) contract vehicle to continue delivering critical deployable communications capabilities and services support for U.S. Northern Command (USNORTHCOM) and Western Hemisphere Command-Forward (WHC-FORWARD).

This award extends Trace’s longstanding support for USNORTHCOM’s Deployable Communications Capabilities Systems (DCCS) program, which provides the deployable communications backbone required for disaster response, and mission partner coordination across the USNORTHCOM area of responsibility (AOR). Trace continues to support this vital effort by providing technical support and integration for vehicle mounted mobile command platforms and SATCOM, radio, and other deployable communications systems.

Under the new task order, Trace will continue providing comprehensive services, including system design and modifications, technical refresh, unified communications, satellite and terrestrial transport support, cybersecurity compliance, vehicle integration, and full lifecycle sustainment of DCCS assets. This award highlights Trace’s expertise in modernizing, integrating, and maintaining deployable communications solutions, and supporting operational readiness and mission response for military operations, civil support operations, and exercises.

“USNORTHCOM and WHC-FORWARD’s missions demand a rapid response team capable of delivering mobile, interoperable communications between military forces and civilian response organizations for any mission or disaster relief effort,” said Kenneth Hilton, COO of Trace Systems. “Trace Systems is resolute in supporting a true ‘no fail’ mission and is honored to have supported the DCCS program over the past four years. We look forward to continuing to deliver mission critical communications and emergency response capabilities for USNORTHCOM and WHC-FORWARD.”

#TraceSystems #NORTHCOM #DeployableCommunications #MissionModernization #SATCOM

About Trace Systems
Trace Systems delivers technology-enabled, integrated multi-domain mission solutions, combining secure satellite communications, edge computing, digital modernization, and cyber-resilient architectures worldwide. From orbit to edge, Trace builds the backbone for tomorrow’s defense enterprise.

For more information, visit www.tracesystems.com/

For media inquiries, please contact:
Email: mediarelations@tracesystems.com
Phone: 813-793-7101

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SOURCE Trace Systems Inc

Technology

Driving the Future of Mobility with Technology: Chery at Beijing Auto Show 2026

Published

47 minutes ago

April 24, 2026

WUHU, China, April 24, 2026 /PRNewswire/ — Beijing Auto Show 2026 opened on April 24, bringing together global automotive brands and advanced technologies. As a key barometer of the industry, the show serves as a platform for innovation and exchange. Chery Group appeared with its full brand lineup, including CHERY, EXEED, iCAUR, OMODA & JAECOO, and LEPAS. A total of 15 models made their global debut. The event welcomed over 4,000 guests from more than 100 countries, setting a new record for Chery in both scale and international reach.

At the show, Chery presented breakthrough technologies and a forward-looking strategy. Built on a global brand ecosystem, core technology development, and new energy innovation, the company demonstrated capabilities reshaping industry competition and setting new benchmarks for value creation.

Deepening Global Layout: A Multi-Brand Portfolio Reshaping the Industry Landscape

With a five-brand portfolio developed through years of overseas experience, Chery has formed a multi-scenario ecosystem. Each brand targets specific segments, shifting from broad coverage to precise positioning. Key debuts included Tiggo V, ES GT, EX8, OMODA 4, right-hand-drive V27, and L6 BEV, covering family, premium, and youth mobility needs. The brands operate in synergy, sharing resources and technologies to drive Chery’s shift from scale expansion to value upgrading.

Advanced Architecture Redefines the Upper Limit of Experience: Digital Chassis Breaks the Boundaries of Smart Mobility

Chery showcased next-generation architecture innovations. The Feiyu Digital Intelligent Chassis i integrates steer-by-wire and brake-by-wire, enabling 90 km/h moose test performance and zero-radius tank turns. The GAIA All-Domain System combines amphibious mobility with satellite communication, redefining the vehicle as an all-scenario mobility terminal. The industry-first full-domain 48V system improves efficiency by 15% and meets ASIL D safety standards.

Through continuous breakthroughs, Chery is evolving from a technology follower into a standards setter in global smart mobility.

Full-Chain Energy Efficiency Management Enables Technology Accessibility: System Innovation Addressing Global Mobility Challenges

Chery introduced a full life-cycle energy efficiency system. The KunPeng High Efficiency Engine achieves 48.57% thermal efficiency and 4.0 kWh/L conversion. The DHT360 hybrid system delivers up to 360 kW, enabling full-speed electric driving. The Rhino Battery offers high safety and fast charging, reaching 80% in 12 minutes. The system supports a more efficient and sustainable mobility future.

Website: https://www.cheryinternational.com

Photo – https://mma.prnewswire.com/media/2965344/Image1.jpg

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