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Online Survey Software Market to grow by USD 6.44 Billion (2025-2029), driven by real-time data analysis demand, Report on how AI is redefining market trends – Technavio

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NEW YORK, Jan. 21, 2025 /PRNewswire/ — Report with market evolution powered by AI – The global online survey software market  size is estimated to grow by USD 6.44 billion from 2025-2029, according to Technavio. The market is estimated to grow at a CAGR of about 13.6%  during the forecast period. Growing demand for real-time data collection and analysis is driving market growth, with a trend towards rise in adoption of AI and ML technologies in survey software. However, concerns regarding quality and accuracy of data  poses a challenge. Key market players include Alchemer LLC, Checkbox Survey Inc., IdWeb Srl, LimeSurvey GmbH, Medallia Inc., Methods Group LLC, NICEREPLY, Outside Software Inc., Qualtrics LLC, QuestionPro Inc., SAP SE, SmartSurvey Ltd., SoGoSurvey LLC, Survey Monkey Inc., Survey Planet LLC, Toluna Group, TYPEFORM SL, WorkTango Inc., WorldAPP Inc., and Zoho Corp. Pvt. Ltd..

AI-Powered Market Evolution Insights. Our comprehensive market report ready with the latest trends, growth opportunities, and strategic analysis- View Free Sample Report PDF

Forecast period

2025-2029

Base Year

2024

Historic Data

2019 – 2023

Segment Covered

End-user (Retail, Financial services, Healthcare, Manufacturing, and Others), Application, Geography (North America, Europe, APAC, South America, and Middle East and Africa), and Type

Region Covered

North America, Europe, APAC, South America, and Middle East and Africa

Key companies profiled

Alchemer LLC, Checkbox Survey Inc., IdWeb Srl, LimeSurvey GmbH, Medallia Inc., Methods Group LLC, NICEREPLY, Outside Software Inc., Qualtrics LLC, QuestionPro Inc., SAP SE, SmartSurvey Ltd., SoGoSurvey LLC, Survey Monkey Inc., Survey Planet LLC, Toluna Group, TYPEFORM SL, WorkTango Inc., WorldAPP Inc., and Zoho Corp. Pvt. Ltd.

Key Market Trends Fueling Growth

Online Survey Software Market is experiencing significant growth due to increasing Internet penetration and active users. Healthcare, Surveys are now digital, with patient satisfaction surveys, public opinion polls, and customer feedback essential for businesses. Modern survey software is mobile responsive, offering data collection tools for e-commerce, SMEs, and large enterprises. Data analytics and visualization are key features, with enterprise-grade solutions offering real-time data analysis, machine learning, and predictive analytics. Social media integration, customer relationship management, and business intelligence are also important. AI and automation reduce survey fatigue, bias, and response analysis. Data security is crucial in the cloud segment, with remote working and digital touchpoints requiring communication and feedback collection tools. Free survey tools are available, but advanced analytics dashboards provide valuable customer insights for decision-making. High-speed internet enables clinical research in life sciences and human touch remains essential. 

The online survey software market is experiencing notable growth due to the integration of Artificial Intelligence (AI) and Machine Learning (ML) technologies. This trend is fueled by various factors, including the requirement for swift and precise survey data analysis, the demand for real-time insights, and the aim to improve the overall survey experience for participants. One key advantage of implementing AI and ML in survey software is the automation of data analysis. Traditional analysis methods can be laborious and error-prone, particularly when managing extensive datasets. By utilizing AI and ML algorithms, survey software can automatically process survey responses, detect trends, and generate valuable insights significantly faster than human analysts can. 

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Market Challenges

Online Survey Software: Overcoming Challenges in Healthcare, Customer Feedback, and Business Online Survey Software has become essential for businesses in various sectors, including healthcare, customer feedback, employee engagement, and public opinion research. However, several challenges exist in implementing effective survey solutions. Firstly, healthcare organizations face challenges due to low internet penetration and active users. Modern survey software must be mobile responsive and accessible on social media to reach a broader audience. Data collection and data security are also crucial in this sector. Customer-centric businesses require real-time data collection and analysis for data-driven decision-making. Enterprise-grade survey software with advanced analytics dashboards, machine learning, and predictive analytics can provide valuable customer insights. SMEs and large enterprises in industries like airline and travel, e-commerce, and clinical research face similar challenges. They need survey software that integrates with CRM, BI, and social media, providing real-time data analysis and automation. Survey fatigue, bias reduction, and automated response analysis are essential features for effective survey software. Free survey tools may lack advanced features and data security. Data security, cloud segment, and machine learning are critical considerations for data-sensitive industries. In conclusion, online survey software is a digital tool that helps businesses collect and analyze data for customer insights, employee feedback, and decision-making. Challenges include internet penetration, social media integration, data security, and real-time data analysis. Modern survey software must be mobile-compatible, offer advanced analytics, and provide a human touch to overcome these challenges.In the global online survey software market, the importance of collecting accurate and reliable data cannot be overstated. As businesses increasingly rely on online surveys to gather valuable insights from their customers, ensuring the quality of data becomes essential. Quality data is free from errors, inconsistencies, and bias, and in the context of online surveys, it means obtaining complete and representative responses from the target population. Failure to do so may result in incomplete or unreliable data, which could negatively impact decision-making processes. Therefore, it is crucial for organizations to invest in online survey software that guarantees data accuracy and reliability.

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Segment Overview 

This online survey software market report extensively covers market segmentation by

End-user 1.1 Retail1.2 Financial services1.3 Healthcare1.4 Manufacturing1.5 OthersApplication 2.1Geography 3.1 North America3.2 Europe3.3 APAC3.4 South America3.5 Middle East and AfricaType

1.1 Retail-  The retail segment is a significant and expanding sector within the global online survey software market. Retailers are increasingly relying on online survey software to obtain valuable customer insights, enhance the shopping experience, and boost operational efficiency. This technology enables retailers to gather real-time feedback from customers about product preferences, shopping experiences, and overall satisfaction. Additionally, online survey software facilitates market research and demographic data collection. Retailers can use mobile-friendly surveys to assess in-store experiences, including store layout, product display, staff interaction, and overall satisfaction. Amazon, Shopify, and Myntra are among the retailers utilizing online survey software to gather customer feedback and optimize their operations. Vendors like Survey Monkey and Qualtrics provide specialized online survey software for retail applications, offering user-friendly interfaces, customizable templates, and analytics tools. The benefits of online survey software, such as identifying pain points, addressing customer concerns, and improving logistics and fulfillment, are driving its adoption in the retail sector and fueling market growth during the forecast period.

Download complimentary Sample Report to gain insights into AI’s impact on market dynamics, emerging trends, and future opportunities- including forecast (2025-2029) and historic data (2019 – 2023) 

Research Analysis

Online Survey Software has become an essential digital tool for various sectors, including healthcare, to collect valuable feedback from customers, employees, and the public. With the increasing internet penetration and active internet users worldwide, the use of online surveys has become more prevalent. Social media platforms have also made it easier to reach a larger audience for surveys. Modern survey software is mobile responsive, allowing users to take surveys on their E-commerce sites or mobile devices. This data collection method provides real-time data analysis, enabling data-driven decision-making and customer insights for businesses, SMEs, and large enterprises alike. Online Survey Software offers various features, such as data analytics, data security, and enterprise-grade or individual-grade options. Patient satisfaction surveys, employee engagement surveys, and public opinion polls are just a few examples of how online surveys can be used to improve various aspects of an organization. The cloud segment of online survey software has gained popularity due to its flexibility and ease of use. It allows for secure data storage and real-time data access, making it an ideal solution for businesses that require quick decision-making based on customer feedback.

Market Research Overview

Online Survey Software: Unleashing Insights in the Digital Age Online survey software has revolutionized data collection and analysis in various sectors, including healthcare, customer feedback, employee engagement, and public opinion. With increasing internet penetration and active users, digital tools have become indispensable for businesses to gather valuable insights. Modern survey software offers mobile responsiveness, data analytics, and visualization tools for enterprise-grade and individual-grade users. Industries like healthcare, media, airline and travel, e-commerce, and SMEs leverage these digital solutions for data-driven decision-making, customer insights, and employee feedback. Real-time data collection, automation, predictive analytics, and social media integration are some advanced features that enable businesses to analyze customer satisfaction, large enterprises’ performance, and public opinion in real-time. Machine learning and AI technologies further enhance survey software capabilities, reducing survey fatigue, bias, and response analysis. Cloud segment, data security, and remote working are essential considerations for businesses choosing online survey software. Mobile devices and digital touchpoints offer flexibility and convenience, while communication and feedback collection tools ensure a human touch. Clinical research and life sciences also benefit from these advanced digital tools.

Table of Contents:

1 Executive Summary
2 Market Landscape
3 Market Sizing
4 Historic Market Size
5 Five Forces Analysis
6 Market Segmentation

End-userRetailFinancial ServicesHealthcareManufacturingOthersApplication GeographyNorth AmericaEuropeAPACSouth AmericaMiddle East And AfricaType

7 Customer Landscape
8 Geographic Landscape
9 Drivers, Challenges, and Trends
10 Company Landscape
11 Company Analysis
12 Appendix

About Technavio

Technavio is a leading global technology research and advisory company. Their research and analysis focuses on emerging market trends and provides actionable insights to help businesses identify market opportunities and develop effective strategies to optimize their market positions.

With over 500 specialized analysts, Technavio’s report library consists of more than 17,000 reports and counting, covering 800 technologies, spanning across 50 countries. Their client base consists of enterprises of all sizes, including more than 100 Fortune 500 companies. This growing client base relies on Technavio’s comprehensive coverage, extensive research, and actionable market insights to identify opportunities in existing and potential markets and assess their competitive positions within changing market scenarios.

Contacts

Technavio Research
Jesse Maida
Media & Marketing Executive
US: +1 844 364 1100
UK: +44 203 893 3200
Email: media@technavio.com
Website: www.technavio.com/

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SOURCE Technavio

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Hilco Global Engaged by Stan Lee Holdings to Sell Rare & Valuable Intellectual Property Portfolio

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NEW YORK, July 24, 2026 /PRNewswire/ — Hilco Global, a diversified financial services company that delivers expert professional services and capital solutions to help clients maximize value and drive performance across the business lifecycle, is pleased to announce that its IP Services practice has been engaged by Stan Lee Holdings, Ltd. (“SLH”) to sell a legendary portfolio of intellectual property developed by Stan Lee, the iconic “father of the super hero.” Known as the Omniverse Collection created by Stan Lee, the portfolio represents a treasure trove of original characters and source material developed by Stan when he was leading Marvel Comics and when he built Stan Lee Entertainment – the first super hero animation studio created for the Internet age. This rare and valuable collection of Intellectual Property encompasses dozens of compelling super heroes and stories conceived by Stan from 1999 to 2001 as well as a franchise comprising over 50 well-known characters – the only franchise of Marvel-created characters not owned by Marvel. Full details of the collection, including the individual characters, franchises, and story properties it comprises, will be released in the coming weeks.

Through this collaboration, Hilco Global will work alongside SLH and former EVP of Marvel Entertainment Shirrel Rhoades to find a new home for a body of largely underleveraged super hero and other characters, as well as world-building intellectual property. Numerous supporting  scripts, episodes, and development materials spanning Stan Lee’s career are also part of the offering.

“The Omniverse Collection created by Stan Lee is one of the most significant super hero IP offerings of the decade,” said Eric Hurwitz, Senior Director of the Hilco Global IP Services practice. “This large, diverse portfolio presents the opportunity to capitalize on untapped material with an unmatched pedigree. A buyer essentially has a blank slate to bring these characters to fans worldwide and expand on Stan Lee’s legacy. Hilco Global is thrilled to bring these assets to market, leveraging deep experience across intellectual property and media valuation, licensing, and transaction execution.”

Among the intellectual property being offered is a hidden gem; a connected entertainment universe of Stan Lee’s own creation. “This one-of-a-kind IP collection illustrates just how far ahead Stan was in understanding the future of entertainment,” observed Shirrel Rhoades, who was handpicked by Stan Lee to succeed him as publisher of Marvel. “What we’re bringing to market isn’t a collection of isolated ideas. It’s pieces of one larger vision, a living digital universe in which characters can be created, experienced, and expanded across every form of media.”

Parties can reach out to Ehurwitz@hilcoglobal.com to register interest. More information about the offering, the individual properties within the collection, and the sale process will become available soon.

About Hilco Global:  Hilco Global, a subsidiary of ORIX Corporation USA, is a diversified financial services company that delivers integrated professional services and capital solutions that help clients maximize value and drive performance across the retail, commercial and industrial, real estate, manufacturing, and intellectual property sectors. Hilco Global provides a range of customized solutions to healthy, stressed, and distressed companies to resolve complex situations and enhance long-term enterprise value. Hilco Global works to deliver the best possible result by aligning interests with clients and providing strategic advice and, in many instances, the capital required to transact. Hilco Global is based in Northbrook, Illinois and has more than 810 professionals operating on four continents. Visit www.hilcoglobal.com

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SOURCE Hilco Trading, LLC

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GR0 to Acquire Ultimate AI’s Deployment Division and Launch GR0 AI, Turning Brands’ Existing Customer Data Into Revenue

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The new company pairs GR0’s performance marketing distribution with Ultimate Deployment’s AI agents and customer intelligence to build AI revenue systems for DTC and ecommerce brands; in one early deployment, AI-led customer conversations were associated with more than $350,000 in sales.

LOS ANGELES, July 24, 2026 /PRNewswire/ — GR0, the Los Angeles-based digital marketing agency, today announced plans to acquire Ultimate Deployment and launch GR0 AI, a new company that builds and deploys AI revenue systems for direct-to-consumer (DTC) and ecommerce brands. GR0 AI combines GR0’s performance marketing expertise, client relationships and sales infrastructure with Ultimate Deployment’s technology and experience deploying AI agents inside operating businesses.

“AI is creating an entirely new performance channel for brands,” said Jon Zacharias, co-founder and president of GR0. “Most companies already have the traffic, customer data and demand. What they’re missing is an intelligent system that knows who to contact, what to say and when to say it. GR0 AI turns the customer signals brands already own into personalized conversations and measurable revenue.”

The approach is already producing results. In one early deployment, AI-led customer conversations were associated with more than $350,000 in sales during a period in which the brand generated approximately $1 million in total revenue. GR0 AI deployments include attribution and incrementality reporting so brands can measure both assisted and directly generated revenue.

GR0 AI deploys inside a brand’s existing commerce, CRM, email, SMS, phone and customer-data infrastructure. Its systems:

Identify and prioritize high-intent customers and prospects Personalize outreach and follow-up based on customer behavior and company data Conduct two-way conversations across messaging channels, recovering revenue from abandoned carts, dormant customers and unconverted leads Escalate complex or high-value opportunities to human sales and support teams Measure the revenue associated with AI-driven interactions

“Most brands do not have a demand problem.  They already have thousands of customers and prospects sitting inside their systems,” said Ben Ganz, founder of Ultimate Deployment. “We build the company brain, unify the data and deploy AI employees that act on that intelligence. The opportunity falls into two buckets: recover the demand a brand has already earned, and make sure no new opportunity slips through the cracks. GR0 gives us the distribution, market access and operating experience to bring this to hundreds of brands.”

Ganz has spent his career at the intersection of entertainment and technology. He began as a producer on American Idol before moving into digital leadership at Fox, then founded VEGO Pictures, a digital production and technology company that worked with major entertainment and consumer brands and served as in-house production partner to Kevin Hart’s Laugh Out Loud Network. He also co-founded a virtual events company that produced digital graduation experiences for hundreds of thousands of students during the COVID-19 pandemic.

From there, Ganz and his team moved to the frontier of consumer AI, creating what FOX News called Hollywood’s first AI interactive voice experience. They powered AI personalities for creators with a combined audience of 100 million followers and engineered the world’s first AI assembly line for replicating personalities at scale, work the Hollywood Reporter recognized as the “Real-life Her.”  Ultimate Deployment then turned that conversational AI expertise toward the enterprise, building systems that connect company knowledge, customer data, and operational software with AI agents capable of performing real, meaningful business work.

“Ben and his team have built something with the potential to become a major new revenue channel for ecommerce companies,” Zacharias said. “We have seen very few offerings create this level of excitement among sophisticated performance marketers.”

Every GR0 AI engagement begins with an intensive discovery and implementation process: the team interviews key employees, maps the company’s systems and builds a centralized intelligence layer around the business. Lead scoring and prioritization are connected to the brand’s CRM before customer-facing AI agents go live.

“The technical opportunity is clear, and our job is to make it just as clear commercially,” said Kevin Miller, founder and CEO of GR0. “A brand that works with GR0 AI will know exactly what is being installed, how quickly it goes live and what revenue it is producing.”

The acquisition is expected to close this quarter, subject to completion of definitive agreements. Financial terms were not disclosed.

Brands interested in early GR0 AI deployments can learn more at www.gr0.com.

About GR0

GR0 is a full-service digital marketing agency that helps DTC and ecommerce brands accelerate growth through data-driven performance marketing, creative strategy and emerging technology. Co-founded by Kevin Miller and Jon Zacharias, GR0 provides services across SEO, Generative Engine Optimization, paid media, email, SMS, creative, affiliate and marketplace growth, and was among the first agencies to build a dedicated GEO practice, which is recognized by VentureBeat as one of America’s premier Generative Engine Optimization agencies. GR0 is headquartered in Los Angeles. Learn more at GR0.com.

About Ultimate Deployment

Ultimate Deployment builds AI employees for growing companies. Founded by Ben Ganz, the company captures how a business operates, organizes its institutional knowledge, connects its systems and deploys AI agents that perform real operational work across sales, customer experience, marketing, finance and internal teams.

Before its enterprise focus, Ultimate Deployment’s team built consumer AI at entertainment scale, creating Hollywood’s first interactive voice experience, powering AI personalities for creators with a combined audience of 100 million followers and engineering the world’s first AI assembly line for replicating personalities’ work featured by Fox News and recognized by The Hollywood Reporter as the real-life Her.

About Ultimate AI

Ultimate AI, founded by Ben Ganz, is a holding company building AI across consumer and enterprise. It launched during the first wave of consumer generative AI as an early AI super app, bringing more than 100 AI tools and assistants into a single consumer platform that peaked within the top 10 of its Apple App Store category, according to company data. The company then expanded into creator AI, developing technology that lets public figures build interactive AI experiences around their personality, voice, knowledge and content. In 2024, Ultimate AI created Pookie Tools (widely known as the Hawk Tuah AI app), whose launch generated more than 400 million organic social media views and more than 10,000 downloads in its first seven days with no paid marketing, according to company data. It went on to develop real-time voice and personality products, including an experience Fox News described as Hollywood’s first real-time AI experience.

Ultimate Deployment, the enterprise arm that GR0 is acquiring, formed in March 2026 following the release of frontier agentic models from Anthropic and OpenAI, and applies that technology inside operating companies. It builds AI employees that capture how a business operates, unify its data and systems, and perform real operational work across sales, customer experience, marketing, finance and internal teams.

Company: GR0
Media Contact Name: GR0 Agency
Media Contact Email: press@gr0.com
Phone: +1 (310) 439-1887
Address: Los Angeles, CA, USA
Website: https://gr0.com/

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SOURCE GR0.com LLC

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Tech Mahindra and Cisco Partner to Bring AI-Driven Security Service Edge to Global Enterprises

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PUNE, India, July 24, 2026 /PRNewswire/ — Tech Mahindra (NSE: TECHM), a leading global provider of technology consulting and digital solutions to enterprises across industries, announced a partnership with Cisco to deliver an AI-driven Security Service Edge (SSE) offering for global enterprises. The joint offering will help enterprises reduce security complexity, improve visibility and control, deliver seamless user access, and strengthen resilience as they scale cloud, hybrid work, and AI adoption.

The partnership combines Tech Mahindra’s global managed services, integration, and delivery expertise with Cisco’s industry-leading Security Service Edge (SSE) platform (Cisco Secure Access) to provide unified, cloud-native security and seamless zero-trust access across users, devices, networks, and locations. For Tech Mahindra, the partnership strengthens its cybersecurity portfolio with differentiated, high-value managed security services, expands its addressable market, and accelerates pipeline growth in cloud security.

Saket Singh, SVP & Business Head – Digital Core Services (Cloud, Infrastructure, Network and Cyber Security Services), Tech Mahindra, said, “As enterprises increasingly operate in hybrid and distributed environments, security must evolve from siloed controls to unified, cloud-native platforms. Fragmented tools, inconsistent user experiences, and rising threats are creating visibility and control gaps as applications are accessed from anywhere. Through our partnership with Cisco, we are combining advanced SSE capabilities with Tech Mahindra’s managed services expertise to simplify operations, strengthen zero-trust enforcement, and deliver consistent, AI-powered protection at scale.”

By integrating a secure web gateway, cloud access security broker (CASB), zero trust network access (ZTNA), firewall-as-a-service, data loss prevention (DLP), and much more into a single platform, the offering simplifies security operations and delivers AI-powered protection. Enterprises benefit from end-to-end visibility, faster deployment, and a streamlined path to modernizing their security architecture while accelerating secure cloud adoption and cyber resilience. Additionally, as enterprises inevitably step into the agentic era, this solution provides robust and rapidly expanding protections for the use of generative AI and AI agents.

Raj Chopra, SVP & Chief Product Officer, Cisco Security Business Group, said, “Enterprises don’t need another tool to stitch into an already complex security stack. They need a simpler way to secure how work actually happens across users, devices, applications, clouds, and increasingly AI agents. Cisco Secure Access brings zero trust, identity context, and AI-powered protection into one cloud-delivered platform, helping teams enforce policy consistently while giving users seamless access from anywhere. Together with Tech Mahindra’s global managed services and integration expertise, we can help organizations modernize security operations, accelerate secure cloud and AI adoption, and move with confidence in the agentic era.”

The integrated SSE solution reinforces Tech Mahindra and Cisco’s leadership in unified cloud-security, helping enterprises simplify secure access, strengthen resilience and accelerate digital transformation in an increasingly distributed and AI-driven world.

 

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SOURCE Tech Mahindra

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