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Covetrus Announces AI-Powered Workflow Automation and Treatment Board Capabilities Enhancing the Covetrus Platform

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Innovative Veterinary Practice Improvement Company Drives Veterinary Practice Efficiency, Greater
Patient Care, and Customer Loyalty with Cutting-Edge AI Enhancements

PORTLAND, Maine, Jan. 26, 2025 /PRNewswire/ — Covetrus®, the first tech-enabled veterinary practice improvement company, today announced at the VMX 2025 conference (booth #2104) its AI-powered workflow automation and treatment board capabilities within Covetrus Pulse™, now an integral part of the newly advanced Covetrus Platform™.

These advancements will set the stage for a redefined veterinary experience by streamlining operations, reducing administrative burden, enhancing business insights, and boosting client loyalty. Through these enhancements, clinics can improve productivity, allowing veterinarians and clinic staff to spend more time with patients and pet parents. 

“Veterinarians are increasingly seeking ways to optimize their practice workflows while maintaining the highest level of care for their patients,” said Scot Gillespie, Chief Product and Technology Officer at Covetrus. “By integrating AI-driven automation into the Covetrus Platform, we are empowering veterinary teams to enhance efficiency, generate greater insights to support patient care, and increase personalized communication to support pet parents.” 

Transforming Veterinary Workflows with AI
The newly enhanced AI capabilities are available at no additional cost in Covetrus Pulse and provide: 

Ambient Listening & Auto-Generated SOAP Notes (Subjective, Objective, Assessment, and Plan) – AI-powered transcription captures real-time conversations during appointments and auto-generates SOAP notes, saving valuable time per visit. Pre-Appointment Summaries – AI generates concise patient summaries based on practice management system (PIMS) data, allowing veterinarians to prepare more efficiently before appointments.Treatment Boards – AI Enhances care team collaboration by providing real-time updates on patient treatments, ensuring seamless communication across the practice. 

Measurable Impact for Veterinary Practices
The adoption of AI-powered tools within Covetrus Pulse is already delivering significant benefits, including: 

Time Savings – Veterinary professionals can save up to five minutes per appointment, allowing for at least an additional hour per day per practitioner.Improved Staff Efficiency – Reducing administrative workload alleviates staff burnout and enhances overall productivity. AI features in Pulse will streamline workflows through visit summaries, automatic SOAP notes via ambient listening, and AI-suggested next-best actions. Revenue Growth – AI-driven efficiencies help increase pharmacy utilization and overall patient care engagement. 

“As a veterinarian with several practices, I understand first-hand the competitive pressures that veterinary practices continue to face,” said Dr. Link Welborn, Chief Veterinary Officer at Covetrus. “Today, AI-driven automation is an essential tool to help alleviate administrative burdens, drive better insights, and improve operational efficiency. Through the thoughtful use of AI, we will gain greater insights into our patient’s journey with the ability to personalize care and communications to increase overall satisfaction.” 

Covetrus remains committed to advancing AI technologies to further support veterinary practices. By unifying data across the Covetrus Platform, veterinarians will ultimately have an end-to-end view of the client journey; be able to gain greater business insights through machine learning models; and deliver more personalized communications by surfacing customized recommendations for each patient. 

Experience the Power of Covetrus’ AI Capabilities at VMX 2025
To learn more about the benefits of AI-driven workflow automation, please join Scot Gillespie, Chief Product and Technology Officer, and Link Welborn, Chief Veterinary Officer, for their presentation, The Animal AI Revolution: How Technology is Transforming Veterinary Care, on Monday, January 27 at 5:45 p.m. ET, South Concourse, Room S330A. 

VMX attendees interested in learning more can also visit the Covetrus in booth #2104. To schedule a demo of the Covetrus Platform, visit https://covetrus.com/covetrus-platform/#demo.

For further information on the practice improvement platform, please visit https://covetrus.com/covetrus-platform/.

About Covetrus
Covetrus is a technology-enabled practice improvement company servicing veterinary clinics around the world. Our mission is to improve the financial and clinical outcomes for veterinarians.

Our comprehensive practice improvement solutions and tools simplify every touchpoint in a veterinarian’s practice—from pre-visit to post-appointment—to deliver a connected experience that helps veterinarians compete effectively and grow their practice. Through the VetSuite network, members become part of an exclusive community, gain access to exclusive events, trainings, and education, and, through our collective buying power, achieve lower costs. 

Covetrus is headquartered in Portland, Maine, with more than 5,000 employees serving over 100,000 customers around the globe, and is owned by Clayton, Dubilier & Rice (CD&R), and TPG. With 60 years of history and heritage, Covetrus is the only organization to provide a one-stop, truly comprehensive solution to drive better financial and healthcare outcomes for veterinary practices. 

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SOURCE Covetrus

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Minister Hodgson promotes Canadian energy and mining in London

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LONDON, Oct. 21, 2026 /CNW/ — Canada has what the world wants. Our resources, expertise and institutions can support global energy security and affordability today while laying the foundation for a more prosperous, secure lower-carbon future. We have renewed ambition to engage with the world, diversify our trade and back our partnerships with investment that builds a stronger Canada and supports our allies.

Today, the Honourable Tim Hodgson, Minister of Energy and Natural Resources, concluded a successful visit to London, United Kingdom, for the London Metal Exchange (LME) Week.

While in London, Minister Hodgson met with his ministerial counterparts in the U.K., including Secretary of State for Energy Security and Net Zero, Miatta Fahnbulleh; Minister of State (Minister for Defence Readiness and Industry), Luke Pollard; and Parliamentary Under-Secretary of State (Minister for Reindustrialisation), Blair McDougall. He discussed closer collaboration, increased trade and enhanced bilateral investment between Canada and the U.K. on energy and natural resources.

The Minister also met with industry representatives, including from Anglo American, Masdar and Teck Resources, to discuss commercial opportunities with a focus on diversifying and securing mineral supply chains. Building on Canada’s 2025 G7 Presidency and the establishment of the Critical Minerals Resilience and Production Alliance, which has already catalyzed 69 new deals that have unlocked $19.2 billion in capital investment, discussions highlighted opportunities for further investment in and sourcing from Canadian mining projects.

Minister Hodgson also took part in a fireside conversation on the margins of LME with Jonathan Price, President and CEO of Teck Resources, on critical minerals supply chains and the global need to diversify sources of supply, and he spoke at the Financial Times Energy Transition Summit about Canada’s ambitious energy and mining policy agenda.

Canada is working with trusted partners in the U.K. and beyond to strengthen global energy and critical minerals security, diversify our trade and attract investment into Canadian projects so we can build a stronger, more resilient Canadian economy.

Quote

“Canada is blessed with abundant energy and minerals, world-class expertise and financial institutions, and stability and dependability that the world is looking for now more than ever. I look forward to building on this trip to the United Kingdom to deepen our international co-operation and catalyze investments that will diversify our trade and create economic opportunities for Canadians.”

The Honourable Tim Hodgson
Minister of Energy and Natural Resources

Quick Facts

The U.K. is Canada’s largest European trade and investment partner and third-largest individual trading partner, with bilateral goods and services trade totaling $85 billion in 2025.In July 2026, Canada ratified the Protocol on the Accession of the United Kingdom to the Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP). It entered into force on September 1, 2026, furthering opportunities for Canadian businesses through integrated supply chains and the single set of rules applied across CPTPP markets.The Canada–U.K. trading relationship is underpinned by our comprehensive bilateral Trade Continuity Agreement (TCA). The agreement does not expire and provides extensive market access for Canadian businesses, exporters and investors, including tariff-free access for 99 percent of tariff lines.In 2025, Canadian energy trade with the U.K. reached $1.8 billion, representing a 24.8 percent increase compared with 2024.In 2025, Canadian exports in mineral, metals and related products reached $40.8 billion, an increase of nearly 77 percent compared with 2024.Through the Canada–U.K. Critical Minerals Dialogue, both countries will continue working together to identify projects for investment and collaboration, strengthen secure and sustainable supply chains, and support growth in the mining and manufacturing sectors.

Associated Links

Canada–United Kingdom relationsOur critical minerals strategic partnerships: International partnerships

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SOURCE Natural Resources Canada

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NineTenths Joins ISASecure to Advance Adoption of ISA/IEC 62443 Cybersecurity Standards

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DURHAM, N.C., Oct. 21, 2026 /PRNewswire/ — The International Society of Automation (ISA) — the leading professional society for automation — announced that NineTenths Company has officially joined ISASecure®, the globally recognized certification program that validates conformance to the ISA/IEC 62443 series of standards for industrial automation and control systems (IACS) cybersecurity.

NineTenths is a Saudi Arabia-based technology company specializing in advanced industrial solutions, including unmanned aerial systems (drones), robotics, infrastructure inspection, surveying, and operational technology (OT) cybersecurity. Serving industries including oil and gas, petrochemicals, energy, water and wastewater, manufacturing, and other critical infrastructure sectors, the company combines emerging technologies with engineering expertise to improve operational efficiency, security, and resilience. NineTenths uses ISA/IEC 62443 as a framework supporting its OT cybersecurity services, with capabilities aligned to cybersecurity management systems, risk-based assessments, zones and conduits, industrial system security requirements, and secure product development practices.

This new partnership with ISASecure will provide NineTenths with the opportunity to further strengthen its commitment to advancing operational technology (OT) cybersecurity across Saudi Arabia and the broader Gulf region. Building on its existing alignment with the internationally recognized ISA/IEC 62443 standards, ISASecure membership offers NineTenths opportunities to engage with global cybersecurity experts, industrial automation suppliers, and certification bodies while expanding its capabilities and enhancing operational resilience and cybersecurity readiness for clients.

“Serving government, public safety, construction, infrastructure, and energy sectors, our commitment to quality and safety is backed by internationally recognized certifications and manufacturer accreditations,” said Naif AlZahrani, NineTenths vice president of operation. “Our continued focus on OT cybersecurity from mission to maintenance ensures protection for the full OT security lifecycle. We look forward to being part of ISASecure as we continue to support organizations across Saudi Arabia and the Gulf Cooperation Council (GCC) in adopting cutting-edge technologies aligned with Saudi Vision 2030.”

“It is an honor to welcome NineTenths into the ISASecure program,” said Mark DeAngelo, ISASecure program manager. “We look forward to collaborating with NineTenths as we advance our mission of partnership, certification, and standards-based product development to help achieve a more secure world.”

About ISASecure®

Founded in 2007 by the International Society of Automation (ISA), ISASecure® is a globally recognized certification program that provides assurance for the cybersecurity of industrial automation control systems (IACS). Through rigorous conformance to the ISA/IEC 62443 series of standards, ISASecure certifications validate that products and supplier practices meet internationally recognized benchmarks for OT security. ISASecure is a wholly owned subsidiary of ISA. 

ISASecure’s global ecosystem includes leaders such as Chevron, ExxonMobil, GSK, Saudi Aramco, Honeywell, Johnson Controls, Schneider Electric, Trane Technologies, and Yokogawa, among others.

For more information, visit isasecure.org.

About NineTenths

Founded in 2019, NineTenths is a Saudi Arabia-based technology company that helps organizations improve operational efficiency, reduce costs, and make accurate data-driven decisions across industrial sectors. NineTenths is powered by a team of skilled Saudi engineers, programmers, and research and development specialists. Their expertise enables the company to design, customize, and deploy advanced unmanned aerial vehicle (UAV) solutions aligned with real-world operational requirements. NineTenths supports organizations in adopting cutting-edge technologies aligned with Saudi Vision 2030.

About ISA

The International Society of Automation (ISA) is a nonprofit professional association founded in 1945 to create a better world through automation. ISA’s mission is to empower the global automation community through standards and knowledge sharing. ISA develops widely used global standards and conformity assessment programs, certifies professionals, provides education and training, publishes books and technical articles, hosts conferences and exhibits, and provides networking and career development programs for its members and customers around the world. Learn more at www.isa.org.

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SOURCE The International Society of Automation

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Crest Data More Than Doubles Its Grafana Plugin Portfolio as the Marketplace Reaches General Availability at ObservabilityCON 2026

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SAN FRANCISCO, Oct. 21, 2026 /PRNewswire/ — Crest Data, an AI-first product engineering provider specializing in Observability and Cybersecurity for enterprises and technology innovators, today announced 15 new commercial plugins for Grafana, more than doubling its portfolio in the Grafana Marketplace to 25. The release coincides with Grafana Labs moving the Marketplace to general availability at ObservabilityCON 2026. The new plugins span cloud security, virtualization and data protection platforms, so IT, platform and security teams can monitor those systems in Grafana alongside the telemetry they already have, instead of switching between separate vendor consoles.

The Grafana Marketplace gives enterprises a trusted, commercial channel to discover, license and install production-grade plugins directly from the Grafana catalog.

As a founding Marketplace partner, Crest Data arrives at general availability with a broad portfolio of 25 native, agentless data source plugins that query their source systems through their APIs, with no exporters, no extra collection layer and no data ingestion costs. Built in partnership with Grafana Labs, every plugin ships with pre-built dashboards, so teams can unify security, network, virtualization, SaaS and storage monitoring in a single view.

“Crest Data has been developing integrations used by Fortune 100 customers for years, giving us a deep understanding of what enterprises need to meet their operational, security and compliance requirements,” said Malhar Shah, co-founder and CEO at Crest Data. “Our plugins bring this experience to the community by unifying IT, platform and security monitoring in Grafana with coverage across the security, network, virtualization, SaaS and storage domains.”

“Crest Data brings extensive experience across observability, security and compliance integrations, and we’re delighted to have them as part of the Grafana Marketplace,” said Ash Mazhari, VP of Corporate Development, Grafana Labs. “Crest Data is a leading contributor to the ecosystem, and we’re already seeing strong traction for their plugins from organizations around the world. We look forward to seeing how Crest Data continues to expand what enterprises can achieve with Grafana.”

Crest Data’s full Grafana plugin portfolio includes:

Security: FortiGate, Proofpoint Email Security, Zscaler ZIA, Zscaler ZPA, Cisco ASA, Cisco ISE, Tanium, Wiz, Qualys, Prisma Cloud, TenableNetwork: Cisco Meraki, Akamai, Zscaler ZDX, Infoblox Universal DDIVirtualization: VMware vSphere, Citrix Cloud, Citrix DaaSSaaS: Tableau, Zoom, SharePoint, ConvivaStorage and Data Protection: NetApp ONTAP, Dell PowerScale, Rubrik

To learn more about Crest Data’s Grafana services, including Marketplace plugins, migrations, implementations, customizations and managed services, visit https://www.crestdata.ai/solutions/grafana/

About ObservabilityCON 2026

ObservabilityCON is Grafana Labs’ flagship observability event, bringing together practitioners, experts and leaders to explore the latest innovations in observability and the fast-moving AI era. ObservabilityCON 2026 takes place at Pier 27 in San Francisco from Oct. 19–21, featuring three days of technical sessions, hands-on workshops, live demos, user success stories and opportunities to connect with the Grafana observability community.

About Crest Data

Crest Data is an AI-first product engineering provider specializing in Observability and Cybersecurity for enterprises and technology innovators. We design, build and operate intelligent platforms across security, observability, AI, cloud and data. Through deep engineering expertise and AI-led integrations and migrations, Crest Data helps organizations improve visibility, modernize technology platforms and build resilient, future-ready operations. Learn more at https://www.crestdata.ai/ 

 

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SOURCE Crest Data

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