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HR Priorities Shift in 2025: Leadership Development and Retention Take Center Stage, Says New HR Trends Report from McLean & Company

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A new report from McLean & Company, one of the world’s leading HR research and advisory firms, highlights the critical priorities for HR organizations in 2025. The firm’s research reveals that leadership development, employee retention, and cost management are essential focus areas for HR as organizations adapt to shifting economic conditions and evolving workforce expectations. These priorities reflect HR’s growing role in driving organizational success and navigating the challenges of the future of work. 

TORONTO, Jan. 28, 2025 /PRNewswire/ – As HR leaders seek to prepare their teams and organizations for a future defined by rapid technological advancements, shifting organizational priorities, and an uncertain economic landscape, they are increasingly challenged to identify the most critical areas of focus that will support long-term organizational success. To provide HR leaders with guidance as they navigate the future of work, McLean & Company’s recently published HR Trends Report 2025 offers data-backed insights into the top five priorities for HR in 2025. The new report emphasizes that recruitment has been displaced as HR’s top priority for the first time in five years, replaced by developing leaders and reflecting a growing emphasis on internal talent cultivation and cost-effective workforce strategies.

The annual report draws on insights from 779 HR and business professionals across diverse industries and regions, including North America (84%), Europe (6%), Asia (4%), Oceania (2%), Latin America (2%), Africa (2%), and Middle East (1%). Respondents’ industries included manufacturing, finance and insurance, healthcare and social assistance, educational services, public administration, retail trade, construction, transportation and warehousing, professional, scientific, and technical services, and more. The wide scope of feedback highlights the critical role HR plays in preparing organizations for the unpredictable future.

“It is time to push the boundaries of HR’s comfort zone. HR leaders have a unique opportunity to redefine their impact in 2025 by prioritizing leadership development and retention,” says Will Howard, practice lead, HR Research & Advisory Services at McLean & Company. “These areas not only address immediate organizational needs but also lay the foundation for long-term growth by ensuring a strong internal talent pipeline.”

In the report, McLean & Company outlines the top five priorities for HR in 2025, as detailed below:

Developing Leaders. Leadership development ranks as HR’s foremost priority in 2025. HR’s effectiveness at developing leaders has an immense impact on financial outcomes like optimizing costs and growing revenues. The case for increasing investments in HR’s ability to develop leaders is clear, with research revealing that organizations excelling in this area are 1.9 times more likely to be high performing at achieving strategic goals and objectives and 1.7 times more likely to be high performing at revenue growth.

Retaining Employees. Employee retention is a new addition to the firm’s reporting and ranked exceptionally high on the list of critical HR priorities as organizations shift focus from external recruitment to strengthening internal talent pools, helping to mitigate high turnover costs. The report’s findings point to strategic listening as integral to delivering on HR’s second and fourth priorities in 2025 – retention and the employee experience. Despite the important role employee listening plays in retention, few organizations are listening to the employee voice strategically. McLean & Company’s new report spotlights that only 23% of organizations have a formal employee listening strategy, emphasizing the need for HR organizations to take steps to improve in this area.

Controlling Labor Costs. Labor cost management remains a key priority amid continued economic pressures, prompting HR to adopt strategic workforce planning and cost-optimization measures. As explained in the firm’s report, being strategic about total rewards is key to controlling labor costs. When HR has a formal total rewards strategy, they are 1.9 times more likely to be highly effective at controlling labor costs and maximizing the value of labor spend compared to those with no total rewards strategy. Labor costs are often the organization’s biggest expense, making a total rewards strategy essential to ensuring investments are directed in a controlled and impactful way.

Enhancing Employee Experience. Providing a positive employee experience remains critical in maintaining engagement and productivity. McLean & Company’s trends report notes that when used in HR, AI enhances key employee experience outcomes, including talent acquisition, the candidate experience, talent management, and learning & development. Though AI adoption within HR is increasing, there is still much progress to be made, with only 42% of HR respondents indicating they have implemented AI in HR. This is an indicator that HR must continue to work to elevate its data and technology skills, which will significantly impact the employee experience.

Recruitment. For the first time in five years, recruitment is no longer the top priority for HR in 2025. This drop in priority suggests that organizations may be shifting priorities to emphasize important areas like leadership development, where effectiveness has stalled over the past several years. However, recruitment continues to play a vital role in addressing talent gaps and building organizational capacity. The firm’s research findings explain that pay transparency is improving recruiting effectiveness, with organizations that have or are working on improving pay transparency being 18% more likely to report they are highly effective at recruiting compared to those who have not increased pay transparency.

“By addressing these priorities and leveraging data-driven strategies, HR can demonstrate its value as a clear strategic partner, ensuring organizations are well-positioned to navigate future challenges,” explains Howard.

In addition to HR’s top five priorities in 2025, the new report from McLean & Company spotlights key trends that will inform the way HR plans and prepares for the future of work:

Human Leadership in a Complex Digital World.AI Transformation in HR. Navigating Multiple Threats to Wellbeing. Emerging Trends.

McLean & Company advocates that delivering on HR’s top priorities requires elevating HR’s data and technology skills, noting that increasing HR’s data literacy skills will enable HR to drive effective decision-making and deliver on their top priorities. HR must also be prepared to use technology for data-driven insights and guide its implementation to ensure people-informed technology implementation in 2025 and beyond.

For more in-depth details regarding the HR trends in 2025, please visit the official HR Trends Report 2025 press release.

To access the full report, which offers comprehensive insights into these priorities and trends, along with actionable recommendations for HR leaders as they guide their organizations through a new year of possibilities, please contact ktame@infotech.com.

To register for McLean & Company’s free upcoming CHRO panel, Leading the Way: CHRO Perspectives on Emerging HR Trends for 2025, on February 13, 2025, at 1 PM ET | 10 AM PT, please visit the official registration page.

Media interested in accessing full research insights or connecting with McLean & Company analysts for exclusive, research-backed insights and commentary on HR Trends in 2025, HR’s critical role in digital transformation, and the future of work, and more can contact Communications Manager Katie Tame at ktame@infotech.com.

About McLean & Company

McLean & Company pairs evidence-based research and immediately applicable tools with deep HR expertise to position organizations to meet today’s needs and prepare for the future. The global HR research and advisory firm’s member organizations enjoy comprehensive resources, full-service diagnostics, workshops, action plans, and advisory services for all levels of HR professionals, from executive leadership to HR leaders to HR team members, that help shape workplaces where everyone thrives.

McLean & Company is a division of Info-Tech Research Group.
Media professionals can register for unrestricted access to research across IT, HR, and software and hundreds of industry analysts through the firm’s Media Insiders program. To gain access, contact ktame@infotech.com.

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Corgi Insurance Announces Artist Residency to Support Local Creatives at Corgi Cafe

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SAN FRANCISCO, July 20, 2026 /PRNewswire/ — Corgi Insurance has announced the launch of its Artist Residency Program, a new initiative designed to support artists, illustrators, writers, photographers, filmmakers, and creators working at the intersection of technology and culture.

The residency will be based at Corgi Cafe, the company’s 24/7 community space in San Francisco built for founders, engineers, investors, and operators. Since opening, the cafe has become a home for hackathons, demo days, founder dinners, product launches, and late-night building sessions. With the residency, Corgi is expanding that community to include the creatives documenting, interpreting, and shaping this moment in technology.

Residents will receive workspace at the cafe’s central warehouse in San Francisco, featuring 30-foot ceilings, creative tools and materials, access to Corgi’s network of founders and builders, and opportunities to showcase their work through exhibitions, talks, installations, publications, and community events. The program gives artists proximity to the people and ideas driving technological change while bringing creative perspectives and storytelling into the startup ecosystem.

The launch reflects Corgi’s belief that the next generation of iconic technology companies will be built not only by engineers and operators, but also by writers, designers, filmmakers, and artists capable of translating complex ideas into culture.

“I fell in love with art and culture while working in crypto and digital art. Seeing creators flourish around community and new technology shaped me deeply, and that vision now lives on through Corgi Cafe,” said Trevor Owens, Head of Cafe at Corgi. “Some of the most important movements in digital art emerged not from institutions, but from people gathering in shared spaces, experimenting together, and supporting one another’s work. We want to bring that same ethos to Corgi Cafe. San Francisco has an incredible community of local artists, and the Artist Residency is our way of investing in the people documenting, interpreting, and shaping this moment in technology and culture.”

The Artist Residency is an effort to make Corgi Cafe a place not only where companies are built, but where culture around technology is created. Applications for the inaugural Corgi Artist Residency are now open. Local artists interested in joining San Francisco’s builder community and creating work alongside founders, engineers, and operators can apply today. The residency will launch in San Francisco before expanding to additional Corgi Cafe locations across the country. Apply here: corgicafe.com/residency

About Corgi

Corgi Insurance is the first AI-native insurance company. Backed by decades of insurance expertise, Corgi has raised $374 million since its founding, most recently at a $2.6B valuation.

Media Contact: Erika Lee, erika@corgi.com 

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Infobip research reveals APAC businesses scaling AI-powered defenses to counter surge in automated fraud

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Fraudsters are leveraging AI to automate and personalize attacks, but enterprises are fighting back

KUALA LUMPUR, Malaysia, July 21, 2026 /PRNewswire/ — New research from global AI-first cloud communications platform Infobip reveals a growing surge in AI-powered fraud and enterprise defenses. Analyzing billions of interactions globally, Infobip’s 2026 Fraud & Security Report highlights a year of dramatic contrasts. There have been record volumes of blocked fraudulent traffic alongside the rapid scaling of intelligent, AI-powered defenses.

The report reveals that while fraudsters are using AI to scale and personalize harmful messaging, leading to a 77% increase in detected threats, businesses are responding in kind. Adoption of AI-powered fraud detection grew by 71% year-on-year, while pattern-based detection increased by 105%, underscoring a shift toward adaptive security.

Matija Ražem, Chief Commercial Telecom Officer at Infobip, said: “Fraudsters are using AI to automate and scale campaigns faster than ever, but AI-powered protection is evolving just as fast. The significant growth in AI-driven detection proves that leading organizations are no longer treating security as an afterthought, they are building it directly into their communication infrastructure.”

The report also highlights distinct fraud trends emerging across the Asia Pacific region.

Across APAC, enterprises are navigating an increasingly complex fraud environment as digital engagement and mobile-first banking continue to accelerate. At the network level, APAC is among the most technologically advanced regions based on Infobip data. Operator firewalls are highly automated, while mature AI-powered detection models can identify and block most threats without human intervention.

At the enterprise level, however, OTP-based fraud remains a significant challenge in several key markets. Certain territories continue to record elevated suspicious authentication rates, indicating structural fraud patterns rather than isolated campaigns.

Regulatory scrutiny is also intensifying across the region. In countries such as the Philippines, Malaysia, Singapore, and India, regulators have introduced stronger authentication requirements, reflecting a broader regional shift toward treating SMS OTP vulnerabilities as both a security and compliance priority.

This growing focus on fraud prevention is driving stronger enterprise action across APAC. For example, PLDT Enterprise strengthened security across Smart’s network after deploying Infobip’s SMS and Voice Firewall. The deployment helped reduce spam, smishing, and fraudulent SMS traffic, blocking more than 1.3 billion spam and fraud attempts while improving SMS delivery and overall network security.

“In APAC’s rapidly growing digital economy, trust is emerging as a key competitive advantage, and businesses need to make Network APIs a core part of their fraud prevention and authentication strategy. Companies should consider leveraging Network APIs’ capabilities such as Number Verify, SIM Swap detection, KYC Match, and Device Location Verification to better stay ahead of evolving threats while delivering seamless customer experiences. By taking this a step further and orchestrating these capabilities through a CPaaS platform, businesses can create a centralized, resilient security framework that helps reduce fraud without disrupting the user experience,” commented Goran Valjak, Director of Telecom Growth and Strategy Asia at Infobip.

Download the full Fraud & Security Trends 2026 report to find out more insights: https://bit.ly/3R2W9pl.

About Infobip

Infobip is a global cloud communications platform that enables businesses to build connected experiences across all stages of the customer journey, with AI as the driving force of innovation. Through a single, natively built platform, Infobip delivers omnichannel engagement, identity, user authentication and contact centre solutions that help businesses and partners overcome the complexity of consumer communications while driving growth and increasing customer loyalty. Infobip is focused on enabling and accelerating AI adoption as it continues its transformation into an AI-first company. Infobip’s technology has the capacity to reach over seven billion mobile devices in 6 continents connected to 10k+ connections of which 800+ are direct operator connections. The company was established in 2006 and is led by its co-founders, CEO Silvio Kutić and CTO Izabel Jelenić.

Recent award wins include:

Infobip ranked #16 in Fortune’s Europe’s Most Innovative Companies 2026 (June 2026), up from its inaugural #68 ranking in 2025.Infobip named a Leader in the Gartner® Magic Quadrant™ for Communications Platform as a Service (CPaaS) for the fourth consecutive year. Positioned furthest for Completeness of Vision for the second time (May 2026)Infobip named the number one Established Leader in the Juniper Research RCS for Business 2026 Leaderboard (Feb 2026) Infobip recognized as a growth and innovation leader in Frost Radar™: Communications Platform as a Service (CPaaS) by Frost & Sullivan (Oct 2025)Infobip ranked as the number one Established Leader in the Juniper Research Mobile Messaging Fraud Prevention Market report (Sept 2025)Infobip ranked as a Leader in the Omdia CPaaS Universe Report for the third time (April 2025)Infobip ranked an Established Leader in the Juniper Research Conversational AI Leaderboard (Feb 2025)Infobip named a CPaaS Leader for the third time in the IDC MarketScape (Feb 2025)Infobip named one of the top CPaaS providers in Metrigy’s CPaaS MetriRank Report (Dec 2024) Infobip recognized as the number one provider in the AIT Fraud Prevention market by Juniper Research (Oct 2024)

 

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Brown Health Medical Group-MA Data Breach Alert: Edelson Lechtzin LLP Investigates Class Action Claims

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National data breach law firm offering free case evaluations to individuals whose Social Security numbers, financial account information, government-issued IDs, and health records may have been exposed in the Brown Health Medical Group-MA data breach.

NEWTOWN, Pa., July 20, 2026 /PRNewswire/ — Edelson Lechtzin LLP, a national class action law firm, is investigating data privacy claims arising from the Brown Health Medical Group-MA data breach, a cybersecurity incident that exposed the sensitive personal, financial, and health information of hundreds of thousands of patients. Lifespan Physician Group of Massachusetts, Inc., which does business as Brown Health Medical Group-MA, reported the breach to the Vermont Attorney General’s Office on July 16, 2026.

What Happened

According to a report filed with the Vermont Attorney General’s Office on July 16, 2026, Lifespan Physician Group of Massachusetts, Inc., doing business as Brown Health Medical Group-MA, experienced a data breach that may have exposed sensitive personal, financial, and health information entrusted to it by its patients. The incident affected at least 290,357 residents of Massachusetts and 86 residents of Vermont. Brown Health Medical Group-MA has not publicly disclosed the total number of individuals affected across all states.

Information Exposed

The Brown Health Medical Group-MA data breach may have compromised a broad range of sensitive personal, financial, and health information. According to the notice filed with the Vermont Attorney General, the exposed data may include Social Security numbers, financial account codes, credit and debit account information, government-issued identification numbers, driver’s license numbers, and health and medical records.

Who May Be Impacted

Individuals who are notified that their information was involved in the Brown Health Medical Group-MA data breach — including patients of Brown Health Medical Group-MA and its affiliated physician practices — may face an increased risk of identity theft, financial fraud, and medical identity theft.

Your Legal Options

Edelson Lechtzin LLP is investigating a potential class action to pursue legal remedies on behalf of individuals whose sensitive personal, financial, and health information may have been compromised in the Brown Health Medical Group-MA data breach. Through such an action, affected individuals may be able to recover compensation for loss of privacy, time spent responding to the breach, out-of-pocket costs, and other harms. The firm will evaluate your rights and potential claims at no cost.

Contact Us for a Free Case Evaluation

Speak confidentially with a data privacy attorney today: Marc Edelson, Esq., Edelson Lechtzin LLP, 411 S. State Street, Suite N-300, Newtown, PA 18940; Phone: 844-696-7492 ext. 2; Email: medelson@edelson-law.com; Web: www.edelson-law.com. Or click HERE to request a free consultation.

Recommended Protective Steps

Review your account statements, credit reports, and any explanation-of-benefits statements from your health insurer regularly, and remain vigilant for suspicious activity. If Brown Health Medical Group-MA offered you complimentary credit monitoring or identity protection services, consider enrolling before any deadline stated in your notice. Confirm whether your information was involved in the incident and preserve any letters or emails you received about the breach. Consider placing fraud alerts or a security freeze on your credit, and consider requesting an IRS Identity Protection PIN to guard against tax-related fraud.

About Edelson Lechtzin LLP

Edelson Lechtzin LLP is a national class action law firm with offices in Pennsylvania and California. In addition to data breach litigation, the firm handles class and collective actions involving securities and investment fraud, federal antitrust violations, ERISA employee benefit plans, wage theft, and consumer fraud

Media and Partnership Inquiries: Use the contact information above to connect with our team regarding interviews, co-counsel opportunities, and referral partnerships.

Legal Notice: This press release may be considered Attorney Advertising in some jurisdictions.

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