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Top Priorities for IT Application Strategies in 2025 Revealed: Insights from Info-Tech Research Group’s Annual Report

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Info-Tech Research Group, a global leader in IT research and advisory, has recently published its Applications Priorities 2025 report, which outlines the critical strategies and emerging trends IT leaders must focus on to drive innovation, enhance operational efficiency, and maintain competitiveness. As organizations face increasing pressure to adapt to exponential technologies and evolving user expectations, the report provides actionable insights for aligning application strategies with business goals and delivering transformative digital experiences.

TORONTO, Jan. 28, 2025 /CNW/ –  With the pace of technological advancement continuing to accelerate exponentially, Info-Tech Research Group has published its Applications Priorities 2025 report, detailing key priorities and challenges shaping the future of IT application strategies. The global research and advisory firm’s report identifies five critical priorities that IT leaders need to address to remain adaptive and resilient in an increasingly dynamic and competitive environment. These priorities include delivering engaging digital products, optimizing platform management, democratizing AI, enabling broad data access, and driving end-to-end business process optimization.

“Applications are no longer just tools—they’re strategic enablers,” says Andrew Kum-Seun, Research Director at Info-Tech Research Group and lead author of the report. “Organizations must align their application strategies with business objectives to ensure they deliver value, foster innovation, and remain adaptable in the face of rapid change. By addressing critical issues like technical debt, data quality, and user empowerment, IT leaders can unlock new opportunities and drive sustainable growth.”

The Applications Priorities 2025 report emphasizes that IT leaders must balance user empowerment with governance and scalability, enabling innovation while mitigating risks. With users increasingly demanding greater control over their tools and data, the report advises organizations to adopt democratized IT practices that empower employees while maintaining robust governance frameworks. Additionally, Info-Tech highlights in the report the need to modernize legacy systems, improve data quality, and embrace collaborative methodologies to enhance collaboration between IT and business stakeholders. Based on insights from Info-Tech’s Future of IT 2025 surveys and in-depth interviews with industry experts, the firm’s annual Application Priorities report provides actionable guidance to help organizations address these critical challenges.

Info-Tech’s Report Insights: The Key Priorities for Applications Leaders in 2025
According to Info-Tech’s research findings published in the firm’s Applications Priorities 2025 report, the following five priorities are critical for IT leaders seeking to build scalable, user-centric application strategies this year:

Digital Products: Organizations must create engaging and valuable digital experiences for users, customers, employees, and partners, including designing user-centric, adaptable, and secure products that align with evolving customer needs and market trends.

Platform Management and Orchestration: Modern platforms must serve as scalable, interoperable ecosystems that empower users to build, customize, and extend solutions. Effective platform management and orchestration ensure accessibility, reliability, and adaptability.

Democratized AI: By extending AI access to all employees, organizations can foster innovation and productivity across the enterprise. Democratized AI requires robust governance, accessible tools, and strategies for scaling AI adoption.

Broad Data Access: Expanding access to trusted data sources and analysis tools empowers employees to make informed, data-driven decisions. Data literacy initiatives and comprehensive governance are critical to maximizing the value of organizational data.

End-to-End Business Process Optimization: Scaling business automation requires optimizing roles, processes, and technologies to improve efficiency and reduce manual intervention. By adopting end-to-end optimization strategies, organizations can drive better outcomes across workflows.

Overcoming Challenges and Seizing Opportunities
Info-Tech’s report also explores the disruptors and challenges IT leaders face as they navigate the complexities of modern application management. These key issues include:

Technical Debt: Poorly managed technical debt can lead to inefficient systems and hinder innovation. Addressing technical debt is essential for maintaining flexibility and scalability.

Data Quality: Inaccurate or incomplete data undermines decision-making, automation, and compliance efforts. Organizations must prioritize data quality through governance, strategy, and technology investments.

User Expectations: With the rapid evolution, accessibility, and availability of applications, users are demanding more control and expecting more from their applications. Balancing user empowerment with governance is a growing challenge for IT teams.

“The rapid evolution of exponential technologies like generative AI has created both opportunities and risks for IT leaders,” says Kum-Seun. “By embracing user-centric design, enhancing data accessibility, and fostering collaboration across the enterprise, organizations can position themselves for success in 2025 and beyond.”

Info-Tech’s Applications Priorities 2025 report emphasizes the importance of aligning technology strategies with business objectives, investing in foundational capabilities such as data governance and platform scalability, and fostering a culture of innovation by encouraging cross-functional collaboration and collaborative practices. This recommended approach empowers organizations to respond swiftly to market dynamics and emerging technologies, ensuring sustained growth and adaptability.

For exclusive commentary from Info-Tech’s analysts and experts, including Andrew Kum-Seun, and access to the complete Applications Priorities 2025 report, please contact pr@infotech.com.

About Info-Tech Research Group
Info-Tech Research Group is one of the world’s leading research and advisory firms, proudly serving over 30,000 IT and HR professionals. The company produces unbiased, highly relevant research and provides advisory services to help leaders make strategic, timely, and well-informed decisions. For nearly 30 years, Info-Tech has partnered closely with teams to provide them with everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.

To learn more about Info-Tech’s divisions, visit McLean & Company for HR research and advisory services and SoftwareReviews for software buying insights.

Media professionals can register for unrestricted access to research across IT, HR, and software and hundreds of industry analysts through the firm’s Media Insiders program. To gain access, contact pr@infotech.com.

For information about Info-Tech Research Group or to access the latest research, visit infotech.com and connect via LinkedIn and X.

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SOURCE Info-Tech Research Group

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Taiwan’s Smart Tolling Technology Goes Global as Thailand Launches AI-Powered M81 Motorway System

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TAIPEI, April 22, 2026 /PRNewswire/ — Sightings of electronic toll collection (ETC) gantries resembling those used on Taiwan’s freeways have recently drawn attention on social media along the Bangkok–Kanchanaburi highway. Far Eastern Electronic Toll Collection Co., Ltd. (FETC) confirmed that the system is part of Thailand’s newly launched M-Flow multi-lane free-flow tolling system on the Intercity Motorway No. 81 Bang Yai – Kanchanaburi Route (M81).

Developed in collaboration with FETC International (Thailand) Co., Ltd. (FETCi Thailand) and the BGSR81 Co., Ltd, the system has officially entered operation, marking a significant milestone in Thailand’s transition toward smart, digitally enabled highway infrastructure.

The launch also strengthens connectivity between Bangkok and Kanchanaburi, effectively creating a “one-day travel corridor” and supporting regional tourism and economic activity.

AI-Driven Tolling Cuts Travel Time to 48 Minutes

According to Kenny Chen, Managing Director of FETCi Thailand, the M81 project demonstrates the flexibility and scalability of Taiwan’s ETC technology in complex international environments.

FETCi Thailand led the design, installation, and implementation of the tolling system and its Traffic Operations Center (TOC). The platform integrates artificial intelligence (AI) and Internet of Things (IoT) technologies to enable data-driven traffic management and operational decision-making. It is also designed for future expansion, including applications such as weigh-in-motion enforcement.

Thailand’s diverse vehicle types and more complex license plate formats presented technical challenges. These were addressed through advanced AI-powered automatic license plate recognition (ALPR), ensuring high accuracy in vehicle identification. Combined with multiple digital payment options, the system allows vehicles to pass through toll points without stopping.

Since its launch, travel time between Bangkok and Kanchanaburi has been reduced from nearly two hours to approximately 48 minutes. Weekend traffic volumes have reached around 55,000 vehicles per day, improving both tourism access and logistics efficiency in western Thailand.

M9 Experience Highlights Strong Economic and Environmental Benefits

FETC has also supported Thailand’s Department of Highways (DOH) since 2022 in deploying and operating the M-Flow system on the M9 motorway, including gantry design and operational consulting.

According to DOH data, the system has increased traffic throughput fivefold and saves motorists an estimated 3.33 million hours annually. It has achieved a benefit-cost ratio of 6.94, meaning each dollar invested generates nearly seven dollars in overall societal value.

In environmental terms, the system reduces fuel consumption by approximately 13.91 million liters per year and cuts carbon emissions by more than 36,000 metric tons, contributing to more sustainable transportation.

View original content to download multimedia:https://www.prnewswire.com/apac/news-releases/taiwans-smart-tolling-technology-goes-global-as-thailand-launches-ai-powered-m81-motorway-system-302748486.html

SOURCE FETC International

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Critical Link Launches World’s First AI-Driven SOM Recommendation Engine, Powered by Rapidflare

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Critical Link and Rapidflare have jointly launched the world’s first AI-driven System on Module Recommendation Engine. Engineers can now describe their requirements in plain language and receive accurate, tailored SOM recommendations in seconds. Together, the two companies are redefining how electronics teams discover and select embedded solutions.

SAN JOSE, Calif., April 21, 2026 /PRNewswire-PRWeb/ — Critical Link LLC, a leader in system-on-module solutions, has introduced the world’s first AI-driven System on Module Recommendation Engine, powered by Rapidflare’s Rapid Product Selection Agent. The new engine advances Critical Link’s mission to help customers bring embedded products to market faster and more cost-effectively.

Together, Rapidflare and Critical Link are combining their strengths to make the journey from concept to product faster, smarter, and more closely aligned with customer needs. – Amber Thousand, Sr. Director of Marketing, Critical Link

In the electronics industry, selecting the right product often requires manually comparing hundreds of pages of datasheets or relying on rigid parametric search tools. Critical Link’s SOM Recommendation Engine is set to change that. With Rapidflare’s conversational AI agent, customers can describe their requirements in natural language and receive tailored recommendations in a fraction of the time.

“For years customers have asked for a better way to find the right SOM for their application. Launching this AI-driven engine with Rapidflare’s technology is a game changer,” said Amber Thousand, Sr. Director of Marketing at Critical Link. “Their accuracy, domain expertise, and speed of integration made them the clear choice to support our mission.”

Unlike generic AI agents, Rapidflare’s technology is purpose-built for complex product selection workflows. It combines knowledge graph-based reasoning, domain-specific intelligence, and industry guardrails to deliver recommendations that are both fast and reliable for electronics teams.

“The best partnerships happen when your mission aligns with your partner’s mission,” said Navanee Sundaramoorthy, CEO and Founder at Rapidflare. “We’re proud to partner with Critical Link to help make SOM product selection more seamless, intuitive, and efficient for their team and customers.”

Beyond accelerating product selection, the AI engine gives engineers a new way to engage with Critical Link. “We’ve always offered thorough documentation and product support to customers via our website, our engineering wiki, and personal contact. Adding the SOM Recommendation Engine creates a more efficient path for self-discovery, which we see as a growing trend,” said Thousand. “Together, Rapidflare and Critical Link are combining their strengths to make the journey from concept to product faster, smarter, and more closely aligned with customer needs.”

To explore Critical Link’s SOM Recommendation Engine, visit https://www.criticallink.com/som-recommendation-ai-agent/.

To learn more about Rapidflare and its AI-powered product selection solutions, visit Rapidflare’s website: https://www.rapidflare.ai/

About Rapidflare

Rapidflare builds AI-powered domain specific agents for electronics, semiconductors, and other technically complex industries. Its product intelligence powered AI platform gives teams natural-language access to product and engineering knowledge, making it easier to find accurate answers, support customers, and move faster across critical workflows. Rapidflare multiplies the impact of GTM teams by making critical technical knowledge instantly accessible, helping sales, solutions engineering, product marketing, support, and customer success teams move faster and operate with confidence. For more information, visit rapidflare.ai

About Critical Link

Critical Link designs and manufactures CPU-based, FPGA-based, and DSP-based system-on-modules (SOMs) for industrial electronic applications. Its production-ready embedded solutions help customers bring products to market faster and at lower cost by reducing development complexity, risk, and time spent building core processing subsystems from scratch. With a focus on product quality, long-term availability, lifecycle support, and close customer engagement, Critical Link serves OEMs across a wide range of industrial and technically demanding applications. For more information, visit the website: criticallink.com

Media Contact

Balpreet, Rapidflare, 1 2068614231, balpreet@rapidflare.ai, rapidflare.ai

View original content to download multimedia:https://www.prweb.com/releases/critical-link-launches-worlds-first-ai-driven-som-recommendation-engine-powered-by-rapidflare-302749279.html

SOURCE Rapidflare

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COMAU SHOWCASES AUTOMATION SOLUTIONS FOR SOUTHEAST ASIA’S COMMERCIAL VEHICLE INDUSTRY AT GIICOMVEC 2026

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SHANGHAI, April 22, 2026 /PRNewswire/ — Comau participated in the Indonesia International Commercial Vehicle Expo (GIICOMVEC 2026), held in Jakarta, where it engaged with local OEMs and supply chain partners on manufacturing upgrades and the application of automation technologies. During the event, Comau presented its capabilities in body-in-white automation, flexible production systems for multi-model manufacturing, and digital manufacturing solutions, drawing on its experience in managing complex automotive production environments.

Through its participation at GIICOMVEC 2026, Comau further expanded its engagement with the Southeast Asian market. Leveraging its global project experience and strong presence in China, Comau supports complex, high-volume automotive production for both domestic and international OEMs, and combines this experience with local insights to address evolving regional manufacturing requirements.

GIICOMVEC 2026 featured 14 leading commercial vehicle brands from multiple regions, showcasing developments in light commercial vehicles, heavy-duty trucks, buses, and specialty vehicles. As demand continues to grow and industrial modernization accelerates, Indonesia is becoming an increasingly important production base and end market for commercial vehicles in Southeast Asia. At the same time, the expanding presence of Chinese automakers is contributing to a more competitive landscape and a shifting supplier ecosystem.

In this context, manufacturers are managing broader product portfolios and short production cycles. As a result, greater emphasis is being placed on automation solutions that enable efficient multi-model production, improve consistency in body-in-white manufacturing, and support the adoption of digital production management systems.

At the policy level, initiatives such as Making Indonesia 4.0 and the national push toward vehicle electrification are reinforcing the transition toward efficient and sustainable manufacturing. Comau’s proven track record in e-Mobility and battery assembly solutions further aligns with these developments, creating new opportunities to add value across the entire commercial vehicle value chain in Southeast Asia.

View original content to download multimedia:https://www.prnewswire.com/apac/news-releases/comau-showcases-automation-solutions-for-southeast-asias-commercial-vehicle-industry-at-giicomvec-2026-302748494.html

SOURCE Comau

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