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TLCx Appoints Bryan Gray as Chief Commercial Officer

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Industry Veteran Joins Leadership Team to Drive Growth and Innovation

CEDAR RAPIDS, Iowa, Jan. 29, 2025 /PRNewswire/ — TLCx, a leading certified veteran-owned provider of customer experience (CX) outsourcing services for Fortune 500 companies, is pleased to announce the appointment of Bryan Gray as Chief Commercial Officer (CCO), effective immediately.

Industry Veteran Joins Leadership Team to Drive Growth and Innovation

Bryan Gray joins TLCx with over two decades of experience in the outsourcing and offshoring consulting industry, where he has excelled in driving revenue growth and leading high-performing teams. His expertise in AI-powered growth and customer service innovation, coupled with his strategic vision, has enabled him to scale businesses, develop effective go-to-market strategies, and establish transformative partnerships. Mr. Gray’s passion for leveraging generative AI positions him to significantly enhance customer experiences while optimizing sales, marketing, and operational efficiencies at TLCx.

Before his tenure at TLCx, Mr. Gray served in pivotal roles at Alorica. As President of Financial Solutions, he significantly enhanced the brand’s market position within the banking and capital markets sector, contributing to substantial revenue growth and service expansion. Prior to that, he led the company’s expansion into the banking, fintech, and energy sectors, doubling annual revenues through his oversight of global digital and customer care operations for major U.S. financial institutions and others.  In previous roles Mr. Gray has led strategy and operations for retail, technology, and consumer packaged goods sectors for globally recognized market leaders as well.

In his new role at TLCx, Mr. Gray will spearhead the company’s commercial strategy, enhance business development efforts, and nurture client relationships. His focus will be on driving new sales opportunities within TLCx’s key verticals including BFSI, Retail, Healthcare, Government, and Media & Entertainment. He will also aim to strengthen ties with existing clients, expand services, elevate TLCx’s brand as a thought leader in the BPO and contact center industry, and push forward the adoption of digital tools and AI to improve efficiency and customer experiences.

“We are thrilled to welcome Bryan to the TLCx family,” said Tom Cardella, Founder and CEO of TLCx. “His extensive experience and proven track record in the industry make him an invaluable addition to our leadership team. We are confident that Bryan’s strategic vision and commitment to excellence will propel TLCx to new heights as we continue to redefine the standards of service in CX outsourcing.”

Mr. Gray commented on his new role, “I am honored to join a company that places such a strong emphasis on a people-first philosophy and operational excellence. I look forward to working with the talented team at TLCx to drive growth and deliver unparalleled customer experiences for our clients while accelerating our technological capabilities.”

Founded in 2007 by Tom Cardella, TLCx has grown into a highly respected U.S.-based provider with 14 global locations. The company specializes in end-to-end custom solutions for customer care, acquisition, loyalty, retention, back office, and technical support, underlining its commitment to a people-first approach. 

About TLCx:
TLCx is a certified veteran-owned company dedicated to enhancing customer experiences for Fortune 500 companies through innovative outsourcing solutions. With a focus on operational excellence and a people-first culture, TLCx has been a trusted partner in the CX industry for 18 years.

For more information about TLCx, visit www.tlcx.com.

Media Contact:
Bryan Gray
Chief Commercial Officer
215-385-4425
bryan.gray@tlcx.com
TLCx
www.tlcx.com

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Kontron Launches Two New KBox F-Series Industrial Computers To Bring Greater Flexibility and Scalability to Industrial Edge Computing

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TAIPEI, Oct. 21, 2026 /PRNewswire/ — Kontron, a leading global provider of IoT/Embedded Computing Technology (ECT), expands its KBox F-Series with the KBox F-203-RPS and KBox F-204-RPS, two compact industrial computers designed to address diverse requirements in intelligent Industry 4.0, edge computing and industrial IoT applications.

Both systems are powered by 12th, 13th or 14th Gen Intel® Core™ i9/i7/i5/i3 S-Series socket-type processors with a TDP of up to 65 W and support up to 96 GB DDR5 memory, providing a scalable computing foundation for demanding industrial applications requiring flexible performance configuration and long-term deployment.

The KBox F-203-RPS offers two LAN configurations with either two or four GbE ports, allowing customers to select the connectivity level that best fits their applications. The dual-LAN configuration provides an efficient solution for general industrial computing, equipment control and edge applications, while the four-LAN configuration offers additional network connectivity for applications involving multiple devices or network segments, such as machine vision, industrial automation and IoT gateways.

For applications requiring greater system expandability, the KBox F-204-RPS provides one PCIe x16 or two PCIe x8 expansion slots, offering the flexibility to integrate graphics, networking, AI acceleration or other add-on cards according to specific application requirements. With support for up to four 2.5-inch SATA HDDs/SSDs, it also provides extensive storage scalability for data-intensive workloads. These capabilities make the KBox F-204-RPS particularly suitable for industrial edge computing, machine vision, video processing and applications requiring additional functionality or large local data storage.

Together, the KBox F-203-RPS and KBox F-204-RPS enable customers to select the configuration that best matches their requirements, from a slimmer, network-focused industrial computer to a highly expandable edge computing platform.

To learn more about KBox F-203-RPS and KBox F-204-RPS, refer to https://www.kontron.com/en/products/kbox-f-203-rps/p301099 and https://www.kontron.com/en/products/kbox-f-204-rps/p311867.

About Kontron

At Kontron, we champion IoT and Industry 4.0, by creating secure, state-of-the-art solutions that span hardware, software and services. Our approach speeds market entry, reduces the cost of ownership, and offers longevity, ensuring our role as your trusted partner in the integration of smart technologies. For more information, please visit www.kontron.com, dial +886-2-2799-2789 or email SalesAsia@kontron.com.

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Mouser Electronics Brings Smart Sensing Solutions to PSECE 2026

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MANILA, Philippines, Oct. 21, 2026 /PRNewswire/ — Mouser Electronics, Inc., the authorized global distributor with the newest electronic components and industrial automation products, announces its participation in the 21st Philippine Semiconductor and Electronics Convention and Exhibition (PSECE 2026) from October 26 to 28 at the SMX Convention Center Manila, Philippines. This event underscores Mouser’s commitment to supporting the region’s growing electronics design community with immediate access to cutting-edge technologies.

Visitors are invited to meet the Mouser team at Booth #110-111 to explore new products and practical design resources. The booth features a live demonstration of Würth Elektronik’s smart sensing and visual indication solutions, integrating environmental and motion sensing with programmable visual feedback and wireless connectivity. This interactive display illustrates how modern devices can detect physical conditions and translate them into clear, immediate visual data, addressing the critical need for reliable intelligence in connected systems.

“As we advance into an era of interconnected intelligence, Mouser remains committed to bridging the gap between cutting-edge components and real-world application,” said Daphne Tien, Vice President of Marketing and Business Development at Mouser APAC. “Our presence at PSECE 2026 underscores our dedication to empowering engineers with the tools they need to innovate. We look forward to fostering a vibrant ecosystem where technology translates into tangible progress for the Philippines and beyond.”

Mouser’s participation highlights its strategic objective to strengthen ties with local partners and accelerate the adoption of advanced semiconductor technologies. By providing a platform for knowledge exchange, the company aims to help design communities turn promising prototypes into practical applications.

Attendees will have the opportunity to gather invaluable insights, learn industry best practices, and connect with professionals from across the region. The booth also features interactive activities where visitors can win premium gadgets and engineering tools, making innovative technology more approachable for everyone.

To learn more about Mouser’s presence at PSECE 2026, visit https://www.mouser.ph/psece-seipi/. 

For more Mouser news and our latest new product introductions, visit https://www.mouser.com/newsroom/.

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Workato Launches Self-Serve Platform in Singapore, Opening Enterprise AI to a Broader Community of Builders

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New offering gives developers, students, and customers access to the full power of Workato’s enterprise-grade engine to build AI agents and MCP servers

SINGAPORE, Oct. 21, 2026 /PRNewswire/ — Workato®, the leading Control and Execution Platform for Enterprise AI, today announced the launch of a new self-service offering that gives customers, developers, and students across Asia access to the Workato platform to govern and scale their AI initiatives, including building and productionizing AI agents and MCP servers.

Making AI accessible has been at the heart of Workato’s mission the past several years. Through the AI Institute Alliance, unveiled in September 2025, Workato partnered with leading institutes of higher learning across Singapore, including Nanyang Polytechnic, Republic Polytechnic, Temasek Polytechnic, Singapore Polytechnic, Ngee Ann Polytechnic, the Singapore University of Social Sciences, and the National University of Singapore. The initiative equipped students and educators with automation and AI skills.

The AI Lab, which opened a year later, extended that commitment further into the public sector through its partnership with EDB, and into inclusive hiring through SG Enable.

The newly launched self-serve platform will provide users access to:

A free account to start building immediately, with the option to upgrade to a paid plan, no contract required, as projects growThe ability to build recipes, Agents/Genies, and MCP servers directly on the platformThe same governed, enterprise-grade engine that powers Workato’s largest deploymentsA path built for independent developers, students, and small teams, as well as large enterprises

Since launching in 2026 in North America, Workato has seen rapid growth in the builder community. The platform is enterprise grade, but free to get started. As builders solve problems for their business, they can grow by upgrading to a paid plan. With this launch in Singapore, Workato is making an investment in the local builder community.

“The next era of AI won’t be defined by who has access to intelligence, but by who can turn it into action. We’re putting the same enterprise-grade power trusted by the world’s largest companies into the hands of every builder. We want everyone to be able to transform how their business operates,” said Rishi Mallik, Chief Growth Officer, Workato. 

Workato showcased its self-serve platform and broader community initiatives at World of Workato (WOW) 2026 in Singapore.

Builders can sign up now at https://app.trial.workato.com/users/sign_up_trial?utm_content=sg_wow2026.

About Workato

Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Cisco, Vodafone, Atlassian, and Lucid Motors — Workato turns over 17,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit workato.com.

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