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Trustpilot: Businesses say online reviews vital to boosting desperately needed growth in UK economy

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Reviews are fuelling business growth: 91% of businesses agree that feedback from online reviews enables businesses to improve their products and services, driving growthReviews help build trust: 94% of global business decision makers agree that investing in an online reviews and ratings platform helps build brand trustAccountability works: 83% of consumers are more likely to trust a business when it engages with dissatisfied customers on a review platform and offers a solution

LONDON, Feb. 5, 2025 /PRNewswire/ — Trustpilot, the global consumer review platform, has today published research demonstrating the valuable link between online reviews and business growth based on data from over 600 businesses (SMEs) and 2000 consumers in the UK.

Technology has always been an essential driver for growth, and it is no surprise that it plays a fundamental role in the UK Government’s industrial strategy to support businesses as they scale and improve their operations. Trustpilot’s research shows the role online reviews play in this – reinforcing the value of online review platforms in enhancing accountability, insights and transparency to support businesses as they continue to scale up and improve – regardless of their size.

The research highlights the role of reviews in fuelling UK business growth. 91% of respondents agreed that positive online reviews can have a positive impact on revenue growth, and 85% agreed that online reviews can allow businesses to successfully enter new markets. Online reviews are also essential for brand loyalty. 94% of global business decision makers agreed that investing in an online reviews and ratings platform helps build brand trust, and 90% of businesses believed that a company’s reputation on review platforms can improve customer retention.

The research also found that reviews are a valuable tool for defining and adapting business strategy. 91% of respondents agreed that feedback from online reviews enables businesses to improve their products and services, driving growth, and 90% agreed that positive reviews can increase the effectiveness of marketing and advertising campaigns. Insights from customers can support continuous improvement without the need for focus groups or research – saving time and budget without compromising on quality data.

It’s clear that reviews are also important for consumers, who ranked independent review platforms as the single most important source of information when making purchase decisions (84%), rating them as more important than social circles (83%), professional endorsements (68%) and company websites (52%).

Adrian Blair, Trustpilot’s CEO said: “It’s fantastic to see just how valuable reviews are for businesses of all types as they look to scale up and improve. Listening to their customers helps them build trust, grow and improve. The research reinforces just how important our vision at Trustpilot is: to be the universal symbol of trust for businesses and consumers alike. We help every consumer make their voice heard, giving businesses essential insights, and people the tools they need to choose with confidence.”

For more information on the research, please visit: https://publicaffairs.trustpilot.com/the-power-of-online-reviews-in-uk-growth-new-trustpilot-research

About Trustpilot
Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.

Today, we have more than 320 million reviews and 70 million monthly active users across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. 

For more information, please visit www.trustpilot.com

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Quote.com Announces New Senior Leadership Additions

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ST. PETERSBURG, Fla., April 22, 2026 /PRNewswire/ — Quote.com, a leading tech-enabled, omnichannel performance marketing organization, today announced the addition of two new executive team members to support the company’s continued growth and strategic expansion. Chase Nichols joins as Chief Marketing Officer and Ben Hochstetler as Senior Vice President of Marketing.

Quote.com announced the addition of two new executive team members, Chase Nichols and Ben Hochstetler.

The appointments strengthen Quote.com’s leadership team as the company continues to invest in execution, growth, and expanding its ability to help consumers access insurance solutions more easily and efficiently. “We are excited to welcome Chase and Ben to the Quote.com leadership team,” said Nick Stommes, Chief Executive Officer at Quote.com. “Both bring deep industry expertise, experienced execution capability, and a strong focus on operational excellence that will help accelerate our growth while improving how consumers access and compare insurance options. Their leadership will play a critical role at Quote.com as we continue scaling our platform and strengthening our partnerships.”

Chase Nichols joins Quote.com as Chief Marketing Officer; Chase is responsible for all performance marketing planning, organization, and execution, and is focused on driving efficient, measurable consumer touchpoints. With nearly two decades of experience in financial services and performance marketing environments, he brings a data-first approach to scaling growth while balancing brand development and direct-response marketing.

Ben Hochstetler joins as Senior Vice President of Marketing, leading digital marketing strategy and execution across Quote.com’s omnichannel performance marketing footprint. He brings more than 15 years of experience building and scaling performance marketing execution in highly competitive and regulated markets.

About Quote.com

Quote.com is a tech-enabled omnichannel performance marketing organization that delivers high-quality, mission-critical demand at scale to industry-leading partners. The company serves customers across multiple insurance verticals, including auto, home, life, and Medicare insurance. Quote.com provides significant value to consumers by providing an independent, third-party comparison-shopping experience.

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SOURCE Quote.com

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Young Voices Across Oceans: Telling China’s Story Fiji Special Showcases GDI Achievements

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SHENZHEN, China, April 22, 2026 /PRNewswire/ — This year marks the 5th anniversary of the Global Development Initiative (GDI). Shenzhen Media Group’s “Telling China’s Story” program presents a special Fiji season, taking the perspective of young Chinese people to the Pacific island nation of Fiji. It documents the implementation of numerous cooperative projects which are smaller in scale but well-designed, showcasing the heartwarming stories and broad prospects of China and Fiji working together to promote common development and share the fruits of cooperation, vividly illustrating the practical achievements of the GDI.

 

The program will air from April 20th to 22nd, 2026. The first episode features Chinese actor Zhao Xiaotong, food blogger Yang Beichuan, and Wu Dongwei, a doctoral student at China Agricultural University, who visit the China-Fiji Juncao Technology Demonstration Center in Nadi, Fiji, to explore how this “Happiness Juncao” from China has taken root and grown in the South Pacific island nation, benefiting people’s livelihoods.

This “Happiness Juncao” has yielded “win-win results” in Fiji, bringing tangible changes to local families. Internet technology engineer Ashmir not only gained a stable income by learning Juncao (a type of grass cultivation) to grow mushrooms, but also successfully paid off his car loan.

During this filming, a “Mushroom Team” of young Chinese people joined Ashmir in a Fijian market to promote mushroom dishes and introduce locals to various new ways to enjoy mushrooms. The humble mushroom became a bond of friendship across mountains and seas, conveying the warm sentiments of mutual understanding between the Chinese and Fijian people amidst the bustling market atmosphere.

 

View original content to download multimedia:https://www.prnewswire.com/apac/news-releases/young-voices-across-oceans-telling-chinas-story-fiji-special-showcases-gdi-achievements-302750267.html

SOURCE Shenzhen Media Group

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Laminar Wins Gold 2026 Edison Award for Physical AI that Powers the Self-Driving Factory

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Top honor recognizes Laminar’s innovation and transformation in the CPG manufacturing industry

BOSTON, April 22, 2026 /CNW/ — Laminar, a physical AI solution helping the world’s leading manufacturers run more productive and sustainable factories, announced that it received a Gold 2026 Edison Award in the Manufacturing & Logistics category. The award recognizes Laminar for enabling food and beverage manufacturers to unlock new levels of productivity and sustainability through innovation – running faster production lines while cutting water, chemicals, and downtime.

“Laminar is leading the way CPG manufacturers implement physical AI on the factory floor with first-of-their-kind self-driving processes,” said Annie Lu, Laminar Chief Executive Officer and Co-Founder. “Our patented spectral sensors and complete library of ML models enable a new, transformative approach to closed-loop automation, making the goal of the self-driving factory achievable today. We are honored the Edison Awards recognized our commitment to building a new category of technology and reshaping the future of manufacturing.”

Laminar’s physical AI transforms operations by enabling CPG manufacturers to transition from manual, timer-based operations to self-driving. Deployed across six continents for Coca-Cola, AB InBev, Danone, and Unilever, Laminar delivers measurable sustainability and profitability gains from the same investment. Laminar’s self-driving processes include:

Self-Driving Clean-in-PlaceSelf-Driving Product ChangeoverSelf-Driving Batch OptimizationSelf-Driving Quality ControlAnd more

The Edison Awards, established in 1987 and named in honor of inventor Thomas Edison, celebrates game-changing innovation across industries worldwide. Drawing a global community of innovators across 60+ countries, the Edison Awards elevate solutions that reimagine our future.

Recognition for Laminar’s Innovation

Headquartered at Greentown Labs in Somerville, MA – North America’s leading cleantech incubator – Laminar is a woman-founded startup backed by top-tier investors, including Greycroft, Construct Capital, 2048 Ventures, and Flybridge Capital.

Recognized for its innovation and impact, Laminar received AB InBev’s 2024 Cheers Award for outstanding startup partnership and was named Unilever’s 2023 Supplier Startup of the Year. Laminar’s solution is also deployed in World Economic Forum Lighthouse factories recognized for their leadership in cutting-edge technology.

About Laminar

Laminar’s physical AI helps the world’s leading manufacturers run self-driving factories with more sustainable, efficient operations. Our patented spectral sensors and complete library of ML models transform manual operations into self-driving processes that cut water, chemicals, and downtime in real-time. Deployed in factories across six continents and trusted by global leaders like AB InBev, Coca-Cola, and Unilever, Laminar is building a new category of physical AI that will power the future of process manufacturing. Learn more at runlaminar.com

View original content to download multimedia:https://www.prnewswire.com/news-releases/laminar-wins-gold-2026-edison-award-for-physical-ai-that-powers-the-self-driving-factory-302749392.html

SOURCE Laminar

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