Connect with us

Technology

Interactive Kiosk Market to Grow by USD 15.45 Billion from 2025-2029, Driven by Cashless Payment Adoption, with AI Impact on Market Trends – Technavio

Published

on

NEW YORK, Feb. 7, 2025 /PRNewswire/ — Report with market evolution powered by AI – The global interactive kiosk market  size is estimated to grow by USD 15.45 billion from 2025-2029, according to Technavio. The market is estimated to grow at a CAGR of almost 9%  during the forecast period. Increasing use of cashless payment is driving market growth, with a trend towards growing investment in smart cities. However, growing demand for tablet kiosks  poses a challenge. Key market players include Acante Solutions Ltd., Advanced Kiosk, Diebold Nixdorf Incorp., Embross, Frank Mayer and Associates Inc., IER SAS, KIS Ticket, Meridian Kiosks, Mitsogo Inc., NCR Voyix Corp., Olea Kiosks Inc., Posiflex Technology Inc., Pyramid Computer GmbH, RedyRef, Rosendahl Conceptkiosk AS, SITA, Source Technologies, Thales Group, and Vecna Technologies Inc..

AI-Powered Market Evolution Insights. Our comprehensive market report ready with the latest trends, growth opportunities, and strategic analysis- View Free Sample Report PDF

Forecast period

2025-2029

Base Year

2024

Historic Data

2019 – 2023

Segment Covered

End-user (Retail, Financial services, Travel and tourism, Healthcare, and Others), Component (Services, Hardware, and Software), and Geography (North America, APAC, Europe, Middle East and Africa, and South America)

Region Covered

North America, APAC, Europe, Middle East and Africa, and South America

Key companies profiled

Acante Solutions Ltd., Advanced Kiosk, Diebold Nixdorf Incorp., Embross, Frank Mayer and Associates Inc., IER SAS, KIS Ticket, Meridian Kiosks, Mitsogo Inc., NCR Voyix Corp., Olea Kiosks Inc., Posiflex Technology Inc., Pyramid Computer GmbH, RedyRef, Rosendahl Conceptkiosk AS, SITA, Source Technologies, Thales Group, and Vecna Technologies Inc.

Key Market Trends Fueling Growth

Interactive kiosks have become essential components of smart city projects due to their versatile functions. These devices facilitate various tasks such as check-ins, parking access, ticketing, information sharing, pathfinding, and bill payments. The deployment of interactive kiosks enhances the efficiency and quality of services offered while promoting better information sharing. The global trend of investing in smart cities to boost economy and improve citizens’ lifestyles is fueling the adoption of interactive kiosks. For instance, in 2019, Anbar, Iraq, and South Korean and American companies signed an MoU to build a smart city, and the Philippines constructed a new smart city called New Clark City in 2022, investing approximately USD14 billion. These initiatives, among others, underline the growing importance of interactive kiosks in the context of smart city infrastructure development. 

Interactive kiosks are trending in various industries, including clinics, administrative buildings, and retail stores. These innovative products offer self-service options for customers, reducing the need for human interaction in high-traffic areas. Clinics use integrated kiosks for patient record management, while cinemas allow customers to buy tickets. Airline booking kiosks are common at airports, and service companies utilize them for personnel scheduling. Adoption of interactive kiosks benefits both businesses and customers by reducing infrastructure expenses and offering user-friendly purchasing selections. Technology advancements, such as AI assistants and machine learning techniques, enhance the functionality of these informational gadgets. Leading companies like Compass Plus Technologies, Visa, and Mastercard, are investing in interactive kiosks for retail banking research. Self-checkout machines are also becoming standard in retail stores. SmartMatter’s digital signage and AI-assisted kiosks are revolutionizing offices, movie theatres, lodging establishments, and even ATMs. Overall, interactive kiosks offer numerous benefits, including convenience, efficiency, and cost savings. As technology continues to advance, we can expect to see even more innovative uses for these interactive gadgets. 

Insights on how AI is driving innovation, efficiency, and market growth- Request Sample!

Market Challenges

Tablet kiosks are gaining popularity among hotels, restaurants, and retailers as an alternative to traditional interactive kiosks. These tablet kiosks offer similar functionalities, such as check-in/check-out, bill payments, and food ordering. The adoption of tablet kiosks provides advantages like cost savings and mobility. In the foodservice industry, tablet kiosks are increasingly used in restaurants for ordering and bill payments. For instance, Tabletop Media LLC (Ziosk) partnered with Cerca Trova Restaurant Concepts LLC to provide tabletop tablets in 45 additional locations. New product launches, like Zebra Technologies Corp.’s CC6000 and CC600 self-service tablet kiosks, are driving market competition and increasing demand for tablet kiosks, potentially impacting the growth of the global interactive kiosk market.Interactive kiosks, including those from companies like SmartMatter and NCR Corporation, are revolutionizing various industries. In offices, airports, healthcare facilities, lodging establishments, and retail, these self-service solutions offer numerous benefits. AI assistants and digital signage enhance user experience, while machine learning techniques enable personalized interactions. Transaction technology advancements, such as those from Visa, Mastercard, and UnionPay, ensure secure payment processing. However, challenges persist. Cybersecurity, especially encryption technology advancements, is crucial for protecting user data. Self-service kiosk makers must address cyber threats to maintain trust. Long lines at public venues like airports and banks can be reduced with pay-per-use kiosks. In retail, interactive kiosks streamline processes, from gift registries to automated check-ins. Machine learning techniques can analyze online activity and software programs to offer customized recommendations. Standard PCs with internet connectivity are integral parts of these applications for multiple users. Despite these advancements, challenges remain. Integrating AI assistants and digital signage requires careful planning. ATMs and other transaction technology must be updated for compatibility. Public venues, like train stations, must ensure adequate internet connectivity. Visitor data gathering must comply with privacy regulations. The tourist experience can be enhanced with interactive kiosks, but they must be user-friendly and accessible. Overall, the possibilities are endless, and self-service kiosks are an essential part of our digital future.

Insights into how AI is reshaping industries and driving growth- Download a Sample Report

Segment Overview 

This interactive kiosk market report extensively covers market segmentation by

End-userRetailFinancial ServicesTravel And TourismHealthcareOthersComponentServicesHardwareSoftwareGeographyNorth AmericaAPACEuropeMiddle East And AfricaSouth America

1.1 Retail-  The retail segment holds a significant market share in the global interactive kiosk industry. In retail stores, these kiosks serve various purposes such as product browsing, in-store advertising, and check-out systems. Retailers benefit from interactive kiosks as they enhance customer experience through quicker information sharing and personalized experiences. Additionally, they help retailers understand customer behavior and purchase patterns by collecting data. Interactive kiosks also reduce labor costs and increase operational efficiency. Supermarkets, in particular, are major adopters due to their large floor spaces, which enable faster product location and shorter checkout lines. The growth of the global interactive kiosk market is driven by increasing investments in retail infrastructure. For instance, Western Beef’s installation of 20 new self-checkout systems underscores this trend. Interactive kiosks offer advantages over traditional signage, including customer interaction, centralized control, and superior design capabilities. Retailers use them to attract customers with product information and offers, and to improve operational efficiency. The expansion of supermarkets worldwide is expected to fuel market growth.

Download complimentary Sample Report to gain insights into AI’s impact on market dynamics, emerging trends, and future opportunities- including forecast (2025-2029) and historic data (2019 – 2023) 

Research Analysis

Interactive kiosks, powered by AI assistants, are revolutionizing various industries by enhancing the customer experience. These smart devices, combining digital signage and machine learning techniques, are increasingly found in offices, airports, healthcare facilities, lodging establishments, and public venues like train stations and shopping malls. They streamline processes, reduce long lines, and gather visitor data for more personalized services. In retail banking, ATMs are being upgraded with interactive kiosks to offer more than just cash withdrawals. Media & Entertainment and Healthcare sectors also benefit from these advanced technologies, offering self-service check-in and appointment scheduling. Integral parts of modern infrastructure, interactive kiosks are adopted by key players in the industry, including NCR Corporation, and financial giants like Visa, Mastercard, and UnionPay.

Market Research Overview

Interactive kiosks are transforming the way we interact with various industries, from offices to airports, healthcare facilities, lodging establishments, and retail stores. These intelligent information terminals, powered by AI assistants and digital signage, offer a user-friendly experience for multiple users. They are integral parts of high-traffic areas such as airports, train stations, and shopping malls, providing pay-per-use services like automated airport check-ins, ATMs, and self-service kiosks. Machine learning techniques enable personalized experiences, while transaction technology and encryption advancements ensure security. Self-service kiosks are an innovative solution for long lines and paperwork in public venues, offering benefits such as reduced infrastructure expenses, improved adoption, and enhanced possibilities for visitor data gathering and tourist experiences. From cinemas and clinic patient records to retail shops and administrative buildings, interactive kiosks are becoming an indispensable tool for businesses and services alike.

Table of Contents:

1 Executive Summary
2 Market Landscape
3 Market Sizing
4 Historic Market Size
5 Five Forces Analysis
6 Market Segmentation

End-userRetailFinancial ServicesTravel And TourismHealthcareOthersComponentServicesHardwareSoftwareGeographyNorth AmericaAPACEuropeMiddle East And AfricaSouth America

7 Customer Landscape
8 Geographic Landscape
9 Drivers, Challenges, and Trends
10 Company Landscape
11 Company Analysis
12 Appendix

About Technavio

Technavio is a leading global technology research and advisory company. Their research and analysis focuses on emerging market trends and provides actionable insights to help businesses identify market opportunities and develop effective strategies to optimize their market positions.

With over 500 specialized analysts, Technavio’s report library consists of more than 17,000 reports and counting, covering 800 technologies, spanning across 50 countries. Their client base consists of enterprises of all sizes, including more than 100 Fortune 500 companies. This growing client base relies on Technavio’s comprehensive coverage, extensive research, and actionable market insights to identify opportunities in existing and potential markets and assess their competitive positions within changing market scenarios.

Contacts

Technavio Research
Jesse Maida
Media & Marketing Executive
US: +1 844 364 1100
UK: +44 203 893 3200
Email: media@technavio.com
Website: www.technavio.com/

View original content to download multimedia:https://www.prnewswire.com/news-releases/interactive-kiosk-market-to-grow-by-usd-15-45-billion-from-2025-2029–driven-by-cashless-payment-adoption-with-ai-impact-on-market-trends—technavio-302371185.html

SOURCE Technavio

Continue Reading

Technology

Toku launches Makimoto Flows, a visual builder for speech AI pipelines, taking its open-source initiative beyond transcription

Published

on

By

Developers can chain transcription, summarisation and call tagging on one canvas, test each step and export the pipeline as code, with every step processed in Singapore

SINGAPORE, Oct. 21, 2026 /PRNewswire/ — Toku Ltd. (SGX: TKU), a Singapore-headquartered AI-powered customer experience (CX) platform, has launched Makimoto Flows (“Flows”), a visual builder within its open-source conversational AI initiative where developers assemble speech AI pipelines block by block and test each stage on a recorded call. Flows is now live at makimoto.ai.

On the Flows canvas, developers connect blocks to build a speech AI pipeline and test each step individually. The Transcribe block converts audio into text using Kawa, the Summarise block generates a topic and short summary from the transcript, and the Tags block classifies each call across seven categories, including customer sentiment. Developers can see how audio moves from transcription to analysis, and control how each stage connects and runs. Every block runs in Singapore, so audio, transcripts and the resulting analysis stay in-country.

The Chained Analysis starter template puts these blocks together in one click, and developers can adjust any block and rerun it to compare results. Each block maps to a Makimoto API endpoint, and any flow can be exported as ready-to-run Python code, so developers can take the same capabilities into their own code for applications such as call recaps and call triage.

“Developers should have control over how their voice AI works, from the models they use to the way each stage connects. That is the principle behind Makimoto. Flows puts the orchestration layer in front of them: they can build a pipeline, run a recorded call through it and see what each step produces before anything reaches their customers. Models will keep changing. The ability to compose them, and to know where they run, is what lasts,” said Thomas Laboulle, Founder and CEO at Toku.

Flows builds on the composable architecture Toku set out when it introduced Makimoto in April 2026, and takes the initiative beyond transcription. Kawa, released on schedule on 1 July 2026, established the transcription layer through a Singapore-hosted API; summarisation and tagging endpoints followed in September; Flows now lets developers compose them visually. Next, Makimoto plans to add audio preparation blocks, starting with noise filtering, giving developers more control over how recordings are processed before transcription.

By pairing open-source development with enterprise-grade deployment, Makimoto complements Toku’s existing customer experience platform and supports long-term innovation opportunities across the Group’s AI roadmap.

Developers can create a free account at makimoto.ai, open the Chained Analysis template and run a sample recording, or one of their own call recordings, through it; each account includes 1,000 free minutes. Feedback reaches the Makimoto team directly from the portal.

About Toku

Headquartered in Singapore, Toku Ltd. (SGX Catalist: TKU) is a cloud-native, AI-powered customer experience platform purpose-built for enterprises operating in complex, multi-market environments. With deep roots in the APAC region and an expanding global footprint, Toku’s modular 360° CX Platform orchestrates customer interactions across voice, chat, email and digital channels while managing regulatory, linguistic and infrastructure complexity at scale.

Built on end-to-end ownership of its technology stack, from carrier-grade connectivity to AI applications, Toku delivers enterprise-grade security, reliability and deployment flexibility in commercial cloud, private data centres and hybrid environments. Its AI capabilities include transcription, summarisation, sentiment analysis, conversation analytics and governed virtual agents, designed to integrate seamlessly with enterprise systems and customer data.

Trusted by leading enterprises and public-sector organisations, Toku helps organisations streamline operations, scale customer engagement and deliver consistent experiences in fragmented markets worldwide.

For more information about Toku, visit toku.co.

About Makimoto

Makimoto is Toku’s open-source initiative, operated through Makimoto Technology Pte Ltd, a wholly owned subsidiary of the Toku Group, dedicated to building composable conversational AI infrastructure for Asia-Pacific. Its releases include Makimoto Kawa, a Singapore-hosted transcription API; summarisation and tagging endpoints; and Makimoto Flows, a visual builder for composing speech AI pipelines. For more information about Makimoto, visit makimoto.ai.

Forward-Looking Statements

This press release contains forward-looking statements regarding Toku’s expansion plans, business strategy and planned product releases. These statements are based on current expectations and assumptions and are subject to risks and uncertainties that could cause actual results to differ materially. Toku undertakes no obligation to update these statements to reflect subsequent events or circumstances.

Sponsor’s Statement

Toku Ltd. (the “Company”) was listed on Catalist of the Singapore Exchange Securities Trading Limited (the “Exchange”) on 22 January 2026. The initial public offering of the Company was sponsored by PrimePartners Corporate Finance Pte. Ltd. (the “Sponsor”). This press release has been reviewed by the Sponsor. It has not been examined or approved by the Exchange and the Exchange assumes no responsibility for the contents of this press release, including the correctness of any of the statements or opinions made or reports contained in this press release. The contact person for the Sponsor is Ms. Ng Shi Qing, 16 Collyer Quay, #10-00 Collyer Quay Centre, Singapore 049318, sponsorship@ppcf.com.sg.

Investor Relations Contact:
investor.relations@toku.co

Developers and Partners:
contact@makimoto.ai  

View original content to download multimedia:https://www.prnewswire.com/apac/news-releases/toku-launches-makimoto-flows-a-visual-builder-for-speech-ai-pipelines-taking-its-open-source-initiative-beyond-transcription-302914906.html

SOURCE Toku Ltd.

Continue Reading

Technology

Conscious Spark LLC Launches Alphimiya® Neuro-Recalibration Framework Designed to Resolve C-Suite Revenue Plateaus

Published

on

By

New research-backed neuro-recalibration framework targets the autonomic nervous system’s threat response to managing high financial amounts, offering enterprise leaders a biological pathway to scaling.

ANTALYA, Turkey and ALBUQUERQUE, N.M., Oct. 21, 2026 /PRNewswire/ — Conscious Spark LLC, a research and advisory firm specializing in applied neuroscience for executive leadership, today announced the official launch of Alphimiya®, a proprietary C-suite neuro-recalibration framework designed to resolve corporate revenue plateaus by upgrading the biological capacity of enterprise decision-makers.

Developed to address the root causes of stalled enterprise growth, the Alphimiya® framework targets the human autonomic nervous system’s subconscious threat response to managing high financial amounts. When commercial leaders and CEOs attempt to scale past historical capital thresholds without recalibrating their stress response, the body’s natural survival mechanism triggers decision fatigue, strategic risk aversion, and systemic self-sabotage. Alphimiya® recalibrates this biological safety brake, enabling executive teams to hold, absorb, and scale larger financial volumes without physiological or operational friction.

“A corporate revenue plateau is rarely an operational or marketing failure; it is a biological safety brake embedded within executive leadership,” stated Dr. Ahmed Al-Nashi, Founder of Conscious Spark LLC. “When managing high financial amounts triggers an underlying physical stress response, the enterprise subconsciously contracts to remain in its perceived safe zone. Alphimiya® removes that biological friction, allowing C-level leaders to multiply revenue with calm, biological authority.”

The Alphimiya® framework restructures executive performance across three core operational pillars:

Sovereign Enterprise Scaling: Expands the nervous system’s tolerance for high-stakes capital, allowing leadership teams to scale revenue without experiencing executive burnout.

High-Value Deal Execution: Regulates autonomic stress responses during multi-million-dollar negotiations and volatile market entries, eliminating hesitation under pressure.

Restored Strategic Clarity: Removes chronic decision fatigue across C-suite teams, restoring mental focus and strategic presence inside and outside the boardroom.

By recalibrating the autonomic nervous system’s response to high capital exposure, Alphimiya® removes the subconscious biological brakes that lock corporate revenue at a standstill. Senior C-level executives and enterprise leadership teams seeking to evaluate their organization’s biological capacity can access the official executive briefing, case studies, and framework assessment directly at https://alphimiya.co/.

About Conscious Spark LLC

Conscious Spark LLC is a U.S.-registered firm specializing in executive education, training, and strategic performance consulting. Pioneering applied neuroscience for C-level leaders, founders, and commercial decision-makers, the firm utilizes its proprietary Alphimiya® methodology to enable leadership teams to recalibrate biological stress responses, resolve revenue ceilings, and build scalable corporations.

Media Relations Team
Conscious Spark LLC
Email: hello@consciousspark.online 
Website: https://alphimiya.co/

View original content to download multimedia:https://www.prnewswire.com/news-releases/conscious-spark-llc-launches-alphimiya-neuro-recalibration-framework-designed-to-resolve-c-suite-revenue-plateaus-302901454.html

SOURCE Conscious Spark LLC

Continue Reading

Technology

Daffodil Software Brings Multilingual Conversational AI to Aadhaar’s Udai Mascot

Published

on

By

GURUGRAM, India, Oct. 21, 2026 /PRNewswire/ — Daffodil Software showcased an AI-powered conversational experience featuring UIDAI’s Udai mascot at Aadhaar Samvaad 2026. Developed by Daffodil Software, the assistant is designed to help users access Aadhaar-related information through natural conversation, using official UIDAI as its reference knowledge base.

Daffodil Software has developed Udai, an AI-powered virtual mascot that helps users get clear, reliable answers about Aadhaar simply by talking to it. The assistant was showcased at Aadhaar Samvaad 2026, held in Kolkata on 29 September, coinciding with the 17th Aadhaar Day, where visitors watched it listen, respond, and gesture in real time in their own language.

For most people, questions about Aadhaar come up in daily life, and they usually need answers fast. Which documents do I need for an address change? How much does an update cost? How do I link Aadhaar to my bank account or mobile number? The answers exist, but finding them usually means working through long help pages and documents.

 Udai is designed to answer exactly these questions in a natural conversation, without anyone having to search through long help pages.

A conversation in the user’s own language

Udai speaks and understands 11 languages: Hindi, Tamil, Bengali, Telugu, Kannada, Malayalam, Marathi, Gujarati, Punjabi, Odia, and English. A user simply asks a question. Udai listens, works out the answer, and replies in the same language, with natural speech, matching lip movements and expressive hand gestures.

What sets Udai apart is how it is built. AI avatars rely on expensive, specialised graphics hardware to bring a face to life. Udai takes a simpler route. The character is created from pre-filmed footage, and its lip movements are matched to its speech in real time using lightweight processing that runs in a web browser.

The result is a smooth experience at 24 frames per second on ordinary servers, at a fraction of the usual cost per user. For a programme that serves hundreds of millions of people, that efficiency is what turns a nationwide rollout from an ambition into a practical plan.

“Our focus with Udai was to make Aadhaar-related information easier to access through natural conversation. Combining multilingual voice interaction with official reference content allowed our team to build an experience that is practical, approachable, and useful to users,” said Yogesh Agarwal, Founder and CEO, Daffodil Software.

Answers drawn only from official sources

The assistant uses official UIDAI material as its reference knowledge base: frequently asked questions, provisions of the Aadhaar Act, and government policy documents on Aadhaar services. It covers the topics users ask about most:

Enrolment and registrationAddress and demographic updatesFees, required documents and eligibilityeKYC and Virtual IDLinking Aadhaar with bank accounts, PAN and mobile numbersmAadhaar servicesGrievance redressal

Users don’t need to phrase their questions in any particular way. Udai understands everyday language, whether a question is spoken in English, Hindi, or asked in a mix of both, and finds the most relevant official information to answer it.

Built to be accurate, respectful, and secure

When a public service speaks directly to users, trust matters as much as convenience. Udai is protected by three layers of safeguards.

Accuracy first. Udai answers only from its verified knowledge base. Responses are grounded in a curated knowledge base of official UIDAI material. If a question falls outside Aadhaar, it guides the user back rather than offering an answer it cannot stand behind.

Respectful conversations. A screening layer catches abusive or offensive language in English, Hindi, and Hinglish before it reaches the assistant. Screening is designed to identify abusive language while supporting legitimate queries

Protection against misuse. Udai cannot be talked into abandoning its role, pretending to be someone else, revealing its internal setup, or answering beyond its approved scope. These checks work almost instantly, so users experience no delay.

What comes next?

Udai is planned to roll out in two phases.

In the first phase, the mascot will be placed in Aadhaar Centres. Visitors will be able to check information and understand processes on their own, such as which documents they need for an address change. This frees centre staff to focus on their core work instead of answering the same questions again and again.

In the second phase, Udai will come to the Aadhaar website and mobile app, taking the place of the current text-based chatbot, which was also built by Daffodil.

About Daffodil Software

Daffodil Software is a software engineering and AI solutions company serving businesses across industries. Its services span software consulting, product engineering, UI/UX design, AI/ML development, quality assurance, cloud and DevOps, and maintenance. The company serves sectors including healthcare, fintech, banking, technology, and digital commerce. Its client portfolio includes organizations such as the Reserve Bank of India, Mount Sinai Hospital, Maruti, Samsung, Pramerica Insurance, and Dangote Group. Daffodil Software has also been featured in industry research and recognition by Gartner, Everest Group, Zinnov, and Frost & Sullivan. For more information, visit https://www.daffodilsw.com

Media contact

Kunwar Pal Singh
media-relations@daffodilsw.com

View original content to download multimedia:https://www.prnewswire.com/in/news-releases/daffodil-software-brings-multilingual-conversational-ai-to-aadhaars-udai-mascot-302914965.html

Continue Reading

Trending