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Interactive Kiosk Market to Grow by USD 15.45 Billion from 2025-2029, Driven by Cashless Payment Adoption, with AI Impact on Market Trends – Technavio

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NEW YORK, Feb. 7, 2025 /PRNewswire/ — Report with market evolution powered by AI – The global interactive kiosk market  size is estimated to grow by USD 15.45 billion from 2025-2029, according to Technavio. The market is estimated to grow at a CAGR of almost 9%  during the forecast period. Increasing use of cashless payment is driving market growth, with a trend towards growing investment in smart cities. However, growing demand for tablet kiosks  poses a challenge. Key market players include Acante Solutions Ltd., Advanced Kiosk, Diebold Nixdorf Incorp., Embross, Frank Mayer and Associates Inc., IER SAS, KIS Ticket, Meridian Kiosks, Mitsogo Inc., NCR Voyix Corp., Olea Kiosks Inc., Posiflex Technology Inc., Pyramid Computer GmbH, RedyRef, Rosendahl Conceptkiosk AS, SITA, Source Technologies, Thales Group, and Vecna Technologies Inc..

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Forecast period

2025-2029

Base Year

2024

Historic Data

2019 – 2023

Segment Covered

End-user (Retail, Financial services, Travel and tourism, Healthcare, and Others), Component (Services, Hardware, and Software), and Geography (North America, APAC, Europe, Middle East and Africa, and South America)

Region Covered

North America, APAC, Europe, Middle East and Africa, and South America

Key companies profiled

Acante Solutions Ltd., Advanced Kiosk, Diebold Nixdorf Incorp., Embross, Frank Mayer and Associates Inc., IER SAS, KIS Ticket, Meridian Kiosks, Mitsogo Inc., NCR Voyix Corp., Olea Kiosks Inc., Posiflex Technology Inc., Pyramid Computer GmbH, RedyRef, Rosendahl Conceptkiosk AS, SITA, Source Technologies, Thales Group, and Vecna Technologies Inc.

Key Market Trends Fueling Growth

Interactive kiosks have become essential components of smart city projects due to their versatile functions. These devices facilitate various tasks such as check-ins, parking access, ticketing, information sharing, pathfinding, and bill payments. The deployment of interactive kiosks enhances the efficiency and quality of services offered while promoting better information sharing. The global trend of investing in smart cities to boost economy and improve citizens’ lifestyles is fueling the adoption of interactive kiosks. For instance, in 2019, Anbar, Iraq, and South Korean and American companies signed an MoU to build a smart city, and the Philippines constructed a new smart city called New Clark City in 2022, investing approximately USD14 billion. These initiatives, among others, underline the growing importance of interactive kiosks in the context of smart city infrastructure development. 

Interactive kiosks are trending in various industries, including clinics, administrative buildings, and retail stores. These innovative products offer self-service options for customers, reducing the need for human interaction in high-traffic areas. Clinics use integrated kiosks for patient record management, while cinemas allow customers to buy tickets. Airline booking kiosks are common at airports, and service companies utilize them for personnel scheduling. Adoption of interactive kiosks benefits both businesses and customers by reducing infrastructure expenses and offering user-friendly purchasing selections. Technology advancements, such as AI assistants and machine learning techniques, enhance the functionality of these informational gadgets. Leading companies like Compass Plus Technologies, Visa, and Mastercard, are investing in interactive kiosks for retail banking research. Self-checkout machines are also becoming standard in retail stores. SmartMatter’s digital signage and AI-assisted kiosks are revolutionizing offices, movie theatres, lodging establishments, and even ATMs. Overall, interactive kiosks offer numerous benefits, including convenience, efficiency, and cost savings. As technology continues to advance, we can expect to see even more innovative uses for these interactive gadgets. 

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Market Challenges

Tablet kiosks are gaining popularity among hotels, restaurants, and retailers as an alternative to traditional interactive kiosks. These tablet kiosks offer similar functionalities, such as check-in/check-out, bill payments, and food ordering. The adoption of tablet kiosks provides advantages like cost savings and mobility. In the foodservice industry, tablet kiosks are increasingly used in restaurants for ordering and bill payments. For instance, Tabletop Media LLC (Ziosk) partnered with Cerca Trova Restaurant Concepts LLC to provide tabletop tablets in 45 additional locations. New product launches, like Zebra Technologies Corp.’s CC6000 and CC600 self-service tablet kiosks, are driving market competition and increasing demand for tablet kiosks, potentially impacting the growth of the global interactive kiosk market.Interactive kiosks, including those from companies like SmartMatter and NCR Corporation, are revolutionizing various industries. In offices, airports, healthcare facilities, lodging establishments, and retail, these self-service solutions offer numerous benefits. AI assistants and digital signage enhance user experience, while machine learning techniques enable personalized interactions. Transaction technology advancements, such as those from Visa, Mastercard, and UnionPay, ensure secure payment processing. However, challenges persist. Cybersecurity, especially encryption technology advancements, is crucial for protecting user data. Self-service kiosk makers must address cyber threats to maintain trust. Long lines at public venues like airports and banks can be reduced with pay-per-use kiosks. In retail, interactive kiosks streamline processes, from gift registries to automated check-ins. Machine learning techniques can analyze online activity and software programs to offer customized recommendations. Standard PCs with internet connectivity are integral parts of these applications for multiple users. Despite these advancements, challenges remain. Integrating AI assistants and digital signage requires careful planning. ATMs and other transaction technology must be updated for compatibility. Public venues, like train stations, must ensure adequate internet connectivity. Visitor data gathering must comply with privacy regulations. The tourist experience can be enhanced with interactive kiosks, but they must be user-friendly and accessible. Overall, the possibilities are endless, and self-service kiosks are an essential part of our digital future.

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Segment Overview 

This interactive kiosk market report extensively covers market segmentation by

End-userRetailFinancial ServicesTravel And TourismHealthcareOthersComponentServicesHardwareSoftwareGeographyNorth AmericaAPACEuropeMiddle East And AfricaSouth America

1.1 Retail-  The retail segment holds a significant market share in the global interactive kiosk industry. In retail stores, these kiosks serve various purposes such as product browsing, in-store advertising, and check-out systems. Retailers benefit from interactive kiosks as they enhance customer experience through quicker information sharing and personalized experiences. Additionally, they help retailers understand customer behavior and purchase patterns by collecting data. Interactive kiosks also reduce labor costs and increase operational efficiency. Supermarkets, in particular, are major adopters due to their large floor spaces, which enable faster product location and shorter checkout lines. The growth of the global interactive kiosk market is driven by increasing investments in retail infrastructure. For instance, Western Beef’s installation of 20 new self-checkout systems underscores this trend. Interactive kiosks offer advantages over traditional signage, including customer interaction, centralized control, and superior design capabilities. Retailers use them to attract customers with product information and offers, and to improve operational efficiency. The expansion of supermarkets worldwide is expected to fuel market growth.

Download complimentary Sample Report to gain insights into AI’s impact on market dynamics, emerging trends, and future opportunities- including forecast (2025-2029) and historic data (2019 – 2023) 

Research Analysis

Interactive kiosks, powered by AI assistants, are revolutionizing various industries by enhancing the customer experience. These smart devices, combining digital signage and machine learning techniques, are increasingly found in offices, airports, healthcare facilities, lodging establishments, and public venues like train stations and shopping malls. They streamline processes, reduce long lines, and gather visitor data for more personalized services. In retail banking, ATMs are being upgraded with interactive kiosks to offer more than just cash withdrawals. Media & Entertainment and Healthcare sectors also benefit from these advanced technologies, offering self-service check-in and appointment scheduling. Integral parts of modern infrastructure, interactive kiosks are adopted by key players in the industry, including NCR Corporation, and financial giants like Visa, Mastercard, and UnionPay.

Market Research Overview

Interactive kiosks are transforming the way we interact with various industries, from offices to airports, healthcare facilities, lodging establishments, and retail stores. These intelligent information terminals, powered by AI assistants and digital signage, offer a user-friendly experience for multiple users. They are integral parts of high-traffic areas such as airports, train stations, and shopping malls, providing pay-per-use services like automated airport check-ins, ATMs, and self-service kiosks. Machine learning techniques enable personalized experiences, while transaction technology and encryption advancements ensure security. Self-service kiosks are an innovative solution for long lines and paperwork in public venues, offering benefits such as reduced infrastructure expenses, improved adoption, and enhanced possibilities for visitor data gathering and tourist experiences. From cinemas and clinic patient records to retail shops and administrative buildings, interactive kiosks are becoming an indispensable tool for businesses and services alike.

Table of Contents:

1 Executive Summary
2 Market Landscape
3 Market Sizing
4 Historic Market Size
5 Five Forces Analysis
6 Market Segmentation

End-userRetailFinancial ServicesTravel And TourismHealthcareOthersComponentServicesHardwareSoftwareGeographyNorth AmericaAPACEuropeMiddle East And AfricaSouth America

7 Customer Landscape
8 Geographic Landscape
9 Drivers, Challenges, and Trends
10 Company Landscape
11 Company Analysis
12 Appendix

About Technavio

Technavio is a leading global technology research and advisory company. Their research and analysis focuses on emerging market trends and provides actionable insights to help businesses identify market opportunities and develop effective strategies to optimize their market positions.

With over 500 specialized analysts, Technavio’s report library consists of more than 17,000 reports and counting, covering 800 technologies, spanning across 50 countries. Their client base consists of enterprises of all sizes, including more than 100 Fortune 500 companies. This growing client base relies on Technavio’s comprehensive coverage, extensive research, and actionable market insights to identify opportunities in existing and potential markets and assess their competitive positions within changing market scenarios.

Contacts

Technavio Research
Jesse Maida
Media & Marketing Executive
US: +1 844 364 1100
UK: +44 203 893 3200
Email: media@technavio.com
Website: www.technavio.com/

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Chef Robotics Physical AI Models Can Now Automate Baked Goods Packing

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SAN FRANCISCO, April 29, 2026 /PRNewswire/ — Chef Robotics, a leader in physical AI for the food industry, today announced that Chef robots can now automate tray assembly for baked goods packing. The application places baked products, such as burger buns, chocolate chip cookies, biscotti, butter cookies, biscuits, fortune cookies, granola bars, rusks, and shortbreads into trays and packaging containers before sealing.

Watch Chef robots in action.

Baked goods packing has historically been difficult to automate for high-mix production. Each item behaves differently on the production line—a granola bar compresses under the wrong grip, while a biscotti or rusk can crack if placed at the wrong angle. Surface textures range from glazed and smooth to crumbly and irregular, and strict presentation requirements leave little room for error. This variability has made it challenging for automation systems to reliably handle baked goods at production speeds, leaving food manufacturers dependent on manual labor and traditional bakery equipment.

To address this, Chef built its baked goods packing application on its existing piece-picking capability, which uses Chef’s AI-powered computer vision and physical AI models trained across diverse real-world production environments. This allows Chef robots to assess each item’s position, shape, and orientation in real time and determine how to pick the items from the pan and place them quickly and precisely without damaging them.

The baked goods packing application supports four distinct placement capabilities.

First, Chef’s vision system detects the angle at which each item sits in the pan and reorients it after picking, placing it on the tray at the exact angle required, regardless of its original position, enabling retail-ready presentation for SKUs that require precise angular placement.

Second, Chef robots can place multiple baked goods into the same packaging container in a single automated pass, completing full tray assembly without manual intervention.

Third, for packaging containers with multiple small compartments, Chef robots can precisely place items into each designated section, including multiple items in the same compartment, using Chef’s AI vision model to detect compartment positions and orientations in real time.

Fourth, Chef’s vision system identifies the exact center of each tray and places every item at a predefined offset from that center, ensuring a uniform, consistent arrangement across every pack regardless of how trays arrive on the conveyor.

For food manufacturers evaluating bakery systems and baked goods packaging automation, the application offers higher throughput, reduced labor dependency, and consistent presentation across shifts. The capability runs on Chef’s existing robotic hardware and software, allowing manufacturers to deploy it without requiring any changes to their production lines.

Chef’s baked goods packing application is available in the U.S., Canada, Germany, and the UK and is included as part of Chef’s robotics-as-a-service (RaaS) pricing model.

About Chef Robotics
Chef is the first company to have commercialized a scalable AI-driven food robotics solution. With over 104 million servings made in production, Chef leverages ChefOS, an AI platform for food manipulation, to offer a Robotics-as-a-Service solution that helps industry-leading food companies increase production volume and meet demand. Headquartered in San Francisco, CA, Chef aims to empower humans to do what humans do best by accelerating the advent of intelligent machines. Visit https://chefrobotics.ai to learn more.

View original content:https://www.prnewswire.com/news-releases/chef-robotics-physical-ai-models-can-now-automate-baked-goods-packing-302756923.html

SOURCE Chef Robotics

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Technology

Chef Robotics Physical AI Models Can Now Automate Baked Goods Packing

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on

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SAN FRANCISCO, April 29, 2026 /PRNewswire/ — Chef Robotics, a leader in physical AI for the food industry, today announced that Chef robots can now automate tray assembly for baked goods packing. The application places baked products, such as burger buns, chocolate chip cookies, biscotti, butter cookies, biscuits, fortune cookies, granola bars, rusks, and shortbreads into trays and packaging containers before sealing.

Watch Chef robots in action.

Baked goods packing has historically been difficult to automate for high-mix production. Each item behaves differently on the production line—a granola bar compresses under the wrong grip, while a biscotti or rusk can crack if placed at the wrong angle. Surface textures range from glazed and smooth to crumbly and irregular, and strict presentation requirements leave little room for error. This variability has made it challenging for automation systems to reliably handle baked goods at production speeds, leaving food manufacturers dependent on manual labor and traditional bakery equipment.

To address this, Chef built its baked goods packing application on its existing piece-picking capability, which uses Chef’s AI-powered computer vision and physical AI models trained across diverse real-world production environments. This allows Chef robots to assess each item’s position, shape, and orientation in real time and determine how to pick the items from the pan and place them quickly and precisely without damaging them.

The baked goods packing application supports four distinct placement capabilities.

First, Chef’s vision system detects the angle at which each item sits in the pan and reorients it after picking, placing it on the tray at the exact angle required, regardless of its original position, enabling retail-ready presentation for SKUs that require precise angular placement.

Second, Chef robots can place multiple baked goods into the same packaging container in a single automated pass, completing full tray assembly without manual intervention.

Third, for packaging containers with multiple small compartments, Chef robots can precisely place items into each designated section, including multiple items in the same compartment, using Chef’s AI vision model to detect compartment positions and orientations in real time.

Fourth, Chef’s vision system identifies the exact center of each tray and places every item at a predefined offset from that center, ensuring a uniform, consistent arrangement across every pack regardless of how trays arrive on the conveyor.

For food manufacturers evaluating bakery systems and baked goods packaging automation, the application offers higher throughput, reduced labor dependency, and consistent presentation across shifts. The capability runs on Chef’s existing robotic hardware and software, allowing manufacturers to deploy it without requiring any changes to their production lines.

Chef’s baked goods packing application is available in the U.S., Canada, Germany, and the UK and is included as part of Chef’s robotics-as-a-service (RaaS) pricing model.

About Chef Robotics
Chef is the first company to have commercialized a scalable AI-driven food robotics solution. With over 104 million servings made in production, Chef leverages ChefOS, an AI platform for food manipulation, to offer a Robotics-as-a-Service solution that helps industry-leading food companies increase production volume and meet demand. Headquartered in San Francisco, CA, Chef aims to empower humans to do what humans do best by accelerating the advent of intelligent machines. Visit https://chefrobotics.ai to learn more.

View original content:https://www.prnewswire.com/news-releases/chef-robotics-physical-ai-models-can-now-automate-baked-goods-packing-302756923.html

SOURCE Chef Robotics

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Air Products to Expand Industrial Gas Supply for Samsung Electronics’ Next-Generation Semiconductor Fab in South Korea

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New investment underscores the company’s long-term commitment to Korea and its leading role in the global semiconductor industry 

LEHIGH VALLEY, Pa., April 29, 2026 /PRNewswire/ — Air Products (NYSE:APD), a world-leading industrial gases company and serving Samsung globally, today announced it has been selected by Samsung to supply industrial gases for its new advanced semiconductor fab in Pyeongtaek, Gyeonggi Province, South Korea.

Under the agreement, Air Products will build, own and operate multiple state-of-the-art production facilities and a bulk specialty gas supply system to supply nitrogen, oxygen, argon, and hydrogen for Samsung’s new semiconductor fab. The new facilities are expected to come onstream in multiple phases from 2028 through 2030.

Air Products has a long track record of executing multiple phase expansions in Pyeongtaek to support Samsung’s growing manufacturing needs. This latest project represents Air Products’ largest investment to date in the semiconductor industry and will establish Pyeongtaek as the company’s single largest operations site globally supporting the electronics industry. 

“Air Products is honored to be selected once again by Samsung and to have their continued confidence as a trusted partner supporting their strategic growth plans,” said SR Kim, President, Air Products Korea. “This significant investment reinforces Air Products’ role as a leading global supplier to the semiconductor industry and underscores our long-standing commitment to supporting our strategic customers with safety, reliability, efficiency and excellent service.”

Air Products has served the global electronics industry for more than 40 years, supplying industrial gases safely and reliably to many of the world’s leading technology companies. The company has operated in Korea for more than 50 years and has established a strong position in electronics and manufacturing sectors.

About Air Products

Air Products (NYSE: APD) is a world-leading industrial gases company in operation for over 85 years focused on serving energy, environmental, and emerging markets and generating a cleaner future. The Company supplies essential industrial gases, related equipment and applications expertise to customers in dozens of industries, including refining, chemicals, metals, electronics, manufacturing, medical and food. As the leading global supplier of hydrogen, Air Products also develops, engineers, builds, owns and operates some of the world’s largest clean hydrogen projects, supporting the transition to low- and zero-carbon energy in the industrial and heavy-duty transportation sectors. Through its sale of equipment businesses, the Company also provides turbomachinery, membrane systems and cryogenic containers globally.

Air Products had fiscal 2025 sales of $12 billion from operations in approximately 50 countries. For more information, visit airproducts.com or follow us on LinkedInXFacebook or Instagram.

This release contains “forward-looking statements” within the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. These forward-looking statements are based on management’s expectations and assumptions as of the date of this release and are not guarantees of future performance. While forward-looking statements are made in good faith and based on assumptions, expectations and projections that management believes are reasonable based on currently available information, actual performance and financial results may differ materially from projections and estimates expressed in the forward-looking statements because of many factors, including the risk factors described in our Annual Report on Form 10-K for the fiscal year ended September 30, 2025 and other factors disclosed in our filings with the Securities and Exchange Commission. Except as required by law, we disclaim any obligation or undertaking to update or revise any forward-looking statements contained herein to reflect any change in the assumptions, beliefs or expectations or any change in events, conditions or circumstances upon which any such forward-looking statements are based.

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