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Interactive Kiosk Market to Grow by USD 15.45 Billion from 2025-2029, Driven by Cashless Payment Adoption, with AI Impact on Market Trends – Technavio

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NEW YORK, Feb. 7, 2025 /PRNewswire/ — Report with market evolution powered by AI – The global interactive kiosk market  size is estimated to grow by USD 15.45 billion from 2025-2029, according to Technavio. The market is estimated to grow at a CAGR of almost 9%  during the forecast period. Increasing use of cashless payment is driving market growth, with a trend towards growing investment in smart cities. However, growing demand for tablet kiosks  poses a challenge. Key market players include Acante Solutions Ltd., Advanced Kiosk, Diebold Nixdorf Incorp., Embross, Frank Mayer and Associates Inc., IER SAS, KIS Ticket, Meridian Kiosks, Mitsogo Inc., NCR Voyix Corp., Olea Kiosks Inc., Posiflex Technology Inc., Pyramid Computer GmbH, RedyRef, Rosendahl Conceptkiosk AS, SITA, Source Technologies, Thales Group, and Vecna Technologies Inc..

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Forecast period

2025-2029

Base Year

2024

Historic Data

2019 – 2023

Segment Covered

End-user (Retail, Financial services, Travel and tourism, Healthcare, and Others), Component (Services, Hardware, and Software), and Geography (North America, APAC, Europe, Middle East and Africa, and South America)

Region Covered

North America, APAC, Europe, Middle East and Africa, and South America

Key companies profiled

Acante Solutions Ltd., Advanced Kiosk, Diebold Nixdorf Incorp., Embross, Frank Mayer and Associates Inc., IER SAS, KIS Ticket, Meridian Kiosks, Mitsogo Inc., NCR Voyix Corp., Olea Kiosks Inc., Posiflex Technology Inc., Pyramid Computer GmbH, RedyRef, Rosendahl Conceptkiosk AS, SITA, Source Technologies, Thales Group, and Vecna Technologies Inc.

Key Market Trends Fueling Growth

Interactive kiosks have become essential components of smart city projects due to their versatile functions. These devices facilitate various tasks such as check-ins, parking access, ticketing, information sharing, pathfinding, and bill payments. The deployment of interactive kiosks enhances the efficiency and quality of services offered while promoting better information sharing. The global trend of investing in smart cities to boost economy and improve citizens’ lifestyles is fueling the adoption of interactive kiosks. For instance, in 2019, Anbar, Iraq, and South Korean and American companies signed an MoU to build a smart city, and the Philippines constructed a new smart city called New Clark City in 2022, investing approximately USD14 billion. These initiatives, among others, underline the growing importance of interactive kiosks in the context of smart city infrastructure development. 

Interactive kiosks are trending in various industries, including clinics, administrative buildings, and retail stores. These innovative products offer self-service options for customers, reducing the need for human interaction in high-traffic areas. Clinics use integrated kiosks for patient record management, while cinemas allow customers to buy tickets. Airline booking kiosks are common at airports, and service companies utilize them for personnel scheduling. Adoption of interactive kiosks benefits both businesses and customers by reducing infrastructure expenses and offering user-friendly purchasing selections. Technology advancements, such as AI assistants and machine learning techniques, enhance the functionality of these informational gadgets. Leading companies like Compass Plus Technologies, Visa, and Mastercard, are investing in interactive kiosks for retail banking research. Self-checkout machines are also becoming standard in retail stores. SmartMatter’s digital signage and AI-assisted kiosks are revolutionizing offices, movie theatres, lodging establishments, and even ATMs. Overall, interactive kiosks offer numerous benefits, including convenience, efficiency, and cost savings. As technology continues to advance, we can expect to see even more innovative uses for these interactive gadgets. 

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Market Challenges

Tablet kiosks are gaining popularity among hotels, restaurants, and retailers as an alternative to traditional interactive kiosks. These tablet kiosks offer similar functionalities, such as check-in/check-out, bill payments, and food ordering. The adoption of tablet kiosks provides advantages like cost savings and mobility. In the foodservice industry, tablet kiosks are increasingly used in restaurants for ordering and bill payments. For instance, Tabletop Media LLC (Ziosk) partnered with Cerca Trova Restaurant Concepts LLC to provide tabletop tablets in 45 additional locations. New product launches, like Zebra Technologies Corp.’s CC6000 and CC600 self-service tablet kiosks, are driving market competition and increasing demand for tablet kiosks, potentially impacting the growth of the global interactive kiosk market.Interactive kiosks, including those from companies like SmartMatter and NCR Corporation, are revolutionizing various industries. In offices, airports, healthcare facilities, lodging establishments, and retail, these self-service solutions offer numerous benefits. AI assistants and digital signage enhance user experience, while machine learning techniques enable personalized interactions. Transaction technology advancements, such as those from Visa, Mastercard, and UnionPay, ensure secure payment processing. However, challenges persist. Cybersecurity, especially encryption technology advancements, is crucial for protecting user data. Self-service kiosk makers must address cyber threats to maintain trust. Long lines at public venues like airports and banks can be reduced with pay-per-use kiosks. In retail, interactive kiosks streamline processes, from gift registries to automated check-ins. Machine learning techniques can analyze online activity and software programs to offer customized recommendations. Standard PCs with internet connectivity are integral parts of these applications for multiple users. Despite these advancements, challenges remain. Integrating AI assistants and digital signage requires careful planning. ATMs and other transaction technology must be updated for compatibility. Public venues, like train stations, must ensure adequate internet connectivity. Visitor data gathering must comply with privacy regulations. The tourist experience can be enhanced with interactive kiosks, but they must be user-friendly and accessible. Overall, the possibilities are endless, and self-service kiosks are an essential part of our digital future.

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Segment Overview 

This interactive kiosk market report extensively covers market segmentation by

End-userRetailFinancial ServicesTravel And TourismHealthcareOthersComponentServicesHardwareSoftwareGeographyNorth AmericaAPACEuropeMiddle East And AfricaSouth America

1.1 Retail-  The retail segment holds a significant market share in the global interactive kiosk industry. In retail stores, these kiosks serve various purposes such as product browsing, in-store advertising, and check-out systems. Retailers benefit from interactive kiosks as they enhance customer experience through quicker information sharing and personalized experiences. Additionally, they help retailers understand customer behavior and purchase patterns by collecting data. Interactive kiosks also reduce labor costs and increase operational efficiency. Supermarkets, in particular, are major adopters due to their large floor spaces, which enable faster product location and shorter checkout lines. The growth of the global interactive kiosk market is driven by increasing investments in retail infrastructure. For instance, Western Beef’s installation of 20 new self-checkout systems underscores this trend. Interactive kiosks offer advantages over traditional signage, including customer interaction, centralized control, and superior design capabilities. Retailers use them to attract customers with product information and offers, and to improve operational efficiency. The expansion of supermarkets worldwide is expected to fuel market growth.

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Research Analysis

Interactive kiosks, powered by AI assistants, are revolutionizing various industries by enhancing the customer experience. These smart devices, combining digital signage and machine learning techniques, are increasingly found in offices, airports, healthcare facilities, lodging establishments, and public venues like train stations and shopping malls. They streamline processes, reduce long lines, and gather visitor data for more personalized services. In retail banking, ATMs are being upgraded with interactive kiosks to offer more than just cash withdrawals. Media & Entertainment and Healthcare sectors also benefit from these advanced technologies, offering self-service check-in and appointment scheduling. Integral parts of modern infrastructure, interactive kiosks are adopted by key players in the industry, including NCR Corporation, and financial giants like Visa, Mastercard, and UnionPay.

Market Research Overview

Interactive kiosks are transforming the way we interact with various industries, from offices to airports, healthcare facilities, lodging establishments, and retail stores. These intelligent information terminals, powered by AI assistants and digital signage, offer a user-friendly experience for multiple users. They are integral parts of high-traffic areas such as airports, train stations, and shopping malls, providing pay-per-use services like automated airport check-ins, ATMs, and self-service kiosks. Machine learning techniques enable personalized experiences, while transaction technology and encryption advancements ensure security. Self-service kiosks are an innovative solution for long lines and paperwork in public venues, offering benefits such as reduced infrastructure expenses, improved adoption, and enhanced possibilities for visitor data gathering and tourist experiences. From cinemas and clinic patient records to retail shops and administrative buildings, interactive kiosks are becoming an indispensable tool for businesses and services alike.

Table of Contents:

1 Executive Summary
2 Market Landscape
3 Market Sizing
4 Historic Market Size
5 Five Forces Analysis
6 Market Segmentation

End-userRetailFinancial ServicesTravel And TourismHealthcareOthersComponentServicesHardwareSoftwareGeographyNorth AmericaAPACEuropeMiddle East And AfricaSouth America

7 Customer Landscape
8 Geographic Landscape
9 Drivers, Challenges, and Trends
10 Company Landscape
11 Company Analysis
12 Appendix

About Technavio

Technavio is a leading global technology research and advisory company. Their research and analysis focuses on emerging market trends and provides actionable insights to help businesses identify market opportunities and develop effective strategies to optimize their market positions.

With over 500 specialized analysts, Technavio’s report library consists of more than 17,000 reports and counting, covering 800 technologies, spanning across 50 countries. Their client base consists of enterprises of all sizes, including more than 100 Fortune 500 companies. This growing client base relies on Technavio’s comprehensive coverage, extensive research, and actionable market insights to identify opportunities in existing and potential markets and assess their competitive positions within changing market scenarios.

Contacts

Technavio Research
Jesse Maida
Media & Marketing Executive
US: +1 844 364 1100
UK: +44 203 893 3200
Email: media@technavio.com
Website: www.technavio.com/

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Raytron Industrial Launches TN660 and TN463 Thermal Cameras for Dynamic Testing and Continuous Condition Monitoring

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YANTAI, China, Oct. 22, 2026 /PRNewswire/ — Raytron Industrial today announced the launch of two new products: the TN660 High Frame Rate Fixed-Mount Thermal Camera and the TN463 Fixed-Mount Thermal Camera. Both offer 640 × 512 imaging with synchronized image and temperature data. The TN660 delivers full-frame 120 Hz acquisition for moving targets and transient thermal processes, while the TN463 provides 60 Hz imaging for routine inline inspection and continuous equipment monitoring.

Full-Resolution Imaging for Different Process Speeds

Featuring a 12 μm uncooled VOx detector, the TN660 achieves 120 Hz at its native resolution without windowing, preserving spatial detail and scene coverage. Frames are approximately 8.33 ms apart, helping engineers examine rapid heating, cooling, and short-duration thermal events in research, industrial automation, and transportation applications.

The TN463 uses the same detector resolution and pixel pitch. Its 60 Hz output supports routine production cycles and long-term temperature trend analysis. To accommodate different installation requirements, the TN463 offers 6.9 mm, 9.1 mm, 19 mm, and 25 mm lenses, while the TN660 is available with 9.1 mm and 25 mm lenses.

From Event-Triggered Capture to Synchronized Analysis

Both cameras support hardware and software triggering to coordinate acquisition with equipment actions. An external signal through the I/O (input/output) interface can initiate capture at a defined process stage. For example, a heat-press start signal can trigger the TN660 to record the thermal sequence, reducing unnecessary recording and review work.

Synchronized output pairs temperature readings with corresponding thermal images. Raytron Industrial’s TI Studio software supports simultaneous preview and analysis of up to four cameras, with temperature and temperature-rise alarms to flag abnormal conditions. Engineers can review recordings, examine and export historical temperature curves, and generate reports, linking equipment events with thermal data for further analysis.

Temperature Measurement and System Integration

Both models measure temperatures from −20°C to 150°C and 100°C to 650°C, with an accuracy of ±2°C or ±2% of the reading, whichever is greater. Ethernet and USB connectivity support data acquisition, while compatibility with industrial protocols such as Modbus TCP allows temperature data to be incorporated into existing control and monitoring systems.

With a choice of 60 Hz and 120 Hz imaging, the TN463 and TN660 allow users to match thermal acquisition to their process requirements, from continuous equipment monitoring to dynamic testing.

For Further Information

Email: sales@raythink-tech.com
Website: https://www.raythink-tech.com/

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4SiGHT Supply Chain Group Welcomes Joanne Strong as Senior Vice President, Delivery Excellence and Innovation

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Industry-recognized WMS leader and AI-driven delivery innovator joins 4SiGHT to lead delivery as one of North America’s largest dedicated Manhattan Active® implementation partners accelerates its growth

WAYNE, N.J., Oct. 22, 2026 /PRNewswire-PRWeb/ — 4SiGHT Supply Chain Group, one of North America’s largest dedicated Manhattan Associates implementation partners, today announced the appointment of Joanne Strong as Senior Vice President of Delivery Excellence and Innovation. Strong joins the executive leadership team and will lead all client delivery across the firm.

4SiGHT has built something rare in its 18 years of operations: deep Manhattan expertise, exceptional talent, industry reputation, singular focus on Manhattan Associates, and a culture that puts client success at the center of everything it does.

The appointment comes during a year of rapid growth for 4SiGHT. Now in its 18th year, the firm has grown to more than 70 full-time associates in 2026 and continues to add Manhattan Active® talent across its warehouse, labor, transportation, and organizational change management practices. Strong’s newly created role is dedicated to ensuring that this growth is matched by an uncompromising standard of quality across every engagement.

“Delivery is our product. Every go-live, every client reference, and every renewal comes down to how well we execute,” said Frank Camean, President and CEO of 4SiGHT. “As 4SiGHT scales, we made a deliberate decision to put a senior executive in charge of one thing: the quality, consistency, and continuous improvement of how we deliver for our clients. Joanne has built and led delivery organizations at real scale, she knows the Manhattan Associates platform from the inside, and she has a proven record of innovation to make implementations faster and more predictable. Joanne is exactly the leader our clients deserve as we enter our next chapter. We are all honored and excited to have her join the team and can’t wait to see what the future brings.”

Strong brings more than a decade of experience with Manhattan Associates and enterprise warehouse management. She most recently served as WMS Practice Lead, directing a multimillion-dollar WMS practice that delivered supply chain transformation programs for Fortune 500 companies in retail, consumer products, and life sciences.

A recognized voice in the supply chain industry, Strong delivered keynote addresses at the 2025 Stratify Executive Forum and at Parcel Forum 2026, has been a featured panelist at MODEX, and has appeared on The New Warehouse and Bloomberg’s Talking Transports podcasts. She holds a B.B.A. in Management Information Systems from the University of Georgia’s Terry College of Business.

“4SiGHT has built something rare in its 18 years of operations: deep Manhattan expertise, exceptional talent, industry reputation, singular focus on Manhattan Associates, and a culture that puts client success at the center of everything it does,” said Strong. “The depth of Manhattan knowledge and real-world implementation experience across the organization is truly unique in the industry. My focus is on elevating an already outstanding client experience by combining that expertise with proven delivery practices, innovative methodologies, implementation accelerators, AI-enabled tools and capabilities. We have an incredible opportunity to help clients achieve faster outcomes, greater confidence in execution, and long-term business value. I’m honored to join the team at such a pivotal moment in its growth and excited for what we will accomplish together.”

About 4SiGHT Supply Chain Group

4SiGHT specializes in supply chain software implementations, with a primary focus on the Manhattan Associates product suite of applications. Our seasoned professionals average more than 19 years of experience helping companies across all industries solve their distribution, fulfillment, and transportation challenges. Together with our strategic partners, our collective team includes more than 100 associates. No other firm in North America brings this depth of Manhattan Active® expertise, and we look forward to expanding our team with additional talent in the months ahead. As a testament to the value our clients place on our expertise, experience, and integrity, 4SiGHT has received multiple industry awards. For more information, please visit 4sight.com or email us at in4mation@4sight.com.

Media Contact

Jenae Cahanes, 4SiGHT Supply Chain Group, 1 9734350025, jenae.cahanes@4sight.com, 4sight.com

LinkedIn

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UL Research Institutes Releases New Report Defining Roadmap for Next-Generation Wildfire Risk Intelligence

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New findings identify critical gaps and opportunities in wildfire risk modeling to strengthen community protection

COLUMBIA, Md., Oct. 22, 2026 /PRNewswire/ — As destructive wildfires increasingly threaten communities across the globe, a new report from UL Research Institutes’ Fire Safety Research Institute examines the strengths and limitations of current wildfire risk models and provides a roadmap for more comprehensive wildfire risk intelligence.

“Wildfire Risk Modeling Evaluation Findings and Community Perspectives” details findings from the 2026 Wildfire Risk Modeling Exercise, a first-of-its-kind collaborative effort that evaluated a diverse set of wildfire risk models using common scenarios and datasets. The exercise included approximately 20 organizations across academia, government, national laboratories, nonprofits, and the private sector.

For fire service leaders, emergency managers, and public safety officials, the report provides a practical framework for evaluating which modeling capabilities are best suited to specific community needs and decisions. Applied effectively, these tools can help practitioners identify where risk is greatest, prioritize mitigation investments, strengthen evacuation and preparedness planning, and make more informed decisions before, during, and after a wildfire.

“The Wildfire Risk Modeling Exercise was a convergent test and evaluation of the diverse models available to characterize wildfire risk today. These results revealed broader insights about the state of the science, prioritized gaps, and the investments needed to advance wildfire risk intelligence,” said Rebecca Harned, principal research scientist for Fire Safety Research Institute and the report’s lead author. “The findings provide a critical foundation for shaping the next decade of research, innovation, and operational capability. This report also serves as an important resource for local and state fire service and public safety agencies, providing an evidence-based framework for selecting wildfire risk modeling capabilities and applying them effectively to assess and manage community risk.”

Key Findings From the Wildfire Risk Modeling Exercise

The results from the exercise demonstrate that no single model can capture the full complexity of wildfire risk, nor should one be expected to. Instead, the report identifies an opportunity to build a new generation of wildfire risk intelligence by connecting complementary models, datasets, and scientific approaches. Doing so can help close critical gaps between modeling wildfire hazard and understanding what ultimately matters to communities — which people, property, and assets are at risk, why they are vulnerable, what the consequences could be, and which actions can most effectively reduce those risks.

To realize that vision, the report recommends building an interoperable modeling ecosystem spanning the full wildfire risk assessment pathway, from ignition and landscape fire spread through structure exposure, community impacts, and economic consequences. It also calls for stronger shared core data and standards, improved transparency and explainability, expanded decision-support tools, and greater use of ensemble modeling. Together, these advances could transform wildfire modeling from a collection of specialized capabilities into an integrated risk intelligence framework that better supports decisions before, during, and after wildfire events.

About the Fire Safety Research Institute

UL Research Institutes’ Fire Safety Research Institute advances fire science and fire safety knowledge to reduce risk, save lives, and protect property. We conduct rigorous research, outreach, and education in collaboration with the fire service, fire safety professionals, policymakers, communities, and an international network of partners. Together, we develop tools, resources, and strategies that improve fire safety outcomes worldwide. To learn more, visit fsri.org. Follow Fire Safety Research Institute on Instagram, Facebook, and LinkedIn.

About UL Research Institutes

UL Research Institutes is a nonprofit research organization dedicated to advancing public safety through scientific discovery. Since 1894, our research has advanced our mission toward a safer, more secure, and sustainable future. Focused on global risks from fire mitigation and air quality to safe energy storage and digital privacy, we conduct rigorous independent research, analyze safety data, and partner with experts to uncover and act on existing and emerging risks to human safety. Discover more at UL.org.

About the Exercise

The 2026 Wildfire Risk Modeling Exercise was designed as an open, collaborative and non-competitive effort. Each model submission was evaluated by multiple reviewers through two complementary evaluation streams: science and technical evaluation and user and practitioner evaluation. Participating organizations applied their models to standardized scenarios representing wildland, wildland-urban interface, and urban environments, with results evaluated by scientific experts and operational practitioners. The exercise was designed not to rank models, but to identify their strengths, limitations, and opportunities for integration.

For more information and to read the full report, visit FSRI.org.

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