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Zain Bahrain Honored with Best-Connected Customer Experience Award by IST Networks & Genesys

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RIYADH, Saudi Arabia, Feb. 24, 2025 /PRNewswire/ — Zain Bahrain, a leading telecommunications and technology provider in the region, has been recognized with the Best-Connected Customer Experience Award by IST Networks and Genesys at LEAP 2025. This prestigious award acknowledges Zain Bahrain’s commitment to delivering an exceptional customer experience through seamless, omnichannel engagement and cutting-edge technology.

Zain Bahrain’s commitment to innovation and customer-centricity is evident in its adoption of Genesys Cloud Contact Center, delivering a seamless, omnichannel experience across digital and social platforms. By integrating HiveCFM, Alterian, Brightmetrics, and Konnect Insight, the company has streamlined operations, enhanced customer feedback management, and optimized service delivery.

This dedication to excellence was recognized in the Telecommunications Regulatory Authority (TRA) report, naming Zain Bahrain the best mobile operator in complaint resolution experience, further reinforcing its leadership in customer satisfaction.

Zain Bahrain is dedicated to delivering cutting-edge telecommunications and technological solutions while prioritizing customer satisfaction, anticipating future customer needs and digital excellence. Through continuous innovation, advanced network capabilities, and a strong commitment to sustainability, Zain Bahrain empowers individuals and businesses with seamless connectivity and transformative digital experiences.

By embracing the latest technologies and an omnichannel approach, the company ensures personalized, efficient, and future-ready customer interactions, reinforcing its position as a leader in Bahrain’s telecom and information technology industry.

Abdulla Salmeen, Zain Bahrain Chief Customer Care Officer, commented, “At Zain Bahrain, our unwavering commitment to exceptional customer experience is driven by our customer-centric strategy. This strategy is deeply rooted in listening to the evolving needs of our customers, fostering long-term relationships, and providing quality service.  We are proud to be honored with the Best-Connected Customer Experience Award. As we continue to prioritize our customers through omnichannel engagement and cutting-edge technology, we are committed to enhancing every aspect of the customer journey. Our aim is to continuously improve, offering a future-focused experience that empowers our customers every step of the way.”

Partnering with IST Networks, Zain Bahrain seamlessly integrated cutting-edge CX technologies to enhance efficiency and engagement. The tailored implementation ensured a smooth transition, aligning with strategic goals for maximum impact. By moving to a cloud-based infrastructure, Zain Bahrain improved accessibility, sustainability, and business continuity—reinforcing its commitment to delivering reliable, high-quality customer experiences.

Zaid Shaban, Country Sales Manager at IST Networks, stated “Zain Bahrain consistently drives customer experience excellence by surpassing expectations through innovation. Their customer-centric approach and omnichannel engagement reinforce their commitment to delivering best-in-class experiences that transform the way they connect with customers.

In a rapidly evolving digital landscape, Zain Bahrain remains at the forefront of customer experience excellence, Zain Bahrain’s forward-thinking strategy and adoption of Genesys Cloud have redefined customer engagement, enabling seamless interactions, optimized operations, and enhanced agent performance. By consolidating multiple systems into a unified, omnichannel platform, Zain Bahrain has strengthened its ability to deliver personalized, connected, and efficient customer experiences.

About Zain Bahrain: 

Zain Bahrain, a telecommunications and technology industry innovator focused on enhancing customer experience, was awarded a mobile telecom license on 22 April 2003 and commenced commercial operations on 28 December 2003. The operation promptly placed the Kingdom of Bahrain on the world telecom map through the introduction of many mobile technology innovations that continue to this day with nationwide high-speed 4G LTE and 5G services being offered through the Kingdom’s most advanced mobile network. Zain Bahrain, listed on the Bahrain Bourse (Ticker: ZAINBH), is part of Zain Group, a leading telecommunications operator across the Middle East and Africa, which provides mobile voice and data services to 52 million active customers as of September 30, 2023. With a commercial presence in seven countries, Zain operates in Kuwait, Bahrain, Iraq, Jordan, Saudi Arabia, Sudan, and South Sudan. In Morocco, Zain has a 15.5% stake in ‘INWI,’ through a joint venture. For more information, please email info@bh.zain.com  or visit: www.bh.zain.com

About IST:

IST Networks, the leading Customer Experience (CX) Technology Systems Integrator in the Middle East, is renowned for its array of advanced CX solutions. Our comprehensive portfolio includes Contact Center solutions, Conversational AI, Unified CXM platforms, AI-powered social media management, alongside in-depth analytics and feedback mechanisms. In addition, our integrated CX consultancy services cover CX Maturity Assessment, operating model redesign, platform assessment and design, workforce optimization, business process engineering, and analytics & insights, all aimed at bolstering customer experience strategies. Acknowledged for our innovation and exemplary service, IST Networks has garnered numerous industry awards. Our dedication to leading the CX technology domain is evident in our continuous efforts to offer cutting-edge solutions and consultancy, enhancing customer experiences across the board. Visit: www.istnetworks.com

About Genesys:

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-Powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit www.genesys.com.

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EA Automatic Announces Next Generation Intelligent Trading Solutions Built for Performance, Precision, and Long-Term Growth

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Redefining algorithmic trading through personalized strategies, AI-enhanced systems, and expert human oversight

LONDON, April 29, 2026 /PRNewswire/ — In today’s fast-moving financial landscape, where market conditions shift in seconds and opportunities are often measured in milliseconds, traders and investors are increasingly turning to technology to stay competitive. EA Automatic has officially announced the launch and expansion of its intelligent automated trading solutions, designed to deliver precision, adaptability, and performance without sacrificing strategic control.

Positioned at the intersection of advanced technology and real-world trading expertise, EA Automatic is setting a new standard in algorithmic trading. The company offers more than just trading bots. It delivers fully integrated trading systems built around the individual goals, risk tolerance, and long-term ambitions of each client.

At its core, EA Automatic is driven by a simple but powerful philosophy. Automation alone is not enough. True success in trading comes from combining intelligent systems with informed human decision-making. This belief has shaped every aspect of the company’s platform, resulting in solutions that go beyond execution to deliver meaningful, consistent performance.

A Personalized Approach to Automated Trading

One of the defining features of EA Automatic is its commitment to customization. In an industry where many platforms rely on rigid, one-size-fits-all models, EA Automatic takes a fundamentally different approach.

Every investor is unique. Financial goals, risk appetite, and investment timelines vary widely from one individual to another. Recognizing this, EA Automatic designs and deploys trading strategies that are tailored specifically to each client’s profile.

Whether the objective is steady monthly income, capital preservation, or aggressive growth through higher risk strategies, the platform adapts accordingly. By aligning each system with clearly defined goals, EA Automatic ensures that clients are not simply participating in the market but doing so with purpose and direction.

This level of personalization is further enhanced through smart diversification. Rather than relying on a single strategy or market condition, EA Automatic spreads risk intelligently across multiple approaches. This creates a more stable trading environment and helps protect capital even during periods of volatility.

Advanced Technology Built on Real Trading Insight

The EA Automatic platform is the result of more than two and a half years of focused development. During this time, the company has worked to integrate cutting-edge artificial intelligence with practical trading knowledge gained from real market experience.

The result is a system that does not rely solely on algorithms but uses AI to enhance decision-making. Automation handles the speed and efficiency required for modern trading, executing trades with precision and consistency. At the same time, human expertise remains a critical component of the process.

A dedicated team of professional traders continuously monitors performance, evaluates market conditions, and adjusts strategies as needed. This dynamic approach allows the platform to respond to changes in real time while maintaining a structured and disciplined trading framework.

By combining machine efficiency with human oversight, EA Automatic delivers a balanced solution that minimizes emotional decision-making while retaining the flexibility needed to adapt in unpredictable markets.

A Strong Focus on Risk Management and Stability

In an environment where many trading services focus on rapid gains and unrealistic promises, EA Automatic takes a more disciplined and transparent approach. The company places risk management at the center of its strategy development process.

Rather than promising overnight success, EA Automatic emphasizes consistency, structure, and long-term sustainability. Every system is built on proven methodologies designed to reduce unnecessary exposure and protect client capital.

Key risk management principles are embedded into each strategy, including controlled position sizing, diversified asset allocation, and continuous performance monitoring. These elements work together to create a trading experience that prioritizes stability without sacrificing growth potential.

By removing emotional bias and guesswork from the equation, EA Automatic enables clients to engage with the market in a more rational and controlled manner. This structured approach is particularly valuable in volatile conditions, where impulsive decisions can lead to significant losses.

Ongoing Support and a Clear Path to Growth

EA Automatic understands that successful trading is not just about technology. It is also about support, guidance, and transparency. Clients are not left to navigate the platform on their own. Instead, they gain access to a complete trading ecosystem designed to support long-term success.

From initial onboarding to ongoing strategy adjustments, the EA Automatic team works closely with clients to ensure that their systems remain aligned with their evolving goals. This continuous support helps build confidence and allows investors to focus on growth rather than day-to-day market fluctuations.

The company’s commitment to clarity and communication further strengthens this relationship. Clients receive insights into how their strategies operate, what factors influence performance, and how adjustments are made in response to changing conditions.

This level of engagement transforms the trading experience from a passive process into a guided journey, where clients are empowered with both tools and understanding.

Redefining What Automated Trading Means

As automation becomes increasingly common in the financial world, the distinction between basic tools and intelligent systems is becoming more important. EA Automatic is leading this shift by redefining what automated trading can and should be.

Instead of offering standalone bots, the company delivers comprehensive solutions that integrate strategy, technology, and expertise. This approach ensures that clients are not simply executing trades but participating in a structured and well-managed investment process.

By focusing on personalization, advanced technology, and disciplined risk management, EA Automatic is creating a model that is both scalable and sustainable. It is a model designed not for short term speculation but for long term financial growth.

About EA Automatic

EA Automatic is a London-based financial technology company specializing in intelligent automated trading solutions. With a focus on combining artificial intelligence with real trader expertise, the company develops customized algorithmic strategies tailored to individual investment goals and risk profiles.

Built over more than two and a half years of development, the EA Automatic platform emphasizes precision, adaptability, and risk management. Clients benefit from continuous monitoring, expert oversight, and a structured approach designed to deliver consistent results over time.

EA Automatic is committed to helping investors navigate the complexities of modern financial markets with confidence, clarity, and control.

Contact:
EA Automatic
Website https://ea-automatic.com
Email support@ea-automatic.com

Watch the video: Clinton & David Interview [EA Automatic Review]

Photo – https://mma.prnewswire.com/media/2969575/EA_Automatic.jpg

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SOURCE EA Automatic

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New Blog Series from Commercial Credit Group (CCG) Helps Businesses Make Smarter Equipment Financing Decisions for Long-Term Growth

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CHARLOTTE, N.C., Apr. 29, 2026 /PRNewswire/ — Drawing on more than two decades of working alongside equipment owners across industries and economic cycles, Commercial Credit Group (CCG) has launched a new thought leadership series focused on the real‑world lessons that shape resilient, growth‑oriented businesses.

The five‑part blog series, Lessons From Over 20 Years of Equipment Financing, draws from the experiences of CCG’s leadership team as they’ve partnered with equipment owners across industries and economic cycles. Rather than focusing on short-term market trends, the series delivers real-world insights that help companies evaluate financing strategies, avoid common pitfalls, and align equipment investments with long-term business goals.

For companies considering equipment purchases, expansion, or refinancing, the series provides perspective on:

How successful equipment owners structure financing decisions to support cash flow and growth

Common mistakes that can limit flexibility or create risk over time

Proven principles that hold up across changing markets, interest rate environments, and business cycles

“After more than 20 years of financing equipment through multiple market cycles, we’ve seen firsthand that while the market evolves, the fundamentals of lending and responsible growth haven’t changed,” said CEO and founder, Dan McDonough. “This series is designed to help equipment-focused businesses make smarter decisions today that still serve them years down the road.”

The series is particularly relevant for owners, executives, and finance leaders in construction, transportation, manufacturing, and waste industries who want to better understand how financing choices impact operational flexibility and long-term performance.

The Lessons From Over 20 Years of Equipment Financing series is now available on the CCG website. Readers are encouraged to explore the full series to gain practical insights drawn directly from decades of real-world financing experience.

About Commercial Credit Group Inc.:

Commercial Credit Group Inc., a wholly owned subsidiary of Commercial Credit, Inc., is an independent commercial finance company that provides equipment loans and leases to small and mid-sized businesses in the construction, fleet transportation, machine tool, manufacturing, and waste industries. The company’s sales force is located throughout North America. Since its inception in 2004, CCG has originated over $8 billion in equipment loans and leases. CCG is headquartered in Charlotte, NC. For more information, please visit www.commercialcreditgroup.com.

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SOURCE Commercial Credit Group Inc.

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Frost & Sullivan Institute Announces Visionary Leadership Best Practices Recognition and This Year’s Honorees

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SAN ANTONIO, April 29, 2026 /PRNewswire/ — The Frost & Sullivan Institute (FSI) is pleased to unveil this year’s recipients of the Visionary Leadership Best Practices Recognition. These individuals exemplify purpose-driven leadership, bold innovation, and measurable impact aligned with FSI’s mission to inspire solutions that advance Education, Environment, Healthcare, Human Rights, Infrastructure, Security, and Economic Progress.

These distinguished leaders have demonstrated exceptional commitment to creating long-term, systemic impact, whether through pioneering environmental solutions, transforming access to education or healthcare, improving social infrastructure, or advancing community well-being.

“At the Frost & Sullivan Institute, we believe change accelerates when we recognize and celebrate those who lead with courage and clarity. This year’s honorees remind us that visionary leadership is not just about bold ideas but about creating meaningful outcomes that uplift people and communities,” said David Frigstad, Executive Director, Frost & Sullivan Institute.  

Our evaluation process is grounded in a best practices framework, assessing nominees across three parameters namely Impact, Innovation, and Implementation. A panel of experts conducts a structured review, followed by benchmarking and consensus-building to ensure fairness, credibility, and alignment with FSI’s seven global priority areas. The final honorees represent leaders whose work shows clear, sustained, and scalable impact.

The list of visionary leaders for 2026 includes:

Aadith Moorthy

Ai-jen Poo

Aki Ra

Akshay Saxena

Alex Kelly

Alex Stephany

Aline Sara

Amira Yahyaoui

Ana Bella Estévez Jiménez de los Galanes

Andrew Bastawrous

Anna Luísa Beserra Santos

Anna‑Lena von Hodenberg

Anshu Gupta

Anshu Sharma

Asma Mansour

Atul Gawande

Barbara Mutabazi

Barbarita Lara

Blaise Judja-Sato

Boyan Slat

Brigitha Faustin

Bruce Schneier

Catalina Escobar

Colette Pichon Battle

Connor Schoen

Diana Johanna Willemina Theresia Nijboer

Dr Mihai Ranete

Dr. Abhay Bang

Dr. Alex Dehgan

Dr. Devi Shetty

Dr. Katrin Schuhen

Dr. Peter Rohloff

Dr. Rebecca Onie

Dr. Rebecca Richards-Kortum

Dr. Tan See Leng

Dr. Tererai Trent

Esra’a Al Shafei

Esther Kimani

Esther Olalude

Fábio Luiz de Oliveira Rosa

Faith Kuya

Fatemah (Fatema) Alzelzela

Feliciano Reyna

Gillian Henker

Harish Hande

Hasina Kharbhih

HH Sheikha Intisar AlSaba

Irene Mbari‑Kirika

Jairo Trad

Jason Ballard

Javier Goyeneche

Jay Chaudhry

Jayshree Satpute

About Frost & Sullivan Institute

The Frost & Sullivan Institute (FSI) is a non-profit organization dedicated to utilizing business practices to address global priorities. The genesis of the institute goes back to the vision of either creating or becoming part of a solution that addresses threats to humanity. The Institute has identified strategic imperatives for transformation and believes that we can truly accelerate innovation to zero. To learn more about FSI, visit www.frostandsullivaninstitute.org

About Frost & Sullivan

For six decades, Frost & Sullivan has been world-renowned for its role in helping investors, corporate leaders, and governments navigate economic changes and identify disruptive technologies, Mega Trends, new business models, and companies to action, resulting in a continuous flow of growth opportunities to drive future success. Contact us: Start the discussion.

Media Contact:

Bivechana Gautam
Email: Bivechana.gautam@frost.com

Related Links:
www.frost.com
www.frostandsullivaninstitute.org

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SOURCE Frost & Sullivan

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