ARLINGTON, Texas, Feb. 25, 2025 /PRNewswire/ — The ProMRO team is proud to announce our sponsorship of the PBExpo 2025 in Miami, Florida at the Miami Beach Convention Center on February 27 and 28th booth #747.
This event is an opportunity to discover the numerous advantages of ProMRO, our maintenance, repair, and overhaul aviation software (MRO) that is integrated with PartsBase. Visit Clients First in Booth #747 to gain valuable insights into resolving your MRO industry challenges with automated solutions. The booth is located across from the PartsBase booth.
The aviation industry continues to tighten its safety standards and compliance regulations. While airlines are tasked with maintaining their aircraft, they frequently depend on smaller MRO shops for assistance. Unfortunately, these businesses often encounter challenges due to outdated, manual, or disconnected MRO and accounting software systems. At Clients First, we recognize these hurdles and have created a complete solution to tackle them directly. Our ProMRO solution is crafted to streamline MRO operations, enhancing efficiency and ensuring compliance at every stage.
ProMRO provides an affordable, modern, user-friendly, and integrated system for managing the complexities of aviation MRO companies.
Aviation Features Include:
Complete CRM, Job Costing, Distribution & FinanceOne system to prospect, sell, service & moreAircraft history ready for reporting & referenceFull serial number trackingUnlimited usersMove your current data using our Easy ImportAbility to download the FAA Aircraft registry database so all aircraft information is on handGenerate FAA 8130-3 automatically for specified partsIntegration with PartsBase and more…
ProMRO Aviation Success Story with STS Aviation Group
STS Aviation Group (STS) provides aircraft technician staffing services, engineering and DER (Designated Engineering Representatives) support service, aircraft component and supply chain management, and line maintenance services for on-the-ground aircraft. Since 1985 the company has more than quadrupled its size to $230 million in revenue with 500 employees. STS are leaders in the MRO industry because they automate business processes with solutions like ProMRO Aviation. ProMRO Aviation enables STS to meet the ever-increasing needs of the extremely complex aerospace industry. The company operates in the U.S., UK, Canada, Mexico, and Ireland with over 40 locations and continues to grow!
The Challenges
Lack of Integration – STS tried to use multiple applications to handle the various tasks that required manually typing information into each disconnected program. This duplicate data entry wasted time, added the element of human error and hurt overall productivity. Quotes were created in one system, inventory was housed in another, and timekeeping required a third system. There was also a 4th software solution for checking tools in and out. Reporting was a nightmare and required exporting and importing data into spreadsheets.
The executive team knew they could be more efficient if all STS data were housed in one system. They set out to find a new solution, but the options were not a good fit, and other aviation-focused software was cost-prohibitive.
Expensive Options – There are alternatives out there, but most large ERP packages are designed for airlines and not the MRO industry.
The Solution
Fortunately, Clients First has over 20 years of experience in the aviation industry and developed ProMRO which helps STS Aviation with their specific automation requirements. STS Aviation needed a central check-in system so mechanics and engineers could clock in the various tasks they worked on in a day, a process that needed to be connected to a specific project, plane type, and invoice. They needed a flexible system so mechanics could add information about non-routine items, and time spent could be allocated correctly to specific tasks. This is just one example of the many requirements addressed with the ProMRO Aviation solution integrated with Acumatica Cloud ERP.
“Not only do those large packages run in the multi-millions, but they also take $2 million to $6 million to implement. Those airline applications typically only cover the front office,” says Rob Wire, Vice President of Information Technology, STS Aviation
Competitive Advantages for Future Growth
Shop Floor Efficiency with Kiosks and Barcodes – Mechanics and engineers became more efficient with ProMRO Aviation. The system reduced the number of trips walking back and forth from the shop to the planes. Mechanics, supervisors, and inspectors scan their badges at a Kiosk (or mobile app), automatically displaying tasks to complete, inspect and view upcoming projects. A notification is automatically sent to a supervisor when a repair item is complete. Once the supervisor notes it is correct, it automatically flows to the inspector and so on. Mechanics also use the Kiosk to check tools in and out and check a tool’s calibration. The system is integrated with Centrik for certification tracking. It takes preventative measures if, for example, a mechanic who only works on Boeing Co. planes has been accidentally assigned to an Airbus. Additionally, the system tracks parts used against inventory.
Scalability – Clients First is helping roll out ProMRO-integrated software for Aviation to additional locations. The following key benefits will enable future growth:
Acquired all-in-one, tightly integrated ERP system Acumatica Cloud ERP combined with ProMRO Aviation with maintenance, repair, and overhaul aviation functionalityGained real-time reporting with customizable dashboards
Saved time, eliminated importing and exporting data
Gained customized project templates, eliminated manual, error-prone data entryGained critical business insight into billable hours and operations
Significantly streamlined operational processes with integrated MRO software
Our Clients First team of MRO experts will be at the PBExpo 2025 show to help you achieve optimal MRO efficiency in your business. Contact us to schedule a demo.
Visit our new rebranded website.
About Clients First Business Solutions
Founded in 2003, Clients First Business Solutions is a trusted provider of ERP software implementation, support, and training services. With offices across the United States, Clients First helps businesses of all sizes implement ERP solutions tailored to their unique needs. The company specializes in Acumatica cloud ERP and Microsoft Dynamics 365, offering solutions in manufacturing, supply chain management, MROs, aviation, project accounting, field service, and industrial repairs. Clients First’s US-based development team is dedicated to delivering timely, customized solutions and exceptional customer support.
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SOURCE Clients First Business Solutions
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