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Whatfix Unveils ScreenSense: An AI Technology to Shape the Next Frontier of Digital Adoption

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As the leading pure-play Digital Adoption Platform (DAP), the company marks significant growth in 2024

SAN JOSE, Calif., and BANGALORE, India, Feb. 27, 2025 /PRNewswire/ — Whatfix, the global leader in Digital Adoption Platforms (DAP), today introduced ScreenSense, an innovative AI technology that powers the next generations of its product suite—DAP, Mirror, and Product Analytics. Built on a Computer Use model trained to understand and interact with graphical user interfaces (GUIs) like humans, ScreenSense applies enterprise business knowledge to enhance digital workflows, making tasks more efficient and intuitive.

ScreenSense leverages patented algorithms to create next-gen digital experiences that are more intuitive to the end-user and also evolve with technology changes. Its capabilities include advanced element and context detection, precise segmentation, behavioral intelligence, and inference generation.

“At the heart of the userization approach is ScreenSense, a next-generation suite of patented technologies, that fuels Whatfix’s products to empower organizations in accelerating digital adoption, enhancing user experiences, and delivering maximum ROI from their transformation efforts,” says Sharath Hari N, Vice President at Everest Group.

“ScreenSense is the core of our AI-driven digital adoption strategy. It leverages our patented innovations to simplify enterprise technology adoption,” said Khadim Batti, CEO and Co-Founder of Whatfix. “As AI reshapes how users and enterprises interact with software, ScreenSense is enabling Whatfix to ensure digital adoption is more intuitive, scalable, and impactful in helping businesses drive productivity and ROI from their technology investments.”

Gina Smith, Ph.D., Research Director at IDC, said, “The integration of agentic AI amplifies DAP capabilities… When thoughtfully administered, DAPs can accelerate AI adoption and ensure organizations can achieve (the) full value of their software investments.”

2024 Highlights of Whatfix’s Achievements:

A Year of Milestones and Growth
2024 was marked by significant milestones that underscore the unmatched innovation at Whatfix and the trust of its customers.

38% YoY revenue growth, with a 150% EBITDA improvement since 2022, reflecting strong market demand and financial discipline.12 new Fortune 500 customers spanning industries such as BFSI, Manufacturing, Retail, and Technology.111% Net Revenue Retention (NRR) for enterprises, demonstrating deeper integration and customer trust.

As noted by Morten Rye Christensen, Vice President, Infrastructure & Operations, Semler Gruppen, “Whatfix has been instrumental in improving user adoption, engagement, and productivity across our platforms. Their AI-driven solutions and user-centric design have created a seamless experience for our users. Our collaboration with Whatfix is making digital tools accessible and intuitive for everyone – We’re transforming how our teams and customers interact with technology. Rather than wrestling with complex systems, we’re prioritizing empowerment and adoption, enabling faster, smoother processes where anyone can jump in, learn, and get more done effortlessly.”

He added, “The new AI capabilities offer smart, context-sensitive support, further simplifying workflows and making digital experiences even more engaging. We believe that when technology is as simple and intuitive as it is powerful, everyone wins—and that’s exactly what our partnership with Whatfix is delivering. Whatfix’s innovative approach and commitment to user experience have made them an invaluable partner for us.”

Driving Innovation & Expanding Leadership

In 2024, Whatfix expanded its capabilities. It introduced new AI-powered features, DAP on OS, and Mobile SDK 2.0, further elevating business impact and efficiency.

New Whatfix AI Capabilities: Whatfix introduced new AI-driven features across DAP, Mirror, and Product Analytics. “Ask Whatfix AI” – a GenAI-powered conversational analytics interface enables business users and citizen analysts to access engagement and usage insights using a simple chat interface. AI-powered sentiment analysis provides users with quicker and more actionable insights from user feedback surveys – an existing DAP feature.Whatfix for AI-Adoption: Whatfix is investing heavily in capabilities to enable its customers to improve their AI adoption. It empowers customers to drive AI co-pilot awareness and educate users about AI co-pilot adoption best practices within enterprises. By enabling IT stakeholders to track co-pilot usage, identify adoption challenges, and optimize AI implementation and rollout plans, it ensures that enterprises can accelerate the ROI of their AI investments.DAP on OS: Launched as a desktop companion, DAP on OS streamlines employee communication with desktop alerts, simplifies learning across applications, and ensures quick access to information for seamless productivity in enterprises.Mirror: In 2024, Mirror gained strong market traction as many of Whatfix’s existing and new customers—including several Fortune 500s across BFSI, Manufacturing, Retail, and Technology—chose it as their preferred application simulation environment.Product Analytics: Whatfix was recognized as a Representative Vendor by Gartner for Product Analytics. As a top choice for enterprise analytics, 25% of its new customers were Global 2000 companies. New capabilities added by the product include the Adoption Health Dashboard, which enables CIOs and Digital Transformation teams to gain a comprehensive view of their tech stack’s adoption and usage.DAP on Mobile: With the launch of Mobile SDK 2.0, Whatfix DAP Mobile empowers customers to resolve issues faster and deliver exceptional in-app experiences while reducing reliance on development teams for minor updates. Whatfix also gained its 6th patent for “Inspect Element Framework For Building Mobile DAP Content” from the US Patent Office.

Solidifying Category Leadership in Digital Adoption
In 2024, Whatfix cemented its category leadership with top industry accolades for AI-driven innovation, enterprise impact, and sustainability:

ISG Paragon Awards: Innovation Award winner with Sophos.Gartner’s Voice of the Customer: The only Customer’s Choice vendor in DAP.Forrester Wave (Q4 2024): Leader in AI/ML, analytics, and product architecture, earning the highest Strategy score.IDC MarketScape: Worldwide DAP 2024: Leader, recognized for mobile, desktop adoption, AI innovation, and personalization.Everest Group: Leader & Star Performer for the fifth consecutive year.Deloitte Fast 500: Top-ranked DAP for four years running.EcoVadis: Bronze Medal, placing in the top 35% globally for sustainability.

Whatfix also received the 2025 G2 Best Software Awards as the Best Software Companies in India last week and was yet again recognized as a leader in Gartner’s Voice of the Customer in 2025 for DAP.

Whatfix continues to define the future of digital adoption, setting the industry benchmark for AI-powered transformation. The company is building a strong DAP community with its Whatfix University, which certified 5,500+ professionals as yet, upskilling the leaders of tomorrow.

Expanding Partnerships & Industry Reach
Whatfix strengthened its global ecosystem by adding 11 new partners, including Temenos, Deloitte (India), Capgemini, and Indra Consulting Philippines, expanding its network to 125+ partners across key industries. Strategic collaborations with GSIs like Deloitte, Wipro, and LTIMindtree, along with regional partners such as BIP, Genpact, and NNIT, further reinforced its position as a trusted enterprise partner.

Whatfix Accelerates Global Expansion, Industry Focus, and GenAI Integration in 2025

Backed by $125M in Series E funding, Whatfix is strengthening its leadership in North America, Europe, and APAC while expanding into high-growth markets in the Middle East and Southeast Asia. The company is deepening its presence in Insurance, Pharma & Life Sciences, and Banking and Financial Services alongside a strategic push into the Public sector. With a focus on market expansion and profitability, Whatfix is driving organic growth and strategic acquisitions while advancing ‘userization’ with GenAI-powered innovations to enhance user experiences and boost productivity.

About Whatfix
Whatfix is advancing the “userization” of application technology, by empowering companies to maximize the ROI of digital investments across the application lifecycle. Powered by GenAI, Whatfix’s product suite includes a digital adoption platform, simulated application environments for hands-on training, and no-code application analytics.  Whatfix enables organizations to drive user productivity, ensure process compliance, and improve user experience of internal and customer-facing applications. With seven offices across the US, India, UK, Germany, Singapore, and Australia, Whatfix supports 700+ enterprises, including 80+ Fortune 500s like Shell, Microsoft, Schneider Electric, and UPS Supply Chain Solutions. Backed by investors such as Warburg Pincus, Softbank Vision Fund 2, Dragoneer, Peak XV Partners, Eight Roads, and Cisco Investments, software clicks with Whatfix. For more information, visit the Whatfix website.

Media Contact
Danielle Scotto
whatfix@luminapr.com 

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DEKRA Korea to Acquire Global Product Service, Strengthening Consumer Electronics Testing and Certification Capabilities in Korea

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GIMHAE-SI, South Korea, April 20, 2026 /PRNewswire/ — DEKRA, a leading global provider of testing, inspection, and certification services, today announced it has signed a definitive agreement to acquire Global Product Service Co., Ltd (GPS), a prominent South Korean company renowned for its expertise in consumer electronics product testing and certification.

This strategic acquisition will significantly enhance DEKRA Korea’s capabilities within the rapidly growing consumer electronics sector, bringing together DEKRA’s global network and comprehensive service portfolio with GPS’s deep-rooted local knowledge and decades of experience serving South Korea’s leading manufacturers.

GPS has established a strong reputation for its in-depth technical expertise and unwavering commitment to quality, particularly within the consumer electronics market. For many years, GPS has been a trusted partner to major South Korean electronics companies, providing testing and certification services that ensure product safety, performance, and compliance with international standards.

The successful acquisition is a result of the strong collaboration and commitment from both DEKRA and GPS. Key representatives who participated in the signing, embodying this collaboration, were Dr. Kilian Aviles, Executive Vice President of DEKRA Group and Head of Asia Pacific Region; Ming Sheng, Vice President of Automotive Testing, DEKRA China; Young Seok Lee, CEO of Global Product Service Co., Ltd; and Seong Su Kim, Director of Global Product Service Co., Ltd.

“We are thrilled to welcome Global Product Service Co., Ltd to the DEKRA family,” said Dr. Kilian Aviles, Executive Vice President of DEKRA Group and Head of Asia Pacific Region. “This acquisition represents a significant milestone in our growth strategy in South Korea. GPS’s deep understanding of the local market, combined with their specialized expertise in consumer electronics, perfectly complements DEKRA’s global strengths. Together, we will offer unparalleled testing and certification solutions to our clients, empowering them to bring innovative and reliable products to market with greater speed and confidence.”

The integration of GPS into DEKRA Korea will leverage synergies in technology, talent, and market reach. This will enable DEKRA to further support South Korean manufacturers as they navigate complex global regulatory landscapes and strive for excellence in product development and quality assurance. Clients can expect a seamless transition and continued access to the high-quality services they have come to rely on from both organizations.

Young Seok Lee, CEO of Global Product Service Co., Ltd commented, “Joining forces with DEKRA is an exciting opportunity for GPS. DEKRA’s global reach and extensive resources will allow us to expand our service offerings and better serve our existing and future clients. We are confident that this partnership will create significant value for the South Korean consumer electronics industry, providing enhanced support and innovation.”

About DEKRA

For more than 100 years, DEKRA has been a trusted name in safety. Founded in 1925 with the original goal of improving road safety through vehicle inspections, DEKRA has grown to become the world’s largest independent, non-listed expert organization in the field of testing, inspection, and certification. Today, as a global partner, the company supports its customers with comprehensive services and solutions to drive safety and sustainability forward—fully aligned with DEKRA’s anniversary motto, “Securing the Future.” In 2024, DEKRA generated revenue of 4.3 billion euros. Around 48,000 employees are providing qualified and independent expert services in approximately 60 countries across five continents. DEKRA holds a Platinum rating from EcoVadis, placing it among the top 1% of the world’s most sustainable companies.

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BLUETTI Showcases Integrated PAYGO Energy Solution at Canton Fair, Expanding Partnership Opportunities in Africa

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GUANGZHOU, China, April 20, 2026 /PRNewswire/ — From April 15-19, 2026, at the 139th Canton Fair, clean energy innovator BLUETTI presented an integrated Pay-As-You-Go (PAYGO) solution that combines digital distribution tools with off-grid energy products, as the company expands its presence in emerging markets, particularly across Africa.

The solution brings together BLUETTI’s proprietary BLUETTI GO platform and a range of PAYGO-enabled solar home systems, reflecting a broader shift in the industry from standalone hardware sales to more structured distribution and financing models.

PAYGO has gained traction in regions where upfront costs remain a key barrier to energy access. By enabling installment-based payments and remote device management, the model allows consumers to access electricity services with lower initial investment, while offering distributors greater visibility into repayment and asset performance.

BLUETTI GO serves as a centralized platform for distributors, integrating sales tracking, inventory control, credit profiling, payment overdue tracking, risk monitoring, and operational analysis. These features are designed to help partners operate more efficiently and support long-term business planning in PAYGO-driven markets.

The company’s product lineup includes entry-level solar home systems such as the P80(battery capacity 76.8Wh), to African Star (battery capacity 1728Wh), designed for basic electricity needs, as well as the higher-capacity Home Star (battery capacity 2kWh-5kWh) series for off-grid household energy storage. These systems can be deployed independently or bundled with appliances such as televisions, fans, and lighting equipment.

As demand for decentralized energy solutions grows across Africa, supported by both public and private investment in renewable infrastructure, PAYGO models are playing a larger role in bridging the gap between energy access and affordability. 

Driven by product breakthroughs and innovative business practices, BLUETTI has been enlarging its footprint in the region in recent years. The company operates across more than 40 African countries, supported by local teams and pilot programs, including a Nigerian initiative launched in 2020 that has expanded into a network of branded retail outlets.

About BLUETTI

Founded in 2013, BLUETTI is a leading global provider of energy storage solutions, specializing in home solar batteries, portable power stations, and solar generators. Through initiatives like the LAAF (Lighting Africa Affordable Financing program), BLUETTI aims to power 1 million African families in off-grid areas. Today, it serves over 3.5 million users in 140+ countries and regions. Learn more: https://bluetti.com/

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Moomoo Pioneers the Era of Agentic Investing with Launch of Moomoo API Skills

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The first AI-powered API Skills that turn trading ideas into execution — no coding required

KUALA LUMPUR, Malaysia and SINGAPORE, April 15, 2026 /PRNewswire/ — Moomoo today announced the launch of Moomoo API Skills, its AI-powered capability that enables investors to execute sophisticated trading strategies using natural language — marking a major leap in making institutional-grade tools accessible to all.

This breakthrough positions Moomoo at the forefront of a new era of investing, where anyone with an idea can turn it into action — without writing a single line of code.

A First-of-Its-Kind Breakthrough in Investor Accessibility

For years, advanced trading capabilities such as algorithmic strategies, real-time automation, and multi-market data access have long been limited to professional traders.

Moomoo API Skills removes this barrier.

Investors can now describe their strategy in plain language, from technical signals to execution conditions, and have it translated into live or simulated trades instantly.

“This is the first time Wall Street-level trading capability is made truly accessible through everyday language,” said Robin Xu, Group Senior Partner & Senior Vice President, Futu Holdings. “We are not just simplifying trading tools — we are redefining who gets to use them.”

From Tools to Trading Assistants

Moomoo API Skills introduces a new paradigm of agentic investing, where AI acts as an execution partner rather than a passive tool.

Instead of navigating complex systems, investors can:

Describe their strategyLet AI translate it into execution logicMonitor and respond to markets in real time

This effectively creates an always on trading assistant, enabling faster and more structured decision making.

Institutional Capabilities Made Accessible

Built on Moomoo’s Open API ecosystem, the capability provides:

Zero code strategy executionGlobal market access across US, Singapore, Hong Kong SAR, Japan, and moreReal time monitoring and automated triggers

At the same time, Moomoo maintains strong control and security through its local-first architecture powered by Moomoo OpenD, where:

Data remains on the user’s local environmentExecution requires user confirmationExposure to third party risks is reduced

Closing the Execution Gap

Today’s investors are not short of information, but often face challenges in executing consistently and efficiently. Moomoo API Skills is designed to close this gap by simplifying how strategies are expressed and carried through. It also strengthens Moomoo’s ecosystem, including Moo Academy, MooveNetwork and the Option Playbook, enabling a seamless journey from learning to execution.

“The challenge today is no longer access to information, but the ability to act on it effectively,” said Xu.
“Moomoo API Skills helps investors translate intent into structured action while keeping them fully in control.”

Pioneering the Next Phase of Investing

The launch reflects a broader shift in investing, from tool based platforms to intent driven systems. With Moomoo API Skills, investors can define what they want to achieve, while intelligent systems handle how it is executed. This creates a more direct and structured path from idea to action, allowing investors to focus on strategy rather than operational complexity.

“We believe the next phase of investing is agentic — where investors define their intent and intelligent systems help carry out strategies. With Moomoo API Skills, investors can turn their ideas into structured strategies that can be tested and executed seamlessly within a single environment. Our focus is on enabling this in a way that enhances decision-making while keeping investors fully in control, bringing a more intuitive and accessible approach to strategy-driven investing,” said Xu.

About Moomoo

Moomoo is a leading global investment and trading platform dedicated to empowering investors with user-friendly tools, data, and insights. Our platform is designed to provide essential information and technology, enabling users to make well-informed investment decisions. With advanced charting tools, pro-level analytical features, Moomoo evolves alongside our users, fostering a dynamic community where investors can share, learn, and grow together.

Founded in the US, Moomoo has expanded its global presence to serve investors across multiple markets, including Singapore, Australia, Japan, Canada, Malaysia, and New Zealand. As a subsidiary of a Nasdaq-listed company, Moomoo is trusted by more than 29 million investors worldwide and has earned recognition from leading financial institutions and publications for its innovation and reliability.

For more information, please visit Moomoo’s official website at www.moomoo.com

Disclaimers

The contents herein do not constitute an offer, solicitation or recommendation to invest in any capital market products. Investors should understand the risks involved in relation to the products and services, conduct their own risk assessment and seek professional advice, where necessary. Investors should compare and consider the fee, charges and costs involved. Past performance is not indicative of future performance.

This document has not been reviewed by the Securities Commission Malaysia. Please refer to the Advertisement Disclaimer on our website.

Investments in capital market products involve risk. Full disclaimers at www.moomoo.com/sg/support/topic5_510. This advertisement has not been reviewed by the Monetary Authority of Singapore.

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