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RevSpring Announces Let’s Talk™ – An AI-Powered Virtual Voice Agent for Patients

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2 years ago

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Enhances Patient Engagement and Expands Self-Service Options While Reducing Demand for Contact Center Agent Support

NASHVILLE, Tenn., March 3, 2025 /PRNewswire/ — RevSpring, the leading provider of healthcare engagement and payment solutions, today announced Let’s Talk™—an always-available virtual agent that seamlessly handles inbound calls from patients—answering frequently asked questions and intelligently routing patients to the right department or self-service capabilities. By managing routine inquiries and directing calls efficiently, Let’s Talk frees up staff to focus on more complex patient inquiries that require their assistance.

Healthcare contact centers can be overwhelmed with routine calls, leading to long hold-times and patient frustration, and live support is often limited to business hours. Let’s Talk provides a conversational way for patients to get answers to their questions when it’s convenient for them, without ever having to wait to talk to a real person.

“We are excited to introduce Let’s Talk to help healthcare organizations make better, faster connections with patients who prefer to communicate with them by phone,” said Kristen Jacobsen, RevSpring vice president of omnichannel engagement. “With more than 20 years of experience helping patients make payments, honor their appointments, and interact by phone, RevSpring understands patients and the nuances of automating phone interactions in healthcare. We believe Let’s Talk will be the natural choice for healthcare organizations looking for the best possible patient experience and the highest call handling rates.”

Let’s Talk is RevSpring’s answer to more natural automated phone interactions that providers need and patients want. It combines deep industry knowledge with conversational automation, ensuring high conversion rates and minimal transfers. Delivering a consistent experience across voice and other digital channels through a full suite of intelligent OmniChannel engagement solutions, RevSpring provides healthcare organizations with the broadest set of capabilities to enhance patient engagement and operational efficiency.

A recent survey conducted by YouGov on behalf of RevSpring revealed that patients prefer using their healthcare provider’s AI tools, such as chatbots and automated phone systems, for common tasks if they believe AI could provide faster service than speaking with a staff member by phone. Among other findings, a third of patients favor AI over long phone wait times, providing an opportunity to increase calls handled after hours and without agent assistance.

“RevSpring uses scoring and behavioral intelligence to understand when to offer the right digital technology at the right time for the right patient,” added Jacobsen. “The insight to drive those personalized experiences is what will continue to set RevSpring patient engagement solutions, like Let’s Talk, apart.”

Let’s Talk empowers healthcare organizations with a seamless, AI-driven experience that answers more patient questions and resolves more calls within a single interaction. The solution helps healthcare organizations alleviate staffing challenges, operational inefficiencies, and higher costs, differentiating their brand with exceptional patient engagement services. It helps patients with access to support when it’s convenient for them, expands self-service capabilities, and breaks down language barriers, given the power of conversational AI to support multiple languages through technology.

Let’s Talk is available for healthcare organizations today who want to provide 24/7 access to frequently asked questions, route calls to the right departments or use RevSpring’s automated voice services, such as automated payments, prescription refills, surveys and more. RevSpring will also craft automated solutions based on the Let’s Talk conversational AI technology for provider-specific call-handling use cases.

RevSpring will showcase Let’s Talk at HIMSS 2025, booth 4435.

About RevSpring
RevSpring leads the market in healthcare engagement and payment solutions that inspire patients to participate in and pay for their healthcare. We’ve built Engage IQ™, the industry’s only connected patient engagement suite designed to coordinate patient interactions from pre-care to post-care to payment. RevSpring’s intelligent, holistic platform puts patient understanding at the center of one connected personal experience, allowing providers to fully optimize patient satisfaction, data accuracy, staff efficiency and financial outcomes. The company’s OmniChannel communications and payment solutions are backed by intelligence, analytics, contextual messaging and user experience best practices. RevSpring earned Best in KLAS® in Patient Financial Engagement in 2025, Best in KLAS® in Patient Communications in 2024 and was rated #1 for Most New Capabilities in Patient Engagement by KLAS in 2023. To learn more, visit revspringinc.com/healthcare. Follow RevSpring on LinkedIn and X (formerly Twitter).

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SOURCE RevSpring

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Kontron Launches Two New KBox F-Series Industrial Computers To Bring Greater Flexibility and Scalability to Industrial Edge Computing

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47 minutes ago

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October 21, 2026

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TAIPEI, Oct. 21, 2026 /PRNewswire/ — Kontron, a leading global provider of IoT/Embedded Computing Technology (ECT), expands its KBox F-Series with the KBox F-203-RPS and KBox F-204-RPS, two compact industrial computers designed to address diverse requirements in intelligent Industry 4.0, edge computing and industrial IoT applications.

Both systems are powered by 12th, 13th or 14th Gen Intel® Core™ i9/i7/i5/i3 S-Series socket-type processors with a TDP of up to 65 W and support up to 96 GB DDR5 memory, providing a scalable computing foundation for demanding industrial applications requiring flexible performance configuration and long-term deployment.

The KBox F-203-RPS offers two LAN configurations with either two or four GbE ports, allowing customers to select the connectivity level that best fits their applications. The dual-LAN configuration provides an efficient solution for general industrial computing, equipment control and edge applications, while the four-LAN configuration offers additional network connectivity for applications involving multiple devices or network segments, such as machine vision, industrial automation and IoT gateways.

For applications requiring greater system expandability, the KBox F-204-RPS provides one PCIe x16 or two PCIe x8 expansion slots, offering the flexibility to integrate graphics, networking, AI acceleration or other add-on cards according to specific application requirements. With support for up to four 2.5-inch SATA HDDs/SSDs, it also provides extensive storage scalability for data-intensive workloads. These capabilities make the KBox F-204-RPS particularly suitable for industrial edge computing, machine vision, video processing and applications requiring additional functionality or large local data storage.

Together, the KBox F-203-RPS and KBox F-204-RPS enable customers to select the configuration that best matches their requirements, from a slimmer, network-focused industrial computer to a highly expandable edge computing platform.

To learn more about KBox F-203-RPS and KBox F-204-RPS, refer to https://www.kontron.com/en/products/kbox-f-203-rps/p301099 and https://www.kontron.com/en/products/kbox-f-204-rps/p311867.

About Kontron

At Kontron, we champion IoT and Industry 4.0, by creating secure, state-of-the-art solutions that span hardware, software and services. Our approach speeds market entry, reduces the cost of ownership, and offers longevity, ensuring our role as your trusted partner in the integration of smart technologies. For more information, please visit www.kontron.com, dial +886-2-2799-2789 or email SalesAsia@kontron.com.

View original content to download multimedia:https://www.prnewswire.com/apac/news-releases/kontron-launches-two-new-kbox-f-series-industrial-computers-to-bring-greater-flexibility-and-scalability-to-industrial-edge-computing-302909761.html

SOURCE Kontron

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Mouser Electronics Brings Smart Sensing Solutions to PSECE 2026

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47 minutes ago

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October 21, 2026

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MANILA, Philippines, Oct. 21, 2026 /PRNewswire/ — Mouser Electronics, Inc., the authorized global distributor with the newest electronic components and industrial automation products, announces its participation in the 21st Philippine Semiconductor and Electronics Convention and Exhibition (PSECE 2026) from October 26 to 28 at the SMX Convention Center Manila, Philippines. This event underscores Mouser’s commitment to supporting the region’s growing electronics design community with immediate access to cutting-edge technologies.

Visitors are invited to meet the Mouser team at Booth #110-111 to explore new products and practical design resources. The booth features a live demonstration of Würth Elektronik’s smart sensing and visual indication solutions, integrating environmental and motion sensing with programmable visual feedback and wireless connectivity. This interactive display illustrates how modern devices can detect physical conditions and translate them into clear, immediate visual data, addressing the critical need for reliable intelligence in connected systems.

“As we advance into an era of interconnected intelligence, Mouser remains committed to bridging the gap between cutting-edge components and real-world application,” said Daphne Tien, Vice President of Marketing and Business Development at Mouser APAC. “Our presence at PSECE 2026 underscores our dedication to empowering engineers with the tools they need to innovate. We look forward to fostering a vibrant ecosystem where technology translates into tangible progress for the Philippines and beyond.”

Mouser’s participation highlights its strategic objective to strengthen ties with local partners and accelerate the adoption of advanced semiconductor technologies. By providing a platform for knowledge exchange, the company aims to help design communities turn promising prototypes into practical applications.

Attendees will have the opportunity to gather invaluable insights, learn industry best practices, and connect with professionals from across the region. The booth also features interactive activities where visitors can win premium gadgets and engineering tools, making innovative technology more approachable for everyone.

To learn more about Mouser’s presence at PSECE 2026, visit https://www.mouser.ph/psece-seipi/. 

For more Mouser news and our latest new product introductions, visit https://www.mouser.com/newsroom/.

View original content to download multimedia:https://www.prnewswire.com/apac/news-releases/mouser-electronics-brings-smart-sensing-solutions-to-psece-2026-302914806.html

SOURCE Mouser Electronics

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Workato Launches Self-Serve Platform in Singapore, Opening Enterprise AI to a Broader Community of Builders

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48 minutes ago

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October 21, 2026

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New offering gives developers, students, and customers access to the full power of Workato’s enterprise-grade engine to build AI agents and MCP servers

SINGAPORE, Oct. 21, 2026 /PRNewswire/ — Workato®, the leading Control and Execution Platform for Enterprise AI, today announced the launch of a new self-service offering that gives customers, developers, and students across Asia access to the Workato platform to govern and scale their AI initiatives, including building and productionizing AI agents and MCP servers.

Making AI accessible has been at the heart of Workato’s mission the past several years. Through the AI Institute Alliance, unveiled in September 2025, Workato partnered with leading institutes of higher learning across Singapore, including Nanyang Polytechnic, Republic Polytechnic, Temasek Polytechnic, Singapore Polytechnic, Ngee Ann Polytechnic, the Singapore University of Social Sciences, and the National University of Singapore. The initiative equipped students and educators with automation and AI skills.

The AI Lab, which opened a year later, extended that commitment further into the public sector through its partnership with EDB, and into inclusive hiring through SG Enable.

The newly launched self-serve platform will provide users access to:

A free account to start building immediately, with the option to upgrade to a paid plan, no contract required, as projects growThe ability to build recipes, Agents/Genies, and MCP servers directly on the platformThe same governed, enterprise-grade engine that powers Workato’s largest deploymentsA path built for independent developers, students, and small teams, as well as large enterprises

Since launching in 2026 in North America, Workato has seen rapid growth in the builder community. The platform is enterprise grade, but free to get started. As builders solve problems for their business, they can grow by upgrading to a paid plan. With this launch in Singapore, Workato is making an investment in the local builder community.

“The next era of AI won’t be defined by who has access to intelligence, but by who can turn it into action. We’re putting the same enterprise-grade power trusted by the world’s largest companies into the hands of every builder. We want everyone to be able to transform how their business operates,” said Rishi Mallik, Chief Growth Officer, Workato. 

Workato showcased its self-serve platform and broader community initiatives at World of Workato (WOW) 2026 in Singapore.

Builders can sign up now at https://app.trial.workato.com/users/sign_up_trial?utm_content=sg_wow2026.

About Workato

Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Cisco, Vodafone, Atlassian, and Lucid Motors — Workato turns over 17,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit workato.com.

View original content to download multimedia:https://www.prnewswire.com/apac/news-releases/workato-launches-self-serve-platform-in-singapore-opening-enterprise-ai-to-a-broader-community-of-builders-302914795.html

SOURCE Workato

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