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Sustained IT Efficiency Depends on Iterative Improvement, Says Info-Tech Research Group

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2 years ago

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New insights published by global firm Info-Tech Research Group offer actionable strategies for IT leaders to implement continuous and iterative process improvements. The firm advises that by focusing on ongoing optimization rather than one-time fixes, organizations can enhance productivity, drive innovation, and align IT processes with long-term business goals.

TORONTO, March 28, 2025 /PRNewswire/ – With organizations facing mounting pressure to modernize through AI and digital transformation, IT departments grapple with resource constraints and resistance to change. Global research and advisory firm, Info-Tech Research Group, reports that these challenges not only slow productivity but also hinder innovation and alignment with business objectives. To help organizations overcome these obstacles, Info-Tech Research Group has published a blueprint, Rapidly Improve Your IT Processes. The firm’s strategic resource offers research insights on the situation and actionable solutions for IT leaders to streamline workflows and drive continuous improvement to enable IT teams to implement meaningful change in a short period of time.

“When IT processes improve, they ripple outward, accelerating innovation, enhancing customer experiences, and driving organizational resilience,” says Vincent Mirabelli, principal research director at Info-Tech Research Group. “But getting there requires a shift in mindset: seeing processes not as constraints but as enablers of strategic advantage. IT also has to free up time and capacity to focus on improving, rather than just responding to the needs of others.”

Info-Tech’s resource highlights how many organizations are asking CIOs and IT leaders to manage increasing demands with limited resources, often resulting in poor outcomes. With stretched resources, IT teams face challenges in delivering quality results, while unclear or inconsistent metrics make it difficult to measure success effectively.

The firm further details that traditional approaches often prioritize tools, techniques, and ROI-driven prioritization, which can prove ineffective in driving lasting change. Info-Tech’s framework challenges organizations to acknowledge the deeper human dynamics at play, such as cultural resistance, subjective definitions of value, and the continuous nature of improvement. Rather than treating process improvement as a one-time project, the firm reframes it as a dynamic, iterative practice that requires balancing measurable outcomes with intangible benefits, including enhanced team alignment and clearer strategic direction.

In its Rapidly Improve Your IT Processes blueprint, Info-Tech outlines a comprehensive three-step process to rapidly enhance IT department processes to support organizations in driving efficiency and remaining agile:

Identify and Select Your Processes: IT leaders can begin by preparing for process improvement with clear goals and stakeholder alignment. Validate the M&G diagnostic results using data-driven insights to focus on high-impact areas. Finally, leaders can prioritize the processes that will have the greatest impact on productivity and efficiency.Optimize Your Processes: Defining improvement objectives aligned with business goals is the next step and includes mapping out current-state processes to identify inefficiencies and then focus on eliminating waste in workflows. After optimizing processes, IT should gather feedback to refine the improvements and develop an improvement sustainment plan to maintain the changes over time.Implement, Monitor, and Sustain Your Improvements: As the first two recommended steps are completed, IT can execute the optimized processes with a clear action plan and strong leadership. Once implemented, the team should continuously monitor progress, adapt to new challenges, and adjust strategies to ensure long-term success.

Info-Tech’s blueprint provides IT leaders with an actionable roadmap for lasting change by focusing on continuous improvement and addressing the human dynamics behind process transformation. The firm advises that optimized IT processes not only enhance efficiency but support scalability and resilience, enabling faster responses to challenges such as cybersecurity threats or system failures.

For exclusive and timely commentary from Vincent Mirabelli, an expert in strategic business analysis, and access to the complete Rapidly Improve Your IT Processes blueprint, please contact pr@infotech.com.

About Info-Tech Research Group
Info-Tech Research Group is one of the world’s leading research and advisory firms, proudly serving over 30,000 IT and HR professionals. The company produces unbiased, highly relevant research and provides advisory services to help leaders make strategic, timely, and well-informed decisions. For nearly 30 years, Info-Tech has partnered closely with teams to provide them with everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.

To learn more about Info-Tech’s divisions, visit McLean & Company for HR research and advisory services and SoftwareReviews for software buying insights.

Media professionals can register for unrestricted access to research across IT, HR, and software and hundreds of industry analysts through the firm’s Media Insiders program. To gain access, contact pr@infotech.com.

For information about Info-Tech Research Group or to access the latest research, visit infotech.com and connect via LinkedIn and X.

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SOURCE Info-Tech Research Group

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LEAP Group Relaunches HumanView, a Growth Intelligence System Built to Explain Why Customers Behave the Way They Do

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4 hours ago

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October 24, 2026

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Reimagined from the ground up, HumanView pairs statistical modeling with expert analysts to turn millions of real-world customer signals into business decisions

LOUISVILLE, Ky., Oct. 23, 2026 /PRNewswire/ — LEAP Group today announced the relaunch of HumanView, its growth intelligence service. The new version has been rebuilt from the ground up and now has a dedicated home at leapgroupnetwork.com/humanview.

HumanView analyzes what customers say and do across social platforms, e-commerce sites, review platforms, search behavior and user-generated content, including signals from Reddit, TikTok, YouTube, Meta, Amazon and Walmart+ that general AI tools cannot always access. Because the data reflects unprompted, real-world behavior, it avoids the response bias built into surveys and focus groups.

The service works in three layers. HumanView captures signals at scale, decodes millions of records through validated statistical models such as regression, correlation and clustering, and then relies on experienced analysts to interpret the patterns. Clients receive clear, human-validated insights instead of another dashboard.

“Machines find the patterns. Humans find the point,” said Alan Gilleo, CEO at LEAP Group. “The first version of HumanView showed us how much customers reveal when nobody is asking them questions. This version is built to explain why they act the way they do, and to put those answers in front of everyone making decisions, from product to service to marketing.”

HumanView focuses on three areas:

Growth Intelligence: customer motivations and how people perceive a brand and its competitors

Market and Category Intelligence: product pain points, service friction, unmet needs and competitive gaps

Audience Intelligence: new segments, positioning opportunities and gaps in the market

Every model is designed and validated by data scientists and benchmarked before it informs a recommendation.

To learn more about HumanView, visit leapgroupnetwork.com/humanview.

About LEAP Group
LEAP Group is a boutique marketing agency holding company with offices in Louisville, Indianapolis, Cincinnati and Chicago. Guided by the belief that brands should “Market Less. Matter More.,” LEAP gives clients access to specialized experts across its entire network. Learn more at leapgroupnetwork.com.

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SOURCE LEAP Group

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STEPHEN A. SMITH ADDRESSES WHITE HOUSE DINNER ATTENDANCE, REAFFIRMS COMMITMENT TO HBCUs AND PROTECTING CORPORATE INVESTMENT IN BLACK EDUCATION

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October 24, 2026

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NEW YORK, Oct. 23, 2026 /PRNewswire/ — Stephen A. Smith, media mogul, New York Times bestselling author, and proud 1991 graduate of Winston-Salem State University, is addressing the public discussion surrounding his decision to attend a White House dinner with President Donald Trump, emphasizing his commitment to the long-term financial stability of Historically Black Colleges and Universities (HBCUs).

For Smith, the decision was rooted in a commitment to institutions that have educated generations of Black leaders, professionals, entrepreneurs, and public servants.

“I will always advocate for HBCUs and the students whose futures depend on them,” Smith said. “My reason for attending the White House dinner was to discuss the challenges these institutions face in securing long-term funding and to make the case that corporate America must continue to invest in them.”

Smith acknowledged federal support through the FUTURE Act while expressing concern that political tensions surrounding diversity, equity, and inclusion (DEI) could discourage private companies from supporting HBCUs. He maintains that these institutions deserve sustained corporate partnerships, philanthropic contributions, and public investment.

“If we truly believe in free-market capitalism, businesses should be able to support educational institutions and charitable causes without fear of criticism or repercussions,” Smith said. “HBCUs have made extraordinary contributions to this country. They deserve sustained public and private investment.”

Ashley Christopher, Esq., Founder and CEO of the HBCU Week Foundation, recognized Smith’s advocacy and decision to engage with the administration.

“Stephen A. Smith has been a powerful advocate for HBCUs, using his platform and influence to shine a national spotlight on our institutions,” expressed Christopher, “His continued support of HBCU Week helps advance our mission of connecting students with life-changing educational opportunities, and we are proud to have him as our ambassador.”

Since Smith became an HBCU Week Ambassador in 2019, the initiative has facilitated more than 15,000 on-the-spot college acceptances and raised and awarded more than $150 million in scholarships, according to the HBCU Week Foundation.

As public discussion continues, Smith is emphasizing the importance of ensuring HBCUs have the resources and partnerships needed to educate future generations and expand opportunities for students.

CLICK HERE to watch Smith’s full response to his White House visit.

MEDIA CONTACT:

media@mrsasinc.com

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SOURCE Straight Shooter Media

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Advantex Announces Completion of Financing and Extension of Maturity Date of Previously Issued Debentures

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5 hours ago

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October 24, 2026

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TORONTO, Oct. 23, 2026 /CNW/ — Advantex Marketing International Inc. (CSE: ADX) (“Advantex”), a leader in the merchant cash advance and loyalty marketing products for merchants, today announced the completion of a $250,000 secured debt financing. Advantex issued a $250,000 non-convertible debenture which bears an interest rate at 12% per annum and matures December 15, 2027. The proceeds raised from this issuance of the Debenture will be used for working capital purposes.

Advantex has also extended the maturity of its existing $700,000 in 12% secured debentures from October 10, 2026 to December 15, 2027.

About Advantex Marketing International Inc.

Advantex provides working capital to merchants. Advantex also provides specialized marketing programs that enable members of Aeroplan to earn Aeroplan points at participating merchants.

Advantex shares trade on the Canadian Securities Exchange under the symbol ADX. For more information go to Advantex’s profile on www.sedar.com

Forward-Looking Information

This news release contains “forward-looking statements” within the meaning of applicable securities laws relating to the future business and operations of Advantex. Actual results and developments may differ materially from those contemplated by these statements. The business and operations of Advantex described herein is dependent on a number of factors and is subject to a number of risks and uncertainties. Factors that could cause actual results to differ material include, but are not limited to, changes in Advantex’s economic and competitive conditions including but not limited to the industry sectors in which Advantex operates.

The statements in this news release are made of the date of this release. Forward-looking statements are made based on management’s beliefs, estimates and opinions on the date the statements are made and Advantex undertakes no obligation to update forward-looking statements if these beliefs, estimates and opinions or other circumstances should change, except as required by applicable law.

SOURCE Advantex Marketing International Inc.

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