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transcosmos revamps South Korean version of “transpeech,” its speech recognition solution

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Blending various AI solutions, enhances agents and supervisors’ productivity

TOKYO, March 28, 2025 /PRNewswire-PRWeb/ — transcosmos hereby announces that the company has revamped the South Korean version of its speech recognition solution, “transpeech.” Embedded in call systems, transpeech converts voice-based customer inquiries into text in real time using an STT (Speech to Text) engine, and then analyzes and extracts necessary data using TA (Text Analysis). Integrating with various AI-powered solutions such as trans-AI Assist—a speech-to-text summarizer—, trans-AI QA—an auto-service quality evaluation solution, and trans-AI Analytics—a VoC (Voice of the Customer) analytics solution, the upgraded transpeech will elevate the operational efficiency.

With a range of text-based assistant features, transpeech provides agents and supervisors with adequate advice rapidly, thereby improving customer experience, shortening call handling times, and ultimately boosting productivity of both agents and supervisors.

transpeech focuses on three key features that boost operational efficiency at contact centers, namely, a real-time customer service guide, essential information monitoring, and VoC analytics.

Real-time customer service guide 
The feature converts voice-based customer inquiries into text in real time, and automatically presents a customer service guidance that is appropriate for the occasion. The feature identifies pre-registered keywords from customer’s remarks in real-time, and auto-processes and sends a link to a corresponding agent. Then the agent can provide an appropriate answer to the customer just by clicking the link.

Essential information monitoring 
The feature presents an essential information checklist to agents, and auto-checks whether all information is covered during customer inquiries. If any essential information is not covered, agents cannot click the “monitoring complete” button, thus making sure that all information is provided. In addition, supervisors can confirm whether agents have informed all essential information to customers using this monitoring feature.

VOC analytics
Designed for supervisors, the feature extracts call keywords from inquiry voice data, and analyzes the data by date and by types of keywords, enabling supervisors to check and compare changes and volume of call keywords in a given timeframe. In addition, it comes with customizable features such as detecting inappropriate agent responses and forbidden phrases, as well as auto-service quality assessments.

With a range of text-based assistant features, transpeech provides agents and supervisors with adequate advice rapidly, thereby improving customer experience, shortening call handling times, and ultimately boosting productivity of both agents and supervisors. transpeech allows supervisors to shift time spent for monitoring and analysis and focus more on other main tasks, which can result in greater service quality.

Utilizing transpeech in South Korea, transcosmos will help clients enhance their service competitiveness. At the same time, the company will continue to develop new AI solutions that meet the needs of clients to help companies run their business efficiently.

With around 10,000 people, transcosmos Korea is empowering more than 350 clients in Korea with its business process outsourcing (BPO) services specifically optimized for each industry. The services include IT solutions development, e-commerce, digital marketing, field services (FS), management of lifelong learning institutes and education consulting, contact center opening and management, direct mail (postal delivery), omnichannel system development and management (mobile, e-mail, postal delivery), and more. Offering optimum services for each individual client across industries and sectors, transcosmos Korea helps clients optimize costs and boost sales, productivity and customer satisfaction (CS).

transcosmos is a trademark or registered trademark of transcosmos inc. in Japan and other countries.Other company names and product or service names used here are trademarks or registered trademarks of respective companies.

About transcosmos inc.
transcosmos launched its operations in 1966. Since then, we have combined superior “people” with up-to-date “technology” to enhance the competitive strength of our clients by providing them with superior and valuable services. transcosmos currently offers services that support clients’ business processes focusing on both sales expansion and cost optimization through our 182 bases across 35 countries/regions with a focus on Asia, while continuously pursuing Operational Excellence. Furthermore, following the expansion of e-commerce market on the global scale, transcosmos provides a comprehensive One-Stop Global E-Commerce Services to deliver our clients’ excellent products and services to consumers in 46 countries/regions around the globe. transcosmos aims to be the “Global Digital Transformation Partner” of our clients, supporting the clients’ transformation by leveraging digital technology, responding to the ever-changing business environment. Visit us here https://www.trans-cosmos.co.jp/english/

Media Contact
transcosmos inc., transcosmos inc., +81-3-6709-2251, pressroom@trans-cosmos.co.jp, https://www.trans-cosmos.co.jp/english/

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SOURCE transcosmos inc.

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Agri-Food Tech Startups Led by Taiwan’s HAOSHi Attend SusHi Tech Tokyo 2026 to Build Industry and Investment Connections

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TAIPEI and TOKYO, April 28, 2026 /PRNewswire/ — A delegation of three food-tech startups led by Taiwan-based agri-food tech accelerator HAOSHi recently participated in SusHi Tech Tokyo 2026, a global innovation event held in Japan. Through the exhibition and local industry engagement, the initiative aims to help Taiwanese startups establish partnerships with Japanese companies and explore potential investment opportunities.

SusHi Tech Tokyo has emerged as a key innovation platform in Japan, with a focus on urban development and technology applications. As Japan transitions into a super-aged society, demand for functional foods and precision health solutions continues to rise. In response, the Taiwanese delegation brought a focused approach to health and biotech applications, showcasing the R&D capabilities of Taiwan’s food-tech and precision nutrition sectors.

Ahead of the exhibition, HAOSHi worked with Sustainable Food Asia (SFA), a Japan-based organization engaged in sustainable food innovation, to arrange industry exchanges and company visits, giving the startups a more practical understanding of the local market. The trip also facilitated discussions between the Taiwanese teams and Japanese startups including Algalex, Eclipse Foods, and Morus, covering supply chain collaboration and market entry strategies. Through product demonstrations and tastings, the startups established initial business connections with companies in the cosmeceuticals, biotech, food manufacturing, and supply chain sectors.

The two organizations also co-hosted “Sustainable Food Night,” a networking event that drew around 30 representatives from established companies, startups, and investors. Discussions centered on collaboration opportunities in the agri-food tech sector across Taiwan, Japan, and Southeast Asia, with the broader aim of strengthening regional connectivity.

The three participating startups were Space Ark Bio, King Noodles, and Leeuwenhoek Laboratories, which specialize in fermentation applications, functional foods, and precision nutrition, respectively. Amber Lin, CEO of HAOSHi, said that the exhibition and in-market networking helped lay the groundwork for the startups to enter the market and support follow-up business discussions. The initiative also aligns with the goal of Startup Island Taiwan (SIT), which aims to connect Taiwanese startups more closely with the global innovation ecosystem.

 

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SOURCE HAOSHi Accelerator

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DB HiTek to Participate in PCIM 2026, Strengthening Its Presence in the European Market

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Europe’s largest power semiconductor exhibition to be held in Nuremberg, Germany, from June 9 to 11Showcasing latest developments in SiC and GaN, highlighting its power semiconductor capabilities

SEOUL, South Korea, April 29, 2026 /PRNewswire/ — DB HiTek, a leading 8-inch pure-play foundry, announced its participation in PCIM (Power Conversion and Intelligent Motion) Europe 2026, the continent’s premier exhibition for power semiconductors. The event will take place in Nuremberg, Germany, from June 9 to 11 (local time), as the company continues expanding its presence in the European market.

Following its successful debut at PCIM in 2025—where the company held face-to-face meetings with dozens of customers to discuss process technologies and collaboration opportunities—DB HiTek is building on that momentum. With over 1,000 booth visitors last year and ongoing business discussions, the company expects these engagements to translate into tangible business results this year through continued partnerships.

At this year’s event, DB HiTek will present progress in its next-generation SiC (Silicon Carbide) and GaN (Gallium Nitride) processes. The company will also highlight its industry-leading BCDMOS (Bipolar-CMOS-DMOS) technology, a core strength of its power management portfolio. A robust schedule of meetings with global clients is already in place, reflecting continued growth in collaboration.

According to market research firm Yole Développement, the global SiC and GaN power semiconductor markets are set for rapid growth. The SiC market is projected to grow from approximately $4.8 billion in 2026 to $10.4 billion by 2030, representing a compound annual growth rate (CAGR) of 21%. Over the same period, the GaN market is expected to expand from $900 million to $2.9 billion, reflecting a CAGR of 33%.

DB HiTek started MPW (Multi-Project Wafer) runs for its SiC and GaN processes in December 2025, producing samples for more than 10 customer products. These were delivered between March and April 2026. Customer evaluations are underway, with feedback to be incorporated into final process verification. Full-scale mass production is scheduled to begin in 2027.

Currently, DB HiTek maintains mass production relationships with approximately 400 customers, primarily focused on its flagship power semiconductor products. The company also works with a broad client base using specialized image sensor technologies, including X-ray, Global Shutter, and SPAD (Single Photon Avalanche Diode). Its application mix is increasingly shifting toward industrial and automotive-grade products, reflecting growing demand from these sectors.

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SOURCE DB HiTek

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LG Display’s 27-inch DFR Gaming OLED panel wins SID’s ‘Display of the Year’

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SEOUL, South Korea, April 28, 2026 /PRNewswire/ — LG Display, the world’s leading innovator of display technologies, announced that its 27-inch 540/720Hz Dynamic Frequency & Resolution (DFR) Gaming OLED panel has been awarded “Display of the Year” by the Society for Information Display (SID), receiving high acclaim for redefining the gaming display paradigm and accelerating market differentiation.

The “Display of the Year” award is SID’s most prestigious distinction, presented to the most groundbreaking display product launched during the previous year that is expected to lead the future of the industry.

This achievement recognizes LG Display’s new user-centered display paradigm. The product’s standout feature is the company’s proprietary DFR technology, which allows users to freely select the mode that suits their preferred gaming style.

High-refresh-rate mode particularly proves its value in game genres where rapid screen transitions are essential and victory is decided in a split second — like first-person shooters or racing games. By supporting an industry-leading refresh rate of 720Hz with HD resolution, this mode eliminates ghosting and motion blur even in the fastest scenes, enabling overwhelming gaming performance.

High-resolution mode provides an optimized visual experience for games based on stunning graphics. It simultaneously delivers QHD resolution and a 540Hz refresh rate. To overcome the conventional limitation where picture quality drops once the refresh rate exceeds 500Hz, LG Display applied a proprietary algorithm, securing the two core elements of a high refresh rate and high picture quality.

As a result, the panel obtained ClearMR 21000 certification, the highest rating from the Video Electronics Standards Association (VESA).

“Our goal is to continue leading the gaming display market by leveraging LG Display’s differentiated OLED technologies and relentless pursuit of innovation,” said Young-seok Choi, Chief Technology Officer of LG Display.

SID is the world’s largest display society with more than 7,000 industry experts, researchers, and professors. It hosts Display Week annually, featuring new technologies, product exhibitions, and academic presentations. SID Display Week 2026 will take place in Los Angeles, California from May 3 to 8.

※ LG Display 27-inch 540/720Hz (DFR) OLED Gaming Monitor Panel Specifications

Category

High-refresh-rate mode

High-resolution mode

Peak Brightness

1,500nits

1,500nits

Refresh Rate / Resolution

720Hz / HD

540Hz / QHD

Response Time

0.02ms

0.02ms

 

About LG Display
LG Display Co., Ltd. [NYSE: LPL, KRX: 034220] is the world’s leading innovator of display technologies, including thin-film transistor liquid crystal and OLED displays. The company manufactures display panels in a broad range of sizes and specifications primarily for use in TVs, notebook computers, desktop monitors, automobiles, and various other applications, including tablets and mobile devices. LG Display currently operates manufacturing facilities in Korea and China, and back-end assembly facilities in Korea, China, and Vietnam. The company has approximately 70,707 employees operating worldwide. For more news and information about LG Display, please visit www.lgdisplay.com.

Media Contact:
Joo Yeon Jennifer Ha, Team Leader, Communication Team
Email: hjy05@lgdisplay.com

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SOURCE LG Display

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