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West Monroe Publishes Ultimate Guide to AI & Workforce Adoption to Ensure Companies Realize Full Value from AI Investments

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1 year ago

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New resource outlines how companies can build AI-fluent workforces as they invest heavily in AI tools and technologies

CHICAGO, April 21, 2025 /PRNewswire/ — West Monroe, a global business and technology consulting firm, today released its Ultimate Guide to AI & Workforce Adoption, a comprehensive and practical guide for organizations seeking to bridge the gap between AI investment and meaningful workforce adoption.

AI technologies are advancing fast—and so are enterprise investments. In Gartner’s 2023 AI in the Enterprise Survey, organizations reported spending an average of $2.3 million on generative AI just in the proof-of-concept phase. And by 2027, the cost of most enterprise applications is expected to rise by at least 40% due to GenAI pricing models. Yet despite this surge in spend, AI remains underused by the workforce: 81% of employees still report not using AI at all in the workplace, according to Pew Research.

“There’s a growing disconnect between the speed of AI advancement technologically and how workforces are evolving to actually use it,” said Dave Hilborn, leader of West Monroe’s Organization, People & Change practice and co-author of the guide. “While many organizations are focused on the technology itself, they’re overlooking a critical factor: how employees actually engage with it. When people understand and apply AI in the flow of work, it doesn’t just improve adoption—it frees them from repetitive tasks and allows them to focus on more strategic, high-impact work.”

The guide emphasizes that AI isn’t just a technology challenge—it’s a talent imperative. Without a deliberate people strategy, even the best AI investments risk stalling out.

Key takeaways include:

AI fluency as a competitive advantage: Real ROI depends on workforce adoption rates—not tools alone.Upskilling at scale: Practical approaches to closing the gap between AI investment and enterprise-wide adoption.Rethinking HR for the AI era: Leading HR functions are reshaping roles, embedding AI into talent strategy, and preparing for future work models.Treating AI as a workforce category: Innovative organizations are integrating AI agents alongside employees, contractors, and outsourced teams.Human expertise as the true differentiator: AI can surface data—but it’s the expertise of your people that turns it into meaningful insight.

“AI will be a game-changer for the modern workforce, but only if it’s embedded into the way people actually work,” said Steven Kirz, senior partner in West Monroe’s Operations Excellence practice and co-author of the guide. “The future of work isn’t about humans versus AI—it’s about how they work together. The organizations that get this right will lead their industries.”

A software company recently partnered with West Monroe to embed GenAI across its customer support experience, augmenting both the product and the employees who support it. Incorporating the change and people aspects into the technology adoption resulted in 14% faster time to resolution, 45% improvement in document search speed, and more than $26 million in operational savings.

Leading the Way: AI at West Monroe

West Monroe’s AI & Workforce Adoption Guide reflects the firm’s commitment to helping clients implement AI with purpose—ensuring their people are not just along for the ride but leading the way. The firm applies that same mindset internally by embedding AI across all areas of its own business:

West Monroe has developed or deployed 50+ AI-powered tools to enhance internal efficiency and client delivery, including 17 purpose-built GenAI assets.Today, over 30 of the firm’s service offerings already incorporate AI to increase value and efficiency or enable clients to effectively integrate AI into their business, a clear signal of how deeply integrated AI is in delivery.Inside West Monroe, 92% of employees are engaging with AI in the firm’s learning platform, Degreed, to continually hone their AI skillsA recent employee flash survey found that 87% feel motivated to adopt AI tools to enhance their performance.In the firm’s first internal AI Week competition, teams submitted nearly 40 AI use cases, showcasing how innovation is a grassroots effort.

Access the full guide and learn more about West Monroe’s workforce AI strategy: www.westmonroe.com/insights/the-ultimate-guide-to-ai-workforce-adoption.

About West Monroe

West Monroe is a global business and technology consulting firm passionate about creating value for our clients. We co-create solutions that accelerate results now and prepare industries to tackle what’s next. We’re excited by the possibilities that technology creates. We work with our clients to deliver on the possible, building on their goals, generating fresh insights and creating inspiring outcomes.

We excel at the intersection of industry, strategy, people and technology—always driving rapid impact. Our all-in approach comes from our unique employee ownership structure. Our clients’ success is our success. From the beginning, our growth has come from putting people at the center. Fortune and USA Today consistently celebrate West Monroe as a top workplace, and we’re recognized as a leading consultancy by Forbes. Let’s find more value for your business.

Share our passion at westmonroe.com

Media Inquiries

Christina Galoozis
Director, Communications & Public Relations
cgaloozis@westmonroe.com
847-302-1762

Shira Cohen
Manager, Public Relations
scohen@westmonroe.com
443-841-6879

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SOURCE West Monroe Partners

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Florida Physician Specialists Data Breach: Edelson Lechtzin LLP Launches Investigation into Exposure of Personal Information

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10 minutes ago

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May 3, 2026

By

National class action firm offering free case evaluations to individuals impacted by the Florida Physician Specialists cybersecurity incident

JACKSONVILLE, Fla., May 3, 2026 /PRNewswire/ — Edelson Lechtzin LLP, a national class action law firm, is investigating data privacy claims arising from the Florida Physician Specialists data breach. Florida Physician Specialists learned of the cybersecurity incident between November 27 and 29, 2025.

What Happened

Florida Physician Specialists discovered that its network was hacked between November 27 and 29, 2025. An investigation launched in late November 2025 confirmed that an unauthorized third party accessed its network. The review of the exposed data was completed on April 6, 2026.

Information Exposed

Affected personal data includes full names and one or more of the following: Social Security numbers, driver’s license numbers or state identification numbers, other government identification numbers, financial account information, credit or debit card information, medical information, and/or health insurance policy information.

Who May Be Impacted

Individuals who received a data breach notification from Florida Physician Specialists may face an increased risk of identity theft and fraud.

Your Legal Options

Edelson Lechtzin LLP is investigating a potential class action to pursue legal remedies on behalf of individuals whose sensitive personal data may have been compromised in the Florida Physician Specialists breach. The firm will evaluate your rights and potential claims at no cost.

Recommended Protective Steps

Review account statements and credit reports regularly and remain vigilant for suspicious activity. Confirm whether your information was involved in the Florida Physician Specialists incident and preserve any letters or emails you received about the breach. Consider placing fraud alerts and credit monitoring.

Contact Us for a Free Case Evaluation

Speak confidentially with a data privacy attorney today: Marc Edelson, Esq., Edelson Lechtzin LLP, 411 S. State Street, Suite N-300, Newtown, PA 18940; Phone: 844-696-7492 ext. 2; Email: medelson@edelson-law.com; Web: www.edelson-law.com. Or click HERE to request a free consultation.

About Florida Physician Specialists

Based in Jacksonville, Florida, Florida Physician Specialists is a multi-specialty private physician practice serving patients in Northeast Florida.

About Edelson Lechtzin LLP

Edelson Lechtzin LLP is a national class action law firm with offices in Pennsylvania and California. In addition to data breach litigation, the firm handles class and collective actions involving securities and investment fraud, federal antitrust violations, ERISA employee benefit plans, wage theft, and consumer fraud

Media and Partnership Inquiries: Use the contact information above to connect with our team regarding interviews, co-counsel opportunities, and referral partnerships.

Legal Notice: This press release may be considered Attorney Advertising in some jurisdictions.

View original content to download multimedia:https://www.prnewswire.com/news-releases/florida-physician-specialists-data-breach-edelson-lechtzin-llp-launches-investigation-into-exposure-of-personal-information-302760742.html

SOURCE Edelson Lechtzin LLP

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Sandhills Medical Foundation, Inc., d/b/a Sandhills Medical Data Breach: Edelson Lechtzin LLP Launches Investigation into Exposure of Personal Information

Published

10 minutes ago

on

May 3, 2026

By

National class action firm offering free case evaluations to individuals impacted by the Sandhills Medical cybersecurity incident

MCBEE, S.C., May 3, 2026 /PRNewswire/ — Edelson Lechtzin LLP, a national class action law firm, is investigating data privacy claims arising from the Sandhills Medical data breach. Sandhills Medical learned of the cybersecurity incident between November 27 and 29, 2025.

What Happened

On May 8, 2025, Sandhills Medical discovered it had been the victim of a ransomware attack. Sandhills Medical began an investigation with the help of cybersecurity experts and a forensic firm. That investigation determined an unauthorized third party accessed Sandhills Medical’s server directly and obtained personal information for select patients.

Information Exposed

Affected personal data includes names, personal health information, and birth dates. This data breach has affected an estimated 169,017 people.

Who May Be Impacted

Individuals who received a data breach notification from Sandhills Medical may face an increased risk of identity theft and fraud.

Your Legal Options

Edelson Lechtzin LLP is investigating a potential class action to pursue legal remedies on behalf of individuals whose sensitive personal data may have been compromised in the Sandhills Medical breach. The firm will evaluate your rights and potential claims at no cost.

Recommended Protective Steps

Review account statements and credit reports regularly and remain vigilant for suspicious activity. Confirm whether your information was involved in the Sandhills Medical incident and preserve any letters or emails you received about the breach. Consider placing fraud alerts and credit monitoring.

Contact Us for a Free Case Evaluation

Speak confidentially with a data privacy attorney today: Marc Edelson, Esq., Edelson Lechtzin LLP, 411 S. State Street, Suite N-300, Newtown, PA 18940; Phone: 844-696-7492 ext. 2; Email: medelson@edelson-law.com; Web: www.edelson-law.com. Or click HERE to request a free consultation.

About Sandhills Medical

Based in McBee, South Carolina, Sandhills Medical operates as a Federally Qualified Community Health Center (FQHC) that provides community-based primary health care services.

About Edelson Lechtzin LLP

Edelson Lechtzin LLP is a national class action law firm with offices in Pennsylvania and California. In addition to data breach litigation, the firm handles class and collective actions involving securities and investment fraud, federal antitrust violations, ERISA employee benefit plans, wage theft, and consumer fraud

Media and Partnership Inquiries: Use the contact information above to connect with our team regarding interviews, co-counsel opportunities, and referral partnerships.

Legal Notice: This press release may be considered Attorney Advertising in some jurisdictions.

View original content to download multimedia:https://www.prnewswire.com/news-releases/sandhills-medical-foundation-inc-dba-sandhills-medical-data-breach-edelson-lechtzin-llp-launches-investigation-into-exposure-of-personal-information-302760743.html

SOURCE Edelson Lechtzin LLP

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Danish Publisher Automates Digital Textbook Delivery with Integrated WooCommerce-Webdoxx Solution

Published

5 hours ago

on

May 3, 2026

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Danish educational publisher eliminates manual processing errors and delivers instant access to more than 20 digital learning products

LONDON, May 3, 2026 /PRNewswire-PRWeb/ — Forlaget 94, a Danish educational publisher serving commercial colleges and vocational schools since 1994, has transformed its digital textbook distribution by implementing a fully automated WooCommerce-Webdoxx solution.

“Using the Webdoxx-WooCommerce integration we have achieved full automation of order processing, fewer errors, and happier customers,” Tom Gertsen, IT Manager at Forlaget 94

Previously, Forlaget 94 relied on manual processes to distribute digital textbooks to customers. As demand for online educational materials grew, the publisher required a faster, more reliable way to manage orders, provision access, and reduce the risk of administrative errors.

Through its integration of WooCommerce with Webdoxx, Forlaget 94 now runs more than 20 educational products through a 100% automated workflow. The solution automatically processes customer orders and provides instant access to purchased digital textbooks, improving the experience for both customers and internal teams.

“The result is full automation of order processing, fewer errors, and happier customers,” said Tom Gertsen, IT Manager at Forlaget 94 and architect behind the WooCommerce-Webdoxx integration. The automated system has enabled Forlaget 94 to eliminate manual errors, accelerate customer processing, and increase customer satisfaction through immediate access provisioning. The implementation demonstrates how educational publishers can modernize digital content delivery while maintaining secure, managed access to learning materials.

Webdoxx, a service created and managed by Drumlin Security Ltd, provides online DRM and managed document delivery services for publishers, educational organizations, institutions, and commercial content providers.

About Forlaget 94

Forlaget 94 is a Danish educational publisher established in 1994, providing educational products for commercial colleges and vocational schools.

About Webdoxx

Webdoxx is an online DRM and managed document delivery service created and managed by Drumlin Security Ltd. The platform supports secure access to digital publications and documents across a range of sectors, including education, healthcare, government, finance, and publishing.

Media Contact

Mike de Smith, Drumlin Security Ltd, 44 7768404712, info@drumlinsecurity.com, https://www.drumlinsecurity.com/

View original content to download multimedia:https://www.prweb.com/releases/danish-publisher-automates-digital-textbook-delivery-with-integrated-woocommerce-webdoxx-solution-302759942.html

SOURCE Forlaget 94

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