Connect with us

Technology

Reinvent Telecom Strengthens Support for NetSapiens-Powered MyCloud UCaaS Solution

Published

on

White-label Multiplatform Cloud Communications Provider Reinforces Engineering Team with NetSapiens Platform Experts

SCOTTSDALE, Ariz., April 22, 2025 /PRNewswire/ — Reinvent Telecom, a provider of wholesale unified communications, collaboration and contact center solutions, today announced the strategic addition of industry veterans with deep expertise in the NetSapiens unified communications platform to its engineering and sales support teams.

These appointments reflect Reinvent’s expanding investment in NetSapiens support while continuing its long-standing leadership and technical depth on the Metaswitch platform.

Reinvent recently added three seasoned professionals—Michael McIntosh, Tammy Trejo and Scott Fertig—to strengthen its NetSapiens knowledge base and support for partners reselling MyCloud UCaaS, Reinvent’s next-gen, NetSapiens-powered solution, which was launched in August 2024.

“Reinvent has supported Metaswitch partners for years with a reputation for depth and reliability. Now, we’re building a NetSapiens powerhouse as well. The additions of Michael, Tammy and Scott send a clear message: Reinvent is committed to delivering a world-class partner experience with the strongest possible bench,” said Justin Catlett, President of Reinvent Telecom. “Together, these new team members bring more than eight decades of experience in telecom and nearly 20 years working with NetSapiens. Their cumulative expertise directly benefits our partners through faster support, smoother onboarding and greater confidence in scaling their businesses.”

Meet the Experts:

Michael McIntosh, Sales Engineer — With more than 30 years in the telecom industry and five years of direct experience with the NetSapiens platform, McIntosh brings a rare combination of technical engineering, client consultation and solution design skills that enable him to bridge the gap between engineering and sales. In his role at Reinvent, McIntosh works closely with Reinvent’s sales teams, resellers and customers to design and implement the MyCloud UCaaS platform. Most recently, McIntosh was an onboarding specialist with SkySwitch/BCMOne. Previously, he held roles at telecom providers in the U.S. and U.K., specializing in VoIP systems engineering and strategic client engagement.Tammy Trejo, VoIP II Engineer — Trejo brings 40 years of experience in telecommunications and seven years of hands-on work with the NetSapiens platform. She’s known for her deep troubleshooting capabilities and operational efficiency—qualities that significantly enhance Reinvent’s support team and partner-facing resources. In her role at Reinvent, Trejo supports reseller partners by installing and troubleshooting NetSapiens-based devices, connections, systems and applications to ensure seamless performance and fast issue resolution. During her career, Trejo has held technical and operations roles at companies such as Absolute Communications and Network Solutions, Innovative Communications Systems Advanced Telecommunications and more.Scott Fertig, Core Voice Engineer — With more than five years of direct NetSapiens experience and more than 10 years in telecom, Fertig brings a powerful mix of platform-specific knowledge and systems infrastructure expertise. As the newest member of the Voice Core team, Fertig is responsible for all key engineering aspects of the Reinvent NetSapiens deployment to ensure industry-standard reliability for our customers. In addition, his expertise and experience with the platform have been instrumental in accelerating the organization’s ability to achieve first-time resolution of technical issues. Fertig previously worked at Community Fiber Solutions and Benton Ridge Telephone Company, where he operated in local exchange environments and managed backend systems and network operations.

Reinvent’s expanded team helps partners accelerate deployments, optimize their services and confidently grow their customer base using the MyCloud UCaaS platform.

The additions reinforce the company’s commitment to delivering the same high level of support and enablement on the NetSapiens platform that partners have come to expect on the company’s Metaswitch platform.

Reinvent Offers Multiplatform Expertise
Reinvent stands apart as a trusted multiplatform cloud communications provider, offering partners the choice of Metaswitch and NetSapiens platforms. This flexibility allows Reinvent’s reseller community to evolve at their own pace, whether continuing with a familiar foundation or migrating to a future-focused environment.

“Reinvent has long been recognized as a leader in supporting Metaswitch-based solutions, and with the addition of this deep NetSapiens expertise, we’ve solidified our position as a true multiplatform provider,” said Catlett. “Whether partners prefer to continue with Metaswitch or scale quickly on NetSapiens, we offer the experience, support and stability they need to succeed in a changing market.”

Reinvent’s commitment to supporting both platforms gives partners business continuity and choice, backed by decades of engineering expertise, regulatory support and a partner-first approach to service delivery.

For more information about Reinvent’s MyCloud UCaaS solution and partner programs, meet the Reinvent team at the 2025 Robin Robins IT Sales & Marketing Bootcamp, April 22-24, at the Hilton Anatole in Dallas. Or visit www.reinventtelecom.com/partners or call/text 888.704.7346.

About Reinvent Telecom 
Reinvent Telecom, a division of Saddleback Communications, operates a private-label communications platform that empowers its white-label wholesale and co-branded partners to transform their businesses into next-generation cloud-based communications service providers. Reinvent enables its reseller partners to deliver reliable, high-quality Unified Communications as a Service (UCaaS), Conferencing and Collaboration, Contact Center as a Service (CCaaS), Business Messaging, Direct Routing for Microsoft Teams and SIP trunking services. Reinvent’s solutions are all built on proven platforms and backed by Saddleback Communications, a stable, profitable Incumbent Local Exchange Carrier and a wholly-owned enterprise of the Salt River Pima-Maricopa Indian Community (SRPMIC). Reinvent’s powerful turnkey solutions are managed from quote to compensation through its proprietary Reinvent Partner Portal (RPP), enabling its reseller partners to generate revenue quickly and build a successful cloud voice business while keeping full ownership and control of their customers. For more information, visit us at www.reinventtelecom.com.

View original content to download multimedia:https://www.prnewswire.com/news-releases/reinvent-telecom-strengthens-support-for-netsapiens-powered-mycloud-ucaas-solution-302434925.html

SOURCE Reinvent Telecom

Continue Reading

Technology

Notari launches Founder Edition N1 Pro AI Notetaker, an AI notetaking system that makes the transcript a starting point for deeper thinking

Published

on

By

Founded by Keychron Co-Founder Paul Tan, Notari pairs a sleek recording device with an AI workspace that helps users question, develop and act on what they capture

AUSTIN, Texas, Oct. 27, 2026 /PRNewswire-PRWeb/ — Today, Notari launched direct-to-consumer sales for N1 Pro AI Notetaker, an AI notetaking system designed to function as a thinking partner for conversations, meetings and personal ideas. The system consists of two components: a credit-card-sized recorder and an AI-powered app. The Founder Edition is available through an early-access program at notarilabs.com for a limited-time introductory price of $129.99 USD (MSRP $189 USD) in the United States and U.S. territories, with additional countries planned.

Our goal at Notari is to bring transcription capabilities to more people and organizations, giving them an easier, more customizable way to connect real-world information with their own AI.

At just 0.17″ (4.4 mm) thick, the N1 Pro AI Notetaker recorder is a device that attaches magnetically to the back of a smartphone and captures conversations, meetings, lectures and thoughts at the press of a button. Recordings are stored locally, and a built-in contact microphone can capture the other side of phone calls without requiring speaker mode. The Notari AI Notetaker software turns recordings into searchable transcripts and structured summaries, then provides an AI workspace where users can question the material, develop ideas and decide what comes next.

How N1 Pro AI Notetaker extends beyond the transcript

While many AI notetakers can reduce the work involved in recording, transcribing and summarizing conversations, N1 Pro AI Notetaker is designed to help users continue working with that information.

Key capabilities of the system include:

Record locally before deciding what to process: The recorder includes 32GB of local storage and does not require an internet connection while recording. Users always choose which files to transfer for transcription and AI processing in the app.Capture virtual meetings without a bot: Desktop recording captures system audio and in-person sound without requiring a bot to join the call.Move from recording to structured information: The app distinguishes between different speakers and turns recordings into searchable transcripts and structured summaries that users can correct and edit.Ask questions and develop ideas: Users can query captured material to retrieve details, identify unresolved issues and examine alternative perspectives, then use AI to develop what they learn further.Choose between multiple AI models: Users can select ChatGPT, Gemini or Grok through integrations managed by Notari.Option to use the software without the hardware: Notari AI Notetaker can be used independently of the recording device, with recording handled in-app.

“Our goal at Notari is to bring transcription capabilities to more people and organizations, giving them an easier, more customizable way to connect real-world information with their own AI,” said Paul Tan, Founder and CEO of Notari, Co-Founder and former COO of Keychron. “That connection gives AI the context it needs to better support us.”

A personal knowledge system built around user-controlled information

The recording device measures 3.58″ × 2.32″ × 0.17″ and weighs just 54.8g. Four MEMS microphones capture ambient audio, with best recording performance within five metres and recording at distances of up to nine metres under suitable indoor conditions. A 660 mAh battery supports up to 40 hours of continuous recording and up to 60 days of standby time, with approximately two hours required for USB-C charging. Available in Space Black and Silver, the device includes a magnetic adapter ring, USB-C charging cable and one-year limited warranty. A built-in screen indicates when recording is active.

Notari AI Notetaker is available via iOS mobile app (Android coming in November) and web browser, with dedicated desktop apps planned.

The Founder Edition N1 Pro AI Notetaker recorder includes unlimited free standard-model transcription for life on recordings made directly with the device, one complimentary month of the Pro Plan, and access to the Founder Community, where early customers can suggest ideas, provide feedback and vote on future features. With its core features in place at launch, N1 Pro AI Notetaker will continue to evolve through additional features and improvements planned for upcoming releases.

Free and paid subscription plans are also available, including the Plus Plan ($14.99 USD per month) with 2,000 credits for advanced transcription models, and the Pro Plan ($29.99 USD per month), which includes unlimited standard-model transcription and 4,000 advanced-model credits. Files selected for transcription and AI processing are uploaded to Notari’s AWS cloud infrastructure, where data is encrypted in transit and at rest. Users can delete individual recordings and other content from Notari’s servers, and user data is not used to train AI models.

“Too many products are built around restrictions,” continued Tan. “We created Notari to give users the most freedom in how they record, transcribe and work with AI so they can spend less time navigating limitations and more time making better decisions and doing better work.”

Media wishing to interview Notari personnel should contact PR agent Borjana Slipicevic at Proper Propaganda.

About Notari

Notari builds connected hardware and software tools that help people capture information, think clearly and develop ideas over time. Founded by Paul Tan, Co-Founder and former COO of Keychron, where he led product design and innovation, Notari brings together a multidisciplinary team of engineers, designers, writers, developers and thinkers. With backgrounds spanning product design, filmmaking and software development, the team draws on its own experience creating and building products to develop the next generation of notetaking and document tools for capturing information, developing ideas and supporting creative work.

Media Contact

Borjana Slipicevic, Proper Propaganda, 1 7788582595, borjana@properpropaganda.net, properpropaganda.net

View original content to download multimedia:https://www.prweb.com/releases/notari-launches-founder-edition-n1-pro-ai-notetaker-an-ai-notetaking-system-that-makes-the-transcript-a-starting-point-for-deeper-thinking-302920770.html

SOURCE Proper Propaganda

Continue Reading

Technology

Regional Center of Orange County Honors Business Champions for Employees with Developmental Disabilities

Published

on

By

SANTA ANA, Calif., Oct. 27, 2026 /PRNewswire/ — Regional Center of Orange County (RCOC) has honored the following seven Orange County businesses as champions for employees with developmental disabilities.

Discovery Cube (Santa Ana)
Grocery Outlet (Anaheim and Long Beach)
Lamppost Pizza (Orange)
Oakley (Irvine)
Heroes Hall – OC Fairgrounds & Event Center (Costa Mesa)
Provider Contract Food Services (Fullerton)
Walgreens (Anaheim)

Decades ago, few people with developmental disabilities were able to get paying work. Many who had jobs were employed in what were sometimes called “sheltered workshops.” These types of workplace settings (which are no longer eligible for Regional Center funding) included only adults with disabilities and were isolated from the broader community.

“Now we take for granted that people with disabilities can and should be able to work alongside coworkers without disabilities,” said RCOC Executive Director Larry Landauer. “But individuals we serve continue to face challenges, so it’s important for us to recognize role-model employers like our honorees who know the benefits of including people with developmental disabilities in their workforces.”

Several years ago, the RCOC Board of Directors adopted an Employment First policy that makes competitive integrated employment the first option for the working-age adults RCOC serves. This aligns with the state policy that also favors inclusive employment. Toward that end, RCOC and its network of service providers partner with businesses of all sizes, community organizations and government agencies throughout Orange County to identify job opportunities and then match individuals’ skills, talents, abilities and interests with the right job and the right employer.

The businesses honored at this event received certificates from the offices of Assemblymember Diane Dixon, Assemblymember Cottie Petrie-Norris and Assemblymember Avelino Valencia.

For more information on the advantages of hiring adults with disabilities, visit RCOC’s Employment First and RCOC’s Employment for People with Developmental Disabilities web pages.

About Regional Center of Orange County: Regional Center of Orange County is the private, nonprofit organization contracted by the State of California to coordinate lifelong services and supports for more than 29,000 Orange County residents with developmental disabilities and their families. The Regional Center is the first stop for those seeking to obtain local services and supports to help them live safely and with dignity in the community. Developmental disabilities include intellectual disabilities, autism, epilepsy and cerebral palsy. Learn more at www.rcocdd.com.

View original content to download multimedia:https://www.prnewswire.com/news-releases/regional-center-of-orange-county-honors-business-champions-for-employees-with-developmental-disabilities-302921098.html

SOURCE Regional Center of Orange County

Continue Reading

Technology

Dotwork Acquires Arcario Group to Accelerate Adoption of Its AI-Native Enterprise Operating Platform

Published

on

By

Acquisition adds forward-deployed expertise to connect strategy, capital, AI execution and measurable business outcomes.

GEORGETOWN, Texas, Oct. 27, 2026 /PRNewswire/ — Dotwork, an AI-native enterprise operating platform, today announced its acquisition of Arcario Group, a consultancy specializing in enterprise operating models and transformation. The transaction closed October 23. Financial terms were not disclosed.

AI is accelerating execution, but most enterprises still manage strategy, funding and work across disconnected systems. Leaders struggle to see what investments actually cost, whether they produce results and where resources should move next.

Dotwork is building the enterprise steering layer for the AI era. Its graph-based Enterprise Operating Model connects existing systems rather than replacing them, linking strategy, capital, business capabilities, work, decisions and outcomes. Unlike tools centered on projects or workflows, Dotwork focuses on the decisions that drive performance, connecting plans to actual spending, preserving decision context and giving leaders and AI agents a shared understanding of the enterprise.

Arcario brings the expertise to activate that model. Its Connected Enterprise approach aligns people, processes, data and technology, while forward-deployed enterprise value architects work alongside customers to solve targeted problems and measure results.

Together, the companies help enterprises:

Design: Identify gaps between strategic priorities, investments, business capabilities and execution.Activate: Connect existing financial and operational systems, then deploy targeted workflows and AI capabilities without replacing core technology.Steer: Track decisions, actual costs and outcomes, then adapt investments and execution as priorities change.

“The enterprise software industry has spent decades helping companies manage work, automate processes and analyze data. But who’s helping the CEO, COO, CFO and CIO actually steer the business?” said Steve Elliott, founder and CEO of Dotwork. “AI makes deciding where to invest and how to measure results more important than ever. We’re building Dotwork around those decisions—not another workflow or dashboard. Arcario brings the expertise to make that operating model real.”

Rather than requiring lengthy transformation programs or bespoke platforms, the combined teams can start with a high-value business problem, establish a reusable operating model and expand as results are demonstrated. Lessons from deployments will also inform repeatable Dotwork platform capabilities.

“Connecting enterprise strategy to what teams actually do has always been the hard part,” said Konstantin Popov, founder and CEO of Arcario Group. “With Dotwork, we can move beyond recommendations to connect decisions, investments and execution—and show customers the value they’re creating.”

Arcario’s leadership previously built an enterprise operating-model practice acquired by Cprime, where it scaled to support major enterprise transformations. Arcario becomes the foundation of Dotwork’s services and forward-deployed engineering organization. Existing client engagements continue with their current teams. Konstantin joins Dotwork as Head of Transformation Services.

Learn more at dotwork.com/post/welcome-arcario.

About Dotwork

Dotwork is an AI-native enterprise operating platform connecting strategy, capital, work and outcomes through a living, graph-based Enterprise Operating Model. Founded by Steve Elliott, former founder and CEO of AgileCraft (acquired by Atlassian), Dotwork is headquartered in Georgetown, Texas. Learn more at dotwork.com.

About Arcario Group

Arcario Group helps enterprises build the Connected Enterprise, aligning people, processes, data and technology to improve execution and business outcomes. Learn more at arcariogroup.com.

View original content to download multimedia:https://www.prnewswire.com/news-releases/dotwork-acquires-arcario-group-to-accelerate-adoption-of-its-ai-native-enterprise-operating-platform-302921095.html

SOURCE Dotwork

Continue Reading

Trending