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New Pearson research: The new AI talent strategy is redesigning roles

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Along with the importance of global reskilling, new Pearson Research shows age of AI calls for employers to focus on creative strategies to close talent gaps in their workforce

LONDON, April 23, 2025 /PRNewswire/ — New research from Pearson (FTSE: PSON.L), the world’s lifelong learning company, shows that, as roles in the technology industry are being reshaped by automation and AI, employers should consider a strategy of ‘role redesign’ to solve talent needs and maintain competitiveness.

For this latest Skills Outlook, Solving the Tech Talent Gap from Within, Pearson looked at how the tech workforce might evolve and be reshaped by emerging technology over the next five years. The study focused on five of the most common and high-value tech roles in the UK. The research found that these highly valued workers will save around a day a week by 2029 – just through augmenting and automating key tasks with technology.

The research notes business leaders need to think creatively and proactively about redesigning roles to more effectively use technology and to help their employees use this saved time for upskilling. This strategy helps employers better utilise current workers rather than replacing them with newly skilled ones – essentially solving talent needs from within their own workforce and providing job agility and security for these valued employees.

By examining how automation and new technologies are likely to impact tech roles, Pearson was able to identify that LLM chatbots (such as CoPilot or ChatGPT) and RPA for Internal Processes (software robotics) hold the greatest potential to save time. 

Oliver Latham, Regional Sales Lead for EMEA in Pearson’s Enterprise Learning and Skills Business Unit, said: ”In a world where Generative AI is rapidly transforming the world of work, tech leaders need to rethink and evolve skilling pathways, or risk being left with an underutilized, undervalued, and unprepared workforce. By adopting a role redesign approach now, businesses can bridge talent gaps, achieve stronger growth and create the capacity they need without relying solely on external hiring.” 

Looking at the impact on hours spent on tasks within the roles in a working week, Pearson found that between 5.2 hours and 7.8 hours could be saved in 5 years’ time through effective use of technology – about a day. This creates an opportunity to rethink how roles are structured and redefine what “core” tasks will remain with human employees.

Pearson’s tech impact modelling revealed the following results for the five jobs analysed in the UK:

Systems Software Developers

Potential time saved per week by 2029, with effective use of technology: 5.2 hoursBiggest potential impact: Robotic Process Automation (RPA) for Internal Processes (software robotics)Most automatable tasks: Correct errors in existing software; perform software system maintenanceRole evolution: Role should evolve to emphasise more creative, strategic elements of development, such as architectural design, security enhancements, and collaboration with cross-functional teams on high-level project goals.

Computer programmers

Potential time saved per week by 2029, with effective use of technology: 6.7 hoursBiggest potential impact: Large Language Model (LLM) chatbotsMost automatable tasks: Rewrite programmes; write, update and maintain computer programmes and software packages; compile programme development documentationRole evolution: May be redefined to focus more on complex algorithm development, AI oversight, or system architecture, while automating routine coding work.

Computer system engineers / architects

Potential time saved per week by 2029, with effective use of technology: 5.2 hoursBiggest potential impact: LLM chatbotsMost automatable tasks: Providing technical guidance for the development of systems and system troubleshooting; advice on design conceptsRole evolution: A shift in the role from hands-on troubleshooting to more strategic responsibilities, such as overseeing system integration, long-term infrastructure planning, and ensuring compliance with industry standards. The role could also evolve to focus on human-AI collaboration.

Computer system analysts 

Potential time saved per week by 2029, with effective use of technology: 6.8 hoursBiggest potential impact: LLM chatbotsMost automatable tasks: Providing assistance to customers or users in solving computer or programme related malfunctionsRole evolution: May evolve to emphasise the strategic application of data insights, aligning technology solutions with broader business needs, and facilitating the implementation of more complex, large-scale system changes.

Computer network architects

Potential time saved per week by 2029, with effective use of technology: 7.8 hoursBiggest potential impact: RPA for Internal ProcessesMost automatable tasks: Maintain project reporting systems; performing file addition/backup/deletion activities on networksRole evolution – likely move toward higher-level responsibilities, including network design innovation, cyber resilience planning, and future-proofing infrastructure to accommodate the rapid evolution of cloud technologies, AI, and IoT.

Employers have a real opportunity to reallocate saved time to more strategic, innovative and high-value work. The research identifies what those tasks are for each of these key roles and how best to redirect and repurpose this added capacity to maintain their competitive edge.

Media contacts
Hannah Hawkins, hannah.hawkins@pearson.com

Methodology 

Five high-value tech roles were selected by finding the most common roles in the ICT job family which earn an above-average wage for ICT jobs.Our tech impact modelling was applied to these roles at a task level, modelling the future impact of 34 emerging technology types on each of 76,600 granular tasks. The tech impact shown is for a 5-year outlook from 2024, using projected adoption rates in the UK’s ICT industry.

About Pearson
At Pearson, our purpose is simple: to help people realise the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. That’s why our c. 18,000 Pearson employees are committed to creating vibrant and enriching learning experiences designed for real-life impact. We are the world’s lifelong learning company, serving customers in nearly 200 countries with digital content, assessments, qualifications, and data. For us, learning isn’t just what we do. It’s who we are. Visit us at pearsonplc.com.

View original content:https://www.prnewswire.co.uk/news-releases/new-pearson-research-the-new-ai-talent-strategy-is-redesigning-roles-302435029.html

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EBSCO Clinical Decisions Appoints Paul Tuten as Executive Vice President

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~ Seasoned health IT executive and former ONC advisor to lead EBSCO Clinical Decisions as it advances its mission to bring trusted evidence to clinicians at the point of care.~

IPSWICH, Mass., Oct. 26, 2026 /PRNewswire/ — EBSCO Clinical Decisions today announced the appointment of Paul Tuten as its Executive Vice President. In his role, Tuten will oversee all aspects of EBSCO Clinical Decisions, including strategy, content, product development, and growth. His priorities include advancing the organization’s point-of-care strategy and expanding partnerships that bring expert-vetted DynaMed® content directly into the workflows, platforms, and AI-enabled tools clinicians use every day.

“Paul’s strong and even-handed leadership is an incredible asset as we work to deliver intelligent, evidence-based tools that elevate care delivery,” said Roy Ziegelstein, MD, MACP, Editor-in-Chief and Chief Medical Officer of DynaMed. “His deep technical expertise and track record in academic publishing will help us take the next step in building and delivering trustworthy, evidence-based solutions for clinicians that integrate natively into their daily workflows, reducing friction and improving care when and where it matters most.”

Tuten joined the company in 2025 as Executive Vice President and Chief Platform Officer at EBSCO Information Services, focused on accelerating scalable growth of EBSCO’s advanced knowledge services. Prior to joining, he was Chief Product and Technology Officer at Taylor & Francis, where he led a global team in driving digital transformation and enhancing data governance, analytics, and platform-centric customer experiences in service to academic researchers. Tuten previously built and repositioned health IT organizations focused on clinical data exchange, patient safety, quality measurement, and revenue cycle management, including at Quantros (now part of RLDatix and Healthcare Bluebook), RxAnte, and ABILITY Network (now part of Inovalon). He holds a PhD in Information Systems from Nova Southeastern University.

“For too long, clinical decision support has worked like a paper map. Useful, but only if you pull over to review it and already know where you are. Clinicians need something closer to GPS, seamlessly integrated into the car and proactively guiding them in real time without having to take their eyes off the road,” said Tuten. “At EBSCO Clinical Decisions, our job is to get trusted clinical knowledge everywhere care is delivered. But like GPS, clinical decision support is only as good as the information behind it. With AI tools multiplying and published research outpacing peer review, it’s never mattered more that human experts decide what evidence informs it. I’m excited to help bring this vision to life and set a new standard for point-of-care delivery.”

Tuten has also advised the federal government on health information exchange and interoperability as a Senior Advisor to the Office of the National Coordinator for Health Information Technology (ONC) at the U.S. Department of Health and Human Services. In that role, he supported the HITECH Act’s Meaningful Use program and served as a government liaison to EHR vendors on certification criteria.

To learn more about EBSCO Clinical Decisions, click here. 

About EBSCO Clinical Decisions

EBSCO Information Services (EBSCO) helps people find, access, and apply trusted information. Through its EBSCO Clinical Decisions suite of products, EBSCO delivers evidence-based clinical decision-support solutions designed to help healthcare professionals answer clinical questions, support informed decisions, and improve patient care.

EBSCO Clinical Decisions combines trusted clinical content with advanced technologies to support healthcare organizations and clinicians across clinical decision-making, patient care, learning, and research. The suite is designed to provide current, evidence-based information within the clinical workflow, helping healthcare professionals find the answers they need when they need them. For more information, visit www.clinicaldecisions.com. Visit our blog at Health Notes or follow us on X and LinkedIn.

View original content to download multimedia:https://www.prnewswire.com/news-releases/ebsco-clinical-decisions-appoints-paul-tuten-as-executive-vice-president-302918867.html

SOURCE EBSCO Information Services

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College Board Launches AP Cybersecurity to Prepare Students to Protect the Digital World

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New high school course builds foundational skills for college, careers, and service as states connect cybersecurity education to national security needs

NEW YORK, Oct. 26, 2026 /PRNewswire/ — Cyber threats reach into everyday life, from scams that steal families’ savings to attacks on utilities and other essential services. Helping students understand and respond to those threats can open doors to further education, employment, and national defense service. College Board’s new AP Cybersecurity course, which was launched in high schools this fall, gives students a place to begin.

In 2025, U.S. employers posted more than half a million job listings requiring cybersecurity skills. Yet many students have little opportunity to learn about cybersecurity in high school or see where those skills could take them.

Experience the full interactive Multichannel News Release here: https://www.multivu.com/college_board/9381153-en-college-board-launches-ap-cybersecurity

AP Cybersecurity introduces students to the work behind that demand: protecting the systems people depend on. Through practical scenarios, students assess security weaknesses, weigh risks, and investigate evidence of attacks. An assignment might ask them to evaluate threats to internet-connected farm equipment or recommend protections for computer networks aboard a naval submarine.

These assignments help students see how cybersecurity skills apply across industries and in national defense. Indiana offers an example of how those connections can take shape. The statewide Cybersecurity Partnership brings together high schools, colleges, employers, and the Indiana National Guard to help students explore routes into further education, employment, and military service.

The course and partnerships like Indiana’s address two connected needs: giving students an introduction to cybersecurity and helping them understand where continued learning could lead. For students, that connection gives classroom assignments a larger purpose. Investigating a security weakness today can be a first step toward learning how to protect a hospital, secure a business, or defend the country.

Interested in learning more? Talk to your school district or high school to see if they are offering AP Cybersecurity or visit collegeboard.org

View original content:https://www.prnewswire.com/news-releases/college-board-launches-ap-cybersecurity-to-prepare-students-to-protect-the-digital-world-302918558.html

SOURCE College Board

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Alkami to Host Webinar with Thomaston Savings Bank on Using Predictive AI to Deliver Data-Driven Guidance and Accelerate Growth

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Leaders from Alkami and Thomaston Savings Bank will discuss how financial institutions can use predictive AI and behavioral signals to drive strategic growth and strengthen account holder relationships

PLANO, Texas, Oct. 26, 2026 /PRNewswire/ — Alkami Technology, Inc. (Nasdaq: ALKT) (“Alkami”), a digital sales and service platform provider for financial institutions in the U.S., today announced an upcoming webinar hosted with Thomaston Savings Bank, “Guess Less and Grow More with Predictive AI.” The webinar will take place Wednesday, October 28, 2026, at 2 p.m. ET.

As account holders increasingly expect more personalized and proactive experiences, financial institutions have an opportunity to leverage data to deliver tailored guidance during every interaction. According to Alkami research, 44% of Americans who use digital banking wish their primary financial provider did a better job anticipating their financial needs and goals.1

The upcoming webinar will explore how financial institutions can respond to these expectations by using predictive artificial intelligence (AI) to drive growth across deposits and lending while strengthening primary relationships. Speakers will discuss how Alkami’s Data & Marketing Solution uses behavioral insights and predictive AI to help institutions identify growth opportunities and deliver more personalized outreach.

Featured speakers include:

Kent Blacksher, strategic account executive, AlkamiEthan O’Day, business intelligence analyst, Thomaston Savings Bank

“Data helps us understand how customers engage, but the real value comes from understanding what those behaviors may tell us about their needs,” said Ethan O’Day, business intelligence analyst, Thomaston Savings Bank. “Predictive AI can help us focus our outreach sooner and make it more relevant, while our team’s expertise keeps the work grounded in the relationships we have with our customers.”

During the session, attendees will learn how to:

Identify deposit and lending opportunities using behavioral signalsCreate more relevant outreach for customers and membersRecognize engagement and attrition signals earlierSimplify campaign execution and move from insight to actionBuild marketing strategies that support growth and retention

The presentation will explore real examples of how data-activated campaigns drive faster product adoption, along with insights into how predictive AI can help guide your team’s strategy.

“Financial institutions have more data than ever, but data creates value when teams can turn insight into action,” said Kent Blacksher, strategic account executive at Alkami. “Combining predictive AI with human expertise allows marketing teams to skip the guesswork while building stronger account holder relationships.”

To register for the webinar, visit here.

To learn more about Anticipatory Banking and the Alkami Digital Sales & Service Platform, visit here.

About Alkami
Alkami provides a digital sales and service platform for U.S. banks and credit unions. Our unified Platform integrates onboarding, digital banking, and data and marketing—each solution can stand alone, but together they deliver more—to help institutions onboard, engage, and grow relationships. As the future shifts toward Anticipatory Banking, we help data-informed bankers meet the moment with technology that drives action.

1 Alkami Proprietary Research. 2026 Digital Banking Americans Research Study. Online survey of 1,500 U.S. digital banking Americans conducted March 26–April 22, 2026.

Media Relations Contacts
Vested
alkami@fullyvested.com

Marla Pieton
marla.pieton@alkami.com

View original content to download multimedia:https://www.prnewswire.com/news-releases/alkami-to-host-webinar-with-thomaston-savings-bank-on-using-predictive-ai-to-deliver-data-driven-guidance-and-accelerate-growth-302918495.html

SOURCE Alkami Technology, Inc.

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