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Infinitus Launches First Trusted Voice AI Agents for Healthcare

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Proprietary hallucination-free AI agent architecture protects patients and providers in a proven enterprise-scale voice AI platform

SAN FRANCISCO, April 24, 2025 /PRNewswire/ — Infinitus Systems, Inc., the AI company that has powered more than 100 million minutes of healthcare conversations that accelerate care for over a million patients, today announced the first patient- and provider-facing voice AI agents built for use cases where trust is critical.

The Infinitus voice AI platform was built to ensure patients’ and providers’ trust in AI agents that can transform the patient experience with accurate, around-the-clock access to provider- or payor-curated expertise. Infinitus has advanced its proven multi-modal, multimodel platform for content-rich, often complex patient conversations that can include over 100 exchanges, ensuring they adhere to approved content and provider and plan procedures, as well as regulatory requirements. Infinitus is the first voice AI architecture to include four innovations designed to build trust with providers and their patients:

AI response control for trusted responses: A proprietary discrete action space leverages the power of LLMs to understand and facilitate conversations, while ensuring AI agents do not hallucinate or generate any responses that are inaccurate or outside of the approved standard operating procedure of customers or regulatory agencies.Specialized knowledge graph for trusted information exchange: The Infinitus knowledge graph allows agents to contextualize and verify information in real time, validating information provided by a patient or payor agent against trusted sources specific to the payor plan, treatment area, patient history, customer-provided knowledge bases, and more.AI review for trusted outcome: This automated post-processing and verification system incorporates human-level reasoning gathered from experience performing millions of tasks. The AI evaluates a conversation output to determine whether a response, as well as any extracted information, is accurate given the context of the task, providing a critical level of oversight that is impossible to achieve manually. When necessary, AI agents can flag a human and suggest follow-up actions.Robust security and compliance program for trusted processes: Infinitus adheres to SOC 2 and HIPAA requirements, which includes bias testing, protected health information (PHI) redaction, and data retention for secure, unbiased data handling.

While agents have been used widely in healthcare applications, they have not yet been purposefully designed to earn clinician and patient trust.

“As a patient, the most important questions come after hours, when care teams are off duty or asleep. AI agents can help reduce that anxiety and empower patients at any time, no matter where they are. But that can only happen when trust and accountability are built into the technology,” said Ankit Jain, CEO and co-founder of Infinitus. “We believe we are the first to deliver on the trust you should expect in healthcare at every level of our platform.”

Patient and Provider-Facing AI Agents
Infinitus’ AI agents can proactively call patients with prompts, requests, and follow-ups, as well as provide around-the-clock availability for patient calls to answer questions and provide assistance across their healthcare journey. AI agents improve healthcare literacy and support medication adherence, promptly escalating any reported side effects, particularly benefiting individuals managing chronic conditions or with specialty medication needs.

Provider-facing agents deliver accurate and reliable details to providers, helping simplify reimbursements for a seamless experience. Through automated calls to providers, Infinitus’ AI agents simplify care coordination and save time, ensuring the appropriate clinical documentation, signatures, or approvals are submitted, preventing delays and improving patient access to therapies. Infinitus’ provider-facing AI agents can also keep providers informed on treatments and policies, helping them deliver the highest-quality patient care without administrative burden.

Zing Health, a Medicare Advantage provider offering personalized care to chronically underserved populations across the U.S., has deployed Infinitus’ patient-facing AI agents to perform comprehensive member health evaluations to extend its staff resources and provide a more consistent experience.

“Infinitus has become a key part of our onboarding process by efficiently completing health risk assessments within the first 60 days of a new member’s journey. The health risk assessment is a vital step in Zing’s Model of Care. Responses provide early insights into our members’ healthcare needs, enabling us to deliver a personalized engagement, customized care, and dedicated support from the beginning,” said Meghan Speidel, COO at Zing Health. “Since deploying Infinitus AI agents, our team is able to focus on members with active and immediate needs, where focused attention has the highest impact.”

“In healthcare, only trust can unlock the full value of any innovation,” said Shyam Rajagopalan, CTO and co-founder of Infinitus. “We designed Infinitus’ AI agents to ensure clinical conversations are not only maximally valuable to patients and providers, but trusted and compliant during some of the most sensitive moments in a patient’s journey.”

Expansion of Payor-Facing AI Agents
New payor-facing AI agent offerings now support payors, for instance, in insurance discovery and prior-authorization follow-ups. New digital offerings include Medicare Part B and Medicare Beneficiary Identifier (MBI) look-up, enabling providers to reduce delays in verifying eligibility, helping patients receive the data necessary to access and afford care. Infinitus’ expanded payor-facing offerings reinforce the company’s commitment to reducing administrative burden and advancing innovation across the healthcare ecosystem.

This comes on the heels of securing a spot on Fast Company’s World’s Most Innovative Companies of 2025 list, honoring the healthcare businesses shaping the industry.

About Infinitus
Infinitus is the leader in trusted AI agents and copilots for healthcare that improve the patient, clinician and staff experience. Infinitus’ AI voice agents and copilots help automate, expedite, and simplify time-consuming but critical conversational touchpoints that drive patient, clinician, and staff frustration and dissatisfaction. Infinitus’ proven AI native architecture combines multimodal, multi-model AI with a robust knowledge graph, a proprietary discrete action space, and human-in-the-loop guardrails to ensure data accuracy, safety, and support for healthcare organizations at scale. Infinitus was recently named to Fast Company’s World’s Most Innovative Companies of 2025 and is a trusted solutions partner to 44% of Fortune 50 healthcare companies. Learn more at https://www.infinitus.ai/ 

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SOURCE Infinitus Systems, Inc.

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Wenge AI launches enterprise decision AI seminar series in Shenzhen

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SHENZHEN, China, Oct. 23, 2026 /PRNewswire/ — Wenge AI brought together more than 50 academics, industry experts and business leaders from the Greater Bay Area for the first session of its seminar series on putting decision AI into practice in enterprises. Participants explored how AI is being applied to management decisions, risk anticipation and business analysis.

Decision-making becomes a new frontier for AI

In his opening remarks, Professor Liu Min, a director at The Chinese University of Hong Kong (CUHK) Business School, said AI was rewriting the fundamental rules of business competition. Managers should test its effectiveness in real operating environments rather than simply observe its development, he said. He welcomed Wenge AI’s sustained investment in decision AI and expressed hope that Chinese AI companies would translate their technological capabilities into productivity gains for society.

Hang Tian, director of CUHK’s Asian Institute of Supply Chains & Logistics, outlined the institute’s latest AI research. He said the institute had long used AI to translate research into practical applications. A macro-event analysis system developed by his team is supporting the deployment of logistics agents for warehousing, transport capacity and compliance. He looked forward to working with Wenge AI to support Chinese companies expanding overseas and using AI to strengthen the real economy, turning research findings into workflows that businesses can put into operation.

Wenge AI chairman Wang Lei said general-purpose large language models still faced limitations in enterprise decisions involving multiple stakeholders, complex reasoning and rapidly changing conditions. Decision AI would move beyond answering questions to simulating future scenarios, he said. Wenge AI has built the Decitron Decision Engine, which is the world’s first general-purpose large decision model, alongside its Decision Intelligence Platform (DIP) to support decision-making in real business operations.

Enterprises move from AI exploration to implementation

Xu Huansheng, vice-president of Meinian Health Group, spoke on “AI-driven transformation in the healthcare industry: decision-making, operations and growth”. He said AI was now essential for businesses. Markets would value companies for their future capabilities rather than pay a premium for past achievements.

Meinian Health Group has pursued an AI transformation since 2021, Xu Huansheng said. The quality of AI-assisted decisions depends on the completeness and continuity of data. In healthcare, AI can deliver meaningful insights when imaging data, blood test results, genetic data and other information are connected and accumulated consistently over time. Meinian has been progressively embedding AI capabilities into its day-to-day operations.

Wenge AI vice-president Zhang Xina presented the case of a Fortune Global 500 new energy company that previously spent several days manually reconciling tens of thousands of purchase orders. After adopting Wenge AI’s DIP and large decision model, the company created a digital twin of its procurement workflow using data from its enterprise resource planning (ERP) system. Materials planners now use a single consolidated view to complete the work in about 10 minutes each day.

The system also identifies the causes of delivery problems. When the company’s on-time delivery rate fell by about 25 percentage points month on month, the AI identified incomplete shipments after dispatch, rather than slow dispatch, as the root cause. One supplier was delivering an average of 83 days late.

Frank, a veteran chief information officer, shared an enterprise perspective in his presentation on “Best practices for enterprise AI agents”. His team initially invested in integrated AI appliances and an internal AI platform to improve efficiency, but employees sometimes found that using them created additional work. His company has now embedded an AI ontology into the sales, planning and materials modules of its ERP system. The system directly handles demand forecasting, anomaly detection and order processing, with audit trails to ensure traceability. He said AI’s value should be demonstrated through the redesign of real business workflows.

Embedding AI into enterprise decision-making requires effective data governance, process redesign and validation in real business operations. Wenge AI develops general-purpose large decision models and enterprise platforms to help businesses turn AI capabilities into tangible value.

 

View original content:https://www.prnewswire.com/apac/news-releases/wenge-ai-launches-enterprise-decision-ai-seminar-series-in-shenzhen-302917913.html

SOURCE Wenge AI

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Superteam Wheels Launches Premium Cycling Brand MATIC, Unveils Flagship S68 Carbon Wheelset

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NEW YORK, Oct. 23, 2026 /PRNewswire/ — Superteam Wheels is proud to announce MATIC, its new premium sub‑brand, alongside the debut of MATIC S68, its flagship one‑piece carbon wheel set. Marking Superteam Wheels’ strategic expansion into high‑end road cycling gear, MATIC targets performance‑driven cycling enthusiasts, amateur racers and hardcore riders.

Inspired by the suffix “‑MATIC”, meaning precise mechanical motion, MATIC centers on craftsmanship, speed and lightweight performance. Drawing on Superteam Wheels’ long‑standing manufacturing expertise, the brand sets new benchmarks for premium cycling components.

The MATIC S68 features a 68 mm rim depth, 28 mm outer width and 21 mm inner width. The wheelset weighs 1,348 grams in total, comprising a 632-gram front wheel and a 716-gram rear wheel. Both wheels use 16 spokes.

Unlike common split‑molded one‑piece wheels on the market, MATIC S68 adopts high‑difficulty one‑piece molding and hole‑less rim technology for superior riding integration. Tuned iteratively based on real‑world testing by pro riders, it delivers consistent, powerful race‑ready performance.

Priced at US$2,999, the MATIC S68 offers strong value vs competing one‑piece wheels. A limited‑time promotion starts Oct 25 at US$2,599 (US$400 off). Buyers receive complimentary lifetime after-sales support to ease one piece wheel maintenance concerns.

Chris Zeng, Overseas Business Manager at Superteam Wheels, commented: “The MATIC S68 is the result of extensive development, iterations and rigorous testing. We want more performance-focused riders to experience premium flagship wheels, and we believe the MATIC S68 will meet their expectations.”

About Superteam Wheels

Founded in 2015, Superteam Wheels develops and manufactures high‑performance carbon wheels for road and gravel bikes. Built on race‑grade standards, its products are sold worldwide.

More info: https://superteamwheels.com/

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SOURCE Superteam Wheels

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Tradewind Finance Provides EUR 2 Million Export Factoring Facility to Eldohm to Support International Growth

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The tailored factoring facility enables Eldohm to offer international customers payment terms of up to 120 days while maintaining the liquidity needed to pay suppliers in China earlier in the trade cycle.

MÖNCHENGLADBACH, Germany, Oct. 23, 2026 /CNW/ — Tradewind Finance has provided a EUR 2 million export factoring facility, available in both euros and US dollars, to the Hong Kong subsidiary of Eldohm, a Netherlands-based international trading company. Arranged in collaboration with CRDT, the facility supports Eldohm’s international growth by providing working capital against outstanding invoices, enabling the company to manage larger orders and pursue further expansion in the United States.

Supporting Growth Across International Trade Flows

For internationally operating trading companies, managing the time between supplier payments and customer collections is a critical working capital challenge. Customers often require extended payment terms, while suppliers need to be paid much earlier in the trade cycle.

Eldohm’s Hong Kong subsidiary manages sourcing, product development and quality control, while the group’s financial administration is handled from the Netherlands. The company offers international customers payment terms of up to 120 days and can pay its suppliers in China earlier in the trade cycle.

As trading volumes grow, so does the amount of working capital required to bridge these payment cycles. This additional financing capacity enables Eldohm to accept larger orders, support growing customer demand and continue expanding its business in the United States.

An Export Factoring Solution Tailored to Eldohm

Tradewind structured the export factoring facility around Eldohm’s international trading operations.

By financing eligible export receivables issued by the Hong Kong entity, Tradewind makes working capital available before customers settle their invoices. This allows Eldohm to meet supplier payment obligations while continuing to offer competitive payment terms to its international customers.

The transaction required experience in international factoring, particularly in financing a Hong Kong entity with concentrated receivables exposure to a US-based buyer. These characteristics had made conventional financing through Dutch providers difficult to arrange.

Tradewind’s international expertise and tailored approach enabled a factoring solution aligned with Eldohm’s actual trade flows and financing requirements.

“Through factoring, we can offer our international customers the extended payment terms they need to manage their cash flow effectively when handling large volumes. At the same time, we can pay our suppliers in China earlier in the trade cycle without our own cash flow limiting growth. This creates financial flexibility on both sides of the supply chain and enables us to grow faster together with our partners,” said Pieter van den Bosch of Eldohm.

CRDT and Tradewind Combine Expertise to Deliver the Facility

The transaction was introduced to Tradewind by CRDT, which already supported Eldohm with credit management services. As Eldohm’s financing requirements developed, CRDT helped identify a financing partner with the international experience needed to support its operations.

For trading companies operating across Europe, Asia and the United States, access to appropriate financing can be complicated by differences in legal jurisdictions, corporate structures and the requirements of domestic financing providers.

CRDT’s understanding of Eldohm’s business, combined with Tradewind’s experience in international factoring, contributed to the development of a financing structure suited to the company’s needs.

“International trade requires expertise and a strong network to tailor supply chain finance to the needs of each business,” said Frans van der Hoorn, Managing Director at CRDT.

International Factoring Expertise Supporting Further Expansion

For Tradewind, the transaction demonstrates the importance of structuring financing around the way companies conduct international business.

With decades of trade finance experience and an international network of local teams, Tradewind supports exporters and importers whose financing needs extend beyond traditional domestic banking structures.

Rather than relying solely on Eldohm’s Dutch operations, Tradewind was able to finance receivables through the company’s Hong Kong subsidiary, supporting trade with a US-based buyer.

“Eldohm’s business demonstrates why export factoring needs to reflect the way goods, invoices and payments move across borders. By financing receivables through its Hong Kong entity, we have structured a facility that supports extended customer payment terms while providing the working capital needed for larger orders and further growth in the United States. Our collaboration with CRDT was instrumental in developing a solution aligned with Eldohm’s business,” said Harry Marchal, VP Sales Europe at Tradewind Finance.

The facility provides Eldohm with additional financing capacity to manage increasing order volumes, maintain supplier payments and pursue further international growth. It illustrates how tailored export factoring can improve cash flow and support companies operating across multiple markets.

To learn how Tradewind’s tailor-made trade finance solutions support international growth, visit www.tradewindfinance.com.

About Tradewind Finance

Founded in 2000, Tradewind Finance maintains a global network of offices including Bangladesh, Bulgaria, China, Hong Kong SAR, Hungary, India, Pakistan, Turkey, UAE, and the USA, alongside its headquarters in Germany. Combining financing, credit protection, and collections into one streamlined offering, Tradewind delivers flexible, best-in-class trade finance solutions to exporters and importers worldwide.

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SOURCE Tradewind Finance

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