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Appian Celebrates 2025 Innovation Award Winners

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Customers Delivered Value with Process Orchestration and AI Capabilities on the Appian Platform

SYDNEY, April 30, 2025 /PRNewswire/ — Appian (Nasdaq: APPN) today announced the 2025 Appian Innovation Awards winners at Appian World, its annual global conference. The Innovation Awards celebrate customers for creating transformative applications that drive impact and value on the Appian Platform. By embedding AI agents and generative AI in process orchestration, these winners have demonstrated that process, combined with AI, drives powerful digital transformation. 

“Congratulations to this year’s Innovation Award winners for showcasing the transformative power of AI and intelligent process orchestration on the Appian Platform,” Neil Ward-Dutton, VP of AI, Automation and Analytics at IDC Europe. “GenAI, along with broader AI innovations, is reshaping automation to redefine how organizations operate, innovate, and deliver value at scale. These winning initiatives demonstrate what’s possible when advanced AI is orchestrated with modern process platforms.”

Asia-Pacific and Japan Winners
Ramsay Health Care: A leading Australian private healthcare provider is redefining patient care delivery. Ramsay used the Appian Platform to deploy multiple applications to over 150,000 users in under 16 months. The “Ramsay Health Hub” supports patients in over 35 hospitals to digitally process 150,000+ pre-admissions with a 25% increase in adoption rates. The “Patient Tracking” app has an adoption rate of over 80%, while reducing admin tasks and calls to hospitals by up to 50%. “Revenue Cycle Management” recovered $30 million with workflow and task automation. Ramsay’s innovation has been recognized with the CIO50 Team of the Year award, setting a new benchmark in healthcare delivery.

Westpac Banking Corporation: The bank is utilising generative AI across different areas of the business  to make it easier for their people to deliver better and faster results for customers. Westpac recently launched its Mortgage Assessor AI solution, which uses the Appian platform, and is helping mortgage assessors to support brokers, reducing the time to assess loans and speeding up approval times.

North America Winners
Gordon Food Service (GFS): A $23B+ food distributor leveraged Appian as an innovation layer on top of its SAP C/4 implementation to improve the customer ordering process.  By leveraging AI to help predict client purchasing patterns with up to 97% accuracy, they were able to reduce order entry time by up to 70%. This “Order Builder” application built on the Appian Platform supports over 1,500 sales reps.  In addition, they leveraged similar AI capabilities for complex customer quotes and reduced creation time from days to 1-3 hours. This “Quote Builder” app helped GFS produce 40% more quotes which led to higher sales productivity and a superior customer experience.

MagMutual: One of the largest mutual insurers in the U.S. wants to deliver a seamless digital experience for employees and customers. Besides automating operational processes and integrating with systems on the Appian Platform, the new solutions include AI-powered intelligent claims and document processing. The “Online Quoting” solution reduced turnaround times by 30%, allowing policyholders to receive faster and more accurate quotes. The “Claims Submission and Auto Determination” features cut processing times by 25%, leading to quicker resolutions. In addition, these innovations led to a 20% increase in employee productivity and a 15% boost in customer satisfaction.

Regeneron: A leading biotechnology firm has created a cutting-edge clinical trial feasibility platform. Using multiple Appian capabilities, this technology delivers an innovative solution that integrates functional domain expertise, advanced business process management, and AI-driven intelligent search capabilities. By leveraging Regeneron’s Operational Data Lake along with Appian’s Data Fabric, low-code design, and workflow technologies, the solution seamlessly amalgamates data from more than 10 different internal and external sources, offering users the ability to view information in graphical and tabular formats. While empowering users with intelligent search and filtering capabilities, this solution facilitates highly informed decision-making to ultimately accelerate clinical trials and reduce costs. Subsequently, a 50% reduction in the time to query data sources and create outputs has been achieved.

EMEA and LATAM Winners
Novartis:  Seeks to streamline clinical trial operations and accelerate the delivery of life-saving treatments to potentially millions of patients in a highly regulated environment. The team deployed a process orchestration layer on Appian that connected over 15 core systems and unified clinical trial operations data through a data fabric. Besides reducing manual data entry, the system features simplified navigation to improve user engagement. Automated tasks and processes reduced errors and improved compliance. As a result, over 10,000 Novartis professionals now benefit from improved productivity and quicker decision-making, bringing critical medicines to patients faster.

Towerbank International: As a trusted Latin American bank for over 50 years, Towerbank has embraced rising crypto demand to serve customers better. To improve their onboarding process and service their growing clientele, they launched “Ikigii” on the Appian Platform — one of the first platforms combining crypto and traditional banking. The bank built a new customer application in two months, reducing onboarding time from up to seven hours to under two by automating 96% of processes. Since its launch, Towerbank has onboarded 3,000+ clients and processed $30 million in crypto-to-fiat transactions. This shift boosted efficiency and positioned Towerbank as a leader in modern, secure banking.

Global Public Sector Winner
Idaho Workforce Development Council (WDC): WDC partnered with Ignyte to create a new system for Governor Brad Little’s signature LAUNCH grant program, which equips Idahoans with in-demand skills while keeping jobs within the state. The team rapidly delivered a human-centered solution on the Appian Platform with data integration to automate eligibility verification, with AI capabilities planned for the next phase. In just six months, it enabled over 14,000 students to receive nearly $40 million in aid, saving the agency the equivalent of three full-time staff members. This initiative stands as a model for digital transformation in government, helping build a resilient, future-ready workforce in Idaho.

“Our customers are setting a new standard for what’s possible with AI and process orchestration,” said Pavel Zamudio, Chief Customer Officer at Appian. “These Innovation Award winners are not only transforming their operations. They are creating meaningful, measurable impact for their employees and customers. We’re proud to partner with organizations that share our vision of using technology to deliver real-world value at scale.”

Discover how organisations  use Appian to revolutionize their customer experience and transform their business operations: ap.pn/42whY2z.

About Appian

Appian is The Process Company. We deliver a software platform that helps organizations run better processes that reduce costs, improve customer experiences, and gain a strategic edge. Committed to client success, we serve many of the world’s largest companies across industries. For more information, visit appian.com. [Nasdaq: APPN]

Follow Appian: LinkedIn, X (Twitter)

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SOURCE Appian

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Bioethanol from human hair – Indian start-up’s solution to rising prices of grains and sugar

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GUJARAT, India, Oct. 17, 2026 /PRNewswire/ — In what could be called the beginning of the 5G (fifth-generation) of bioethanol or non-cellulosic bioethanol or non-sugar-based biofuels, an Indian start-up, Techofest Global, based out of Gujarat, has developed its own, indigenous, and patented technology for the production of bioethanol from waste human hair. Such processes would significantly reduce the employment of sugars, grains, and agricultural residues, which form the classical first- and second-generation bioethanol feedstocks. As a result, the rising fuel-vs.-food/fodder debate is anticipated to reduce, and instead, ethanol produced from municipal/industrial waste, after trials, can supplement the current supply being used as blends with presently retailed fossil fuels (E20, E27, etc.). 

As stated by Dr. Ravi, the founder-CEO of Techofest Global, the strategic priority and the USP of the start-up is industrial symbiosis, which, typically, involves an ecosystem of up-cycling/valorising the effluents of an industry, thereby creating a value-chain for residues often lacking an end-of-life. With more than three decades of experience in designing customized nuclear fusion reactors for international programmes, such as ITER, JET/UKAEA and SST-1, Dr. Ravi, a seasoned mechanical engineer, spearheads the start-up’s patented technologies’ scale-up and commercialization.

Two biochemical engineers, Dr. Navnit – the former CTO, and Dr. Kabilan – the former CEO of Biomakerz, Chennai, are the brains behind the current technology/process portfolio of the joint-venture between Techofest Global and Biomakerz. They have been working on biorefineries’ process intensification for more than a decade. “Having foreseen the fuel-vs-fodder/food competition as early as the year 2015, we began developing techno-economically feasible and viable in-vitro metabolically-engineered bioprocesses for scaling-up ethanol production from municipal waste streams between 2019–2021”, says Navnit. After developing operational technologies for international biofuel organizations, serving process engineer roles with certain biorefineries-related OMC R&D’s of India, Dr. Navnit, presently works for a premier academic institution.

An on-going fermentation trial at the Techofest Global-Biomakerz JV’s R&D facility

Techofest Global has developed and tested, in its R&D JV’s pilot-facility of ~100-L, 3 innovative and cost-effective technologies, such as 5G ethanol production using human hair, used cooking oil (UCO), and enriched bio-methane production from disposed sanitary napkins.

“With massive CapEx and OpEx, 2G ethanol technology is facing a major commercialization bottleneck, owing to competition with food/livestock fodder, requirement of a cost-intensive pre-treatment procedure, and the requirement of cellulolytic cocktails, which have a poor recycle efficiency. The proprietary 5G SAFE process developed for the start-up circumvents the mentioned constraints, and instead, utilizes a single-stage saccharification followed by fermentation, and records over 85–90% biocatalyst recovery. Likewise, the proprietary SIM process for bio-methane production, exclusively developed for the start-up, is 2x faster with improved intermittent feeding cycles and continuous gas harvest”, says Navnit.

“With on-going pre-commercialization trials, the proprietary ethanol and bio-methane processes of ours are soon being commercialized”, says Ms. Bhumika, the co-founder and the corporate advisor of the start-up. Furthermore, Mr. Ronak pilots the organization’s global market entry and commercialization frontier.

Techofest Global’s veteran Principal Technology Advisors include: Dr VS Tripathi, former Joint Director, DRDE Gwalior, Dr B S Munjal, former Director, Structures and Thermal group, SAC/ISRO, Academician and Advisor CIKS-Dharohar, GTU, and Dr AV Santhanababu, former Scientist at Satish Dhawan Space Centre. With on-going R&D activities, Dr. Munjal says, “the start-up is striving to provide a unique solution along the lines of the Atmanirbhar and Viksit Bharat Vision 2047”.

Media Contact: www.techofestglobal.com; e-mail: info@techofestglobal.com; contact person: The PR team of Techofest Global.

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As AI Speeds Up Marketing, Louisville’s RedTag Bets on Strategy

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Independent agency unveils new brand and website, and co-hosts Louisville’s PROOF AI Workshop

LOUISVILLE, Ky., Oct. 17, 2026 /PRNewswire/ — RedTag, an independent Louisville-based marketing agency, this month unveiled new positioning, marking its evolution from a digital performance agency into a strategy-first marketing partner. The move comes as AI makes execution faster than ever, and RedTag is betting that strategy, not speed, is what will set businesses apart. Clients can now choose from outcome-based programs that best fit their marketing needs. 

“Clients don’t come to us needing more tactics. They come to us needing a path,” said Russ Renbarger, founder and CEO of RedTag. “Our new brand says out loud what our work has shown for years: We start with strategy and build everything on that foundation.”

RedTag built its reputation on high-performing paid digital campaigns. Over the years, the agency expanded into strategy, creative, video production and website development, giving clients one partner for the full scope of their marketing. Most recently, a team of automation specialists has integrated AI across the agency to speed up production and analysis, guided by an internal AI policy that keeps people accountable for quality. The time AI saves goes back into strategy: knowing what to say, who to say it to and why.

“Our best client relationships have always been partnerships, where we’re in the room when the big decisions get made,” said Alison Conway, chief client officer at RedTag. “This evolution is about bringing that strategic partnership to every client.”

On Oct. 14, RedTag co-hosted the PROOF AI Workshop with Slingshot, Vsimple and Advanced Business Solutions. The hands-on event gave Louisville business leaders practical experience applying AI to their own work. RedTag led the event’s AI in Marketing and Branding track, with four sessions ranging from AI search optimization to a playbook for adopting AI across an organization.

“AI can produce hundreds of ads in an afternoon, but it can’t tell you which one your brand actually needs and why,” Renbarger said. “The faster the tools get, the more valuable human-led strategy becomes.”

RedTag was named the agency of record for the Commonwealth of Kentucky in 2025. Its client list includes PGA of America, Castle & Key Distillery, Bourbon Barrel Foods, ShopCaterpillar and American Beverage Marketers. Since 2023, RedTag’s work has received two Emmy Awards and more than 35 ADDY and AIGA awards. The agency is a four-time Louisville Business First Fast 50 honoree and was named one of the 2026 Best Places to Work in Kentucky.

To learn more about its outcome-based programs, visit RedTag Programs

About RedTag

RedTag is an independent, strategy-first marketing agency based in Louisville, Kentucky. Established in 2008, the agency starts every engagement by understanding the goal before recommending tactics. With a foundation rooted in discovery, RedTag delivers full-scale marketing campaigns built around each client’s business goals. RedTag serves organizations across hospitality, sports, agriculture, government, retail and consumer packaged goods. Learn more at redtag.agency.

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SOURCE RED TAG LLC

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The National Association of Mortgage Brokers Announces its Launch of MORE, New Mortgage Education and Professional Development Platform

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NAMB MORE brings training, credentials, professional development and daily mortgage market information together in one place

LAS VEGAS, Oct. 17, 2026 /PRNewswire-PRWeb/ — The National Association of Mortgage Brokers (NAMB) the first and only national volunteer-led and membership-driven organization representing the interests of mortgage brokers and home buyers since 1973, today announced the launch of NAMB MORE(Mortgage Originator Resources and Education), a new learning and professional development platform designed to give mortgage professionals the education, resources and information they need to grow throughout their careers.

MORE officially launches today during NAMB National 2026, being held October 16–19 at Caesars Palace in Las Vegas. The platform is designed as a long-term resource for mortgage professionals at every career stage, bringing training, credentials, professional development and timely industry information together in one place.

Mortgage professionals can learn more and access the platform at nambhasmore.org. Access to MORE will be free through NAMB Focus, January 7–9, 2027. Users must have a NAMB member profile to access the learning management system.

“NAMB MORE represents a significant investment in the future of mortgage professionals and the continued advancement of our industry,” said Michael Farrell, President of NAMB. “We wanted to create more than a collection of courses; we wanted to build a resource that professionals can turn to throughout their careers. NAMB MORE delivers valuable education, professional development and practical information members can apply to their businesses daily. ‘NAMB has MORE’ is a mantra the entire organization embraces, reflecting our commitment to providing the industry with innovative tools that support professional growth, strengthen advocacy and help foster our members’ success. “MORE was developed with the mortgage industry in mind, with NAMB and subject-matter experts contributing to the platform’s educational content.”

The platform is designed to support mortgage professionals from their first year in the business through experienced production, management and leadership roles. Educational resources span foundational mortgage knowledge, loan origination, mortgage programs and products, business growth, sales and marketing, borrower experience, professional development and more.

The MORE course library includes content across core categories such as:

Business Strategy & GrowthLoan OriginationMortgage FoundationsMortgage Programs & ProductsProfessional Development & Workplace SkillsSales, Marketing & Borrower ExperienceGeneral

Additional learning resources and credentials are designed to help mortgage professionals continue developing their skills as their careers evolve.

A key component of the new platform is the MORE Daily Dashboard, which serves as the home screen members see when they log into MORE. Rather than requiring members to visit the platform only when completing a course or pursuing a credential, the Daily Dashboard is designed to give mortgage professionals a reason to return every day.

The Daily Dashboard currently features:

Mortgage Rate Alert Widget: Provides information about the factors affecting mortgage rates and refreshes at least hourly.Upcoming Events: Highlights NAMB events and opportunities so members can stay connected to the association and industry.Daily Access to MORE: Provides a central starting point for accessing education, professional development and other resources.

“The Daily Dashboard is an important part of what makes MORE different,” added Farrell. “We want MORE to become part of a mortgage professional’s daily routine. Whether someone is checking the latest rate information, looking for an upcoming NAMB event or continuing their professional education, MORE puts useful resources in one place.”

About NAMB: The National Association of Mortgage Brokers has been the only national volunteer-led and membership-driven organization representing the interests of mortgage professionals and homebuyers since 1973. NAMB provides mortgage professionals with advocacy, education, and rigorous certification programs to recognize members with the highest levels of professional knowledge and education. NAMB’s active lobbying and advocacy efforts focus on national and state issues, protecting the interests of its members and borrowers. As the leading national trade association for the mortgage industry, NAMB is affiliated with state associations throughout the country and represents the interests of more than 546,800 licensed and registered Mortgage Loan Originators and 49,100 licensed Mortgage Broker and Mortgage Lender businesses throughout the U.S. www.namb.org

Media Contact

Joshua Steinfeld, Steinfeld Consulting, 1 339-225-1581, steinfeldconsulting@gmail.com

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SOURCE The National Association of Mortgage Brokers

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