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Canon Appoints Jarir Marketing Company and Al Hasoob Company as Authorized Service Centers in Saudi Arabia

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New centers offer customers convenient access to authorized repair and maintenance services through well-established local retailers All repairs utilize exclusively genuine Canon parts, maintaining the integrity and performance of customers’ devices

RIYADH, Saudi Arabia, May 7, 2025 /PRNewswire/ — Canon Middle East and Türkiye has announced a strategic expansion of its after-sales service network in Saudi Arabia through official partnerships with Jarir Marketing Company and Al Hasoob Company. Under this new collaboration, both companies have been appointed authorized service centers for Canon’s Consumer Printing Products (Home and Office), providing Saudi customers with expert, localized support through trusted, well-established retail and technology providers.

This partnership delivers nationwide accessibility through Jarir’s 61 retail locations—which now serve as collection points and service centers—and Al Hasoob Company’s three fully operational, dedicated service centers in key cities. The benefit to Canon customers is twofold: Enhanced convenience and peace of mind, as they gain direct access to Canon-trained technicians using genuine parts without the delays or complications of third-party servicing. The solution also reinforces Canon’s commitment to customer satisfaction by offering a reliable, efficient, and manufacturer-approved pathway to maintain their printing products’ performance.

Binoj Nair, B2C Business Unit Director, Canon Middle East and Türkiye, said, “At Canon, we understand that our commitment to customers extends well beyond the point of purchase. This partnership with Jarir Marketing Company and Al Hasoob Company reflects our dedication to providing exceptional after-sales support. By establishing these authorized service points with trusted retail partners, we ensure our customers have convenient access to expert care for their Canon products wherever they are in the Kingdom. All the information regarding these services, including service center locations and contact details, is available on our official website.”

The service centers are now fully operational at participating Jarir and Al Hasoob Company locations. Both partners have undergone comprehensive Canon Technical Product Training processes, with technicians receiving specialized training to diagnose and repair the full range of Canon office printing products. All repairs utilize exclusively genuine Canon parts, maintaining the integrity and performance of customers’ devices.

Safi Al Safi, Chief Operating Officer, Jarir Marketing, said, “This partnership with Canon strengthens our commitment to providing comprehensive solutions to our customers. Being appointed as an authorized service center allows us to extend our relationship with Canon customers beyond the initial purchase, offering them the peace of mind that comes with expert, manufacturer-approved service using genuine parts. Our 61 locations across Saudi Arabia are not only a point of sale but also a complete after-sales solution. We’re proud to enhance the Canon experience for our shared customers across the Kingdom.”

Sherif Abdelfattah, Chief Executive Officer Al Hasoob, added, “Becoming an authorized Canon service center aligns perfectly with our mission to deliver excellence in technology solutions. Our customers trust us with their technology needs, and now they can rely on us for professional Canon repairs performed by specially trained technicians. With three Canon Service centers in key metropolitan cities, this collaboration enables us to provide a seamless experience from purchase through the entire product lifecycle, reinforcing our position as a complete technology partner.”

This development addresses the growing demand among Saudi consumers for local, authorized service options. Canon customers can now simply visit their nearest Jarir or Al Hasoob Company location with their product for professional diagnosis and repair, eliminating the inconvenience often associated with printer maintenance.

For additional information about service center locations or to find the nearest authorized repair center, customers can scan the QR code available at Canon retail points or visit www.canon-me.com.

About Canon Middle East

Canon Middle East, a subsidiary of Canon Europe, is the operational headquarters for Canon in the Middle East based in Dubai, UAE.  

Founded in 1937, the desire to continuously innovate has kept Canon at the forefront of imaging excellence throughout its 80-year history with its commitments to invest in the right areas and capture growth opportunities. From cameras to commercial printers, and business consultancy to healthcare technologies, Canon enriches lives and businesses through imaging innovation.  Canon’s corporate philosophy is Kyosei – ‘living and working together for the common good’. In EMEA, Canon Europe pursues sustainable business growth, focusing on reducing its environmental impact and supporting customers to reduce theirs using Canon’s products, solutions and services.

Canon invests heavily in R&D, delivering the richest and most innovative products and services to satisfy customers’ creative needs. From amateur photographers to professional print companies, Canon enables each customer to realize their own passion for image. Further information about Canon Middle East is available at www.canon-me.com

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View original content:https://www.prnewswire.co.uk/news-releases/canon-appoints-jarir-marketing-company-and-al-hasoob-company-as-authorized-service-centers-in-saudi-arabia-302448661.html

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X Square Robot Unveils New Embodied AI Model, Says Robots Will Arrive in Homes in 35 Days

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Backed by Alibaba, ByteDance, Xiaomi and Meituan, X Square Robot unveiled a next-generation embodied AI foundation model for home robots and said its first deployments in everyday households will begin within 35 days.

BEIJING, April 23, 2026 /PRNewswire/ — X Square Robot on Tuesday unveiled Wall-B, a new embodied AI foundation model designed for deployment in real-world homes, marking what the company described as a major step toward bringing general-purpose robots into daily family life.

At a launch event themed “Born to Bot, Bot to Family,” the company also introduced its World Unified Model (WUM) architecture, a training framework that combines vision, language, action and physical prediction within a single system from the outset. X Square said the model is intended to help robots operate in the far more unpredictable setting of a home, where tasks, layouts and interactions vary from moment to moment.

“Robots in factories and robots in homes are fundamentally different,” said Qian Wang, founder and CEO of X Square Robot. “In factories, they repeat the same action 10,000 times. In a home, they may need to perform 10,000 different actions, each in a different context. The real challenge is not repetition, but whether a robot can execute new, untrained actions in an unstructured environment.”

Wall-B is the company’s first full implementation of its World Unified Model architecture. Unlike modular systems that train perception, language and control separately, X Square Robot said World Unified Model optimizes those capabilities jointly from the very beginning. The company said that allows physical prediction — including force, friction and collision dynamics — to emerge as part of the model itself, rather than being layered on afterward.

“We train vision, language, action and prediction in the same network from day one,” said Wang Hao, chief technology officer of X Square. “Human infants do not learn to see, move and communicate in isolated stages. They learn by integrating perception and action at the same time, with constant feedback from the physical world. That is the principle behind our architecture.”

X Square Robot said the model was built on two core foundations. The first is a data strategy centered on real, non-staged home environments, aimed at exposing the system to the long tail of household scenarios — misplaced objects, temporary occlusion, unexpected obstacles and spontaneous human activity. The second is a physics-aware predictive mechanism that enables the robot to anticipate physical outcomes before taking action, rather than merely reacting after contact occurs.

Together, those elements are meant to narrow one of robotics’ hardest gaps: moving from controlled demos to reliable performance in live environments. The company said its work on physical robotic platforms has helped it accumulate practical experience in bridging simulation and reality across diverse operating conditions.

At the event, X Square demonstrated a series of live tasks. In one experience zone, a robot arranged flowers while adjusting its grip and motion in real time as stems shifted position under visual occlusion. The task was completed without pre-set trajectories, according to the company, and drew attention from both domestic and international media attending the event.

Even so, X Square acknowledged that the technology remains early. Wang said current systems can make mistakes that require remote intervention — such as placing slippers in the kitchen or pausing mid-task to process the next action. But he said the robots’ ability to operate continuously and generate new real-world data around the clock gives the system a path to rapid improvement.

That learning loop is central to the company’s next milestone: within 35 days, X Square plans to place its robots into everyday homes, underscoring the company’s long-term commitment to the home robotics sector.

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Manhattan Associates Announces Latest Enhancements for Retailers

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SYDNEY, April 23, 2026 /PRNewswire/ — Manhattan Associates (NASDAQ: MANH), the global leader in supply chain commerce with unmatched AI capabilities, today announced major enhancements to Manhattan Active® Omni. These innovations are designed to help retailers maximise in-store and online sales while delivering best-in-class customer experiences across all touchpoints. New capabilities include embedded agentic AI for store associates and customer service teams, real-time sales, and fulfilment insights delivered natively within the user experience, and brand-new capabilities focused on maximising both revenue and profit when shipping from stores.

Manhattan announced commercial availability of three new AI agents, a Store Associate Agent, a Contact Centre Agent, and an OMS Configuration Agent, all available within the Manhattan Active Omni user interface, to support retailers’ selling and service teams. Using a natural language interface, these agents deliver immediate, actionable insights into store activity, sales trends, inventory, returns, and customer behaviour, helping associates and customer service teams resolve issues faster and provide more personalised support.

“Retailers are under constant pressure to move faster, operate smarter, and deliver seamless experiences across every touchpoint,” said Brian Kinsella, SVP of Product Management at Manhattan Associates. “Our latest updates reflect Manhattan’s ongoing commitment to delivering cutting edge artificial intelligence within our applications. Whether it’s the myriad machine learning algorithms present for years or our new Agentic AI and Fulfilment Simulation capabilities, we’ve long believed true AI needs to live within rather than alongside our applications. We’re proud to partner with a number of world class retailers on the design and development of these breakthrough technologies.”

Along with the newly announced agentic AI innovations, Manhattan Active® Point of Sale continues to advance with Customer Facing Display, a powerful new enhancement that brings shoppers into the checkout experience. Customers can view their cart in real time, attach their loyalty information to a transaction, enter shipping details, and choose how they’d like to receive their receipt, all from a dedicated display. Retailers can also capture additional customer input, ensuring greater accuracy and faster transactions at the point of sale, bridging the gap between associates and shoppers, and delivering a smoother, more engaging checkout experience.

Additionally, the Fulfilment Optimisation Simulation engine enables enterprises to model and compare alternative fulfilment strategies by balancing cost, speed, service level, and margin. It provides data-driven insights into split shipments, total fulfilment costs, location-level distribution, and key KPIs using a consistent set of orders for each strategy. Users can easily adjust optimisation rules, rerun simulations, and compare results side-by-side to understand the true impact of each change. The engine also supports “what if” scenario planning – allowing teams to anticipate constraints, evaluate operational shifts, and analyse trade-offs in a fully self-serve manner. By replaying historical or selected orders, businesses can continuously optimise fulfilment, uncover new savings, and drive meaningful performance improvements.

Together, these innovations reflect Manhattan’s continued focus on delivering practical, enterprise-ready advancements that help retailers move faster and operate with greater confidence.

Receive up-to-date product, customer and partner news directly from Manhattan on LinkedIn.

ENDS

ABOUT MANHATTAN ASSOCIATES:

Manhattan Associates is a global technology leader, providing supply chain and omnichannel commerce solutions with unmatched AI capabilities. We design, build and offer best-in-class, AI-powered, cloud-based solutions that drive resilience and efficiency for businesses. We enable enterprises to uniquely unify front-end sales with back-end supply chain execution.

Our commitment to innovation, cloud-native platform and API-first architecture create simpler experiences and faster paths to value for our customers. We empower them to preempt and react to emerging trends and global disruptions with technical expertise and operational confidence, transforming challenges into competitive advantage. For more information, please visit www.manh.com.

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SOURCE Manhattan Associates

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Global Telecom Leaders to Convene in Singapore for Definitive Summit on AI-Native Transformation and Industry Reinvention

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SINGAPORE, April 23, 2026 /PRNewswire/ — Twimbit, the global research and advisory firm, has finalized the strategic agenda for the Twimbit Telecom Summit & Awards 2026, scheduled for 21 May 2026 at the Capitol Theatre, Singapore. This high-level forum serves as a catalyst for addressing the shift toward AI-native architectures and digital sovereignty.

As the telecommunications sector moves beyond traditional connectivity toward a ‘Techco’ model, the 2026 summit will provide a framework for navigating margin pressure through structural innovation, with insights on ROIC growth, EBITDA optimization, and the integration of generative technologies into core business functions.

Architects of the Industry: Featured Perspectives

The 2026 summit features a curated lineup of visionaries redefining the telecom blueprint:

Soma Velayutham, VP Telecoms & AI, NvidiaWong Soon Nam, Chief Planning and Transformation Officer, TelekomselRajesh Chandiramani, CEO, ComvivaVikram Sinha, CEO, Indosat Ooredoo HutchisonAayush Bhatnagar, Chief Technology Development Officer, JioUlf Ewaldsson, Advisor, Indosat (Former President of Technology, T-Mobile)Juhi McClelland, Managing Partner, IBM Consulting APACManoj Menon, Founder & CEO, Twimbit

Strategic Forum: The Telecom Summit (08:00 – 14:35)

Designed as a high-impact leadership forum, the morning sessions will address three critical levers for telco success in 2026:

Accelerating the AI-Native Core: Leveraging generative AI to rebuild network operations and customer service modelsDigital Sovereignty & Infrastructure: Navigating data residency and localized AI infrastructure for competitive advantageGrowth Engineering & Customer Experience: Implementing high-touch service philosophies to drive customer lifetime value

The Recognition Gala: Twimbit Telecom Awards (17:00 – Late)

The day concludes with a prestigious black-tie awards ceremony, celebrating organisations and leaders demonstrating innovation and strategic transformation, using Twimbit’s proprietary research frameworks across Asia-Pacific.

Strategic Partnerships and Support

The event is supported by industry leaders. F5 joins as Strategic Partner, while Nokia and Comviva serve as Gold Sponsors, highlighting the role of secure infrastructure, customer experience, and digital financial solutions.

“We are at a point where incremental change is no longer sufficient,” said Manoj Menon, Founder & CEO of Twimbit. “This summit is about the reinvention of the telecom business model and providing a roadmap for leaders to architect the next era of digital intelligence.”

About Twimbit

A global tech and advisory firm powering customer success through research, innovation and community, Twimbit provides actionable insights that fuel innovation and growth through its proprietary research platform.

Media Contacts:
Vansh Sehgal
vansh@twimbit.com 

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View original content:https://www.prnewswire.co.uk/news-releases/global-telecom-leaders-to-convene-in-singapore-for-definitive-summit-on-ai-native-transformation-and-industry-reinvention-302750208.html

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