Connect with us

Technology

VertexOne Celebrates Client Recognized for Digital Engagement Innovation at IUCX Amid Broader CX Transformation Push

Published

on

PHOENIX, May 9, 2025 /PRNewswire/ — VertexOne, a leading provider of cloud software designed to revolutionize the customer experience within the energy and utility industry, is pleased to be wrapping up this year’s 49th annual IUCX (formally CS Week) Conference on a celebratory note after its client, the City of Round Rock, Texas, took home top honors in two categories at this year’s IUCX’s Expanding Excellence Awards.

 

“These awards spotlight what’s possible when utilities have both a strong vision and the right tools to bring it to life” – VertexOne COO Tina Santizo

The city was honored for its leadership in digital engagement and project innovation, including a multi-phase customer portal initiative that helps residents gain greater control over their water usage and avoid high-bill surprises. The recognition capped off a high-visibility week for VertexOne, which launched its new customer engagement engine, VXconnect, on the first day of the conference.

Built on the foundation of proven value and functionality, VXconnect, was reimagined from the ground up as a single, unified SaaS system designed to help energy and utility providers evolve engagement, drive efficiency, and scale for what’s next.

A panel of IUCX judges selected winners in six categories – including four company, and two individual awards – with two of the four company categories featuring two winners based on company size: Level I for utilities grossing more than $1 billion in revenue, and Level II for those with an annual gross below $1 billion.

Innovation in Digital Engagement – Winner, City of Round Rock, Texas

The City of Round Rock, Texas taking home IUCX’s Innovation in Digital Engagement award, which salutes utilities that showcase technologically complex projects that improved services in the meter-to-cash CX lifecycle through digital engagement.

Round Rock awarded for their two-phased customer payment portal project which they undertook to empower customers with real-time usage information and customizable alerts for leaks and consumption thresholds to make informed decisions and avoid high bills.

IUCX Rising Star Award – Winner, Debbie Seman, City of Round Rock, Texas

Additionally, the City of Round Rock’s Utility Billing & Revenue Supervisor, Debbie Seman, was individually bestowed one of two distinguished 2025 Rising Star Awards for spearheading the utility’s consumption portal project, where she collaborated with IT, various departments and vendors as its project manager.

Seman, heralded specifically for her, “remarkable talent for implementing creative problem-solving techniques, approaching challenges collaboratively and refining processes with an unwavering can-do attitude,” according to her nominator. Adding that her excellence in “streamlining processes, introducing innovations, and fostering a positive work environment” as other accolades typical of Seman’s work ethic.

“Watching Round Rock succeed on this stage is incredibly meaningful,” said Keith Ahonen, SVP of Partners and Channels at VertexOne and former COO of Accelerated Innovations, acquired by VertexOne in December 2024.

“It’s gratifying to see the evolution – not just of the technology, but of the outcomes,” Ahonen added. “This kind of recognition shows how collaboration and innovation can come together to create real results.”

“These awards spotlight what’s possible when utilities have both a strong vision and the right tools to bring it to life,” said VertexOne Chief Operating Officer Tina Santizo. “Round Rock’s success reflects exactly why we built VXconnect; to empower forward-thinking teams with a unified, modern solution that moves beyond engagement into impact.”

Earlier in the week VertexOne leaders contributed to three high-impact IUCX sessions addressing key customer experience challenges and future-facing strategies: 

Reaching vulnerable customers through proactive, personalized engagementAdvancing water conservation with data-driven personalizationTransforming passive customers into active participants through behavior-based incentives.

IUCX is the premier educational and networking conference serving electric, gas and water/wastewater utility professionals across North America and around the world. It provides learning and connection opportunities in support of the utility CX lifecycle: Billing & Payments, Contact Center, Credit & Collections, Digital Engagement, Disruptors, Field Services, and Strategies & Analytics.

Click here for more information and a full list of this year’s slate of IUCX’s 2025 Expanding Excellence Award (EEA) winners and finalists.

About VertexOne
VertexOne is the leading provider of cloud-based SaaS solutions, powering the next generation of customer experience for utilities, energy retailers and energy transition providers. With more than 30 years of experience and 400 customers in the cloud, we capitalize on our deep expertise to provide a wide range of innovative solutions for digital transformation, revenue optimization and data-driven efficiency operations surrounding the customer. We empower our clients to deliver a compelling customer experience, reduce costs to serve, increase operational efficiency and improve customer satisfaction. For more information on how VertexOne allows you to enhance the digital customer experience, improve revenue management and leverage data analytics, visit vertexone.ai

MEDIA
Lynn Steinberg
VertexOne
lynn.steinberg@vertexone.net

View original content to download multimedia:https://www.prnewswire.com/news-releases/vertexone-celebrates-client-recognized-for-digital-engagement-innovation-at-iucx-amid-broader-cx-transformation-push-302451495.html

SOURCE VertexOne

Continue Reading
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Technology

5paisa Capital Launches AlgoSpace: Algo Trading for Everyone, Made Simple and Accessible

Published

on

By

MUMBAI, India, June 20, 2026 /PRNewswire/ — 5paisa Capital Ltd., one of India’s leading digital brokers, today announced the launch of AlgoSpace at its Algo Convention event at the Bombay Stock Exchange. AlgoSpace is a new algorithmic trading platform designed to make algo trading accessible to every retail trader. 

A product that is meant to make “Algo Trading for Everyone,” AlgoSpace enables users to browse, select, and deploy curated trading strategies – without the need for coding, technical infrastructure, or complex configurations. The platform brings together simplicity, speed, and intelligent automation to help traders participate in algo-driven trading with ease. 

Solving for Simplicity in Algo Trading 

While algorithmic trading has long been associated with institutions and technically advanced traders, retail participation has often been limited by complexity and high entry barriers. AlgoSpace by 5paisa bridges this gap by offering a curated selection of battle-tested strategies, allowing traders to focus on strategy selection rather than technical implementation. 

With instant deployment and seamless integration into the 5paisa trading ecosystem, AlgoSpace by 5paisa removes friction at every step – making algo trading intuitive, efficient, and accessible. 

Commenting on the launch, Gaurav Seth, MD & CEO, 5paisa Capital, said: 

“At 5paisa, our focus has always been on simplifying advanced trading tools for retail India. With AlgoSpace, we are making algo trading accessible to everyone. Traders can now access curated strategies and deploy them seamlessly at no extra cost.” 

Key Highlights of AlgoSpace 

Strategy Deployment: Browse a curated marketplace of trading strategies and deploy then seamlessly. Battle-Tested Algos: Pre-built strategies for Indian market conditions and diverse styles. No Coding Required: No programming, scripting, or technical setup – simply select and deploy. Zero Platform Fees: Trade using AlgoSpace with no additional platform charges or commissions. Seamless Execution: Fully integrated with the 5paisa ecosystem for real-time order execution and monitoring. Insights & Controls: Backtesting, performance analytics, and complete visibility into positions and capital usage. 

AlgoSpace by 5paisa represents a shift in how retail traders can engage with algorithmic strategies, moving away from complexity towards clarity, control, and intelligent automation. By combining curated strategies with instant execution and a no-code experience, 5paisa continues its mission to democratise advanced trading tools and make professional-grade capabilities available to every trader. 

About 5paisa Capital 

5paisa Capital Ltd. is one of India’s leading digital-first brokers, offering cost-effective and technology-driven financial services to retail investors. With a mission to democratise investing, 5paisa continues to innovate at the intersection of finance and technology, delivering seamless trading and investing solutions to millions across the country. 

Photo: https://mma.prnewswire.com/media/2997850/5paisa_Launches_AlgoSpace.jpg

View original content to download multimedia:https://www.prnewswire.com/in/news-releases/5paisa-capital-launches-algospace-algo-trading-for-everyone-made-simple-and-accessible-302805778.html

Continue Reading

Technology

Reliance Digital Launches ‘Baaptaa’, a Father’s Day Campaign Celebrating the Many Expressions of Fatherhood

Published

on

By

MUMBAI, India, June 20, 2026 /PRNewswire/ — Reliance Digital has launched ‘Baaptaa’, a Father’s Day campaign to celebrate the many expressions of fatherhood. Built around a simple cultural observation, while “Maa ki Mamta” has long been a part of India’s collective vocabulary, there has never been a word that captures the distinct ways fathers express love, the campaign introduces ‘Baaptaa’ as a tribute to the many shades of fatherhood.

Conceptualised as an original music-led campaign, Baaptaa celebrates fathers not as idealised figures, but as they are experienced in everyday life, protective, dependable, emotional, quirky, practical, occasionally embarrassing, and always present. Through a relatable narrative, the campaign acknowledges the countless ways fathers care for their families, often through actions rather than words.

Watch Video: https://youtu.be/9XyUsJB33Ds?si=PM67vhxrzth1JEkz 

At the heart of the campaign is an original music video told from a father’s perspective, capturing the different roles he plays across life’s moments and milestones. The film brings to life the humour, warmth and unspoken affection that characterise father-child relationships, while giving a name to a form of love that many recognise but few have articulated.

The campaign stems from a simple insight: while motherhood has often found expression through familiar phrases and popular references, the unique language of fatherhood has remained largely undefined. Baaptaa seeks to fill that gap by creating a term that reflects the everyday gestures, practical wisdom and quiet sacrifices that fathers make.

Father’s Day communication often leans into familiar emotional territory, but Reliance Digital’s campaign celebrates fathers in a way that feels more culturally authentic and relatable. The idea for ‘Baaptaa’ came from a simple observation — mother’s love has been immortalised in a number of heartfelt, emotional songs, there needed to be an anthem dedicated to dad’s love. And thus was born Baaptaa – a love language that is often awkward, practical, protective, humorous and deeply felt, even if rarely verbalised. It’s a celebration of fatherhood in all its wonderfully imperfect forms immortalized by a song that you won’t be able to stop humming.

Shop for the widest range of electronics at Reliance Digital and thank your father for his Baaptaa.

View original content to download multimedia:https://www.prnewswire.com/in/news-releases/reliance-digital-launches-baaptaa-a-fathers-day-campaign-celebrating-the-many-expressions-of-fatherhood-302805505.html

Continue Reading

Technology

REPT BATTERO Deepens Inter Milan Partnership, Brings Latest Innovations to Intersolar Europe 2026

Published

on

By

MUNICH, June 20, 2026 /PRNewswire/ — As global audiences follow the world’s biggest football tournament this summer, another international stage is preparing to bring together innovators, businesses and industry leaders from across the energy sector.

From June 23 to 25, REPT BATTERO will participate in Intersolar Europe 2026 in Munich, Germany, showcasing its latest developments in energy storage, sustainability and global business expansion.

Adding to the excitement, an Inter Milan legend will make a special appearance at the REPT BATTERO booth, meeting customers, partners and visitors from around the world. The appearance follows the company’s recent partnership with Inter Milan, which named REPT BATTERO as the club’s Global Official Battery and Energy Storage Partner.

But beyond products, exhibitions and football, the story REPT BATTERO hopes to tell is about something larger: how a young Chinese battery company is evolving into a global energy brand.

Growth Comes First

For any company looking to expand globally, one question comes before all others: is the business ready?

For REPT BATTERO, the answer is increasingly being reflected in its performance.

According to its 2025 annual results, the company reported revenue of approximately €3.1 billion, up 36.7% year on year, while net profit reached approximately €87 million, marking the company’s first full year of profitability. Annual battery shipments totaled 82.7GWh, representing year-on-year growth of 89.2%.

Energy storage continued to be a key growth driver, generating approximately €1.7 billion in revenue in 2025, an increase of 86.8% compared with the previous year.

The momentum has continued into 2026. In the first quarter, REPT BATTERO ranked No.1 globally in both residential energy storage cell shipments and commercial & industrial energy storage cell shipments, while ranking among the world’s top five in energy storage cell shipments overall. The company has also maintained BloombergNEF Tier 1 Energy Storage Supplier status for eleven consecutive quarters.

These achievements are not simply the result of rapid growth. They reflect years of investment in product development, manufacturing capability, customer relationships and operational excellence.

For REPT BATTERO, globalization is not a sudden ambition. It is the natural next stage of a business that has steadily built the foundations required to compete internationally.

Globalization Beyond Exporting Products

For many companies, globalization begins with exports.

But long-term success requires much more than shipping products overseas.

Customers increasingly evaluate suppliers not only on technology and price, but also on local service capabilities, supply chain resilience, regulatory readiness and long-term reliability. This is particularly true in Europe, where the energy transition continues to drive demand for trusted and sustainable partners.

Over the past several years, REPT BATTERO has been steadily strengthening its international footprint.

The company established its European subsidiary in Munich in 2023 and has since expanded its overseas presence across Germany, the United States, Indonesia, Australia and Japan. Today, REPT BATTERO’s business network spans six continents, supporting customers across a wide range of energy storage and mobility applications.

At the same time, the company is advancing construction of its first overseas manufacturing base in Indonesia, a major milestone in its global manufacturing strategy.

Europe remains one of REPT BATTERO’s most important markets. Earlier this year, during KEY – The Energy Transition Expo in Italy, the company signed energy storage supply agreements totaling 8.3GWh with seven European partners. REPT BATTERO has successfully delivered and deployed energy storage projects in Germany, Belgium, Slovakia, Romania, Bulgaria, Greece, Ukraine, Poland, Moldova and Latvia, further strengthening its presence in Europe.

Taken together, these developments demonstrate that REPT BATTERO’s global strategy extends far beyond exports. The company is building local presence, local partnerships and long-term capabilities designed to support customers worldwide.

Building a Global Brand

As technology, products and services enter global markets, another challenge emerges: building recognition and trust.

This is one of the reasons behind REPT BATTERO’s partnership with Inter Milan.

Announced in May 2026, the collaboration goes beyond traditional sponsorship. It includes brand campaigns, fan engagement initiatives, customer experiences and future activations across international markets.

For REPT BATTERO, the partnership represents a new approach to global brand building.

Historically, battery companies have communicated primarily through technical specifications, product performance and manufacturing capabilities. While these remain essential, global audiences increasingly connect with brands through stories, experiences and shared values.

Football provides a unique platform for that connection.

With one of the largest fan bases in world football, Inter Milan offers a global stage that transcends language, geography and culture. Through the partnership, REPT BATTERO aims to engage customers and communities in a more accessible, international and human-centered way.

The goal is not simply to increase visibility. It is to help a broader audience understand the innovation, ambition and long-term vision behind the company.

Youth Is About Agility, Not Image

Founded in 2017 and entering production just one year later, REPT BATTERO remains a relatively young company by industry standards.

Yet its development has been remarkably rapid.

The company became one of the fastest battery manufacturers in the industry to surpass RMB 10 billion in annual revenue. Since then, it has continued evolving—from rapid expansion to profitability, from domestic growth to international development, and from product exports to global brand building.

At REPT BATTERO, being young is not about image. It is about agility.

It means responding quickly to changing market conditions, adapting to customer needs and continuously improving across products, operations and organization.

Whether addressing growing demand for residential energy storage in Europe, preparing for emerging battery passport requirements, or navigating an industry increasingly focused on profitability and sustainable growth, REPT BATTERO has consistently demonstrated its ability to adapt and execute.

This combination of innovation, responsiveness and global ambition continues to shape the company’s identity as it enters its next stage of development.

See You in Munich

From SNEC in Shanghai to Intersolar Europe in Munich, the interaction between REPT BATTERO and INTER MILAN continues.

Yet the company’s story is about more than exhibitions or celebrity appearances. It is about the evolution of a young energy company building the capabilities, partnerships and brand needed to compete on a global stage.

This June, as the FIFA World Cup captures the attention of football fans around the world, REPT BATTERO will welcome an Inter Milan legend to its booth at Intersolar Europe in Munich.

When a player who once stood at the pinnacle of world football walks into the booth of a young Chinese energy company and exchanges handshakes and conversations with customers and partners from across the globe, the moment represents something larger than a partnership.

It reflects how far REPT BATTERO has come—and where it is heading next.

From a fast-growing battery manufacturer to an increasingly global energy brand, REPT BATTERO’s journey is still being written. And perhaps, that scene in Munich will be one of its most meaningful chapters yet.

View original content to download multimedia:https://www.prnewswire.co.uk/news-releases/rept-battero-deepens-inter-milan-partnership-brings-latest-innovations-to-intersolar-europe-2026-302805755.html

Continue Reading

Trending