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VertexOne Celebrates Client Recognized for Digital Engagement Innovation at IUCX Amid Broader CX Transformation Push

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PHOENIX, May 9, 2025 /PRNewswire/ — VertexOne, a leading provider of cloud software designed to revolutionize the customer experience within the energy and utility industry, is pleased to be wrapping up this year’s 49th annual IUCX (formally CS Week) Conference on a celebratory note after its client, the City of Round Rock, Texas, took home top honors in two categories at this year’s IUCX’s Expanding Excellence Awards.

 

“These awards spotlight what’s possible when utilities have both a strong vision and the right tools to bring it to life” – VertexOne COO Tina Santizo

The city was honored for its leadership in digital engagement and project innovation, including a multi-phase customer portal initiative that helps residents gain greater control over their water usage and avoid high-bill surprises. The recognition capped off a high-visibility week for VertexOne, which launched its new customer engagement engine, VXconnect, on the first day of the conference.

Built on the foundation of proven value and functionality, VXconnect, was reimagined from the ground up as a single, unified SaaS system designed to help energy and utility providers evolve engagement, drive efficiency, and scale for what’s next.

A panel of IUCX judges selected winners in six categories – including four company, and two individual awards – with two of the four company categories featuring two winners based on company size: Level I for utilities grossing more than $1 billion in revenue, and Level II for those with an annual gross below $1 billion.

Innovation in Digital Engagement – Winner, City of Round Rock, Texas

The City of Round Rock, Texas taking home IUCX’s Innovation in Digital Engagement award, which salutes utilities that showcase technologically complex projects that improved services in the meter-to-cash CX lifecycle through digital engagement.

Round Rock awarded for their two-phased customer payment portal project which they undertook to empower customers with real-time usage information and customizable alerts for leaks and consumption thresholds to make informed decisions and avoid high bills.

IUCX Rising Star Award – Winner, Debbie Seman, City of Round Rock, Texas

Additionally, the City of Round Rock’s Utility Billing & Revenue Supervisor, Debbie Seman, was individually bestowed one of two distinguished 2025 Rising Star Awards for spearheading the utility’s consumption portal project, where she collaborated with IT, various departments and vendors as its project manager.

Seman, heralded specifically for her, “remarkable talent for implementing creative problem-solving techniques, approaching challenges collaboratively and refining processes with an unwavering can-do attitude,” according to her nominator. Adding that her excellence in “streamlining processes, introducing innovations, and fostering a positive work environment” as other accolades typical of Seman’s work ethic.

“Watching Round Rock succeed on this stage is incredibly meaningful,” said Keith Ahonen, SVP of Partners and Channels at VertexOne and former COO of Accelerated Innovations, acquired by VertexOne in December 2024.

“It’s gratifying to see the evolution – not just of the technology, but of the outcomes,” Ahonen added. “This kind of recognition shows how collaboration and innovation can come together to create real results.”

“These awards spotlight what’s possible when utilities have both a strong vision and the right tools to bring it to life,” said VertexOne Chief Operating Officer Tina Santizo. “Round Rock’s success reflects exactly why we built VXconnect; to empower forward-thinking teams with a unified, modern solution that moves beyond engagement into impact.”

Earlier in the week VertexOne leaders contributed to three high-impact IUCX sessions addressing key customer experience challenges and future-facing strategies: 

Reaching vulnerable customers through proactive, personalized engagementAdvancing water conservation with data-driven personalizationTransforming passive customers into active participants through behavior-based incentives.

IUCX is the premier educational and networking conference serving electric, gas and water/wastewater utility professionals across North America and around the world. It provides learning and connection opportunities in support of the utility CX lifecycle: Billing & Payments, Contact Center, Credit & Collections, Digital Engagement, Disruptors, Field Services, and Strategies & Analytics.

Click here for more information and a full list of this year’s slate of IUCX’s 2025 Expanding Excellence Award (EEA) winners and finalists.

About VertexOne
VertexOne is the leading provider of cloud-based SaaS solutions, powering the next generation of customer experience for utilities, energy retailers and energy transition providers. With more than 30 years of experience and 400 customers in the cloud, we capitalize on our deep expertise to provide a wide range of innovative solutions for digital transformation, revenue optimization and data-driven efficiency operations surrounding the customer. We empower our clients to deliver a compelling customer experience, reduce costs to serve, increase operational efficiency and improve customer satisfaction. For more information on how VertexOne allows you to enhance the digital customer experience, improve revenue management and leverage data analytics, visit vertexone.ai

MEDIA
Lynn Steinberg
VertexOne
lynn.steinberg@vertexone.net

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In HelloNation, Real Estate Expert Grace Frank Shares What to Know Before Relocating to Chattanooga

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CHATTANOOGA, Tenn., April 27, 2026 /PRNewswire/ — What should people consider before relocating to Chattanooga,TN? According to a HelloNation article, the move involves more than a change of address. Grace Frank of Grace Frank Group explains that housing options, schools, job opportunities, and lifestyle factors all play an important role in helping newcomers settle successfully in the city.

Housing is often the first decision to make. Chattanooga offers a wide range of real estate choices, from historic downtown homes to newer suburban subdivisions and rural properties with more space. Each option comes with trade-offs. Urban neighborhoods provide convenience and entertainment, suburban areas appeal to families with larger homes and school access, and rural living offers peace and quiet but may require longer commutes and fewer services.

Affordability is another factor that draws many people to the area. Compared to larger cities, Chattanooga’s housing prices and property taxes remain relatively moderate. Still, trends vary by neighborhood. Some areas near downtown are experiencing rapid growth and rising prices. Buyers and renters who study these patterns in advance are better able to match their budget with the right community.

For families, schools are central to the relocation decision. Hamilton County features public, private, and charter schools, each offering different strengths. Many families select neighborhoods based on school zones, while others consider private education or alternative programs. Reviewing school ratings, extracurricular options, and long-term academic opportunities helps ensure the best fit for children.

Employment opportunities also make Chattanooga an attractive place to move. The job market has been growing steadily, with strengths in logistics, healthcare, technology, and advanced manufacturing. Expansion from existing companies and new businesses entering the region have created stability in both housing and employment. Prospective residents, however, should review industry-specific opportunities to confirm their career goals align with local options.

Beyond housing, schools, and work, lifestyle factors help determine how well a move turns out. Chattanooga’s reputation as an outdoor destination is one of its strongest assets. Residents enjoy access to hiking trails, mountain biking, and water activities along the Tennessee River. The city also features cultural events, a thriving restaurant scene, and live music, making it appealing for those who want balance between work and recreation.

Planning the details of the move itself is just as important. A relocation checklist can simplify the process, including securing housing, transferring utilities, and registering vehicles. Those moving from out of state should also remember to update driver’s licenses, insurance, and voter registration. Attention to these details reduces stress and prevents unnecessary delays.

Local expertise can help make the transition smoother. A real estate professional who understands Chattanooga can guide newcomers through the city’s neighborhoods, school districts, and commuting options. Their insight can save time, prevent costly mistakes, and ensure that newcomers choose a location that fits both their practical needs and lifestyle goals.

Relocating to Chattanooga offers opportunities that combine affordability, career growth, and outdoor living. Families, retirees, and young professionals are all drawn to the area’s variety of neighborhoods, active lifestyle, and strong sense of community. With careful planning, the move can be both seamless and rewarding.

What to Know Before Relocating to Chattanooga highlights the most important factors for a successful transition. This is according to Grace Frank, Real Estate Expert of Chattanooga, TN, who provides practical advice for those considering a move in HelloNation.

About HelloNation
HelloNation is a premier media platform that connects readers with trusted professionals and businesses across various industries. Through its innovative “edvertising” approach that blends educational content and storytelling, HelloNation delivers expert-driven articles that inform, inspire, and empower. Covering topics from home improvement and health to business strategy and lifestyle, HelloNation highlights leaders making a meaningful impact in their communities.

View original content to download multimedia:https://www.prnewswire.com/news-releases/in-hellonation-real-estate-expert-grace-frank-shares-what-to-know-before-relocating-to-chattanooga-302754736.html

SOURCE HelloNation

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Hyperscale Data Subsidiary Ault Global Commodities Announces First Silver Purchase

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LAS VEGAS, April 27, 2026 /PRNewswire/ — Hyperscale Data, Inc. (NYSE American: GPUS), an artificial intelligence (“AI”) data center company anchored by Bitcoin (“Hyperscale Data” or the “Company”), today announced that its wholly-owned subsidiary Ault Global Commodities, Inc. (“AGC”) has completed its first purchase of physical silver, acquiring 10,000 ounces of .999 fine silver bullion. The transaction was executed through AGC’s strategic partner, Scottsdale Mint, LLLP, a leading private mint specializing in high-quality investment grade precious metals with which AGC has entered into a purchase and sale agreement (the “Agreement”).

This initial acquisition of silver under the Agreement marks the official launch of the Company’s precious metals strategy and represents a key step in the Company’s broader initiative to build a diversified commodities portfolio alongside its existing digital asset and AI operations, as well as its contemplated robotics plans, each as disclosed in prior press releases.

“This initial silver purchase represents more than merely an entry into precious metals; it reflects the continued evolution of the Company’s balance sheet,” stated Milton “Todd” Ault III, Executive Chairman of Hyperscale Data. “With more than $350 million in assets, including cash and Bitcoin, we are deliberately building a diversified balance sheet designed to endure across market cycles. We believe Bitcoin and precious metals will serve as foundational pillars of that strategy, combining the asymmetric upside of digital assets with the proven stability of hard commodities. As we continue to deploy capital, our objective is clear: Strengthen our asset base, expand our global portfolio of companies, and position Hyperscale Data to create long-term value through disciplined, opportunistic capital allocation.”

The Company expects AGC to make additional purchases in the future as it continues to scale its operations in the broader commodities sector.

For more information on Hyperscale Data and its subsidiaries, Hyperscale Data recommends that stockholders, investors and any other interested parties read Hyperscale Data’s public filings and press releases available under the Investor Relations section at hyperscaledata.com or available at www.sec.gov.

About Hyperscale Data, Inc.

Through its wholly owned subsidiary Sentinum, Inc., Hyperscale Data owns and operates a data center at which it mines digital assets and offers colocation and hosting services for the emerging AI ecosystems and other industries. Hyperscale Data’s other wholly owned subsidiary, Ault Capital Group, Inc. (“ACG”), is a diversified holding company pursuing growth by acquiring undervalued businesses and disruptive technologies with a global impact.

Hyperscale Data currently expects the divestiture of ACG (the “Divestiture”) to occur in the second quarter of 2027. Upon the occurrence of the Divestiture, the Company would be an owner and operator of data centers to support high-performance computing services, as well as a holder of the digital assets. Until the Divestiture occurs, the Company will continue to provide, through ACG and its wholly and majority-owned subsidiaries and strategic investments, mission-critical products that support a diverse range of industries, including an AI software platform, equipment rental services, defense/aerospace, industrial, automotive, medical/biopharma and hotel operations. In addition, ACG is actively engaged in private credit and structured finance through a licensed lending subsidiary. Hyperscale Data’s headquarters are located at 11411 Southern Highlands Parkway, Suite 190, Las Vegas, NV 89141.

On December 23, 2024, the Company issued one million (1,000,000) shares of a newly designated Series F Exchangeable Preferred Stock (the “Series F Preferred Stock”) to all common stockholders and holders of the Series C Preferred Stock on an as-converted basis. The Divestiture will occur through the voluntary exchange of the Series F Preferred Stock for shares of Class A Common Stock and Class B Common Stock of ACG (collectively, the “ACG Shares”). The Company reminds its stockholders that only those holders of the Series F Preferred Stock who agree to surrender such shares, and do not properly withdraw such surrender, in the exchange offer through which the Divestiture will occur, will be entitled to receive the ACG Shares and consequently be shareholders of ACG upon the occurrence of the Divestiture.

Forward-Looking Statements

This press release contains “forward-looking statements” within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. These forward-looking statements generally include statements that are predictive in nature and depend upon or refer to future events or conditions, and include words such as “believes,” “plans,” “anticipates,” “projects,” “estimates,” “expects,” “intends,” “strategy,” “future,” “opportunity,” “may,” “will,” “should,” “could,” “potential,” or similar expressions. Statements that are not historical facts are forward-looking statements. Forward-looking statements are based on current beliefs and assumptions that are subject to risks and uncertainties.

Forward-looking statements speak only as of the date they are made, and the Company undertakes no obligation to update any of them publicly in light of new information or future events. Actual results could differ materially from those contained in any forward-looking statement as a result of various factors. More information, including potential risk factors, that could affect the Company’s business and financial results are included in the Company’s filings with the U.S. Securities and Exchange Commission, including, but not limited to, the Company’s Forms 10-K, 10-Q and 8-K. All filings are available at www.sec.gov and on the Company’s website at hyperscaledata.com.

 

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SOURCE Hyperscale Data Inc.

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In HelloNation, Financial Advisor Jennifer Prosise of Joliet, IL Breaks Down When to Start Financial Planning

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JOLIET, Ill., April 27, 2026 /PRNewswire/ — When is the right time to begin financial planning? A recent HelloNation article featuring Financial Advisor Jennifer Prosise of The Voyager Group, Ltd. in Joliet, IL, explores why early financial planning can create lasting advantages, especially during key life transitions.

 

The article challenges the common belief that financial planning only becomes necessary later in life. According to the feature, waiting until retirement planning is urgent can limit flexibility and options. By starting earlier, individuals can make gradual adjustments that align with long-term goals and reduce financial stress over time.

Jennifer Prosise explains that financial planning is most effective when it starts at the moment questions begin to surface. The article notes that planning isn’t tied to age, but to life events, such as a career change, starting a family, or returning to school. These life transitions often reshape responsibilities and future priorities, making early financial planning both timely and practical.

One of the most valuable aspects of early financial planning is habit-building. The article emphasizes how small choices about income and savings, spending, or borrowing compound over time. Establishing a structure early creates momentum and makes it easier to adapt when circumstances shift.

Career changes are a key opportunity to begin planning. With changes in income, benefits, and risk, the article advises individuals to assess how income and savings can work together more efficiently. A financial advisor can help clarify goals and offer structure during times of professional change.

For growing families, financial planning provides support when expenses increase and new needs emerge. The article points out that early planning can balance short-term decisions with long-term goals like education costs, housing needs, or lifestyle flexibility. Financial clarity during these moments reduces uncertainty and helps families prioritize with confidence.

The article also highlights how education decisions, such as starting or returning to college, can benefit from early financial planning. Loans, tuition, and long-term earnings potential all come into play. Planning in advance helps individuals evaluate tradeoffs and avoid reactive decisions that may lead to unnecessary debt.

Entrepreneurs and small business owners also find value in starting early. Business ventures bring both opportunities and risks, and financial planning helps manage both. With income fluctuations and investment decisions to weigh, early structure ensures that personal and professional goals remain aligned.

The article explains that early financial planning also creates space for gradual change. Instead of making large corrections later in life, people can make smaller, more sustainable adjustments. This flexibility supports retirement planning over a longer horizon and builds resilience during financial shifts.

Jennifer Prosise also points out the emotional benefits of planning early. With a framework in place, people are less likely to feel overwhelmed during uncertain times. Financial planning reduces confusion and allows for steady progress toward long-term goals.

When It Makes Sense to Start Financial Planning features insights from Jennifer Prosise, Financial Advisor of Joliet, IL, in HelloNation.

About HelloNation
HelloNation is a premier media platform that connects readers with trusted professionals and businesses across various industries. Through its innovative “edvertising” approach that blends educational content and storytelling, HelloNation delivers expert-driven articles that inform, inspire, and empower. Covering topics from home improvement and health to business strategy and lifestyle, HelloNation highlights leaders making a meaningful impact in their communities.

View original content to download multimedia:https://www.prnewswire.com/news-releases/in-hellonation-financial-advisor-jennifer-prosise-of-joliet-il-breaks-down-when-to-start-financial-planning-302754763.html

SOURCE HelloNation

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