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Cireson Unveils Bold Rebrand, Merging Innovation and Simplicity for Microsoft-First IT Service Management

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SAN DIEGO, May 20, 2025 /PRNewswire/ — Cireson, the pioneers in Microsoft IT Service Management, has announced the launch of a bold new brand identity, complete with a refreshed website, unified product platform, and a reimagined customer experience. This strategic rebrand brings together the company’s original Microsoft Service Manager Portal (SMP) solutions and its cloud-native Microsoft Teams-based product, Tikit, under one vibrant, cohesive identity.

Our new look and unified platform are sleeker, smarter, and have more energy than a triple-shot espresso.

“This rebrand reflects the next phase in our journey: empowering organizations to manage IT support directly within Microsoft Teams, where work already happens,” said Adam Dzyacky, Director of Product Management at Cireson.

Cireson’s updated brand celebrates its roots in trusted Microsoft solutions while embracing a future shaped by innovation, simplicity, and human-centered design. The rebrand includes a vibrant new visual identity, modernized logo, and a redesigned website that brings Tikit and SMP into one intuitive, user-friendly experience.

From color palette to customer portals, the updated Cireson is built to energize and streamline the way IT teams work.

“Why juggle two brands when you can have one supercharged powerhouse?” said Geoff Ross, Director of Customer Success. “With our new look and unified platform, we’ve brought our products under one roof—because even software likes a good family reunion. It’s sleeker, it’s smarter, and it’s got more energy than a triple-shot espresso.”

New Look, Same Mission: Helping Microsoft-First IT Teams Do More

Not just a visual transformation, the rebrand is a recommitment to the company’s mission of helping Microsoft-first organizations maximize their IT investments. Customers can expect solutions designed to be seamless, AI-powered, and genuinely helpful.

“The new brand marks more than a visual refresh—it represents our culture of innovation and our belief in delivering user-first, AI-powered experiences inside the tools people love,” said Dzyacky.

With demand growing for embedded, conversational support experiences, Cireson’s Teams-native approach positions it at the forefront of this shift. The rebrand also introduces deeper integrations with Microsoft 365, smart automation, and a new API documentation hub for builders and IT makers.

What’s New with the Rebrand:

Unified Presence: Tikit and SMP are now both housed under cireson.com—one company, one home.

New Help Portal: An upgraded support hub for a better ticketing experience.

Modern Visual Identity: A refreshed logo and color palette featuring sun-drenched hues and cool, grounded tones to reflect energy, clarity, and growth.

Customer-Centered Experience: Improved resources, centralized knowledge base, and easier access to product content —designed with users in mind.

“This transformation is all about simplifying the service experience—fewer clicks, faster resolutions, and support that lives where your users do,” added Dzyacky.

A Word from Leadership

“We’re incredibly proud of what our team and community have accomplished over the past 15 years,” says Cireson Co-Founder Paul Sutton. “Looking ahead, we’re energized by the transformative potential of AI in IT Service Management and the new value it enables our customers to deliver. With our steadfast commitment to Microsoft technologies, we believe the next chapter will be our most innovative and impactful yet.”

About Cireson
Since 2011, Cireson has been the pioneer in developing world-class IT Service Management solutions for Microsoft-first organizations.

A global Microsoft Premier Partner, Cireson offers Service Desk solutions that natively integrate with Microsoft technologies, including Entra, Azure Open AI, Intune, Power Automate, Power BI, System Center, and Teams to help organizations get the most out of their Microsoft investments. Built for Microsoft. Ready for anything. Learn more at www.cireson.com.

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SOURCE Cireson

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XLCS Partners advises Concurrent Utility Services on sale to UniTek Global Services

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NASHVILLE, Tenn., July 23, 2026 /PRNewswire/ — XLCS Partners, Inc., a leading middle market investment bank, is pleased to announce that it served as exclusive M&A advisor to Concurrent Utility Services LLC on its acquisition by UniTek Global Services, Inc., a portfolio company of New Mountain Finance Corporation (Nasdaq: NMFC) and its affiliates, and BTG Pactual Strategic Capital.

Headquartered in Miami, Florida, Concurrent is a licensed general and electrical contractor providing infrastructure development and maintenance services to electric utilities, telecom providers, and land developers throughout the Southeast United States. The company’s capabilities span overhead and underground utility construction, professional telecom services, emergency service restoration, in-building networks, environmental services, and data center development. Backed by a safety-first culture and an experienced workforce, Concurrent has built a strong regional platform and a reputation for quality across the markets it serves.

UniTek is a leading digital infrastructure services provider supporting the expansion of fiber and data center connectivity across the U.S. and Canada. With over 600 employees and 60 locations, UniTek delivers a full suite of infrastructure services. The acquisition of Concurrent accelerates UniTek’s Power Services Division, which launched in July 2025 to broaden the company’s maintenance, repair, upgrade, and new infrastructure development services for the power sector. Concurrent’s established Southeast footprint and power capabilities directly complement UniTek’s existing broadband and data center infrastructure platform, positioning the combined company to capitalize on growing demand for resilient, modernized power infrastructure. Concurrent will continue to operate under its established brand, maintaining uninterrupted service for its customers.

“Selling Concurrent was one of the biggest decisions of my career, and Anthony, Jay, and the XLCS team guided us through every step with professionalism and genuine care for our people,” said Steve Sarno, CEO of Concurrent. “They stayed fully engaged throughout, gave us honest and thoughtful advice, kept our best interests front and center, and delivered an outcome that exceeded our expectations. I would recommend them without hesitation to any owner considering a transaction.”

XLCS acted as the exclusive M&A advisor to Concurrent, and the transaction was led by Anthony Contaldo, Partner, and Jay Cremer, Vice President. The transaction was completed on July 1, 2026.

About XLCS Partners, Inc.

XLCS Partners is a leading global investment banking firm providing M&A advisory services. Visit www.xlcspartners.com for more information.

Media Contact: 
Kendra Span 
kspan@xlcspartners.com
615-379-7783

View original content to download multimedia:https://www.prnewswire.com/news-releases/xlcs-partners-advises-concurrent-utility-services-on-sale-to-unitek-global-services-302833542.html

SOURCE XLCS Partners, Inc.

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XLCS Partners advises Concurrent Utility Services on sale to UniTek Global Services

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NASHVILLE, Tenn., July 23, 2026 /PRNewswire/ — XLCS Partners, Inc., a leading middle market investment bank, is pleased to announce that it served as exclusive M&A advisor to Concurrent Utility Services LLC on its acquisition by UniTek Global Services, Inc., a portfolio company of New Mountain Finance Corporation (Nasdaq: NMFC) and its affiliates, and BTG Pactual Strategic Capital.

Headquartered in Miami, Florida, Concurrent is a licensed general and electrical contractor providing infrastructure development and maintenance services to electric utilities, telecom providers, and land developers throughout the Southeast United States. The company’s capabilities span overhead and underground utility construction, professional telecom services, emergency service restoration, in-building networks, environmental services, and data center development. Backed by a safety-first culture and an experienced workforce, Concurrent has built a strong regional platform and a reputation for quality across the markets it serves.

UniTek is a leading digital infrastructure services provider supporting the expansion of fiber and data center connectivity across the U.S. and Canada. With over 600 employees and 60 locations, UniTek delivers a full suite of infrastructure services. The acquisition of Concurrent accelerates UniTek’s Power Services Division, which launched in July 2025 to broaden the company’s maintenance, repair, upgrade, and new infrastructure development services for the power sector. Concurrent’s established Southeast footprint and power capabilities directly complement UniTek’s existing broadband and data center infrastructure platform, positioning the combined company to capitalize on growing demand for resilient, modernized power infrastructure. Concurrent will continue to operate under its established brand, maintaining uninterrupted service for its customers.

“Selling Concurrent was one of the biggest decisions of my career, and Anthony, Jay, and the XLCS team guided us through every step with professionalism and genuine care for our people,” said Steve Sarno, CEO of Concurrent. “They stayed fully engaged throughout, gave us honest and thoughtful advice, kept our best interests front and center, and delivered an outcome that exceeded our expectations. I would recommend them without hesitation to any owner considering a transaction.”

XLCS acted as the exclusive M&A advisor to Concurrent, and the transaction was led by Anthony Contaldo, Partner, and Jay Cremer, Vice President. The transaction was completed on July 1, 2026.

About XLCS Partners, Inc.

XLCS Partners is a leading global investment banking firm providing M&A advisory services. Visit www.xlcspartners.com for more information.

Media Contact: 
Kendra Span 
kspan@xlcspartners.com
615-379-7783

View original content to download multimedia:https://www.prnewswire.com/news-releases/xlcs-partners-advises-concurrent-utility-services-on-sale-to-unitek-global-services-302833542.html

SOURCE XLCS Partners, Inc.

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Fathom Applauds Introduction of the FRONTIER Act, the First Federal Blueprint for Independent AI Verification

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Reps. Lori Trahan (D-MA-03) and Jay Obernolte (R-CA-23) introduce a bill to build a competitive marketplace of independent verifiers for frontier AI models.

WASHINGTON, July 23, 2026 /PRNewswire/ — Fathom welcomes the introduction of the FRONTIER Act, the most complete federal framework yet for independent, third-party verification of frontier AI. The legislation is built to earn public trust as AI technology continues to accelerate. As frontier systems begin to take autonomous action in the world, the gap between what these models can do and our ability to keep them in check is widening. FRONTIER is the starting point to close that gap.

“AI governance keeps running into the same wall. The technology is hard to measure and it moves faster than any law can keep up with,” said Andrew Freedman, Co-Founder and CEO of Fathom. “Trying to write the perfect rules and freezing them in place won’t work. What will work is a competitive market of independent verifiers who are accountable for real-world outcomes and who the government can actually count on. The FRONTIER Act shows we can move fast and still get this right.”

The bill gets the fundamentals correct. It sets one public standard – the adequate mitigation of catastrophic risk – and holds both the AI companies and their independent verifiers accountable to it. FRONTIER does not freeze a single testing method into statute. Instead, it licenses competing verification organizations, allows them to sharpen their methods, and gives the government the power to revoke a license when a verifier’s work does not hold up in the field. That is how you build a system that keeps pace with the science instead of falling behind it.

Fathom thanks Reps. Trahan and Obernolte for their leadership, and for their courage in releasing a discussion draft, inviting scrutiny, and incorporating substantive improvements from across the field. One priority improvement as the bill advances: giving the government a fuller range of tools to act upstream – for pushing companies to close identified gaps in risk mitigation early, rather than only once a catastrophe is imminent. We are committed to working with these sponsors, committees of jurisdiction, and Congressional leadership to continue refining the bill in the weeks and months ahead.

About Fathom
Fathom is an independent nonprofit whose mission is to build a governance architecture that helps society navigate the transition to a world with AI by fostering trust, safety, and innovation. Fathom has developed and championed the independent verification model for AI and works with policymakers across the country to put it into practice. Learn more at http://fathom.org.

View original content to download multimedia:https://www.prnewswire.com/news-releases/fathom-applauds-introduction-of-the-frontier-act-the-first-federal-blueprint-for-independent-ai-verification-302833546.html

SOURCE Fathom AI Inc.

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