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Outdated Methods Are Undermining Hiring Decisions, Says McLean & Company

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With organizations under growing pressure to improve hiring accuracy, McLean & Company’s latest research highlights why traditional talent selection methods are becoming harder to defend. The global HR research and advisory firm warns that poorly designed assessments can limit visibility into candidate fit and weaken hiring decisions at a time when talent choices carry greater business risk. In its newly published blueprint, Inform Talent Selection Using Optimized Assessments, the firm provides HR leaders with a five-step framework to strengthen candidate evaluation and improve quality of hire.

TORONTO, April 21, 2026 /CNW/ – The current hiring market is being defined by tighter talent pools and changing skill demands, and many organizations are making critical hiring decisions without a clear picture of who is truly right for the role due to outdated selection methods. Newly published research from McLean & Company highlights the scale of that challenge: 67% of the average HR department says candidate selection is important to achieving business and HR goals, but only 31% believe they are very effective at it (McLean & Company Management & Governance Diagnostic, 2023-2025). The firm’s research, Inform Talent Selection Using Optimized Assessments, responds to that gap with a practical five-step framework to help HR leaders use assessments more intentionally and make better-informed hiring decisions in the current landscape.

According to the research insights recently published by McLean & Company, thoughtfully designed assessments give organizations a clearer, more defensible way to evaluate talent. Rather than stopping at qualifications, the firm’s recommended approach can help hiring teams better evaluate the knowledge, skills, and attributes required for success, as well as other key factors including culture fit and growth potential. That shift is becoming more important as organizations place greater value on skills-based hiring: the firm’s data indicates that 65% of HR respondents say adopting skills-based hiring practices will have a high impact on organizational performance (McLean & Company, HR Trends Report 2025). In addition, organizations that match individuals with work based on skills and interests are 1.4 times more likely to also have high organizational performance (McLean & Company, HR Trends Report 2025). These findings reinforce the value of structured, data-informed hiring practices that focus on candidate capability rather than relying too heavily on conventional experience alone.

“Every hiring decision is an investment in the organization’s future, but the path to making the right choice is rarely straightforward,” says Adrian Shackelford, practice lead, HR Research & Advisory Services, at McLean & Company. “HR leaders should use assessments as one part of a broader, evidence-based selection process, ensuring they are aligned to role requirements, validated for use, and supported by clear human oversight.”

The HR research and advisory firm’s findings also highlight a growing disconnect between AI adoption and organizational readiness in hiring. According to McLean & Company’s HR Trends Report 2025, while 59% of HR respondents say they are already using AI in talent acquisition, only 7% say they have a formal, documented AI strategy. McLean & Company cautions that without clear guardrails, human oversight, legal alignment, digital fluency, and antifaking measures, AI-enabled assessments can create as many problems as they solve, introducing bias, compliance risk, inaccurate outputs, and misplaced confidence in flawed results.

McLean & Company’s Key Priorities for HR Leaders to Optimize Talent Selection Assessments

To address evolving talent acquisition challenges, McLean & Company recommends a structured and evidence-based approach to candidate selection. The firm’s recently published research outlines the following critical priorities for HR leaders:

Determine the scope of optimization by collecting internal data, analyzing feedback, and identifying where assessment improvements will have the greatest impact for HR and their organizations.Prepare for assessment optimization by engaging key players, reviewing the current talent acquisition process, and inventorying current assessments.Select assessment methods by conducting job analysis, defining selection criteria, and choosing methods aligned to role-specific requirements.Finalize assessment decisions by updating the hiring process, allocating resources, and determining whether to build assessments internally or work with external vendors.Administer and evaluate assessments by setting metrics, training users, monitoring results, and continuously improving the process over time.

The firm’s blueprint, Inform Talent Selection Using Optimized Assessments, includes a five-step framework supported by practical tools and templates to help HR leaders optimize assessments across the selection process. McLean & Company also helps organizations turn these insights into action through its Create a Talent Acquisition Strategy workshop, which supports HR teams in defining strategic objectives, assessing gaps in foundational talent acquisition elements, prioritizing what to address, and selecting the right strategic projects. Together with the firm’s research, the workshop gives HR leaders a practical way to strengthen talent acquisition strategy, align hiring efforts to business needs, and build a more focused, effective approach to candidate selection.

Media Inquiries for McLean & Company HR Analysts and Industry Experts

For exclusive and timely commentary from McLean & Company’s experts and access to the complete Inform Talent Selection Using Optimized Assessments resource, please contact ktame@infotech.com.

About McLean & Company

McLean & Company pairs evidence-based research and immediately applicable tools with deep HR expertise to position organizations to meet today’s needs and prepare for the future. The global HR research and advisory firm’s member organizations enjoy comprehensive resources, full-service diagnostics, workshops, action plans, and advisory services for all levels of HR professionals, from executive leadership and HR leaders to HR team members, that help shape workplaces where everyone thrives.

McLean & Company is a division of Info-Tech Research Group.

Media professionals can register for unrestricted access to research across IT, HR, and software, and hundreds of industry analysts through the firm’s Media Insiders program. To gain access, contact ktame@infotech.com.

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CLIN OPS SOLUTIONS EXPANDS INDUSTRY IMPPACT THROUGH EXCLUSIVE EVENTS, NETWORKING DINNERS, AND EXPERT-LED WEBINARS

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Bridging talent, insight, and innovation—beyond recruitment

BOSTON, April 21, 2026 /PRNewswire/ — Clin Ops Solutions, a leading recruitment partner to biotech and pharmaceutical organizations, is redefining how clinical research professionals connect, learn, and grow.

Known for delivering top-tier talent across clinical operations, the company is expanding its impact through a curated portfolio of exclusive networking dinners, industry-focused webinars, and collaborative event experiences—designed to go beyond traditional recruitment and actively support career growth, knowledge exchange, and operational excellence.

“At Clin Ops Solutions, we recognized that the industry doesn’t just need connections—it needs meaningful conversations and shared insight,” said Sylvain Bédard, Founder and CEO. “Our events create spaces where leaders can openly discuss challenges, exchange ideas, and ultimately strengthen the future of clinical research.”

A New Model for Industry Engagement
Networking Dinners – Private, invitation-only gatherings that bring together senior leaders in clinical operations, regulatory affairs, and vendor management. These settings foster candid discussions on real-world challenges—far from the noise of large conferences.

Expert-Led Webinars – Timely sessions addressing critical industry trends, including site engagement, patient recruitment, study start-up inefficiencies, and vendor alignment. Each webinar delivers actionable insights from experienced professionals across the clinical research ecosystem.

Collaborative Industry Events – Strategic partnerships with organizations and industry experts to host panels, roundtables, and thought leadership discussions that tackle the most pressing operational challenges in clinical trials today.

Beyond Recruitment: Driving Career Growth and Industry Progress
While Clin Ops Solutions remains a trusted recruitment partner, its expanded initiatives reflect a broader mission: to empower clinical research professionals at every stage of their careers.

Through these events, attendees gain direct access to industry leaders and decision-makers, insights into evolving clinical trial challenges and solutions, opportunities to build meaningful, long-term professional relationships, and exposure to new career pathways and organizational perspectives.

This approach not only strengthens individual careers but also contributes to more efficient, connected, and forward-thinking clinical trial operations.

Supporting a More Connected Clinical Research Community
As the clinical research landscape continues to evolve, Clin Ops Solutions is committed to creating platforms that encourage transparency, collaboration, and shared learning.

By integrating recruitment with thought leadership and industry engagement, the company is positioning itself as more than a staffing partner—it is becoming a connector of ideas, expertise, and innovation.

About Clin Ops Solutions
Clin Ops Solutions is a specialized recruitment firm supporting biotech and pharmaceutical companies in building high-performing clinical operations teams. Through a unique blend of talent solutions, industry events, and collaborative initiatives, the company connects professionals and organizations to drive success in clinical research.

The company’s business development efforts are led by Jason Milovanovic and Leticia Tarilonte, both Vice Presidents of Business Development, who work closely with clients and industry partners to support growth, build relationships, and expand Clin Ops Solutions’ presence across the clinical research landscape.

View original content to download multimedia:https://www.prnewswire.com/news-releases/clin-ops-solutions-expands-industry-imppact-through-exclusive-events-networking-dinners-and-expert-led-webinars-302749129.html

SOURCE Clin Ops Solutions

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Chapters Health System Named 2026 USA TODAY Top Workplaces

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TEMPLE TERRACE, Fla., April 21, 2026 /PRNewswire/ — Chapters Health System, the nation’s leading chronic illness innovator and largest nonprofit hospice provider, proudly announced that it has once again earned the prestigious 2026 USA TODAY Top Workplaces award.

The award honors organizations with 150 or more employees that have created exceptional, people-first cultures. This year, more than 40,500 organizations were invited to participate. The winners are recognized for their commitment to fostering a workplace environment that values employee listening and engagement. USA TODAY showcased the winners online and at the National Awards Summit in Nashville.

“Earning the USA TODAY Top Workplaces once again speaks to the incredible momentum Chapters Health System has gained in driving a people-first culture while sustaining exponential grown through multiple affiliations on the West Coast,” said Andrew Molosky, President and CEO, Chapters Health System. “Thanks to our incredible team, we are proving that quality, growth, and culture can all thrive by leveraging our unique approach to healthcare.”

Winners are determined by authentic employee feedback captured through a confidential survey conducted by Energage, the HR research and technology company behind the Top Workplaces program since 2006. The results are calculated based on employee responses to statements about Workplace Experience Themes, which are proven indicators of high performance.

At Chapters Health, we believe that an engaged, mission-driven culture can transform healthcare,” said Nikki Romence, Chief People Officer, Chapters Health System. “This continued recognition is a testament to our nearly 4,500 team members across the country and their commitment to collaboration, innovation, and accountability. Their focus on our mission of taking care of patients, or taking care of those who do allows us to provide exceptional care to the thousands of families who depend on us each day.”

To learn more about career opportunities at Chapters Health System and the opportunity to change the future of healthcare, click here.

About Chapters Health System
Chapters Health System is boldly innovating the future of chronic illness care through its collective portfolio of more than 30 different companies and programs, including the nation’s largest nonprofit hospice network, PACE, value-based care such as CareNu, managed services organizations, technology solutions, advanced illness offerings, consulting, and more. Established in 1983 as a community-centered, nonprofit entity, Chapters Health has grown exponentially through its radical approach to healthcare that leverages a one-of-a-kind system to support patients, families, and caregivers across the country, while remaining grounded in the mission of taking care of patients, or taking care of those who do®. Chapters Health has been nationally recognized by Great Places to Work, Fortune®, USA Today, and others for being a top place to work. To learn more, visit www.chaptershealth.org, like us on Facebook or follow us on X and LinkedIn.

View original content to download multimedia:https://www.prnewswire.com/news-releases/chapters-health-system-named-2026-usa-today-top-workplaces-302749035.html

SOURCE Chapters Health System

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CC&N Launches Data Center Day 2 Infrastructure Support to Sustain Performance in Live Environments

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Employee-owned company expands services to provide embedded teams that protect uptime, manage continuous change, and support long-term data center performance.

BROOKFIELD, Wis., April 21, 2026 /PRNewswire-PRWeb/ — As demand for data infrastructure continues to accelerate, CC&N is expanding its infrastructure support capabilities into data center environments. The Southeastern Wisconsin-based, 100 percent employee-owned company today announced the availability of its Data Center Day 2 Infrastructure Support services for mission-critical environments.

“Our Day 2 Infrastructure Support teams stay embedded in the environment, helping organizations manage change without compromising performance,” said Dan Witkofski, President of CC&N. “We focus on getting the details right so issues don’t surface later.”

While much of the industry focuses on data center construction and deployment, CC&N is building on its experience in those environments to support and maintain them once live, which includes ongoing operational support. Once infrastructure is installed, environments continue to evolve as systems expand, equipment changes and operational demands increase.

“At CC&N, we understand that the work doesn’t stop once a data center is up and running; we know that it shifts,” said Dan Witkofski, President of CC&N. “Our Day 2 Infrastructure Support teams stay embedded in the environment, helping organizations manage change without compromising performance. We focus on getting the details right so issues don’t surface later.”

CC&N’s Day 2 Infrastructure Support services provide embedded technicians who operate inside live data center environments as an extension of the customer’s team. Working within established workflows, ticketing systems and change management processes, these technicians help ensure consistency, accountability and precision across all infrastructure activities.

The service offering includes:

Support for moves, adds and changes (MAC)Troubleshooting of fiber, copper and rack-level connectivityProactive infrastructure maintenanceDisciplined labeling and documentation practices that preserve clarity and traceability over time

By combining physical infrastructure expertise with operational alignment, CC&N helps organizations reduce risk, improve response times, and maintain long-term system reliability.

“Day 2 support is about maintaining control in environments that are constantly changing,” Witkofski added. “We’ve long supported these types of needs for our customers, and now we’re bringing that same discipline and expertise directly into data center environments. Our teams bring the operational discipline and hands-on expertise needed to keep infrastructure organized, responsive and reliable as demands grow.”

CC&N’s approach is rooted in its employee-owned structure, where technicians take ownership of their work and remain engaged until issues are fully resolved. The company’s teams operate across hyperscale, colocation and enterprise data centers, supporting mission-critical environments where uptime is essential and precision matters.

As organizations continue to scale their data center operations, CC&N’s Day 2 Infrastructure Support services provide a structured, consistent approach to managing ongoing infrastructure needs without expanding internal headcount.

To learn more about CC&N’s Data Center Day 2 Infrastructure Support services, visit cc-n.com or contact the company directly to start a conversation.

About CC&N

Founded in 1985, CC&N is a network infrastructure company specializing in the design, installation, and support of mission critical connectivity systems. The company delivers structured cabling, Wi Fi, DAS, UPS, and data center infrastructure services, helping organizations stay reliably connected without disrupting operations. CC&N has spent decades building an experienced team that delivers customers depth of knowledge, exceptional craftsmanship, reliable on-time delivery and highly responsive customer care. The company has offices in Brookfield, Menasha, Eau Claire and Madison to provide both project and service work to small, mid-size and enterprise companies in a wide range of businesses and industries. CC&N is a 100% employee-owned ESOP and an OwnersEdge operating company.

About OwnersEdge

Based in Waukesha, Wis., OwnersEdge Inc. is a 100% employee-owned ESOP holding company that strives to invest in and build sustainable businesses throughout the Midwest. The operating companies within the OwnersEdge portfolio utilize their industry expertise to drive business growth and create value for stakeholders including customers, communities and the ESOP employee owners. The existing companies in its portfolio – Asche & Spencer, BAYCOM, CC&N, Implecho, QComp Technologies and EmbedTek – provide diverse products and services to a variety of market segments ranging from public safety to construction to manufacturing and music production. For more information, visit OwnersEdge.com.

Media Contact

Andrea Meyers, Stream Creative, 1 414-530-0704, andrea@streamcreative.com

View original content to download multimedia:https://www.prweb.com/releases/ccn-launches-data-center-day-2-infrastructure-support-to-sustain-performance-in-live-environments-302749076.html

SOURCE CC&N

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